OPEXEngine

FEBRUARY 8, 2022

September acquisition of OPEXEngine, and promises to provide a new, concierge-like experience for the company’s tech clients. . Her appointment to this new role comes on the heels of substantial company growth following the Bain & Co.

Benchmarks 52

Benchmarks Finance Consulting Engineering 52

SmartKarrot

APRIL 26, 2023

Apply here: [link] Role: Customer Success Manager Location: Vancouver, BC, Canada (Remote) Organization: Unbounce As a Customer Success Manager, you’ll be establishing a relationship of trust with Concierge customers through phone, Google Meet, and email as the main contact methods. Promoting Concierge customer growth and renewals.

Customer Success 19

Customer Success Technical Support Trends Communication 19

Neil Patel

JANUARY 10, 2021

It’s no accident that their different plans are called Essentials, Complete, and Concierge. Concierge, on the other hand, comes with dedicated account management at a higher price tag. Concierge comes with all of that, plus dedicated account management. With Essentials, employers pay less, but have to do more on their own.

Compensation 115

Compensation Government Investment Pricing 115

ChurnZero

NOVEMBER 6, 2020

This is a a guest post by Ellie Peterson, Customer Concierge at Delighted. . As a Customer Concierge at Delighted , I spend most of my time talking to companies about their Customer Experience (CX) programs and how to improve them, and I’ve heard these questions from so many of them. But what does that NPS number really mean?

Benchmarks 58

Benchmarks Churn Trends Enterprise 58

Sales Hacker

FEBRUARY 5, 2019

Collaborating: You’ll work with some of the world’s most exciting brands and thought leaders as the “content concierge” for the Sales Hacker partner program. You’ll balance pace and polish, producing beautiful content on a deadline.

Content Marketing 50

Content Marketing Management Marketing Sales 50

Sales Hacker

JUNE 19, 2019

Chatbots can serve as robot concierges to your website’s front desk, meeting and greeting visitors and answering their questions. Customize it to have whatever personality fits your brand: funny, friendly, sassy, or whatever else you want it to be like. Contextual Triggered Message Campaigns.

Scale 94

Scale Sales Sales Funnel Social Media 94

Sales Hacker

AUGUST 6, 2018

The solution comes with a separately-priced concierge service that lets you hire live agents. In addition to its concierge feature, WebsiteAlive also offers award-winning live chat. If you’re dreaming of the day when you’ll have a fully-staffed call center, WebsiteAlive has an option that might help. Top features.

Sales Hiring 80

Sales Hiring Software Review Technical Review Sales 80

SaaStr

JUNE 2, 2021

Or are you giving them some kind of bespoke concierge experience? But typically, it’s one-off when you’re on your own, to something that’s much more concierge-ish, bespoke, you’re mapping sales force fields together, and they’re really, really out to solve your problem. Then, how do you show value?

Sales 245

Sales Pricing Enterprise Outsourced Development 245

ChurnZero

JULY 19, 2022

Provide high-value prospects with a concierge. In many cases, your product simply didn’t align with their needs. However, their feedback can help you identify common points of friction to address moving forward. Every user signing up for your free trial should have access to a certain level of personalization and helpful resources.

SaaS 52

SaaS Sales Funnel Onboarding Customer Success 52

SmartKarrot

JULY 8, 2022

Provide a concierge level of support to assist customers with content loading, and maintenance. Set customer goals and action plans to help drive product adoption and utilization, therefore driving greater customer value. Own new customer onboarding and training.

Customer Success 19

Customer Success Systems Review Government Forecasting 19

Neil Patel

SEPTEMBER 11, 2020

Their other paid plans include: Basic — $19 per month + $6 per person per month Core — $39 per month + $6 per person per month Complete — $39 per month + $12 per person per month Concierge — $149 per month + $12 per person per month. Gusto is perfect for most startups and small businesses.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Unbounce

DECEMBER 13, 2018

Here are some other structured snippet examples based on different ones: Amenities: Free WiFi, Sauna, Early Check-In, Concierge Service, Continental Breakfast. The full list of snippet categories (headers) is available here. Brands: Urban Decay, bareMinerals, Nyx, Tarte, Too Faced.

Advertising 111

Advertising Systems Review Mobile Banking 111

Saasler

AUGUST 1, 2016

The first one, which is the one we’ll focus on, is known as a high-touch or “concierge approach.”. Accordingly, with customers becoming smarter and more demanding, SaaS companies are faced with finding the right balance between a personalized experience and a more standardized process.

