SaaStr

MAY 12, 2023

So SaaS Capital put out its latest report on SaaS retention and NRR after having surveyed over 1,500 SaaS companies and professionals. Median NRR is 102% across all SaaS companies, Media Gross Retention is 91%. You can download it here. And as time goes on, that doesn’t really help you much. This data confirms that.

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Startup SaaS Retention Churn 306

SaaS Metrics

APRIL 24, 2024

This blog post aims to delve deep into understanding how Software as a Service tools (also known as SAAS) play a vital role in plumbing businesses. The knowledge you can gather from here helps optimize business operations, ease workflow, Read more The post Plumbing Metrics: Key SAAS for Every Business first appeared on SaaS Metrics.

Metrics 52

Metrics Business SaaS Technology 52

SaaStr

APRIL 21, 2024

Dear SaaStr: What Are The Top 5 Things I Should Know Before Starting a SaaS Startup? The post Dear SaaStr: What Are The Top 5 Things I Should Know Before Starting a SaaS Startup? My Top 5: It will take you at least 24 months to really get anywhere. Everyone mentally budgets 10–12 months. It’s never enough. appeared first on SaaStr.

Startup 268

Startup CTO SaaS Interviewing 268

SaaStr

FEBRUARY 23, 2024

And then in 2022, the markets crashed hard in SaaS. Since then, overall, SaaS multiples have stayed relatively low, at 6x ARR on average — for public SaaS companies. Almost every public SaaS leader has strong, positive operating margins now, often approaching 20% or more. But SaaS and Cloud keep growing.

SaaS 198

SaaS Cloud Scale Engineering 198

SaaStr

SEPTEMBER 2, 2023

So there’s a question I’ve had for some time in SaaS: does high NRR really equal higher growth? Yes, most of the best in SaaS have high NRR, at least once they are public. SaaS Capital asked this question among some other great ones of 1,500 private SaaS companies here. This wasn’t obvious to me.

Startup 242

Startup SaaS SMB Banking 242

Kalungi

JUNE 13, 2023

Blogging is an essential tool for businesses to establish their online presence and connect with their audience. For instance, imagine you are an HR manager at company X. Your company is looking for solutions to monitor their employee’s productivity and hours, so you need to present your manager with the best options available to do so.

B2B 40

B2B SaaS Software Management 40

SaaStr

DECEMBER 14, 2023

Lower interest rates lead to SaaS multiple reflation, likely during 2H’24 It’s not clear how truly tight the link is between interest rates and SaaS multiples, but the overall correlation is clear. Lower inflation and the fed lowering interest rates should lead to an expansion of SaaS multiples.

Scale 245

Scale SaaS AI Innovation 245

SaaStr

JANUARY 3, 2024

Dear SaaStr: Should I Go Into SaaS Sales? Maybe in 2021, when many SaaS leaders were growing at simply unprecedented rates, could succeed in sales if you weren’t sure you wanted to sell. The post Dear SaaStr: Should I Go Into SaaS Sales? If you aren’t sure you want to go into sales — don’t do it. Not today.

Sales Recruiting 233

Sales Recruiting Sales SaaS Management 233

SaaStr

JANUARY 26, 2024

Dear SaaStr: What Are Some of the Biggest Changes for SaaS Founders and Startups in 2024? Slower Growth in SaaS is Internalized. A few I’m watching: #1. The Rise of One-and-Done Fundraising as a Vibe Founders will get back to only planning to raise one round to truly get to product-market fit for real. A related post here. #2.

SaaS 221

SaaS Startup Scaling Product Marketing 221

SaaStr

MARCH 18, 2024

Dear SaaStr: If you were hiring a head of sales for a high-priced, niche B2B SaaS product, would you focus on general B2B SaaS sales experience or on market/customer knowledge, assuming it will be very difficult to find a candidate with both? So be wary of hiring generic B2B reps into your early-stage, complex vertical B2B SaaS.

Sales Hiring 265

Sales Hiring Sales SaaS B2B 265

SaaStr

DECEMBER 21, 2023

So there were barely any SaaS IPOs in 2022 or 2023. The last big SaaS IPO of the Boom Era was Hashicorp in December 2021, and after that, multiples fell off a cliff. There were basically no significant SaaS IPOs for almost 2 years, until Klaviyo (+ Instacast + ARM) all tried to reopen the market in September 2023.

SaaS 287

SaaS Software Marketing Management 287

Incredo

JANUARY 21, 2020

Conversational marketing has conquered the SaaS industry long ago. What is making conversational marketing a success? Businesses are still using email marketing, social media marketing, even PPC ads for their SaaS. We even have separate posts on SaaS sales funnel , SaaS lead nurturing , and Facebook ads strategy.

