SaaStr

SEPTEMBER 25, 2023

Theoretically, the relationship between sales and marketing should be easy –– after all, these teams are responsible for pulling in more business and increasing revenue. Reconciling the Past and Present Experience can be the best teacher, and Passi can draw on his past career as a sales leader at an early-stage company.

Enterprise 251

Enterprise Marketing Sales SaaS 251

Totango

NOVEMBER 15, 2023

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. The best of customer success At Totango, we know just how important it is for customers to receive not only a high-quality product but one that has been thoroughly vetted by their peers.

Customer Success 112

Customer Success Software Review Technical Review Enterprise 112

Blulogix

MARCH 19, 2024

This blog post will review the complexity of managing digital inventory in subscription models and shares best practices for effective oversight. Best Practices for Managing Digital Inventory 1. This practice helps in avoiding penalties for non-compliance and optimizes inventory levels to match customer demand.

B2B 52

B2B Subscription Payment Features Management 52

Subscription Flow

FEBRUARY 27, 2024

Certain Revenue Projection: This improves overall financial management by enabling strategic planning, expansion plans, and effective resource allocation. Customers are empowered to choose the plan that best suits their needs thanks to this transparency. Why is SubscriptionFlow one of the SaaS billing platforms in 2024?

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

Buffer Resources

JANUARY 15, 2024

" Her favorite example of a B2B brand putting this mantra into practice is the payments infrastructure provider Paddle and their content marketing project Paddle Studios.  "  She likes the "Grow and Tell" podcast by the B2B sales, onboarding, and renewals workspace provider Dock. Interview them.

B2B 110

B2B Technical Advisors SaaS Payments Underperforming Technical Team 110

Intercom, Inc.

APRIL 30, 2020

For partners who have invested in building quality apps for our mutual customers, the program unlocks new sales and marketing opportunities, plus more technical benefits, to enable you to get maximum value from your app. We’ll also offer resources to help your sales team do the same. Example sales one pager.

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

Tom Tunguz

DECEMBER 28, 2021

Improved infrastructure enables new applications, which attract more users. Software engineering best practices have begun to infuse data: data observability, specialization of different ETL layers, data exploration, and data security all thrived in 2021 and will continue as users stuff more data into databases and data lakehouses.

Scale 269

Scale Blockchain Banking Machine Learning 269

SaaStr

NOVEMBER 17, 2022

At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. We track your progress and provide monthly executive level reporting on achievement against industry-recognized benchmarks and best practices. Join these incredible companies to experience all the value of SaaStr!

Banking 221

Banking Payment Features Venture Capital Subscription 221

Totango

JULY 11, 2023

Totango enables CS teams to drive outcomes quickly We recognize that in today’s challenging environment, most businesses are laser-focused on retaining and growing current clients, and they’re turning to their customer success teams to make it happen. ” — Juan G.,

Customer Success 82

Customer Success Scale Innovation Forecasting 82

SaaStr

AUGUST 10, 2022

While there are universal truths that every SaaS founder should put into practice, each company’s journey is different. However, if you want to build a successful product, you must also create a best-in-class service experience as well. So, to drive adoption, they created more sophisticated sales enablement and customer success.

Sales Hiring 198

Sales Hiring Scale Company Culture Leadership 198

Totango

SEPTEMBER 20, 2022

Customer Enablement Essentials: What B2B and SaaS Brands Need to Know. Customer enablement empowers customers by giving them the resources they need to use your product successfully. Here we’ll walk you through the essentials you need to know to harness customer enablement to increase B2B and SaaS sales.

B2B 82

B2B Scale SaaS Sales Enablement 82

SaaStr

JULY 7, 2022

Incredibly, ZoomInfo has scaled to IPO with an entirely sales-driven motion. He breaks down how GTM efficiency drives their ability to scale with sales-driven motion and other insights you can apply to scale your SaaS business. An efficient GTM engine enables you to allow all of your sales team to take out to market quickly.

Scale 212

Scale Sales Hiring Interviewing Engineering 212

Totango

SEPTEMBER 22, 2023

And, CS has the technology and customer data to feed product, sales, and marketing with the integrated insights to drive innovation forward. The post Leaning into integration: The key to unlocking enterprise revenue growth appeared first on Best Customer Success Blog: Articles for Enterprise Growth. Shawn White, Sr.