Onboarding 40

Onboarding Customer Success Business Model Education 40

SmartKarrot

MARCH 31, 2022

Role: Customer Success Director Location: Denver, CO, US Organization: E Source As a Customer Success Director, you will be the primary point of contact for the customers, acting as a concierge for all of E Sources offerings. Management of renewals for subscription memberships.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Systems Review 19

ProfitWell

APRIL 1, 2020

Whether it’s SaaS, a mobile app, a manufacturer, or even a service as niche as a virtual luxury concierge (there is), white-labeling is incredibly prevalent. Not to mention, being transparent and building trust with the customer will also go a long way. 2 Real-world white-label examples.

Payment Solutions 59

Payment Solutions SaaS Payments Payments Payment Services 59

Sales Hacker

AUGUST 17, 2021

After they pick their favorite experience, winning reps will partner with a dedicated Blueboard concierge. For the president’s club, Blueboard offers individual bucket list trips and luxury home goods, from Peloton bikes to swimming with whale sharks in Cabo, yoga retreats in Bali, to chasing the northern lights.

Sales 81

Sales Underperforming Technical Team Interviewing Development 81

Sales Hacker

AUGUST 10, 2021

After they pick their favorite experience, winning reps will partner with a dedicated Blueboard concierge. For the president’s club, Blueboard offers individual bucket list trips and luxury home goods, from Peloton bikes to swimming with whale sharks in Cabo, yoga retreats in Bali, to chasing the northern lights.

Scale 104

Scale Underperforming Technical Team Leadership Consulting 104

SmartKarrot

APRIL 22, 2021

Manage strategic and key accounts, from a concierge onboarding experience during the first 90 days of service and ongoing reviews throughout annual renewal and for the life of the customer journey. Proactively identify account risks and create mitigation strategies to reduce churn.

Customer Success 10

Customer Success Merchant Services Technical Review Outsourced Development 10

ProfitWell

SEPTEMBER 23, 2019

If you want a huge bathroom, a concierge, or a room with a view, then you’ll likely to have to pay extra per feature. If you've ever stayed in a hotel, you'll remember the feeling of muffled jealousy when you hear the person next to you at reception checking into the penthouse suite. That's product line pricing in action.

Pricing 40

Pricing Strategy Telecommunications Wireless 40

User Pilot

JULY 28, 2023

A concierge MVP lets your users know there’s a significant amount of manual processing going on, while a Wizard of Oz MVP presents a smooth front end and hides the work in the background. Unlike the concierge MVP, the idea is to hide the manual elements. Use a concierge MVP t o take your users step by step through a product.

Marketplace as a Service 75

Marketplace as a Service Social Media Development Machine Learning 75

Sales Hacker

AUGUST 7, 2020

CONCIERGE KEY Health, LLC. Danielle Scott. Amy Sherwood. Team Lead Nonprofit. Traction on Demand. Tannis Sigurdson. Vice President Of Business Development. Krista Skucas. Account Executive. Danodan Hempworks. Alexandria Smith. Sales Development Manager. Headspace Inc. Shannon Smoot. VP, SMB Essentials Sales.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Unbounce

AUGUST 28, 2021

BTW our Accelerate, Scale, and Concierge users can create an AMP page through the builder’s main menu.). There are plenty of technical and granular fixes out there, but you can start with these high-level tips: Cut unnecessary content from your page. Optimize your images by resizing them, changing their file type, or compressing them.

Mobile 137

Mobile Scale Social Media Metrics 137

Sales Hacker

AUGUST 24, 2021

Treat your reps like the rock stars they are with a dedicated Blueboard concierge who will plan all of the logistics and itinerary, so they don’t have to lift a finger. You get a concierge that maps out the whole experience for you. Check them out at podcast.blueboard.com and get a free demo. It’s really cool.

Systems Review 93

Systems Review Development Team Review Consulting Finance 93

Intercom, Inc.

JUNE 11, 2019

Using data in your onboarding means being able to provide a personalized, concierge-like experience to all of your new customers, at scale.” Make the welcome page experience interactive.

Engagement 203

Engagement Onboarding Scale Social Media 203

Intercom, Inc.

OCTOBER 15, 2020

” They’ll say, “Well, they weren’t my salesperson, they were my concierge. ” They’ll say, “Well, they weren’t my salesperson, they were my concierge. . “ Most people when you ask them, “Tell me about the best sales experience you’ve had? Who was your salesperson?”

