SaaStr

FEBRUARY 14, 2023

The current public market environment might look like a great SaaS crash for many people. As things appear to slow, how do we get back to the fundamentals, find the things that are great about SaaS that are measurable, and help people see the value in your business? It captures the predictability of SaaS revenue and built-in growth.

Metrics 201

Metrics SaaS Marketing SMB 201

SaaStr

AUGUST 7, 2023

Learn about the most important SaaS metrics for founders in 2023 with the CEOs of the most metric-oriented company, monday.com, and the founder of SaaStr. For a quick recap on SaaS metrics: What is ARR in SaaS? How Is CAC Calculated In SaaS? Read More: What’s The Right CAC These Days?

Metrics 184

Metrics SaaS Sales Hiring Finance 184

Baremetrics

SEPTEMBER 26, 2021

There might not be an industry more addicted to its metrics than SaaS, and there is good reason for it. Coming from data and engineering backgrounds, most SaaS founders know that good decisions require good data, and great decisions require as much good data as you can find. What are metrics? What are metrics?

Metrics 95

Metrics SaaS Payments SaaS Customer Lifetime Value 95

User Pilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. However, it isn’t easy to choose the right product metrics from the many SaaS metrics available.

Metrics 80

Metrics Customer Lifetime Value SaaS Acquisition 80

TechEmpower SaaS

JULY 31, 2023

Next, define what you need from a metrics and reporting standpoint. Startup Metrics with Dave McClure Dave McClure has a great presentation on Startup Metrics where he points to some additional metrics that are useful to consider: A : Acquisition - Where / what channels do users come from?

Metrics 390

Metrics Startup Scale New CTO 390

User Pilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. What are product health metrics? Let’s start!

Metrics 84

Metrics Customer Lifetime Value SaaS Scale 84

Kellblog

AUGUST 24, 2021

I recently gave a presentation at SaaSBoomi , an India-based SaaS founder community, which was structured as an interview by Freshworks social media evangelist Jayadevan P K (aka, JPK). Talk to us about the culture of metrics. What are some of the best practices, and what are some things you should avoid while tracking metrics?

Interviewing 128

Interviewing Metrics Social Media SaaS 128

Baremetrics

OCTOBER 21, 2021

Challenge: UXPin needed a tool to consolidate their subscription data and track metrics. Right away, its toolkit replaced their in-house solution and made it easy to track metrics and segment customers. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

Payment Services 98

Payment Services SaaS Payments Payments Payment Solutions 98

OPEXEngine

MAY 18, 2021

In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them. We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS Metric #2 – Growth Rate.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

User Pilot

JULY 13, 2022

Do you follow any product manager blogs? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Product manager blogs offer practical advice and help you expand your product management knowledge. Our favorite product management blogs.

Technical Review 97

Technical Review Management Leadership Systems Review 97

SaaStr

DECEMBER 24, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 10+ Signs of a Mediocre Hire The Where, When, and How of AI with Theory Ventures, Open AI and More 15 Signs You Have a SaaS Metrics Problem (and How to Fix it) 4 Recent, Very Bad, Truly Terrible Customer Success Experiences.

Sales Hiring 202

Sales Hiring Scale AI Metrics 202

User Pilot

MAY 17, 2021

With so many product growth insights available to every product marketer, it’s sometimes hard to understand which metrics are relevant and which you should be tracking to measure the success of your product marketing. What is a Product Marketing KPI metric? Customer Journey KPIs to track: conversion rates and velocity metrics.

Product Marketing 97

Product Marketing Metrics Customer Lifetime Value Marketing 97

Cobloom

MARCH 9, 2020

He shares his knowledge of SaaS metrics and economics on his blog, TheSaaSCFO.com , where all of his SaaS models are available for free download.

Metrics 91

Metrics SaaS Finance Subscription 91

SaaStr

AUGUST 13, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 5 Top Tips to Drive Down Churn in The Early Days 5 Interesting Learnings from Atlassian at $3.2 SaaStr 680: The Most Important SaaS Metrics of 2023 with monday.com Co-Founders and SaaStr Founder Jason Lemkin  2.

