Natalia Luneva

NOVEMBER 11, 2020

Her career spans nearly 25 years, and includes development skills in the full web stack, as well as the business side of the house. She is currently on the verge of starting a new FinTech startup which will be her fifth but she has built close to 100 startups for other people over the years. Connect with Natalie on Facebook.

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CTO Coach New CTO Leadership CTO 52

Casey Accidental

FEBRUARY 8, 2022

Created with Fareed Mosavat (Chief Development Officer at Reforge, formerly Slack, Instacart). Created with Kevin Kwok (Formerly Greylock Partners) and Fareed Mosavat (Chief Development Officer at Reforge, formerly Slack, Instacart). Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new).

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SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Consistently bad experiences could breed deeper-seated issues for brand trust and customer loyalty. . Expanding into new sales channels is a common growth play. ” 2.

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Merchant Services Scale Technical Review Sales Hiring 168

SaaSHolic

MAY 5, 2023

The key to success is developing the product and having strong economics and a clear vision, especially during tough times. The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market. Web Summit Rio, day 3.

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Technical Review VP of Engineering Development Team Review Software Review 90

BetterCloud

AUGUST 6, 2021

A couple of weeks ago, we launched a new podcast called SaaSOps Leaders With David Politis. I just knew there was always going to be something new to learn and I wasn’t going to get stagnant in it. ” At that time, I said, “You know what, I think I really want to become a CIO or CTO.”

Technology 98

Technology CTO Coach CTO Hire New CTO 98

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

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VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Work on developing your brand. So consumers turn to brands. Full post.

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Scale Sales Hiring CTO Hire Social Media 103

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. As we continue to work remotely, often employees are losing that human touch or personal development.

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Marketing Social Media SaaS New CTO 98

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Buffer’s mission is to empower their customers to build their brand and engage their audience on social media. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan.

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Payment Solutions Payment Features Payments Social Media 113

Outseta

APRIL 11, 2019

Think of the best CTO-level software developers that you know—do you think your product would progress faster if they were building it 2-3 days per week, or if you hired an average developer in a full-time capacity? Consider the alternative of hiring a Junior Software Developer at a salary of $80,000 per year.

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CTO Hire Sales Hiring B2B New CTO 52

Sales Hacker

NOVEMBER 22, 2017

It may not reflect immediately on top line figures, but their follow through moves the needle on other metrics — productivity, discovery of new tools or techniques, and sharpened selling skills — any one of which will eventually translate to higher performance and attained goals. No one knows our brand. No one cares about our brand.

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Underperforming Technical Team Sales CTO Coach New CTO 86

OpenView Labs

OCTOBER 5, 2021

When I joined GitLab, I was starting a new product-led growth team within the product organization,” Hila says. “We One of the first things I learned from Sean was that if you have ten developers on your team, put five on new product and the other five on new-user activation,” she says.

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B2C B2B New CTO Acquisition 65

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

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Technical Review Leadership VP of Engineering CTO Coach 274

Audacix

JULY 18, 2022

DevOps best practices that will help you to run your software development projects smoothly. Here are mine: Maximize collaboration and communication between developers and system operators. It is focused on making collaboration between developers and operations engineers (ops) easier, faster, and safer.

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DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

ProfitWell

JANUARY 28, 2020

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. Recently, the Stone Brewing Company filed a lawsuit against Keystone Light claiming their new branding—the word “stone” prominently on the front of their packaging—was confusing customers. I think you have to do it the right way.

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Underperforming Technical Team New CTO Technical Review CTO 45

Audacix

JANUARY 1, 2019

Remove infrastructure bottlenecks: you do this by ensuring that your infrastructure configuration and management doesn't become a bottleneck to developer productivity. The good news for you is that there are lots of automated software testing tools and testing methodologies that work hand in glove with DevOps teams' needs and desires.

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DevOps as a Service Cybersecurity Scale New CTO 75

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Buffer’s mission is to empower their customers to build their brand and engage their audience on social media. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Sam Taylor: And so, I joined as a sales development rep at Salesforce, best move I ever made. Bret was formerly the CTO at Facebook. What measurements should be used to determine their success?

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Scale Sales Hiring Sales Recruiting Sales 181

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. This year’s theme was “The Marketing Revolution” in response to the fact that marketing has changed. Speechless.

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AI Search AI Artificial Intelligence Content Marketing 73

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? How has Jeff seen his original thesis for “developer first” evolve and change with time?

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Underperforming Technical Team Development Software New CTO 146

SaaStr

JANUARY 17, 2024

Some of the biggest use cases for AI in the enterprise are across customer support, sales and marketing, and engineering — ie helping developers test code and troubleshoot issues. Benjamin added, “I think a lot of people think about this new AI technology as something that’s gonna just come in and like work from day one.

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AI Enterprise Artificial Intelligence compliance 267

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

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Scale Enterprise Scaling Sales Hiring 193

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

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New CTO Sales Hiring B2C CTO Hire 145

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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Payment Methods Merchant Services Scale Payments 232

SmartKarrot

JANUARY 24, 2022

On top of honing your management skills and leadership skills, you also need to give yourself adequate time to develop your vision for corporate success. If you take the consultant route to the C-Suite, it can open new doors in the career. Build personal brand. This can prove to be a stepping stone to joining the C-Suite.

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Customer Success CTO Coach Leadership New CTO 10

Frontegg

FEBRUARY 1, 2023

We have shortlisted the top full-stack developer events you should consider attending to learn about the latest trends, engage with influencers, and improve your networking. LeadDev New York March 14-15, New York Tickets: Basic LeadDev Pass – $1499 LeadDev is almost here.

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VP of Engineering Development Cybersecurity New CTO 59

Baremetrics

JULY 23, 2020

This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR. It took us 23 customers to get there.

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New CTO Underperforming Technical Team CTO Technical Review 87

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. When do we actually achieve a great customer experience in our brands ? Is it something we just have to continually improve and build on as new opportunities roll out?

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AI Search CTO Hire Scale Artificial Intelligence 124

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. In my past roles at ACORN, GitLab, whenever I started as a head of growth, one of the data points I will look into is what's the percentage of new users coming back the second day or coming back second month?

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Startup Scale CTO Hire Outsourced Development 52

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

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Technical Review Scale Underperforming Technical Team Software Review 199

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

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Underperforming Technical Team New CTO CTO Hire Technology 223

SaaStr

APRIL 16, 2019

Going above and beyond, being thoughtful and we try to say, how do we infuse Southern hospitality into our brand and make that a differentiator rather than being stressed about the fact that there are some negatives of being where we are. The catch was he had just moved his family four kids to New York city. This was a problem.

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CTO Hire Travel Underperforming Technical Team CTO Coach 154

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. SaaS pricing is one of the most important (but difficult) decisions a new business makes.

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Pricing SaaS Payments Payments SaaS 135

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. It shared the repeatable process to operationalize sales, particularly sales development. Someone had to define the brand.

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SaaS Payments Technical Advisors Engineering Payment Solutions 77

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. How have you seen it develop? Harry : For the company.

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Technical Advisors Scale Sales Hiring Sales Recruiting 167

OPEXEngine

NOVEMBER 11, 2020

Drive new levers of growth. Through this work, it can drive new revenue opportunities. As your understanding of your customer develops, your health score inputs will change. You’ll need someone familiar with your data—perhaps a CTO or someone responsible for business operations. Strategically allocate CS resources.

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Startup Scale Systems Review Technical Review 91

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

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