Casey Accidental

NOVEMBER 13, 2019

Let’s break down these definitions so we know where we’re at: SAAS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. Developer platform: a business where developers can build businesses on top of the business’s software and charge customers.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

Subscription Flow

NOVEMBER 24, 2023

However, in the case of a bad checkout experience, there are many other retailers for eCommerce customers to go to. How to Add Paystack to Shopify with SubscriptionFlow With our state-of-the-art subscription management technology, SubscriptionFlow, integrating Paystack into your Shopify store is a breeze.

Payment Methods 59

Payment Methods Merchant Services Payments Payment Services 59

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 The premise is simple.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

Baremetrics

MARCH 23, 2021

Introduction You want a subscription model for your business that increases revenue and keeps customers. You think about either Stripe , a payment platform, or Recurly , a customer-driven one to handle your billing. Decide on one or both depending on how you see your business and its success. Which do you choose?

Payment Services 69

Payment Services Payment Features Payment Methods Payments 69

SaaStr

APRIL 14, 2023

Mistake #1: Viewing Investors Only As Capital As founders build a team, they focus on obtaining complementary skill sets. Of course, building great teams and finding product market fit is critical, but don’t forget about product investor fit. Many customers in SE Asia are budget-based versus subscription-based.

Development Team Review 221

Development Team Review Technical Review Underperforming Technical Team SMB 221

SaaStr

JANUARY 27, 2024

Speaking of the long game, Matt talks about the launch of the 100-year subscription plan last year. What’s the Business Model Behind Automattic and WordPress? A year later, they created Automattic as a commercial services business around WordPress. Now, Woo is an open-source style Shopify and their largest business.

Underperforming Technical Team 274

Underperforming Technical Team Social Media Government Subscription 274

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. Incorrect incentives will lead to poor quality integrations.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Blulogix

FEBRUARY 21, 2024

By BluLogix Team Strategically Aligning Your Business Needs with the Ideal Platform In the vast sea of digital transformation, selecting the right monetization platform can feel like navigating through uncharted waters. Join us as we continue our exploration of developing a robust monetization framework.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52

Totango

JULY 1, 2022

Customer loyalty is a key to repeat business and referral generation for any business model. For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. Why is Customer Loyalty Important for B2B SaaS Businesses?

B2B 108

B2B B2C Underperforming Technical Team Business 108

Stax

FEBRUARY 19, 2024

While their target audience and the breadth of their solutions are the key differences, vertical and horizontal SaaS also share many similarities, in particular cloud-based hosting and subscription business models. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Baremetrics

JANUARY 12, 2022

Unlike revenue, where more is basically always better, and expenses, where lower is basically always better, cash in is not necessarily good and cash out is not necessarily bad. However, not having a good idea of how much money is entering or exiting your business over time is always bad! Instead, it relies on accounting data.

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Google, Apple and HubSpot are just three examples of industry-leading companies which use mental models to aid quick decision-making. The table below shows the impact of mental models on decision-making: Decision-Making. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaSOptics

MARCH 1, 2022

What makes finance teams throw up their hands and say, “I just need a tool that can do X!” finance teams are responsible for planning the financial roadmap of an organization and keeping everything in balance. Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.).

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

Chart Mogul

OCTOBER 12, 2017

After several recent high-profile Mac apps pivoted to a subscription model, users are left feeling cheated. Developer MacPaw is planning to solve that, with Setapp - the first all-you-can-eat subscription service for Mac apps. We’re actually losing money during development. The pitchforks are out. source: [link].

Subscription 75

Subscription Payment Features Underperforming Technical Team Software Review 75

CustomerSuccessBox

JUNE 17, 2022

How unfortunate is it to see a subscriber canceling their recurring payment! This enables your product team to identify and track engagement data and optimize the product. Unexpected developments can invalidate previous models and cause businesses to make terrible mistakes. What is Product Analytics?

Churn 52

Churn SaaS Payments Underperforming Technical Team Payment Features 52

ProfitWell

MARCH 23, 2020

There are a few key metrics that all subscription businesses should be completely on top of. Think of these metrics less as numbers on a screen and more as indicators of business health. Churn is the make or break of your subscription business. The financial visibility of your business. Churn rate.

Subscription 85

Subscription Payment Features Metrics Business 85

Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. You’re starting a new business. How about your business model ? Every team has their own slightly different way of calculating the cost of customer acquisition.

Acquisition 91

Acquisition Underperforming Technical Team Startup Customer Lifetime Value 91

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. They also manage finances and supervise one or more engineering teams. What is a SaaS business model? Average salary: $192,383/yr. Average salary: $151,254/yr.

Sales Hiring 91

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 91

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Walk us through the basic business model. Sam Jacobs: Is it a subscription service?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Baremetrics

DECEMBER 28, 2020

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). MRR gives your company that forward looking measurement and predictive revenue to actually grow your business. You may be thinking, “How bad can it be?” Think about that.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Payments 105

OPEXEngine

OCTOBER 5, 2021

The shift to cloud-based subscription models is creating even more value in a thriving sector. In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). Sticky after all. Four ways to drive value. Transform Ops to DevOps.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team.

Sales Recruiting 247

Sales Recruiting Sales Hiring Scale VP of Engineering 247

SaaSOptics

MAY 19, 2022

Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Navint

FEBRUARY 20, 2019

Earlier this year, we welcomed Sean Joyce to the Navint team. Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. Niche vendors span the spectrum in this middle office.

Payments 53

Payments Technology Scale Revenue 53

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * Why does Travis believe that SaaS has upended the economic model but not the engagement model?

Underperforming Technical Team 156

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 156

Baremetrics

OCTOBER 7, 2021

For example, if your conversion ratio is low, is that because your marketing team is bringing in poor leads, your sales team isn’t succeeding in converting high-quality leads, or your development team hasn’t put the best parts of your platform at the front for a successful free trial?

Payments 98

Payments Sales SaaS Payments Underperforming Technical Team 98

SaaStr

NOVEMBER 9, 2022

Developing a product that solves a customer’s pain point provides a sense of pride and can drive the positive, emotional moment of awe that retains customers for the long haul. Business model. This approach gets to the heart of the subscription-based business model. That doesn’t make them bad people.

Underperforming Technical Team 43

Underperforming Technical Team Business Scale Business Model 43

Chart Mogul

SEPTEMBER 15, 2023

The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. We trust leaders to make decisions on what tools they need to get the most out of their teams. Keep an eye out as we will be making regular updates.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. You’re starting a new business. How about your business model ? Every team has their own slightly different way of calculating the cost of customer acquisition.

Acquisition 52

Acquisition Startup Underperforming Technical Team Customer Lifetime Value 52

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? ” How do you think about this type of business and how would you respond to that VC?

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Good to see you today.

SaaS Payments 236

SaaS Payments Metrics Payment Methods Scale 236

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Pricing plans of Heap.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. It was maybe like a 4 or 5 person team.

Payment Solutions 102

Payment Solutions Payment Methods Payment Services Payments 102

ProfitWell

AUGUST 18, 2020

Sarah experienced the pain of an old business paradigm—a model where customers are at the mercy of companies. In this model, customer opinions and their experiences are secondary to those of the company. As more companies move to SaaS and subscription-based models of revenue, this old paradigm is crumbling.

SaaS Payments 111

SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

TriTuns

JANUARY 21, 2020

This is fundamentally changing your business model and your mindset. THE BROKEN SAAS BUSINESS MODEL. The next generation of this business model, led by the creation of customer success (CS), is ushering in a new growth engine. This is very bad news for SaaS vendors.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71