User Pilot

APRIL 29, 2024

A well-designed in-app help center will help users to get instant answers to common support questions thus enhancing and simplifying the onboarding process. Intercom ’s in-app support capabilities center around its live chat widget and help center builder. Book a demo to get started! What is in-app help?

SaaS 52

SaaS Onboarding AI Search Mobile 52

User Pilot

APRIL 30, 2024

On the other hand, Userpilot offers more than 6 “prompt” types or UI patterns, including tooltips , banners , modals , slideouts, checklists , and a resource center. Book a Userpilot demo today to get started! Book a Userpilot demo to see how to build a tooltip in your SaaS. Create slideouts code-free with Userpilot.

Software Review 78

Software Review Systems Review Technical Review Onboarding 78

FastSpring

FEBRUARY 22, 2024

Join us at the Moscone Center in San Francisco from March 18-22nd, for an extraordinary event dedicated to continually defining market innovations and providing insight into the future of games. Schedule a demo now or at GDC 2024 in person! Sign up for a free account or request a demo today to learn more.

Merchant Services 141

Merchant Services Development Payment Services SaaS Payments 141

FastSpring

DECEMBER 8, 2023

25–28, at the Anaheim Convention Center at booth 8200! Schedule a demo now or at NAMM in person! Sign up for a free account or request a demo today to learn more. Looking to be truly hands-on with the technology and tools needed to boost your career in the music industry? If so, join FastSpring at NAMM 2024 on Jan.

Merchant Services 159

Merchant Services Payment Services Payment Solutions SaaS Payments 159

User Pilot

MAY 1, 2024

Sign up for a free Userpilot demo today and discover the power of customer engagement! Try Userpilot and Take Your Customer Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What’s a customer engagement platform? Resource center. Help center. AI chatbot.

Engagement 84

Engagement Social Media Artificial Intelligence AI 84

User Pilot

APRIL 29, 2024

An in-app resource center empowers users with self-service support and minimizes friction. Book a demo now. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required Why is design crucial for SaaS solutions? Creating a resource center in Userpilot.

SaaS 87

SaaS Onboarding Trends User Experience 87

User Pilot

FEBRUARY 25, 2024

Sales funnels track lead conversion to customers, focusing on demo-to-trial and trial-to-paid stages, using conversion and churn rates. An in-app resource center offers 24/7 assistance in various formats, catering to user preferences and driving conversions. Create a resource center in Userpilot. A tooltip to offer support.

Sales Funnel 93

Sales Funnel Metrics User Experience Branding 93

SaaStr

OCTOBER 19, 2021

We have CRM, call center, Gmail, web site, Slack, a sales team that does close deals without your product, a marketing team that does acquire leads, etc. These are the ones that could clearly benefit from your product, but don’t really seem to respond after a demo, sign-up or trial, no matter how good your drip marketing is.

SaaS 267

SaaS B2B Branding Engineering 267

User Pilot

JANUARY 15, 2024

Creating a personalized experience, using in-app guidance /communication, and building an in-app resource center are all effective strategies for improving the fintech customer experience. Try Userpilot and book a demo today! Get your free Userpilot demo today! Want to improve your fintech customer experience?

Blockchain 76

Blockchain Artificial Intelligence Onboarding Banking 76

SaaStr

APRIL 12, 2024

Data privacy — we send valuable data to someone else’s data center. Frankenstein is great for building quick demos but not great if you want to build something for production in a real Enterprise setting. 2023 was the Year of the Demo, and 2024 is the year of production deployments of AI in Enterprise.

AI Search 253

AI Search Artificial Intelligence AI Enterprise 253

User Pilot

DECEMBER 11, 2023

Implementing an in-app resource center will help users stay in the loop about your product and any recent changes to it. Userpilot can help you identify mental models with analytics reports or user feedback, align them using no-code flows, and proactively keep customers in the loop through announcements or resource centers.

Scale 99

Scale Interviewing Onboarding Communication 99

User Pilot

MAY 2, 2024

Offer personalized product demos to help trial users experience the full value. Book the demo! Try Userpilot and Take Your Customer Retention to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer retention and why is it important for business leaders? Offer your customers live demos.

