SaaStr

MARCH 22, 2024

The path to Cheif Revenue Officer (CRO) is different for many people. Tracy Young , CEO and co-founder at TigerEye, sits down with three CROs to talk about how they navigated the journey to revenue leader. Different Pathways to CRO For Jane Kim, former CRO of CircleCl,, she used to work in finance before transitioning to SaaS.

Scale 230

Scale Underperforming Technical Team SMB Finance 230

Blulogix

MARCH 8, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Unpacking Complexity in B2B Billing In the landscape of B2B commerce, billing complexity isn’t just a buzzword— it’s a significant barrier that companies must navigate to ensure success in the subscription economy.

B2B 52

B2B Subscription Payment Features Operational efficiency. 52

SaaStr

DECEMBER 1, 2022

Paddle offers SaaS companies a completely different approach to their payments infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. Tropic makes buying and managing SaaS ridiculously easy. appeared first on SaaStr.

Merchant Services 228

Merchant Services Payment Solutions SaaS Payments Payments 228

SaaStr

MAY 16, 2023

So a recent SaaS survey confirmed what I’ve experienced over the year: outsourced SDRs are tough to make work. They managed the resources, wrote the scripts, reviewed the lists, etc. very dependent on product complexity and buying cycle….would It really would be great. Specialize within your market Or 2.

Outsourcing Services 231

Outsourcing Services Outsourced Development Development Team Review Sales Hiring 231

SaaStr

AUGUST 17, 2021

Coupa is one of our favorite enterprise SaaS leaders at SaaStr, and one more folks should know about. It dominates the enterprise segment of a huge space — Spend Management — and completely eclipsed its predecessor, SAP/Ariba, which was an early SaaS leader. Network effects are real in Spend Management.

Payments 295

Payments SaaS Payments SMB Payment Solutions 295

SaaStr

FEBRUARY 9, 2024

Before joining Zapier, Giancarlo was at Atlassian as a technical sales lead before moving to DropBox as a Senior Director of Growth and Monetization, and was CMO at Confluent – so he has a wealth of knowledge from Zapier’s Go-To-Market history as well as these successful SaaS companies to pull from.

Scale 252

Scale Sales Hiring Sales Marketing 252

Payrix

APRIL 3, 2024

Well, you’ve come to the right place. This blog post will shed light on the risks associated with adding payments to your software, and ultimately, help you determine what payment model makes the most sense for your unique vertical and business strategy.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales.

Venture Capital 52

Venture Capital SaaS Data Scale 52

Blulogix

MARCH 7, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Metering Challenges As the subscription economy grows, B2B businesses are increasingly adopting usage-based, consumption, and SaaS metering models.

B2B 52

B2B Subscription Payment Features Systems Review 52

SaaStr

AUGUST 25, 2022

Ada is the brand interaction platform that helps you purposefully automate conversations with each customer and employee, saving costs and growing revenue without betraying the brand you promised to be. With our platforms, SaaS companies can manage any subscription model, calculate revenue, and generate custom reports that investors love.

Cybersecurity 191

Cybersecurity Scale compliance Subscription 191

SaaStr

AUGUST 2, 2023

So Sprinklr is one big Social Media and More management tool you might not have heard of — because it’s pretty darn enterprise. And yes today, it does a lot more than social media management, but that’s its original core. Sprinklr is good at it. . #3. That’s a huge gain in one year. A good sign for the future.

Social Media 168

Social Media Enterprise Scaling AI 168

Blulogix

NOVEMBER 27, 2023

Stopping Revenue Leakage in Managed Services: A Comprehensive Guide By BluLogix Team In the ever-evolving landscape of Managed Service Providers (MSPs) , the intricate nature of usage charges often poses a significant billing challenge. Incorrect charges and unallocated fees significantly impacted their revenue streams.

Revenue 59

Revenue Payment Features Management Software Review 59

SaaStr

DECEMBER 29, 2022

At Maxio , we help B2B SaaS companies unlock their next stage of growth. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue and expense recognition, and SaaS analytics. With over $1.5B

Scale 202

Scale Underperforming Technical Team B2B AI 202

Blulogix

FEBRUARY 22, 2024

This blog post delves into why these elements are indispensable for digital service providers aiming to thrive in today’s market. Data Mediation and Rating: Data mediation involves collecting, normalizing, and managing usage data from various sources, while rating applies pricing models to this usage data to generate billing records.

