User Pilot

JUNE 30, 2021

What is the average SaaS conversion rate from a free trial? Is my trial-to-paid-conversion rate good? The average conversion rate from your SaaS free trial has a big impact on your product’s growth and blindly f ollowing benchmarks is not the best way to focus your efforts.

Benchmarks 98

Benchmarks SaaS B2C Software Review 98

User Pilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? Conversion rate measures the percentage of users performing the desired action. Conversion rate The conversion rate refers to the percentage of users who take a desired action on your product.

Metrics 89

Metrics Customer Lifetime Value SaaS Scale 89

Baremetrics

AUGUST 17, 2020

What’s your free trial conversion rate? The answers to questions like these will help determine how you market, build and grow your SaaS business. And if you can’t answer these questions, then chances are you don’t have the right SaaS analytics tools. What are SaaS analytics tools? What’s my churn rate?

Payment Methods 124

Payment Methods Business SaaS Payment Solutions 124

Baremetrics

AUGUST 1, 2021

Acquiring customers for SaaS is a completely different ball game altogether than, say, for the traditional business models (think: eCommerce, for instance). In the SaaS industry, acquiring new leads through short-term marketing promotions will not cut it--which works as a killer strategy for the eCommerce business model.

Acquisition 98

Acquisition Strategy SaaS Underperforming Technical Team 98

User Pilot

MAY 17, 2021

Customer Journey KPIs to track: conversion rates and velocity metrics. Acquisition stage KPIs to track: CAC, Free Trial signups , or Demos booked. all the tactics in a go-to-market strategy used to bring the product in front of the target audience with the end goal of driving conversions.

Product Marketing 98

Product Marketing Metrics Customer Lifetime Value Marketing 98

OPEXEngine

AUGUST 31, 2021

High customer acquisition costs, like some low conversion rates, shouldn’t automatically be considered a bad signal. You always have to look at the entire picture,” Janz said in an analysis he calls the “Goldilocks Zone” of SaaS metrics. “In But he does suggest a reasonable benchmark of 4x. Conversion rates.

Metrics 52

Metrics SaaS Acquisition Business Model 52

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. Next, we’ll share six keys to effective SaaS customer engagement.

Engagement 96

Engagement Strategy SaaS Scale 96

User Pilot

MARCH 30, 2022

Your customers must stay engaged with your product so you can earn revenue from your SaaS company. Product adoption takes place when a user moves from being a trial user to actively using your product as he finds value in it. What is product adoption in SaaS? What is user engagement in SaaS? Time to value.

Engagement 97

Engagement Metrics Scale Software Review 97

Totango

FEBRUARY 10, 2021

To put your goals of promoting customer success into action, you can define benchmarks that measure success in quantifiable terms. Lead conversion: the decision-making process which converts a prospect into a buyer (such as signing up for a free trial of a SaaS product).

Scale 84

Scale Customer Success Retention Strategy 84

Chargify

OCTOBER 21, 2020

Data such as responsiveness to pricing, churn, conversion rates, and recurring revenue should be at your fingertips. Finally, the metrics selected need to be benchmarked against industry best practices, your peers, and, when available, past organizational performance. Trial Conversion Rate. Identifying Metrics.

Subscription 63

Subscription Payment Features Payment Services SaaS Payments 63

OpenView Labs

OCTOBER 6, 2020

Under normal circumstances, if you invested tons of time and money into building a product that also costs money to maintain, you probably wouldn’t give it away for free, right? But if giving it away for free or allowing people free access to it would help grow your business in the long run, then it makes sense to do that, right?

Strategy 70

Strategy SaaS Sales Hiring Acquisition 70

User Pilot

APRIL 7, 2021

You can find your user engagement metrics by figuring out the positive and negative behavior in your product, benchmarking this behavior with your power users and power features, then measuring it through cohorts and your product analytics tool. Focusing too much on their initial conversion rate and not enough on retention.

Engagement 75

Engagement Metrics Scale Benchmarks 75

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. Now that you know how important customer engagement is to a SaaS product’s success, how do you measure it? Most SaaS companies use the p irate metrics framework for this. Conversion rate. How do you measure customer engagement?

Engagement 98

Engagement Metrics Scale SaaS 98

Baremetrics

MARCH 7, 2021

Take a look at our Blog for more tips and get your Baremetrics free trial today. The ability to analyze KPIs from various marketing campaigns easily and accurately is an essential way to ensure that marketers can convey to customers the importance of their initiatives at all times and have performance benchmarks.

Marketing 45

Marketing Payment Solutions Scale Business 45

User Pilot

JUNE 11, 2021

SaaS businesses thrive on data. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. We’ll also tell you which data points and metrics you should pay particular attention to and how to track them using the SaaS analytics software listed here!

Software Review 52

Software Review Software Social Media SaaS 52

The Angel VC

NOVEMBER 29, 2013

“What gets measured gets done” – it seems like the source of this quote, often attributed to management expert Peter Drucker, isn’t certain, but its meaning is clear and very relevant for every SaaS founder. your trial-to-paid conversion rate becomes one of the most vital metrics. Lemkin and Tomasz Tunguz. Check it out! ].