Retention 87

Retention Marketing Customer Lifetime Value Onboarding 87

User Pilot

APRIL 30, 2024

Book a demo to learn how to use it to deliver more value. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is value-based growth? Create a resource center for self-service support. A resource center in Userpilot. Back them up with onboarding emails.

Strategy 94

Strategy SaaS Customer Lifetime Value Education 94

User Pilot

FEBRUARY 19, 2024

To lower drop-offs, provide users with proactive support via a resource center and in-app guidance. Book the demo! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the drop-off rate? Want to find out how Userpilot can help you reduce your drop-off rates?

Onboarding 90

Onboarding User Experience Benchmarks Mobile 90

User Pilot

JANUARY 8, 2024

Grammarly uses a demo document to show users how the tool works. Book a demo now to try it. Deliver additional value with product demo videos Product demo videos are visual representations showcasing how your product works, its features, and the value it brings to users. Increase revenue growth. Increase revenue growth.

Onboarding 85

Onboarding SaaS ChatGPT Retention 85

User Pilot

APRIL 22, 2024

Userpilot drives product adoption through a self-serve resource center. Book a demo today ! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product-led growth strategy? The self-serve resource center gives customers a feeling of control.

Strategy 82

Strategy Education User Experience Acquisition 82

User Pilot

FEBRUARY 28, 2024

If you decide that Pendo Engage isn’t the right fit for your needs then, we suggest you try an alternative – get a free Userpilot demo to see if our platform would be a better match! If you want to learn more about Userpilot, then get your free demo today! In-app resource center. In-app resource center.

Software Review 95

Software Review Engagement Technical Review AI 95

User Pilot

MARCH 25, 2024

Help users troubleshoot issues quickly with a resource center. Book a Userpilot demo now. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the number of sessions per user? How to make your resource center rich?

Metrics 79

Metrics Underperforming Technical Team Engagement Benchmarks 79

User Pilot

APRIL 30, 2024

TL;DR Product experience management (PxM) is a discipline that focuses on leveraging product data to deliver superior product experiences —making them personalized, engaging, and centered around customer needs. Book a Userpilot demo to see how you can enhance the product experience without coding.

Management 87

Management Customer Lifetime Value Engagement Retention 87

User Pilot

APRIL 10, 2024

Osano improved customer retention with an in-app resource center, reducing support chat requests by 25%. If you want to improve customer retention in your company, book a demo now to learn how Userpilot can help. Instead, create a comprehensive resource center with user documentation , onboarding videos , and links to community forums.

Retention 98

Retention Metrics Strategy Management 98

User Pilot

APRIL 10, 2024

Book a demo to get started! Try Userpilot and Take Your Self-Service Support to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a knowledge base? A SaaS resource center should include a variety of content to cater to different needs and learning styles. What to include in self-service knowledge bases?

Software Review 81

Software Review AI Search SaaS Technical Review 81

User Pilot

APRIL 21, 2024

If you’re looking to reduce support ticket volume and make life better for your customer support team, book a Userpilot Demo to see how we can help. In-app resource center builder in Userpilot. Similarly, you can study whether there’s any information customers expect to find in the help center but it isn’t included.

Strategy 92

Strategy Customer Support SaaS Technical Review 92

User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. Utilize in-app guidance with tools like Userpilot to create intuitive flows and resource centers. Book a demo now to see how Userpilot can help with product-led growth.

Innovation 84

Innovation Payments Strategy Payment Solutions 84

User Pilot

APRIL 29, 2024

Sign up for a free Userpilot demo today to experience our features and compare them to Pendo or other alternatives! Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are Pendo tooltips? Pendo tooltips for contextual help.

Software Review 94

Software Review Scale AI Mobile 94

User Pilot

FEBRUARY 22, 2024

If you’re ready to build a winning customer communication strategy within your product then it’s time to get your free Userpilot demo today! Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer communication? Use NLP to streamline ticket resolution time.

