SaaStr

JUNE 29, 2023

Businesses spend big money on tools they believe are indispensable to their operations and success. As the average costs of data breaches rise, protections against incidents and costly fall-outs are vital for businesses. Is your solution all-in-one, or does it consolidate various critical business needs? The bottom Line?

VP of Engineering 231

VP of Engineering Trends Cybersecurity Sales Hiring 231

SaaStr

AUGUST 30, 2023

Instead of trying to use a clunky, forms-based search box, you can now have a conversation with Monty to discover the best app, even if you don’t know the best category (there are over 2,000 on G2). People can communicate as humans do, and AI uses those words and matches them to a business problem regardless of category.

AI Search 188

AI Search AI ChatGPT Software Review 188

SaaStr

SEPTEMBER 13, 2023

Sacks believes there will be a co-pilot for every professional job category and also horizontal job functions like marketing and sales. Most folks with a good business aren’t saying anything is getting worse. A lot of categories are emerging, like sales enablement. They’re fine. That’s still happening. So, it’s a tough period.

SaaS Payments 208

SaaS Payments Payment Solutions AI SaaS 208

SaaStr

SEPTEMBER 26, 2023

The Cost-Benefit Analysis Of Disrupting Workflow It’s a big debate right now about whether the next wave of AI companies will be: Workflow software companies that embed AI intelligence smartly AI native first companies that can get us 90% of the answer and embed some of the workflow. The easiest example is always customer support.

AI 245

AI Generative AI Venture Capital SaaS 245

Tom Tunguz

OCTOBER 19, 2021

During this period, there have been three main categories of data work: business intelligence, machine learning, and exploratory analytics. The number of data teams is growing as more companies rely on data for daily operations. In addition, the sophistication of these teams has progressed meaningfully in the last five years.

Sales Hiring 329

Sales Hiring Machine Learning Artificial Intelligence Data Analysis 329

Totango

JANUARY 3, 2024

Now, as we step into a new year, we’re witnessing an evolution of customer success, and there’s a new and improved Totango to help enterprise business leaders deliver business results and drive customer outcomes. By consistently reinventing ourselves, we ensure we’re always ready to meet your business needs.

Software Review 111

Software Review Scale Customer Success Innovation 111

SaaStr

MARCH 1, 2024

We’re at the beginning of a platform shift, and for the first time, GenAI has become accessible to more than just the mega businesses of the world. The number of patents filed in 2021 in Artificial Intelligence was 30x the number published six years earlier. Within these categories, you have platforms, infrastructure, and applications.

Generative AI 232

Generative AI Outsourcing Services AI Software Review 232

SaaStr

MAY 9, 2023

*A word about category creation: If your startup is creating a new category, your initial objective will be to get the word out and explain to customers why they need your product and what problems it can solve. Pro Tip: Conversation intelligence tools like Gong and Jiminny can provide “listen/talk” ratios and other benefits. #4

Sales 246

Sales B2B Consulting Investment 246

SaaStr

DECEMBER 8, 2022

Creating an entirely new category in the B2B tech market is its own ball game. Business leaders don’t have the advantage of building on the knowledge people already have about a product, and they’re not coming in with an alternative to something already in existence. . If You Create A New Category, Make Sure It’s Awesome.

Sales Hiring 209

Sales Hiring Sales Compensation Branding 209

SaaStr

MARCH 3, 2023

There are two types of SaaS companies in the world: those that are category creators and the challengers of incumbent technology. If you find any negativity in your business, cut it out because it’s like a virus. This way, you can assess where the business is, especially in a constantly changing market. You’ve Hired Your Team.

Scale 212

Scale Sales Recruiting Sales Hiring Scaling 212

Kellblog

AUGUST 27, 2022

. “Sell high” is the old sales rule, and the business of Silicon Valley marketing strategy books is no exception. In extreme distillation, Play Bigger argues: Category kings (companies who typically define and then own categories in the minds of buyers) are worth a whole lot more than runner-ups. So, off you go.

Strategy 136

Strategy Marketing Startup Customer Success 136

SaaStr

AUGUST 10, 2023

How hot is the space, and what is the product category? The health of your business long-term. You want an intelligent investor and an advisor because they’re in it for the long haul. When he left to start a different business, he thought the culture would naturally come with him. How good is the team?

