SaaStr
SEPTEMBER 19, 2023
Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. In last week’s Workshop Wednesday , held every Weds at 10 a.m. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.
The Daily Egg
SEPTEMBER 19, 2023
Crafting a beautifully written post on your WordPress site only to have it go unread can be heartbreaking. But if you aren’t. The post FS Poster Review appeared first on The Daily Egg.
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SaaStr
SEPTEMBER 19, 2023
So I’ve been doing SaaS for a while, and the costs of doing business have just gone up. Inflation is everywhere. Salaries have gone up. Marketing expenses have gone up. And expectations for OTE have gone way up. The net effect I see this happening today is a squeeze in U.S.-based SMB sales positions. SaaS sales execs with even a little bit of experience at other SaaS companies are looking for higher and higher OTEs, often with lower effective attainment and high support costs.
The Daily Egg
SEPTEMBER 19, 2023
With businesses and teams becoming more remote and dispersed by the day, keeping track of things like billable and non-billable hours, employee. The post actiTIME review appeared first on The Daily Egg.
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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?
Predictable Revenue
SEPTEMBER 19, 2023
Keli Frazier-Cox, joins the Predictable Revenue Podcast on why navigating sales feels like a maze, especially with the economy. The post The Resilience Blueprint for Sales with Keli Frazier-Cox appeared first on Predictable Revenue.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sales Hacker
SEPTEMBER 19, 2023
Sam McKenna is the founder of SamSalesConsulting , previous to that she spent 6 years at On24 ending up as their VP of Enterprise Sales, She then jumped over to LinkedIn as their Head of Enterprise Sales. Sam is also an advisor for high growth companies. She now leads an all women team of 11, has over 180 clients, multiple million dollars in revenue, all under 4 years.
User Pilot
SEPTEMBER 19, 2023
As your business grows and your focus shifts from acquiring new customers to retaining existing ones, churn prediction becomes an invaluable tool in your toolkit. Accurate churn prediction models help you improve the customer experience and prevent voluntary customer departures. The result is a decline in the churn rate and an increase in customer retention.
Kellblog
SEPTEMBER 19, 2023
You're currently a free subscriber. Upgrade your subscription to get access to the rest of this post and other paid-subscriber only content. Upgrade subscription The post Video of my SaaStr 2023 Presentation: The Strategic Use and Abuse of SaaS Metrics appeared first on Kellblog.
Teamgate
SEPTEMBER 19, 2023
The Fundraising Effectiveness Project’s Q1 2023 report suggests a decline of 3.8% in donors year-over-year. Unfortunately, for nonprofits that require donors to thrive, this is far from ideal. Lower donor participation and retention were key reasons for this decline.
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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.
TurnKey Labs
SEPTEMBER 19, 2023
The Latin America software industry is experiencing a remarkable transformation, rapidly evolving into a global hub for software development and innovation. In an era where technology knows no borders, Latin America has emerged as a powerhouse in the software sector, harnessing its vast talent pool and embracing cutting-edge technologies.
Sparktoro
SEPTEMBER 19, 2023
Marketing attribution is dying. Ad blockers. Privacy laws. The death of third-party cookies. Keyword (not provided). Dark social. It’s an attribution-trained marketer’s nightmare. Knowing which channels and tactics truly had an influence on every sale is next to impossible. Unfortunately, many folks think the remedy lies in a simple survey question at the end of a signup or checkout process.
TurnKey Labs
SEPTEMBER 19, 2023
In an era where technology knows no boundaries, the concept of building a remote tech team has taken center stage in the world of business. Remote work has not only become a viable option but often a necessity, allowing companies to tap into global talent pools and scale their operations like never before.
Kraftblick
SEPTEMBER 19, 2023
It is not the easiest task in the world to choose the correct marketing strategy for your SaaS business. There are plenty of articles dedicated to this matter, but none offers a better solution than hiring a team of knowledgeable marketers. Source: flickr.com But the digital agency your company hires has to offer several ways of delivering traffic to your website.
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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.
Scytale
SEPTEMBER 19, 2023
The financial technology (fintech) industry has revolutionized the way we manage our finances, conduct transactions, and access financial services. As fintech continues to grow and reshape the financial landscape, compliance with regulatory requirements becomes crucial to ensure customer data protection, maintain trust, and mitigate potential risks.
Infinicept
SEPTEMBER 19, 2023
Optimizing Your Payments Program With Infinicept Interested in increasing your underwriting efficiency, improving risk assessment, identifying gaps in your operations, and leveling up your payments experience? In this webinar, we review the additional tools and services Infinicept offers to enhance your PayOps experience and optimize your payments program.