Scale 190

Scale Startup SaaS Customer Lifetime Value 190

Baremetrics

SEPTEMBER 3, 2021

Growing traffic into conversions is the ultimate goal for all of us, but is your site stagnating despite all your best efforts? If you’re looking for strategies to push your conversions to new heights – it takes more than simply pushing products out on Google, you need to tap into building a growth focused sales funnel.

Strategy 113

Strategy Technical Review Software Review Mobile 113

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the curated posts below. The library encompasses hours and hours of reading, listening, and viewing material.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. SMM SaaS Company Overview & Market Dynamics. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The benchmark customer churn for SaaS for SMBs is 5%. Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!).

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

ChurnZero

SEPTEMBER 4, 2020

So, if you’re ready to break free from the stress and chains of your own manual micromanagement, we put together a list of common outreach scenarios w here Customer Success automatio n keeps you on task, on time, and on point. . . As their trial ends, remind them to purchase to avoid service interruptions.

Customer Success 87

Customer Success Engagement Technical Review Onboarding 87

User Pilot

JANUARY 8, 2021

Some industries like SaaS will have an average NPS of 30. You have to compare your NPS to your industry benchmark as well as your competitors and see where you rank. Let’s take a look at the average NPS score across several common industries from the Retently 2020 NPS Benchmark report. Source: Retently.com.

Underperforming Technical Team 78

Underperforming Technical Team Benchmarks Onboarding SaaS 78

How SaaS Works

OCTOBER 7, 2019

The How SaaS Works series simplifies the complex world of software-as-a-service (SaaS) into the practical fundamentals for anyone involved in SaaS. Introduction to Lead Generation SaaS Engine Components The lead generation component of the SaaS engine is analogous to gasoline in an internal combustion engine.

SaaS 40

SaaS Social Media Sales Funnel Content Marketing 40

SaaStr

MARCH 1, 2019

In Today’s Episode We Discuss: * How Tom made his way from creating software with his father in Brazil to being GP and forefront figure in the SaaS investment community as a GP at Redpoint today? Assisted vs unassisted: What does Tom believe are the leading benchmarks for both? How does this differ when comparing enterprise to SMB?

Scale 114

Scale SMB Sales Recruiting Sales Hiring 114

User Pilot

AUGUST 16, 2021

Wondering how you can optimize user activation for your SaaS to increase your trial to paid conversion rates? User activation is one of the most important SaaS metrics for determining long-term revenue and success. Activation rates determine how many users from the ones who started a trial also activate.

Social Media 98

Social Media Benchmarks SaaS Software Review 98

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. They’re weighing various options available in the market, including your SaaS product.

Acquisition 102

Acquisition Strategy Social Media Customer Lifetime Value 102

User Pilot

MARCH 14, 2024

Looking for an effective cohort analysis tool and wondering if Heap is the best option for your SaaS company? Get a Demo 14 Day Trial No Credit Card Required What is Heap? Enhanced conversion rates and user satisfaction. Heap shows you conversion rates at each stage of the sales funnel. Try Userpilot!

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? Get a Demo 14 Day Trial No Credit Card Required What is Heap? These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. Try Userpilot!

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Looking for an effective SaaS analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS analytics needs. Looking for a Better Alternative for SaaS Analytics? Try Userpilot!

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Looking for an effective funnel analysis tool and wondering if Heap is the best option for your SaaS company? Get a Demo 14 Day Trial No Credit Card Required What is Heap? Such insights enable tailored strategies, potentially boosting conversion rates. This helps in improving the user experience and conversion paths.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Looking for an effective churn analytics tool and wondering if Heap is the best option for your SaaS company? Get a Demo 14 Day Trial No Credit Card Required What is Heap? Or you can compare actions like starting a free trial and purchasing a paid plan. Looking for a Better Alternative for Churn Analytics? Try Userpilot!

Technical Review 52

Technical Review Software Review Churn Systems Review 52

Baremetrics

MARCH 23, 2020

I spent over a week speaking with different SaaS founders and marketers about how they successfully reduced churn for their business. churn by doing something every SaaS business should be doing, but most don’t. And as promised, I was able to convince other SaaS companies to share their “secrets” for how they’ve reduced churn too.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

Baremetrics

SEPTEMBER 19, 2021

Understanding how your customers make a purchase and coordinating your marketing, pricing, and sales efforts accordingly can be the key to accelerating your conversion rate (and driving costs down). Benchmarking Conclusion. By employing your company blog, social media, or other forms of promotion and advertising to drive awareness.

Benchmarks 92

Benchmarks Acquisition Customer Lifetime Value Churn 92

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for churn analytics depending on the different criteria that different SaaS companies may have. Let’s compare them!

Churn 52

Churn Software Review Technical Review Scale 52

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

User Pilot

MARCH 14, 2024

Looking for an effective user analytics tool and wondering if Heap is the best option for your SaaS company? Get a Demo 14 Day Trial No Credit Card Required What is Heap? These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. Try Userpilot!

Technical Review 52

Technical Review Software Review Systems Review Pricing 52