Enterprise 113

Enterprise Revenue Scale Innovation 113

Sales Hacker

OCTOBER 10, 2022

It’s not the first time you’ll hear this, and it’s not the last: training new sales reps is crucial. I’m the Director of Enablement at WorkRamp, with more than 12 years of experience in enablement, training, and sales operations. Related: How to Run Sales Trainings Your Reps Will Actually Enjoy.

Sales 93

Sales Sales Enablement Onboarding Retention 93

Stax

APRIL 18, 2024

This blog will walk you through how your customers are using mobile credit card processing, how you can accept payments using mobile technology, what sorts of features to look for in a mobile solution, and some exciting statistics about the future of payment technology. Convenience to your customers is another benefit.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

SaaStr

JULY 29, 2021

SalesLoft’s Sales Engagement Cloud Ecosystem will highlight key brands supporting sales and support teams, while providing a sample of SalesLoft’s partnering power from their over 100 integrations that exist within their App Directory. About SaaStr. SaaStr is the world’s largest community of SaaS executives, founders and entrepreneurs.

Scale 244

Scale Cloud Government B2B 244

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. helps users craft effective and persuasive sales emails.

AI Search 97

AI Search AI Payment Solutions ChatGPT 97

SaaStr

MARCH 31, 2021

According to Statista , 70% of B2B technology vendors use Intent data for prospecting, followed by sales enablement support (53%) and targeting high-value accounts (52%). Focus your sales and marketing effort to make the most of limited resources. Let’s dive in. Gain market advantage and speed through competitive insights .

Strategy 153

Strategy B2B Sales Enablement Advertising 153

User Pilot

MARCH 6, 2024

We also explain: How product funnel differs from marketing and sales funnels. Product funnel is a wider concept, focusing on the whole customer journey, while marketing and sales funnels concentrate on its early stages. In practice, all 3 often overlap. In practice, the funnels overlap a lot. Its different stages.

Social Media 90

Social Media Sales Funnel Acquisition Retention 90

SaaStr

MARCH 3, 2021

In SaaS, usually one of 5 things enable a new vendor to break-out in a crowded space: 10x better at One Important Thing. Uniquely/Best Integrated with a Key Partner. Most Enterprise, Best Solution Provider. While harder to do in practice than in concept, this almost always works. Vendors that do can win.

Marketing 351

Marketing Scale Branding Enterprise 351

Sales Hacker

NOVEMBER 14, 2022

Sales + the pandemic = video. This means skills for impactful communication over video are an essential part of our updated sales competency toolkit. Bonus: Learn when to use video in the sales process (with video examples!). Bonus: Learn when to use video in the sales process (with video examples!). Boy, was I wrong.

Sales 112

Sales Communication AI Development 112

SaaStr

NOVEMBER 23, 2022

“Sometimes voices get raised, but it’s to get the best outcomes. Know the role of the CRO (hint: it’s not sales). The CRO role is much more expansive than that of, for example, a VP of sales. Answering the hard questions of yourself in these conversations will become easier with time, practice, and care. Key takeaways.

Underperforming Technical Team 262

Underperforming Technical Team Leadership Outsourced Development Finance 262

Sales Hacker

OCTOBER 7, 2022

Scott Barton, Varicent’s VP of Industry Solutions & 20-year sales compensation industry pro, attended WorldatWork’s 2022 Sales Compensation Conference. Despite these advances, few industry pros currently use predictive or prescriptive analytics for determining sales compensation plan effectiveness. Is change in the air?

Compensation 76

Compensation Trends Sales Artificial Intelligence 76

Totango

AUGUST 9, 2022

This article will give you six best practices for optimizing your B2B customer segmentation. This type of customization provides customers with better service while yielding better results for B2B teams working in marketing, sales, customer service, and customer success. What Is B2B Customer Segmentation?

B2B 99

B2B Social Media Market Research Customer Success 99

User Pilot

NOVEMBER 21, 2023

From understanding customers to driving sales, analytics is a crucial tool for modern product managers. Most importantly, it enables you to build better products, track the performance of your marketing assets, and make data-backed decisions. It enables you to map how different marketing touchpoints work together to drive revenue.