Marketing 313

Marketing SaaS Social Media Customer Support 313

SaaStr

SEPTEMBER 26, 2023

How is AI going to impact the software and SaaS landscape of the next couple of years and also the next 5-10 years? She watched the SaaS and Cloud wave ride and thought there’d be a huge pullback in markets this year. The Takeaway The bar is high for challengers to reimagine the workflows, but we are still in the early innings.

AI 245

AI Generative AI Venture Capital SaaS 245

CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

Customer Success 52

Customer Success Scale Technical Review AI Search 52

SaaStr

AUGUST 24, 2021

Q: What are the best marketing techniques for an early stage SaaS startup? In the end, 30%-80% of new leads for most SaaS companies come from word-of-mouth and similar referrals. Write 3–5 incredible blog posts on how to do something important in your industry. If your price point is very low, this sometimes doesn’t work.

Scale 337

Scale Startup Marketing SaaS 337

How To Buy Saas

APRIL 15, 2024

Will you be prepared for the SaaS AI revolution? More than 70% of SaaS companies are increasing their spending on AI, according to studies. Therefore, it’s not a matter of whether AI will revolutionize your sector; rather, it’s a matter of how you’ll use AI to reinforce your own SaaS product.

AI 52

AI Artificial Intelligence Strategy Technical Review 52

ChurnZero

DECEMBER 9, 2020

If you’re eager to learn more about the Customer Success space too, we’ve compiled a list of industry blogs you should follow and bookmark that can help provide you with all the insights, strategies and guidance you need. Must-Read Customer Success Blogs. The Success League Blog. Tri Tuns Blog. SuccessCOACHING Blog.

Customer Success 98

Customer Success Consulting Churn Trends 98

SaaStr

JUNE 27, 2020

A little while back we put together some of the top sales & marketing mistakes SaaS companies and founders make, especially in the early days. Yes, Box is SaaS. 15k a month to be in some third-tier blogs you’ve never heard of? Both are important, but in SaaS, both likely will be relatively minor sources of customers.

Sales Hiring 363

Sales Hiring Scale Startup Marketing 363

SaaStr

FEBRUARY 11, 2024

SaaStr 722: 2024 State of SaaS: Trends and Predictions with SaaStr CEO and Founder, Jason Lemkin   3. SaaStr 720: CRO Confidential: What It Really Takes to Be Successful in Enterprise SaaS Sales with Christian Smith, CRO of Splunk. 2024 State of SaaS: Trends and Predictions with SaaStr CEO and Founder, Jason Lemkin 2.

Scale 234

Scale Trends Enterprise Scaling 234

Valuize Consulting

DECEMBER 21, 2022

2022’s impact on the SaaS industry was significant, deeply impactful, and turbulent. We’ve compiled our top 5 most-read customer success blog posts of the year that reflect the key priorities for the industry in 2022 and give us a glimpse into the trends that will be shaping the domain in 2023. Read Article. Read Article.

Customer Success 52

Customer Success Churn Subscription Payment Features 52

SaaStr

FEBRUARY 27, 2024

Dear SaaStr: What Is The Best Indicators of Product Market Fit at an Early Stage SaaS B2B Startup? This is a rough metric, but I’d say from experience working closely with 25+ SaaS companies … if you aren’t growing > 10% a month after $10k in MRR or so … then you don’t yet have product-market fit. Not yet at least.

Product Marketing 272

Product Marketing B2B Startup Marketing 272

CustomerSuccessBox

SEPTEMBER 20, 2021

Let’s look at the top customer success blogs. CustomerSuccessBox is an outcome-driven Customer Success software for B2B SaaS, which helps maximize retention, drive product adoption, and grow revenue for your B2B SaaS. As well as their actionable customer success platform they provide a widely respected blog.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

SaaStr

DECEMBER 25, 2023

Dear SaaStr: Should SaaS Pricing Be Adjusted for Different Geographical Markets? The post Dear SaaStr: Should SaaS Pricing Be Adjusted for Different Geographical Markets? Your public pricing? Usually the answer is — Not Today. First, it’s complex to manage. Third, it’s unlikely to move the needle. Usually — wait.

Pricing 239

Pricing Marketing SaaS Development 239

SaaStr

NOVEMBER 24, 2023

(And yes, I know we can argue Databricks is neither really Cloud nor really SaaS. I’d argue that doesn’t much matter — its comparables are the Cloud and SaaS leaders). Canva image from here ) The post Canva and Databricks: The Two Big Potential SaaS / Cloud IPOs of 2024 appeared first on SaaStr.