SaaS Metrics
SEPTEMBER 19, 2023
As dawn breaks over the bustling cities of the digital world, companies find themselves maneuvering through an ever-thickening forest of Software as a Service (SaaS) applications. From task management tools to comprehensive CRM suites, the proliferation of SaaS products has undeniably revolutionized the way businesses operate. But with great power comes great.
User Pilot
SEPTEMBER 19, 2023
No-code growth is a method of achieving product-led growth (= using your own product as a lever and revenue growth channel) without coding, using no-code tools. It essentially allows people like product managers, product marketing managers or marketers (who may not necessarily have a background in engineering) to create e.g. in-app onboarding experiences, optimize signup and onboarding flows etc. in order to achieve higher conversion rates, user activation rates – and in the long run ̵
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Predictable Revenue
SEPTEMBER 19, 2023
Keli Frazier-Cox, joins the Predictable Revenue Podcast on why navigating sales feels like a maze, especially with the economy. The post The Resilience Blueprint for Sales with Keli Frazier-Cox appeared first on Predictable Revenue.
User Pilot
SEPTEMBER 19, 2023
A product walkthrough is an interactive tutorial that guides users on how your product operates and what features it offers. They often use a combination of different UX patterns, like modals, tooltips, hotspots, etc., to demonstrate how your product works. Product walkthroughs are essential for users to achieve the Aha! moment and continue using your product in the long run.
SmartKarrot
SEPTEMBER 19, 2023
Image Source Today, marketing is so complicated and fast-moving to the point that marketing teams are failing to reach their full potential when they don’t have a plan. For instance, there can be misinformation when two teams don’t agree on how to express your firm’s values, while deliverables created on a short notice can’t convert if you have not put in place central guiding principles.
User Pilot
SEPTEMBER 19, 2023
Product tours are an essential way of showing users the features they need to engage with in order to activate and get value from your product. They’re vital tools for SaaS businesses because of how much their usage correlates with financially important metrics like activation, retention , and feature usage. You should avoid building linear, top-down product tours.
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While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.
Clouded Judgement
SEPTEMBER 19, 2023
Please note this is a repost from Altimeter’s LinkedIn. You can find the original post here Today we’re very excited to announce our partnership and Series B investment in Tabular , the company behind Apache Iceberg. Tabular is a compelling data lakehouse solution, meaning it brings data warehouse functionality (SQL semantics + ease of use) to the data lake (cost-efficient and scalable).
User Pilot
SEPTEMBER 19, 2023
Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This information is used by teams to optimize their product or service to improve user experience. Why is Product Analytics important? Product Analytics provides actionable insights into how users interact with a product.
User Pilot
SEPTEMBER 19, 2023
Product-led growth (PLG) is an approach toward organizational growth that focuses on using the product as the primary driver of growth. A product-led growth strategy allows users to experience the product right away without jumping through hoops of advertisements, marketing strategies, and plans before starting the engine. To achieve this, PLG companies usually have a free trial or a freemium pricing model to get potential customers through the door.
User Pilot
SEPTEMBER 19, 2023
SaaS analytics are data points used to track customer behavior across all customer journey stages. It helps SaaS companies understand how users interact, why they might leave, and ways to keep them engaged, ultimately leading to data-driven decisions and higher customer retention. Why is SaaS Analytics important? SaaS Analytics is critical for subscription-based businesses aiming to optimize their operations and grow.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
User Pilot
SEPTEMBER 19, 2023
User guides are in-app resources that help customers get acquainted with the product or its features and assists them throughout their journey. They can include interactive walkthroughs, product tours or different formats of UI patterns such as tooltips, checklists, banners, checklists, hotspots to educate customers on the product, drive engagement and product adoption.
User Pilot
SEPTEMBER 19, 2023
User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. It can be anything starting from signing up for a product, completing an onboarding checklist, upgrading the account, filling out a micro survey, and canceling the subscription. Why is User Engagement important? Every product manager wants to see how customers enjoy using the product and how much value they see in it.
User Pilot
SEPTEMBER 19, 2023
Self-serve support is when users are given the resources they need to solve their problems and achieve their goals on their own without having to contact a support agent. Self-serve resources include chatbots, knowledge bases, FAQs, in-app guides, walkthroughs, video tutorials, etc. Why is Self Service Support important? Self Service Support empowers users to find solutions to their problems without contacting customer service, saving both time and resources.
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