Management 97

Management Software Social Media Trends 97

User Pilot

FEBRUARY 26, 2024

How is it different from sales funnel analysis? While the marketing funnel analysis assesses how well you attract customers , the sales funnel analysis focuses on nurturing marketing-qualified leads and closing deals. That's when their interest is serious enough for the sale to happen. What is marketing funnel analysis?

Marketing 97

Marketing Sales Funnel Forecasting Customer Lifetime Value 97

Totango

JULY 8, 2022

To “shift right” means to reorient your business from an acquisition-based operating model, where the focus is on top-of-the-funnel activities like marketing and sales, to a customer value-based operating model, where the entire organization is focused on providing valuable experiences to customers at every stage of the journey.

Retention 103

Retention Churn Customer Success Innovation 103

Buffer Resources

SEPTEMBER 11, 2023

The reality is that the best LinkedIn users are marketing machines. I've built real friendships with the best B2B marketers in the world and I’m on a text-message basis with countless founders, CEOs, VPs, and executives. I’ve never cared about factors like which day of the week is best to post.

Sales Recruiting 127

Sales Recruiting Sales Hiring Scale Social Media 127

Totango

MAY 13, 2022

Choosing the best customer engagement platform for your needs can make a massive difference in the success of your SaaS business. The best way to gain this information is through customer engagement. In this blog, we’ll provide a guide to choosing the right digital engagement platform for your business needs.

Engagement 103

Engagement Onboarding Artificial Intelligence Social Media 103

Sales Enablement, SaaS and Growth

FEBRUARY 5, 2018

To me, there’s never been a better time to be a sales enablement professional. While the sales enablement profession looks set to continue on an impressive trajectory, one aspect that has alarmed and disappointed me is the lack of credible and fresh data on sales enablement, its importance and value.

Sales Enablement 143

Sales Enablement Sales Hiring Sales Venture Capital 143

Buffer Resources

JANUARY 15, 2024

" Her favorite example of a B2B brand putting this mantra into practice is the payments infrastructure provider Paddle and their content marketing project Paddle Studios.  "  She likes the Grow and Tell podcast by the B2B sales, onboarding, and renewals workspace provider Dock. Interview them. Learn their language.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

Sales Hacker

OCTOBER 26, 2020

They’re won during planning and practice. The same can be said for sales enablement. Earlier in my career, I helped build a global sales enablement team at Oracle Marketing Cloud that designed, deployed, and measured a sales onboarding program integral to a business unit responsible for $675M in annual recurring revenue.

Sales Enablement 104

Sales Enablement Sales Hiring Scale Sales 104

User Pilot

JUNE 20, 2023

In this article, we've compiled the 10 must-read onboarding books that'll enable you to transform your user onboarding strategies. Continuous Discovery Habits by Teresa Torres provides holistic onboarding practices beyond isolated discovery efforts. 1 Product Rantz by Userpilot Product Rantz by Userpilot.

Onboarding 93

Onboarding VP of Engineering SaaS Consulting 93

SaaStr

MAY 27, 2021

For the past 10 years, I’ve been a sales advisor for the portfolio companies of early stage venture capital firm True Ventures. It’s fascinating work for a sales mind like mine that’s focused on helping brilliant people turn ideas into revenue-driving businesses. . A Pair of Sales Development Representatives. By Lars Nilsson.

Sales Hiring 171

Sales Hiring Scale Venture Capital Sales 171

User Pilot

JULY 13, 2023

The important metrics you should use to measure the growth of a company are: Customer acquisition cost (CAC) assesses the average cost to acquire new customers and evaluates the efficiency of sales and marketing efforts. It encompasses various expenses associated with sales and marketing activities, like lead generation.

Metrics 93

Metrics Customer Lifetime Value Benchmarks Churn 93

Totango

DECEMBER 6, 2021

Older approaches viewed the customer journey from the perspective of the seller, visualizing the customer experience as a linear progression toward sales conversion using the image of a funnel channeling prospects toward sales. Automated workflows can then be set up to implement best practices that promote desired outcomes.

Scale 92

Scale Strategy Technical Review Customer Success 92

Totango

APRIL 25, 2022

To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. Each SuccessBLOC is built leveraging best practices from our customers and features robust capabilities, including segmentation, reporting, automation, workflows, campaigns and much more.

Scale 86

Scale Marketplace as a Service Customer Success Communication 86