SaaStr

APRIL 6, 2019

But as part of our new 5 Interesting Learnings series, I thought it might be helpful to go beyond the top line growth and pick out 5 learnings of particular interest to SaaStr founders: Zoom has a classic “Small-Medium-Large” customer distribution, currently about 20:50:30. Yes, it has big customers. ~340

SMB 228

SMB Acquisition Scaling Engineering 228

How To Buy Saas

MARCH 23, 2024

If you’re looking for automation and data visibility, CRM software is great for your business. Freshdesk is suited for small businesses that want a basic CRM. How to choose the right CRM software for your business? Both employees and customers can benefit from having efficient CRM software in your business.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Scale 52

Buffer Resources

APRIL 22, 2024

A solopreneur is any business driven exclusively by one person. Modern solopreneurs commonly run their businesses, at least in some part, through the Internet. For these folks, reaching scale means maximizing their book of business. This guide takes into consideration these common questions faced by one-person businesses.

Social Media 93

Social Media Scale Growth Hacking Headcount 93

SaaStr

APRIL 30, 2023

Alex Konrad, Staff Writer at Forbes sat down with Dustin Moskovitz, CEO and co-founder at Asana and former co-founder of Facebook, to have an interesting conversation about what it means to be a mindful business. It’s a really awesome chance to talk about mindfulness and how it can create a better business.

Sales Hiring 238

Sales Hiring Underperforming Technical Team Technical Review Scale 238

How To Buy Saas

MARCH 6, 2024

Many of us happen to use WhatsApp to connect with businesses in real-time, but with the normal app, it does not have much impact. And that is why WhatsApp has launched the WhatsApp Business Service with a set of premium features for businesses to run without much hassle. It has been an integral part of modern business strategy.

Payment Methods 52

Payment Methods Payment Solutions Payments Technical Advisors 52

SaaStr

NOVEMBER 18, 2020

Second-timers know the playbook and can execute against it faster. But often times, they also have a bit of healthy skepticism, a bit of baggage, from the last time. First-timers often know very little, but are baggage free. That can be very powerful. And yet, they/we all tend to make the same mistakes. At least, some of them. You may make all 10.

Sales Hiring 363

Sales Hiring Scale SaaS Enterprise 363

User Pilot

NOVEMBER 22, 2023

They help you visualize product analytics data , make sense of it, and come up with the right decisions for your business. Pie charts reflect the proportional representation of different categories within a whole. Its types include simple bar charts, grouped bar charts, and stacked bar charts. It can be either vertical or horizontal.

Data 105

Data Scale Trends Engagement 105

How To Buy Saas

MARCH 14, 2024

It has also become a valuable tool for businesses to connect with their customers. Every small or big, new or old brand is using WhatsApp marketing strategy to promote their products through improved customer experience and increased brand trust and loyalty. 3 Why Business Needs WhatsApp Chatbot? 1 What is A WhatsApp Chatbot?

SMB 52

SMB Artificial Intelligence Enterprise Business 52

Subscription Flow

JANUARY 1, 2024

Would you not want an all-solution software that would not only aid you in this process, but perhaps also take this entire burden off your shoulders so that you could focus on other tasks (such as focusing on the development and growth of your e-commerce business)? This can be both an opportunity and a burden for ecommerce business owners.

Payment Methods 52

Payment Methods Payment Features Payment Solutions Payments 52

Aaron Beashel

MARCH 9, 2018

I’ve been fortunate to work in a number of SaaS businesses in my career. Sure adding sales & marketing help fuel the growth, but these business were growing pretty rapidly before they injected the sales & marketing rocket fuel. They target small business owners and offer their product on a freemium model.

Scale 192

Scale SaaS Payments B2B Strategy 192

Point Nine Land

SEPTEMBER 6, 2023

One of the lessons I, along with many other founders and investors, have learned in my roughly 15-year journey in SaaS investing is that most businesses adopt new technologies at a painfully slow pace. ServiceTitan, a leading vertical SaaS for home services, penetrated 1% of its core TAM of 900,000 home services businesses.

AI 120

AI SaaS Payments Payment Solutions Artificial Intelligence 120

User Pilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. We’ve broken them down into three categories, including product analytics. Customer tracking software allows businesses to monitor and analyze a customer’s behavior and activity across different channels and touchpoints. Let’s dig in!