Scale 235

Scale Churn Scaling Metrics 235

ChurnZero

MARCH 31, 2022

Did you catch our Customer Success and SaaS metrics crash-course webinar with leading SaaS expert Dave Kellogg, of Dave Kellogg Consulting ? We’d like to extend a huge thanks to Dave for his expert insights below, which will help you choose and use Customer Success and SaaS metrics in a more nuanced and purposeful way.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

SaaStr

DECEMBER 31, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The New Normal: 700 Employees at $200,000,000 in ARR ServiceTitan: The First Great SaaS IPO of 2024 (Potentially) at $500,000,000+ ARR Why The Greatest Sales Teams Just Kill It On Dec 31. When Everyone Else Has Gone Home.

Scale 206

Scale Sales Hiring AI Customer Success 206

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. In this article, we will walk you through ten important user engagement metrics to measure. What are customer engagement metrics? What customer engagement metrics are important to track? Let's get started!

Engagement 98

Engagement Metrics Scale SaaS 98

ProfitWell

MARCH 27, 2020

There is no shortage of companies offering business intelligence for SaaS companies. There is also no doubt that your SaaS business will not survive without quality analytics from trusted data sources aiding you in your key decision-making processes. The importance of accurate SaaS reporting. Which users are converting?

Metrics 80

Metrics Software SaaS Churn 80

Chart Mogul

MARCH 31, 2022

Every SaaS business wants to succeed. The SaaS industry is currently worth over $145 billion. The best way to keep track of your growth is to monitor your SaaS metrics. Why Metrics Matter? You don’t know how your … Every SaaS business wants to succeed. Why Metrics Matter? Gross Margin.

Metrics 52

Metrics Scale Startup SaaS 52

Chaotic Flow

APRIL 8, 2014

We are witnessing a dramatic change in the way SaaS businesses are managed. While SaaS financial metrics , such as recurring revenue, acquisition cost, service cost, churn, growth and lifetime value have dramatically increased our understanding of the economics of SaaS businesses, they have proven inadequate for managing them.

Metrics 127

Metrics SaaS Business Customer Success 127

Valuize Consulting

DECEMBER 21, 2022

2022’s impact on the SaaS industry was significant, deeply impactful, and turbulent. We’ve compiled our top 5 most-read customer success blog posts of the year that reflect the key priorities for the industry in 2022 and give us a glimpse into the trends that will be shaping the domain in 2023. Read Article. Read Article.

Customer Success 52

Customer Success Churn Subscription Payment Features 52

OPEXEngine

MAY 22, 2020

Here’s a shout out to Dave Kellogg’s Key SaaS Metrics podcast, recently released on Aznaur Midov’s SaaShimi series. Dave does a terrific job explaining the current state of the art on important SaaS metrics. The podcast is an excellent SaaS Metrics 101 listen even for experienced SaaS finance experts.

Metrics 52

Metrics SaaS Deferred Revenue Benchmarks 52

ChurnZero

DECEMBER 9, 2020

If you’re eager to learn more about the Customer Success space too, we’ve compiled a list of industry blogs you should follow and bookmark that can help provide you with all the insights, strategies and guidance you need. Must-Read Customer Success Blogs. The Success League Blog. Tri Tuns Blog. SuccessCOACHING Blog.

Customer Success 98

Customer Success Consulting Churn Trends 98

OPEXEngine

FEBRUARY 24, 2021

If your monthly recurring revenue (MRR) numbers don’t add up to your annual recurring revenue (ARR) when you extend them out for a year, you’re misreporting the financial health of your recurring-revenue startup, says Jason Lemkin, head of SaaS resource organization SaaStr. Any other calculation is a distortion, he says.

SaaS Payments 52

SaaS Payments Metrics Payment Features SaaS 52

OPEXEngine

MARCH 13, 2020

Last week, Mike Volpe, CEO of Lola.com , and I had a terrific, hour-long discussion on the value of a metrics-driven culture at every stage of growth, from early stage to large enterprise. through today’s SaaS 4.0. through today’s SaaS 4.0. Watch the webinar live here.