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

Neil Patel

JANUARY 5, 2021

One benefit of MailShake is its live training and concierge onboarding , which makes it accessible to everyone. Like Klenty, MailShake allows you to send large volumes of personalized emails to potential customers. You can then establish a set of tasks designed to engage with prospects through email and phone.

SaaS 143

SaaS Sales Systems Review Software Review 143

Neil Patel

FEBRUARY 21, 2021

If your staff saves an extra couple hours each month due to GlobalSign’s intuitive platform and concierge support, then the service has already paid for itself. You are paying for the on-demand, concierge customer service so that you don’t have to hire experts yourself. No more having to track down certificates manually. Conclusion.

Payment Methods 140

Payment Methods Payment Services Software Review Systems Review 140

Neil Patel

FEBRUARY 15, 2021

Concierges at Starwood Hotels & Resorts use beacons so that they can greet guests by name upon arrival. Virgin Atlantic used them to remind passengers to have their boarding passes ready when approaching security checkpoints and to notify them of entertainment specials before boarding.

Technical Review 145

Technical Review Technology Software Review Mobile 145

User Pilot

MARCH 29, 2023

Userflow pricing. The best alternatives to Userflow Given the positive user reviews, you may be wondering whether an alternative solution is needed at all.

Software Review 86

Software Review Underperforming Technical Team Technical Review Onboarding 86

Buffer Resources

SEPTEMBER 6, 2023

hotelsdotcom Ever heard of an Eco-Concierge? It’s another super-versatile track, great for everything from showing off weekend highlight vlogs to your latest product offering. There's one on staff at #ElSilencioLodge to help you plan wellness excursions that bring in the healing power of the rainforest. Link in bio.

Trends 104

Trends Social Media Engineering Communication 104

Neil Patel

FEBRUARY 5, 2021

After signing up for WP Pro, there’s a 1-hour concierge call where a WordPress expert walks you through the setup. It’s not as robust as WP Engine, but it’s more affordable and includes a concierge-style onboarding process. Bluehost is one of only three providers that’s recommended by WordPress officially.

Management 137

Management Technical Review Outsourced Development Engineering 137

SaaStr

AUGUST 15, 2020

Bernadette Nixon: But on a more serious note and perhaps a controversial one, I think a thing that will be a thing of the past will be concierge CSMs, because I think that there is a portion of the population out there that have come up and the relationship aspect and the soft aspect has been so important because it needed to counter balance.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197

OpenView Labs

NOVEMBER 18, 2020

This is the polar opposite of the recently popularized “white glove” or “concierge” experience, which puts humans —not a product—at the center of the customer experience. Listen to the episode below or scroll down to read the rest of this story. No humans required. The simplest way to define product led is “no humans required.”.

Scale 53

Scale Sales Hiring Acquisition Onboarding 53

Buffer Resources

SEPTEMBER 6, 2023

hotelsdotcom Ever heard of an Eco-Concierge? It’s another super-versatile track, great for everything from showing off weekend highlight vlogs to your latest product offering. There's one on staff at #ElSilencioLodge to help you plan wellness excursions that bring in the healing power of the rainforest. Link in bio.

Trends 52

Trends Social Media Engineering Communication 52

Neil Patel

MARCH 3, 2021

It’s certainly not concierge service—which is to be expected for a totally free plugin. In other words, All In One lets you know something is wrong, but you have to figure out how to fix it. Support is also limited to posting questions on the community forum.

Software Review 129

Software Review Underperforming Technical Team Technical Review Systems Review 129

User Pilot

OCTOBER 30, 2023

It comes with benefits like concierge support, security questionnaires, custom contracts, and single sign-on (SSO) features. It contains essential features like localization , advanced integrations, event tracking, and unlimited surveys so you’ll probably need to upgrade to this tier eventually to continue growing.

Software Review 52

Software Review SaaS Technical Review Underperforming Technical Team 52

User Pilot

OCTOBER 30, 2023

It comes with benefits like concierge support, security questionnaires, custom contracts, and single sign-on (SSO) features. It contains essential features like localization , advanced integrations, event tracking, and unlimited surveys so you’ll probably need to upgrade to this tier eventually to continue growing.

Onboarding 52

Onboarding Software Review Technical Review Underperforming Technical Team 52