Cloud 275

Cloud SaaS Enterprise Branding 275

SaaStr

MAY 22, 2023

Not easy, but easier and easier: There was a bump in 2016, a Flash Crash in SaaS, when budgets were slashed, but it didn’t last long enough to really impact renewal cycles. SaaS markets had fully recovered later that year. Even the 2008-2009 downturn, while truly brutal, didn’t hit SaaS as hard as the rest of the economy.

SaaS 236

SaaS Churn Sales Software 236

SaaStr

JANUARY 4, 2024

It was mixed actually, even if startups didn’t seem to get a breather, it wasn’t so bad for most public SaaS leaders. And yet … it wasn’t all bad, for the bigger guys: The median SaaS and Cloud stock was up 41% in 2023! Most SaaS leaders flipped to cash-flow positive, for many, for the first time.

Startup 177

Startup SaaS AI Pricing 177

SaaStr

DECEMBER 13, 2023

So Jamin Ball at Altimeter Capital probably does the best job of tracking SaaS and Cloud metrics of public companies of anyone out there. And for many in SaaS, we’re merely bouncing off a bottom: We did deep dives with both Henry Shuck, CEO of ZoomInfo, and Aaron Levie, CEO of Box the past few weeks. Albeit Only a Little Bit.

SaaS 238

SaaS Cloud Scale Metrics 238

SaaStr

OCTOBER 25, 2023

Dear SaaStr: Why Do So Many SaaS CEOs Get Fired? More here: SaaS CEOs That Go The Distance, To IPO … Tend To Be Founder-CEOs (see you soon image from here ) The post Dear SaaStr: Why Do So Many SaaS CEOs Get Fired? I think this is a bit of a misnomer. And both companies did quite well. appeared first on SaaStr.

SaaS 229

SaaS Investment 229

SaaStr

NOVEMBER 17, 2020

One of the tough things in SaaS, a downside of the fact that it compounds , is that you’re always running on the Habitral. Maybe you were on TechCrunch or Mashable or PandoDaily or some blog, great. ” Because this is your first pre-success in SaaS. Even if the team isn't sure. Even if the competition is fierce.

SaaS 323

SaaS Churn Engineering Management 323

Baremetrics

DECEMBER 21, 2020

That’s especially true when you’ve already created a significant amount of content for your blog and are struggling to come up with new topics to write about. If you’re like most growing SaaS companies , you have a pretty deep catalog of blog posts, collecting traffic data just waiting to be analyzed. Table Of Contents.

Social Media 105

Social Media Content Marketing Engineering User Experience 105

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth. How to increase SaaS MRR growth using SubscriptionFlow?

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

SaaStr

FEBRUARY 18, 2024

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 11 Things That Set The Best Sales Teams Apart From The Rest 7 Things to Do When You’re Struggling Bringing Product-Led and Sales-Led Growth Together with Zapier 2024 Is The Year to Think About Buying Someone.

Scale 225

Scale Trends Enterprise Startup 225

SaaStr

FEBRUARY 17, 2024

Dear SaaStr: When Is It Too Soon to Target Enterprise Customers in SaaS? More here: Secrets to Closing Your First 6 Figure Deal (Video + Transcript) | SaaStr View original question on quora The post Dear SaaStr: When Is It Too Soon to Target Enterprise Customers in SaaS? In fact, it happens all the time. appeared first on SaaStr.

Enterprise 228

Enterprise SaaS Churn 228

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

FastSpring

DECEMBER 19, 2018

In case you’ve missed something, here’s a list of the top 10 blog posts from 2018 that you don’t want to miss as you gear up for 2019. Find the best business model for your product or service with this helpful blog post. The Power of Recurring Revenue for Software, Subscriptions, SaaS, and Digital Content. Are you B2B or B2C?

B2C 63

B2C Business Model Pricing B2B 63

Teamgate

JANUARY 11, 2023

If you are in the SaaS industry and not already tracking metrics – you should be! In this blog post we are keeping things very simple, providing readers with a glossary of definitions for the key SaaS metrics.

Metrics 97

Metrics SaaS 97

SaaStr

JUNE 29, 2023

SaaS buying has changed. As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. SaaS Market Snapshot In Q1 of 2023, Vendr gathered data on SaaS Spending and yielded some pretty interesting results.

VP of Engineering 231

VP of Engineering Trends Cybersecurity Sales Hiring 231