Communication 95

Communication Outsourcing Services Strategy Payment Solutions 95

User Pilot

OCTOBER 6, 2023

Product demos are a crucial part of the sales process. An effective demo can, thus, help you generate leads and close deals. In this article, we discuss what a product demo is, why they’re important, and how you can create them. We also highlight 6 examples of successful SaaS demos. What is a product demo?

Onboarding 88

Onboarding Software Review Transportation Engagement 88

User Pilot

FEBRUARY 22, 2024

Userpilot helps you create impactful resource centers and deliver proactive customer service without writing any code. Book a demo to learn how it works today. Try Userpilot and Take Your Customer Service to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is SaaS customer support?

Customer Support 77

Customer Support SaaS AI Search Software Review 77

User Pilot

MARCH 29, 2024

Offer self-service support with a resource center. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak? Improve in-app flows with A/B testing. Ready to fix your leaky sales funnel? Userpilot can help.

Scale 94

Scale Sales Funnel Onboarding Retention 94

SaaStr

AUGUST 17, 2022

Centering your work on customer experience helps train the whole organization in the process and hones your product-market fit. Optimizing to get your buyer to the demo. It can take a lot of time for a person to get as far as your demo. It no longer takes a human being eight hours to guide you through a demo.

Sales Hiring 200

Sales Hiring Sales SaaS B2C 200

Intercom, Inc.

JULY 6, 2022

Discover what you can do with 2-way SMS, including sending promotional messages, re-engaging your customers, and much more over at our help center. Head over to our help center for a demo video and to learn more about what’s new. Discover more about teammate permissions over at our help center.

Engagement 210

Engagement Scaling Retention Data 210

User Pilot

MARCH 19, 2024

Offer self-service support with a resource center to remove friction. Book a demo today ! Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is user experience optimization? To learn more about how to get your UX optimization journey started, book a demo today.

User Experience 90

User Experience SaaS AI Search Customer Lifetime Value 90

User Pilot

APRIL 30, 2024

Book a demo to learn more or sign up for a free 14-day trial. Try Userpilot and Take Your Product-Led Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required How would you describe the product-led growth strategy to a newbie? Userpilot resource center builder. Book a Userpilot demo to learn more.

Interviewing 77

Interviewing Scale Strategy AI 77

User Pilot

APRIL 24, 2024

Book the demo! Try Userpilot and Take Your User Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is Userpilot? There’s also a resource center functionality for on-demand self-service user support. To find out more about Userpilot and its capabilities, book the demo!

Onboarding 87

Onboarding Engagement B2B Development 87

User Pilot

FEBRUARY 25, 2024

Book a Userpilot demo to find out how you can enhance your in-app experiences to keep up with the behavior trends for 2024. Answer FAQs with self-service resource centers. A demo of Userpilot’s no-code in-app flow builder. Example of a help center. Proactive support is the key to winning over customers.

SaaS Payments 94

SaaS Payments Trends Payment Solutions Payment Methods 94

User Pilot

APRIL 24, 2024

Implementing proactive support through resource centers , dedicated account managers, and educational webinars improves renewal chances. Book a demo now to find out more. Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are SaaS renewals?

SaaS Payments 82

SaaS Payments Retention Payment Services Payment Solutions 82

User Pilot

APRIL 22, 2024

Offering personalized demos to show the product’s value and encourage deeper engagement. Book a demo to give it a try. Try Userpilot and Take Your Customer Success to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer success? For instance, you could invite customers to schedule a live demo.

Customer Success 73

Customer Success Retention Software Review Customer Lifetime Value 73

FastSpring

FEBRUARY 8, 2024

Join us at the Taipei International Convention Center (TICC) from March 7th to 9th, for an extraordinary event dedicated to all things WordPress. Schedule a demo now or at WordCamp Asia 2024 in person! Sign up for a free account or request a demo today to learn more. If so, join FastSpring at WordCamp Asia 2024 at Booth 17!

Merchant Services 78

Merchant Services Payment Solutions Payment Methods Payment Services 78