Software Review 59

Software Review Software Scale Systems Review 59

How To Buy Saas

FEBRUARY 7, 2023

But the KMS also includes other information, such as: company personnel information, information on software used in the day-to-day operations, company policies/standard operating procedures, onboarding and training documents, brand guidelines, the startup documents for the business, such as its business plan and marketing plan.

Management 52

Management Startup Pricing Cloud 52

FastSpring

MARCH 15, 2024

As the former COO and Co-Founder of Hi-Rez Studios, he spent 15 years making games and marketing them to gamers — with the studio’s games reaching 150 million players. (At At the time of writing, Hi-Rez’s 2014 release SMITE sits at #15 on Steam’s “Most played Massively Multiplayer games” list , with SMITE’s Steam page boasting 40+ million players.)

Payment Methods 179

Payment Methods Marketplace as a Service Payment Solutions Payments 179

The Angel VC

OCTOBER 5, 2014

Some time ago my friend (and co-investor in Clio , Jobber and Unbounce ) Boris Wertz wrote a great blog post about "the only 2 ways to build a $100 million business". I'd like to expand on the topic and suggest that there are five ways to build a $100 million Internet company. This doesn't mean that I disagree with Boris' article.

Scale 280

Scale Business Customer Lifetime Value Enterprise 280

Kellblog

JUNE 17, 2023

I’m guessing “solution” means selling a solution directly to a business buyer (e.g., I’ve seen big, rather transactional deals and small highly consultative ones). They’d be better off just saying “small, medium, and large” deals rather than trying to map them to sales motions. .”

Scale 103

Scale Sales Benchmarks Metrics 103

Andreessen Horowitz

JANUARY 25, 2024

This applies not only to traditional office workers, but to small business owners, freelancers, creators, and artists — who arguably have even more complex demands on their time. There are a few key features we believe products in this category will have: Generation tools that kill the “blank page” problem.

AI 131

AI Technical Review Software Review Generative AI 131

Intercom, Inc.

MARCH 27, 2018

Substantially improving our existing products, especially for bigger businesses. All disruptive technologies start selling first to small companies, the early adopters in a market. Intercom is yet another example, where at the start, we sold to tiny businesses. While these companies built for consumers, we built for businesses.

Artificial Intelligence 224

Artificial Intelligence Scale Machine Learning Technology 224

Buffer Resources

FEBRUARY 9, 2024

Over the years, we've taken pride in our unwavering commitment to customer satisfaction and our dedicated support team's ability to go the extra mile.  An important aspect of customer support strategy at the stage we’re at is to keep being focused on our direction and the quality bar we are aiming for. 

Customer Support 85

Customer Support Software Review Software Social Media 85

Incredo

MAY 20, 2019

For the enormous amount of small and medium-sized businesses, incapable to support their software solutions on premise, SaaS becomes a lifebuoy in the sea of software infrastructure. John McTigue from HubSpot talks about a few of the many marketing strategies that work great for SaaS businesses.

Outsourcing Services 220

Outsourcing Services SaaS Marketing Business 220

Neil Patel

MARCH 4, 2021

We’ll cover: what an Amazon Storefront is why your business should create one how to create an Amazon Storefront how to optimize your Storefront to boost sales. An Amazon Storefront is a small version of the Amazon website just for your brand. Why Should Your Business Create an Amazon Storefront? Increase Brand Awareness.

Social Media 130

Social Media Advertising Branding Mobile 130

User Pilot

JANUARY 26, 2023

Are you a SaaS product manager wondering how to analyze NPS responses effectively and draw actionable insights that will help you grow your business? Then keep reading! In this article, we cover: What NPS is and how to calculate your NPS scores. How to collect and analyze NPS data accurately.

Business 96

Business Metrics Onboarding Data 96

Point Nine Land

FEBRUARY 18, 2021

trust us, it’s sexier than it sounds ;) Our Investment in CloudTalk Big things start small :) Yesterday, CloudTalk announced their €7.3m We were super pleased to be able to co-lead their round alongside HenQ and to join them on the next steps of their journey. Welcome CloudTalk! Well, CloudTalk’s mission is to fix that. Why is it exciting?