Metrics 75

Metrics Cybersecurity SaaS Customer Lifetime Value 75

Nimble - Sales

MARCH 20, 2020

As with other industries, the task is equally, or say, even more difficult, for SaaS businesses. The post 6 Important Metrics for SaaS Business appeared first on Nimble Blog. That is caused by the operational model of this industry. Most businesses make money when […].

Metrics 87

Metrics Business SaaS Marketing 87

CustomerSuccessBox

SEPTEMBER 20, 2021

Let’s look at the top customer success blogs. CustomerSuccessBox is an outcome-driven Customer Success software for B2B SaaS, which helps maximize retention, drive product adoption, and grow revenue for your B2B SaaS. As well as their actionable customer success platform they provide a widely respected blog.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

SaaStr

AUGUST 27, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Irreplaceable But Toxic Employee SaaStr Annual 2023 Will Return Sept 6-8, 2023, SF Bay Area The Official Guide to SaaStr Annual 2023 Parties and Side Events! The Top 10 Worst Pieces of SaaS Advice with SaaStr Founder Jason Lemkin 2.

Startup 206

Startup Scaling Metrics SaaS 206

SaaStr

SEPTEMBER 3, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Next Great SaaS IPO is Officially Coming: Klaviyo The Official Guide to SaaStr Annual 2023 Parties and Side Events!! At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO. From 2 Weeks of Runway to a $1.5B

AI 205

AI Startup Scaling SaaS 205

CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

Customer Success 52

Customer Success Scale Technical Review AI Search 52

OPEXEngine

JUNE 11, 2020

Every few months I take a look at the top read blog posts on OPEXEngine, to make sure I have a solid understanding of the topics that you are looking for more insight on. As a result, I decided to share with you a few of our Not-to-be-Missed blogs. Best SaaS Blog Posts You Shouldn’t Miss.

SMB 59

SMB SaaS Benchmarks Subscription 59

Valuize Consulting

DECEMBER 23, 2021

While these trends began to take shape in 2020, they were forced into hyperdrive this year and created a new normal for the SaaS world. . We’ve compiled our top 5 most-read CS & SaaS blog posts of the year that reflect the key priorities for the industry in 2021 and give us a glimpse into the trends that will be shaping CS in 2022.

Customer Success 52

Customer Success Scale Leadership Retention 52

SaaStr

DECEMBER 17, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Knowing — and Sharing — Your Zero Cash Date (Updated) Salesforce: Your Job’s at Risk If You Sell Less Than $400k a Year The Top 3 Things CROs Are Quietly Talking About These Days 2023 Was The Year of Hiding Inside the Base.

Sales Hiring 164

Sales Hiring Scale AI Startup 164

SaaStr

APRIL 20, 2024

Word-of-mouth marketing is the most effective channel for acquiring customers, followed by Google and the company blog. Expectations and Performance Metrics For every functional area, employees should show improvement within one sales cycle or they likely never will.

Sales Hiring 247

Sales Hiring Startup Marketing Technical Review 247

SaaStr

AUGUST 20, 2023

SaaStr 680: The Most Important SaaS Metrics of 2023 with monday.com Co-Founders and SaaStr Founder Jason Lemkin    3. The Most Important SaaS Metrics of 2023 with monday.com Co-Founders and SaaStr Founder Jason Lemkin 2. SaaStr 677: MongoDB at $1.5

Churn 168

Churn Scaling Metrics Startup 168

SaaStr

AUGUST 28, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 10 Things That Always Work in SaaS Marketing. SaaStr 582: SaaS Secret Sauce: How the CEO — CRO Dynamic Drives Growth with Marketo Former EVP Sales Bill Binch. The Ultimate Guide for Hiring a Great VP of Sales.

Sales Hiring 272

Sales Hiring Scale Scaling Revenue 272

Chaotic Flow

JANUARY 15, 2013

Since publishing the original SaaS metics blog series and subsequent SaaS Metrics Guide to SaaS Financial Performance , I’ve received numerous inquiries on various details and hidden gotchas in SaaS metrics implementation. SaaS Metrics FAQ #4 | What is MRR Churn? t x MRR total.

Churn 142

Churn Metrics SaaS B2C 142