Scale 176

Scale Scaling Sales Hiring Cloud 176

IT World

NOVEMBER 1, 2022

The biggest technology-driven trend to affect business in the coming years is synthetic media. Synthetic media is any kind of video, pictures, virtual objects, sound or words that is produced by, or with the help of, artificial intelligence (AI). Yet this phrase is rarely even uttered in boardrooms and on Zoom meetings.

Artificial Intelligence 130

Artificial Intelligence Business AI Trends 130

Kellblog

JANUARY 1, 2023

Two classic examples from the days of yore: Microsoft wiping out Wordperfect and Lotus by suite-izing word processing and spreadsheets , along with presentations, into a single office suite category with Microsoft Office. Clari, BoostUp), conversation intelligence (e.g., I’ve executed envelopment strategies, too.

Strategy 116

Strategy Startup Software Review Government 116

Totango

NOVEMBER 15, 2023

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. Read full review “Totango can help businesses to improve efficiency, drive customer satisfaction, and ultimately grow their business. The bomb in customer success software!

Customer Success 112

Customer Success Software Review Technical Review Enterprise 112

Kellblog

AUGUST 16, 2023

They’re in a space I’m passionate about — and one that I might argue is a logical second generation of the semantic-layer-based BI market where I spent nearly ten years as CMO of Business Objects. Make no mistake, I love those too — but this is just noteably different content from most of my other appearances.

Data 75

Data Forecasting Software Strategy 75

IT World

OCTOBER 18, 2022

a new version of the data visualization and analysis program designed to make it easier for business users to gain insights into their data via the use of capabilities including a Data Guide to help uncover business intelligence more quickly, and a new advanced analytics and predictions tool called Table Extension.

Engineering 87

Engineering Business Data Software 87

User Pilot

FEBRUARY 10, 2023

How can customer intelligence analytics help boost product growth ? In this article, we cover the following: What customer intelligence is and why it’s essential in SaaS. The four main types of customer intelligence data. Three steps to automate your customer intelligence analytics. Let’s get started.

SaaS Payments 97

SaaS Payments Payment Methods Payment Solutions Payment Services 97

SaaStr

MARCH 26, 2024

In it, we cover the SaaS community’s most pressing questions about Artificial Intelligence (AI), pricing, efficiency, and funding. If you can tap into that, you can tap into budget that may not exist in your category. You can lose deals to feature gaps, and Jason has seen rampant loss of business due to not having feature parody.

AI 227

AI Pricing Artificial Intelligence Scale 227

SaaStr

DECEMBER 6, 2023

On How to Go Long in SaaS There are a variety of factors involved in keeping the energy up to continue building a business in SaaS. The consumer side is ten times more stressful because you don’t have recurring revenue, and a single change in the platform can alter the entire dynamics of your business model. How does he do it?

AI 201

AI Sales Hiring Scale Artificial Intelligence 201

How To Buy Saas

MARCH 14, 2024

It has also become a valuable tool for businesses to connect with their customers. The simple answer to this is through integrating a WhatsApp chatbot, which helps to enhance interactions with your customers and contribute to business growth. 3 Why Business Needs WhatsApp Chatbot? 1 What is A WhatsApp Chatbot?

SMB 52

SMB Artificial Intelligence Enterprise Business 52

User Pilot

DECEMBER 20, 2023

Data-driven customer segmentation using algorithms like K-Means revolutionizes personalized marketing by grouping customers based on shared characteristics, enabling businesses to create targeted campaigns that resonate with each segment. You can gain deeper insights from their data analysis by utilizing artificial intelligence.

Artificial Intelligence 101

Artificial Intelligence Machine Learning Data Social Media 101

ChurnZero

OCTOBER 26, 2021

Retention is the new driving force of a healthy SaaS business,” said You Mon Tsang, CEO and Founder of ChurnZero. “We With the continued growth in entries and competition to the APPEALIE SaaS Awards, the Overall SaaS Award winners now incorporate specific product categories. Overall SaaS Award – Marketing Category Winners: Alida.

Development Team Review 98

Development Team Review Software Review Systems Review DevOps as a Service 98

Tom Tunguz

JULY 7, 2018

This theory suggests that irrespective of the category, the winner should capture most of the market value. Then I calculated the share of winnings per category. They define their categories. At the bottom of the list, the last wave of Business Intelligence (BI) saw 4 companies with an aggregate exit market cap of about $16B.