SaaS 52

SaaS B2B Operational efficiency. Pricing 52

SaaStr

MARCH 5, 2022

Despite their founders’ ambition and good intentions, any innovative idea that results in millions of dollars in revenue and funding is bound to come with growing pains. Migrating from the hyper-growth and chaos of the early days seeking product-market fit is critical to managing growth in customers, employees, products, and geographies.

Startup 243

Startup Leadership Innovation Scaling 243

Subscription Flow

MARCH 28, 2024

The rapidly changing digital economy has led to a growing demand from SaaS businesses based in the US for more straightforward ways to handle international transactions. How It Can Become the Backbone of Your Online Transactions Section 1: Why you may need a merchant of record for SaaS companies?

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Solutions 52

Blulogix

JANUARY 16, 2024

Revenue Optimization: For businesses, usage-based pricing means more dynamic revenue optimization. This flexibility enhances revenue predictability and profitability. As customers grow and consume more services, your revenue grows proportionally, creating a win-win situation.

Pricing 52

Pricing Scale Telecommunications Subscription 52

Blulogix

FEBRUARY 22, 2024

How to Ensure Smooth Sailing Through Rough Waters: Overcoming Challenges in Monetization Framework Implementation By BluLogix Team Navigating the Complexities of Introducing a New Monetization Strategy Implementing a monetization framework is akin to setting out on a voyage toward uncharted territories.

Systems Review 52

Systems Review compliance Technical Review B2B 52

Blulogix

JANUARY 20, 2024

This blog post aims to shed light on the significance of having flexible upgrade and downgrade options in your billing system, and how BluIQ by BluLogix excels in providing this essential feature. Revenue Optimization: By accommodating customer requests to upgrade, businesses can maximize revenue opportunities.

Scale 52

Scale Subscription Payment Features Churn 52

SaaStr

NOVEMBER 24, 2020

Thanks to our partners and sponsors we have been able to take our events digitally – bringing together SaaS industry experts from across the world. Grab your seat for their 12:30 PM PST workshop on Scaling with Speed: How to Streamline Your Revenue Operations with Conga. Freshworks.

Scale 235

Scale Scaling Outsourced Development compliance 235

SaaStr

MAY 27, 2021

It’s fascinating work for a sales mind like mine that’s focused on helping brilliant people turn ideas into revenue-driving businesses. . Although, in consultations with founders of many of these SaaS companies, I’m often caught by surprise to learn that they’ve made upward of a dozen hires, but zero are for customer-facing roles.

Sales Hiring 171

Sales Hiring Scale Venture Capital Sales 171

Blulogix

JANUARY 20, 2024

This blog post aims to shed light on the significance of having flexible upgrade and downgrade options in your billing system, and how BluIQ by BluLogix excels in providing this essential feature. Revenue Optimization: By accommodating customer requests to upgrade, businesses can maximize revenue opportunities.

Scale 52

Scale Subscription Payment Features Churn 52

SaaStr

MARCH 7, 2021

Yes, you can manage the sales team yourself. Cash was tight and I didn’t know any great VPs of Biz Dev, so between myself and my VPs of Sales, Product and Customer Success, we all jointly managed our key partners. It’s subtle, but in SaaS I’ve learned you under-invest if you have < 50% of your ARR in the bank.

Part-Time VPE 258

Part-Time VPE Sales Recruiting Sales Hiring Scale 258

SaaStr

JUNE 23, 2020

In SaaS, it is recruiting your VPs and management team : SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. SaaS products get too complex to hack a product roadmap too long. You can’t hack it forever.

Part-Time VPE 231

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting 231

Subscription Flow

DECEMBER 20, 2023

Navigating the bustling SaaS landscape without a reliable CRM system is similar to one being like a child who is attempting to learn a skill without the helpful guidance of a teacher. The majority of the time, SaaS companies are involved in business-to-business sales. What are the Benefits of SaaS CRM?