Software Review 59

Software Review Software Sales Hiring Cloud 59

User Pilot

APRIL 25, 2024

It helps businesses gain broad insights when specific information is unknown. TL;DR Market research is a systematic and objective process crucial for understanding target markets, refining business strategies, and informing decisions, which includes collecting, analyzing, and interpreting data on customers, competitors, and the industry.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

Tom Tunguz

OCTOBER 9, 2016

There are product, marketing, and sales attributes to that ideal company that successful SaaS business have exemplified in the past. For example, NetSuite is the application many small to medium businesses used to manage their financials. Building a brand that is synonymous with a category is a huge strategic advantage.

SMB 100

SMB SaaS Acquisition Education 100

Neil Patel

OCTOBER 27, 2020

You’ve started a business, brand, or website, and it’s time for you to start distributing content. With so many business expenses, you shouldn’t have to spend money purchasing new fonts. As you can see from the image above, it’s easy to search for different styles by category, such as: Trendy. Congratulations. Line length.

Branding 144

Branding Scale Mobile Systems Review 144

Sales Hacker

JUNE 9, 2020

Ability to choose the right medium. As a sales professional, most verbal communication will fall into one of 3 categories: Interpersonal communication: This is a one-on-one conversation between you and another individual, such as a client or prospect. Verbal communication. Nonverbal communication. Confidence. Verbal Communication.

Communication 98

Communication Sales Construction Engagement 98

SaaStock

MARCH 26, 2019

Not only is the region producing superstar SaaS contenders, but the interest from local and international VCs is increasing. The space as a whole has churned more IPOs in the last 6 months than the previous 20 years combined as a result. However, our interest goes beyond the current state of SaaS in Latin America. Founded : 2014.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

Unbounce

OCTOBER 22, 2020

Nobody wants a crowd of people rushing around their store in 2020, and small businesses already feeling the pinch from months of lower sales volumes aren’t gonna be able to offer the same level of discounts. This is a major opportunity for small and medium-sized businesses that are already set up to sell online.

Sales 145

Sales Branding Underperforming Technical Team Subscription 145

Neil Patel

NOVEMBER 9, 2020

Sometimes it can take as long as seven years before you can sell your business and hop on the next idea. Plus, the price tag on those more established businesses often run into the billions. Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Neil Patel

FEBRUARY 24, 2021

Whether you’re a small blog, medium-sized business, or large online store, SiteGround has an option for you. In a nutshell, SiteGround is a host that your business can grow with, which is pretty darn important. SiteGround fares exceptionally well against other products in its category. Yeah, me too.

Technical Review 133

Technical Review Systems Review Scale Cloud 133

Neil Patel

FEBRUARY 4, 2021

Mike Kamo, Founder and Global CEO, NP Brands, is a leader in building, managing, and scaling businesses. Mike got his start in the industry when he used digital marketing to turn around a family business during a recession. From there, he moved to help businesses of all sizes grow through digital marketing and conversion optimization.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Point Nine Land

OCTOBER 8, 2021

Welcome Graneet Since Pawel and Christoph’s investment in Clio (which provides legal firms best in class software to run their business and was Point Nine’s #1 investment (!!)), our vertical SaaS portfolio has only grown further. The long-term vision for Graneet is to build a mini ERP for small construction companies.

Technical Cofounder 52

Technical Cofounder Construction Payment Solutions SaaS Payments 52

Teamgate

SEPTEMBER 24, 2021

CRM for Small Business 2021. One of our guests did a post in 2020, called “ 5 Factors to consider Before choosing a CRM for Small Business “, now we are back with CRM for Small Business 2021 edition. Even small businesses now can have hundreds of details to keep track of about their customers.

Technical Review 52

Technical Review Business Scale Software Review 52

yoursales

DECEMBER 19, 2022

For sales stack 2023 it's business as usual: again plenty of media outlets are joining the choir. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever. Which problems are the most pressing for your and your B2B sales team? Being a B2B buyer isn't easy.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

Baremetrics

DECEMBER 27, 2021

Used to your advantage, market reactivity allows small changes in pricing to greatly affect MRR within a short time window. Used to your advantage, market reactivity allows small changes in pricing to greatly affect MRR within a short time window. Nailing the ideal price point for a SaaS product is equal parts art and science.

Pricing 98

Pricing Sales Hiring Forecasting Subscription 98

Neil Patel

DECEMBER 2, 2020

In this in-depth review, I’ll dive into the best recruiting software options on the market, as well as how to pick one that fits your business best without having to deal with the overwhelm. Your business is unique, and so is the budget you assign to your hiring process. You might be a small company with a lower turnover rate.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91