Sales Hiring 171

Sales Hiring Scale SaaS Finance 171

User Pilot

APRIL 22, 2024

Comparison with benchmarks : Benchmark customer sentiment against industry standards or competitors, showing where your business stands regarding customer satisfaction within its market. But considering that the “Somewhat disappointed” category is much larger than “Very disappointed”, there’s still work to do.

Social Media 84

Social Media Software Review Underperforming Technical Team User Experience 84

yoursales

JANUARY 28, 2022

At the moment you've come to the master list of all sales technology, covering a range of categories and most of the known players in the sales technology industry. Salesforce.com - does it even fit the CRM category anymore? Bombora - Businesses are researching you. What is sales technology here to do? Account Based Marketing.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

yoursales

DECEMBER 19, 2022

For sales stack 2023 it's business as usual: again plenty of media outlets are joining the choir. Again, sales teams will expect the same or growing performance from sales people, yet engaging with more stakeholders becomes a time challenge for busy sales people. Salesforce.com - does it even fit the CRM category anymore?

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

SaaStr

APRIL 30, 2023

Alex Konrad, Staff Writer at Forbes sat down with Dustin Moskovitz, CEO and co-founder at Asana and former co-founder of Facebook, to have an interesting conversation about what it means to be a mindful business. It’s a really awesome chance to talk about mindfulness and how it can create a better business. Dustin : Absolutely.

Sales Hiring 238

Sales Hiring Underperforming Technical Team Technical Review Scale 238

yoursales

NOVEMBER 8, 2023

For sales stack 2023 it's business as usual: again plenty of media outlets are joining the choir. Again, sales teams will expect the same or growing performance from sales people, yet engaging with more stakeholders becomes a time challenge for busy sales people. Salesforce.com - does it even fit the CRM category anymore?

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

Scytale

APRIL 15, 2024

If you’ve been following the growth of artificial intelligence, you’re likely aware that the EU’s new AI Act is set to officially come into effect at the end of May 2024. Minimal Risk (MR): This category includes most AI systems like spam filters or video game bots. Well, it will be the first of its kind in the world.

AI 52

AI Artificial Intelligence Technical Review Systems Review 52

SaaStr

AUGUST 29, 2022

Your Real Valuation: How Focusing on Delivering Customer Value Generates Business Value with Gusto’s CEO and Co-Founder : The foremost topic on every founder’s mind right now: how to weather the ups-and-downs of an unpredictable economy. Gusto, has swerved with every economic curve since its founding 10 years ago.

Scale 235

Scale Sales Hiring Marketplace as a Service B2B 235

Totango

SEPTEMBER 22, 2023

. “Totango believes being an open platform, working with a wide range of capability used in the enterprise, is vital to ensuring customer success can have the maximum impact of helping businesses retain and grow their customers. CS has the 360-vantage point to know where customers are engaging with products and where they’re struggling.

Enterprise 113

Enterprise Revenue Scale Innovation 113

Nimble - Sales

MAY 23, 2019

We’ve been named the top Sales Intelligence Software Tool for Small Business Satisfaction and overall Market Leader for the eighth consecutive time by G2 Crowd (the world’s leading business software reviews platform)!

Software Review 95

Software Review Business Sales Software 95

InsightSquared

APRIL 7, 2021

Since the launch of the Sales Analytics category, InsightSquared has consistently ranked as the best of the best. Today, we’re pleased to be recognized in five categories , delivering on the following criteria required for inclusion: . Create reports and visualizations with business utility. Conversation Intelligence.

Artificial Intelligence 62

Artificial Intelligence AI Search Sales Forecasting 62

Trint

DECEMBER 1, 2020

Trint will focus its 2021 strategy on rapid product innovation as it continues to build out a new market category it calls StoryTech. Seeing people transcribing interviews, speeches and news conferences in the 21st century the same archaic way journalists did in the 1970s, he realized that artificial intelligence (A.I.)

Investment 130

Investment Artificial Intelligence Banking Entertainment 130

User Pilot

MAY 31, 2023

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

Artificial Intelligence 90

Artificial Intelligence AI Machine Learning SaaS 90

Panintelligence

SEPTEMBER 6, 2023

How Causal AI goes beyond Augmented Intelligence To understand Causal AI, we need to take a step back to Augmented Intelligence. For those who are unfamiliar, Augmented Intelligence is a subset of Artificial Intelligence in which AI technologies use machine learning (ML) to analyze reams of data to support users with decision-making.

AI 52

AI Artificial Intelligence Technical Review Systems Review 52