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

SaaStr

OCTOBER 13, 2023

Even Ford, which isn’t a SaaS startup, is a capital-intensive business that achieved growth and profitability in a mere five months. After it launched, a core team managed it, gathered feedback, and continued to iterate on the product. As they grew the platform, the number of active users grew, which meant revenue grew.

Outsourcing Services 231

Outsourcing Services Sales Hiring Scale SaaS 231

Totango

JANUARY 22, 2024

In fact, 63% of CAB members said their top 2024 prediction was that businesses would put more strategic and bottom-line emphasis on expansion versus acquisition to drive revenue growth. Most expect to see CS emerging as a growth engine. Additionally, our CAB members are buzzing about AI.

Customer Success 94

Customer Success Generative AI AI Scale 94

SaaStr

JANUARY 27, 2021

But I thought I’d take a stab at the Top 10 Pieces of Classic SaaS Advice … that, in my experience at least, are usually Just Plain Wrong. An owner will add more net new revenue than her salary. SaaS compounds. A mediocre but consistent sales team paired with better leads = same or better revenue per lead.

Part-Time VPE 289

Part-Time VPE Sales Hiring Scale Sales Recruiting 289

SaaStr

NOVEMBER 25, 2020

Both are two of the most impressive and inspiring public SaaS CEOs — but their products and companies couldn’t be more different. One was to get a sense of what the bar was to pull off a successful SaaS IPO these days (answer = oh man, very high). But I wanted to pair them for several reasons. We knew we had to.

Underperforming Technical Team 350

Underperforming Technical Team Cloud Revenue Acquisition 350

Blulogix

FEBRUARY 24, 2024

Revolutionizing Revenue: What is the Role of AI and Machine Learning in Agile Monetization? This blog post delves into how AI and ML are shaping the future of agile monetization, enhancing the way businesses approach billing, customer engagement, and revenue optimization.

Artificial Intelligence 52

Artificial Intelligence Machine Learning AI Search AI 52

SaaStr

JANUARY 3, 2023

Kate Ahlering, CRO at Calendly, shares how revenue operations are every CRO’s secret weapon to revolutionizing enterprise sales growth. . Embracing revenue operations as buying cycles change. B2B buyer cycles continue to evolve, and more and more SaaS companies will embrace RevOps to drive profitability.

Enterprise 218

Enterprise Sales Sales Funnel Compensation 218

SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. From $1m to $10m ARR or so, as you build your first management team: You shouldn’t be the VP of Sales Anymore As You Scale. But these days … the best SaaS companies are growing faster than ever. Add a layer. More here.

Part-Time VPE 272

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 272

SaaStr

MARCH 25, 2023

Or when a VP of Sales used to selling to a sales or marketing persona sells a complex vertical product requiring a lot of domain knowlege. Put differently, a VP of Sales at an earlier or even mid-stage SaaS startup also has to be able to sell the product themselves. They often melt. I say, you just gotta know the product.

Scale 219

Scale Sales Hiring Sales Recruiting Sales 219

SaaStr

FEBRUARY 15, 2021

What differentiates a good SaaS company from a great one? Naomi Rozenfeld, VP of Revenue @ Wix Answers , shares her tips for crafting a successful self-service strategy. ? ? ? ? ? ?. Three Common Self-Service Challenges For SaaS Companies. # Many users seek the speed and simplicity of self-service support. .

Strategy 221

Strategy Operational efficiency. Government AI 221

Sales Hacker

MARCH 1, 2024

Hello and welcome to The GTM Newsletter – read by over 50,000 revenue professionals weekly to scale their companies and careers. Why are SaaS companies embracing it? Why SaaS Companies Are Embracing Owned Media and How to Make It Work for You Let’s break it down What is owned media? The B2B playbook is changing.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Increase revenue growth. Funnel analysis allows you to: Measure company performance.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Totango

FEBRUARY 11, 2022

Delivering a satisfying B2B customer experience is key to staying competitive in today’s SaaS market. Relationships with B2B customers tend to be more challenging to manage successfully due to complex requirements, a greater number of stakeholders, and organizational interdependencies.

B2B 107

B2B B2C Technical Review Systems Review 107