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Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

User Pilot

Knowledge base creation is critical to enhancing self-service support. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. The five steps to knowledge base creation include: Identify areas where users need help.

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5 Great Marketing Sessions From SaaStr Annual 2021 with CMOs of Datadog, G2, Blackline, Marqeta and Dave Kellogg

SaaStr

In a noisy world where there are no practical barriers to creating B2B content, you need a thoughtful approach to engage your Ideal Customer Profile audience. . Video: HE RE. Video: HERE. Intriguing Session Slides: Marketing SaaStr Session #3: “Mastermind Masterclass: A CEO’s Guide to Marketing with Dave Kellogg”.

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How to Create a Resource Center For Your SaaS Product: Steps and Best Practices

User Pilot

TL;DR A resource center provides tailored content to aid users in problem-solving your product. Essential elements of most resource centers include user documentation , video tutorials , FAQs, a search function, a feedback widget , product updates , and AI tools. Publish your resource library and promote it to users using a tooltip.

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5 Tips That Made Me A Consistent Content Creator

Buffer Resources

Think about five content creators you admire. Mary shared her success story—features on the Huffington Post, international gigs—all stemming from her consistency as a content creator. Anchor your content strategy on the 3 Whats Before 2019, my content creation was like throwing spaghetti at the wall.

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6 Ways AI Can Support Your Content Creation

Buffer Resources

Despite its limitations – only having data up to 2021 and sometimes spouting wrong information – ChatGPT is an incredibly powerful tool that is poised to change the way content creators work. As audiences demand more content across different platforms, the number of content creators is growing to meet the demand.

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The Creator’s Toolkit: 27+ Content Creation Tools for Every Stage of the Process

Buffer Resources

Behind every incredible creator is an army of tools — and even people — to support every stage of content creation. In this article, we’ll walk you through some of these tools and how they can support your content creation journey. AnswerthePublic Price : Free with limited access.

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7 Creators On The Systems That Support Their Content Creation

Buffer Resources

Since the first blog post was published and the first YouTube video was posted, content creation has evolved rapidly. It’s now treated as a legitimate business, with real earning potential for anyone with a smartphone and a willingness to share their creations. Why are systems so crucial in content creation?