Subscription Flow

JANUARY 30, 2024

To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy. But becoming an expert in SaaS subscription renewal oversight can be difficult. Moving into 2024, the landscape has shifted considerably.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

Chart Mogul

FEBRUARY 4, 2020

Webinars are a powerful tool that can be used at every stage from turning unsuspecting leads into loyal customers. We asked Demio, one of the leading brands when it comes to webinars, to give us ideas on how to use webinar marketing for success. How do you use webinars for potential customers in the awareness phase?

Marketing 69

Marketing Social Media B2B Onboarding 69

How To Buy Saas

AUGUST 23, 2021

Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Best Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Technical Review Payment Methods Software Review 52

SaaStr

MARCH 30, 2024

We use Livestorm for webinars (which we’ve recently started streaming to social simultaneously), and Slingshot to warehouse and send out swag. We’re on Salesforce , use Crossbeam for account matching with partners (big fan), and have connected SFDC to 6Sense for Account- and Intent Based Marketing. for our podcast.

Marketing 227

Marketing ChatGPT Mobile Onboarding 227

Blulogix

OCTOBER 11, 2023

5 Ways Managed Services Providers (MSPs) Add Top-Line Revenue By BluLogix Team Don’t forget to sign up now to learn more about how to implement usage based pricing models in our upcoming webinar with MGI Research. In this blog post, we’ll explore five effective strategies that MSPs can employ to add top-line revenue.

Revenue 52

Revenue Management Cybersecurity Healthcare 52

Chart Mogul

FEBRUARY 4, 2020

Webinars are a powerful tool that can be used at every stage from turning unsuspecting leads into loyal customers. We asked Demio, one of the leading brands when it comes to webinars, to give us ideas on how to use webinar marketing for success. How do you use webinars for potential customers in the awareness phase?

Marketing 52

Marketing Social Media B2B Onboarding 52

How To Buy Saas

AUGUST 23, 2021

Free Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Payment Methods Technical Review Software Review 52

Blulogix

OCTOBER 11, 2023

Maximizing Profitability: The Impact of a Best-in-Class Mediation Engine for Managed Services Providers By BluLogix Team Don’t forget to sign up now to learn more about how to implement usage based pricing models in our upcoming webinar with MGI Research. One crucial tool in achieving these goals is a best-in-class mediation engine.

Engineering 52

Engineering Management Technical Review Software Review 52

User Pilot

MAY 2, 2024

Educational webinars showcase new ways to leverage the product, fostering an engaged user community and generating new leads. SaaS companies rely on recurring subscription revenue from customers rather than one-time sales. Webinars can attract prospective customers. A modal announcing a Userpilot webinar.

Retention 91

Retention Metrics Strategy Scale 91

Totango

JUNE 3, 2022

An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. Email: Hi, [Customer Name], I wanted to let you know about a free webinar coming up that will show you how to get the most out of [product]. The webinar is available at [date, time]. Here’s a sample template.

Customer Success 110

Customer Success Payments SaaS Payments Payment Methods 110

ProfitWell

JUNE 3, 2020

It’s especially important for subscription-based businesses. Every new lead carries the potential for recurring revenue. In this article, you’ll learn about the four most effective types of content for a subscription-based business. Why is content important for subscription-based businesses? With content.

Subscription 64

Subscription Payment Features Social Media Business 64

SaaStr

FEBRUARY 9, 2021

Sometimes, well, Zoom has a simpler webinar product too if all you need is broadcast capabilities. After Covid hit, we needed to do a lot more webinars and digital events! Haven’t they been around forever? They were founded in 1998 (!). Are they as good as Zoom? Sometimes yes, if you need lead-capture, etc. marketers).

Scale 256

Scale Enterprise Scaling Cloud 256

SaaStr

FEBRUARY 28, 2019

It was a great logo in Year 1, and our champion and buyer did 3 webinars for us, an external case study — and an internal case study at Qualcomm. So we sent them an invoice for $60k, and our champion went … ballistic. We’d closed Qualcomm in Year 1 for the grand total of $10,000. He called me almost immediately.

Pricing 239

Pricing Payment Features B2C Churn 239

ChurnZero

AUGUST 2, 2019

Whether you’re shopping at C ostco or signing up for the latest streaming music subscription , everybody loves a free sample. I n fact, according to the Subscription Commerce Conversion Index, 65% of the best preforming subscription software products offer their own ‘freebie’ in the form of a free trial.

Subscription 58

Subscription Payment Features Customer Success Sales Funnel 58

Totango

AUGUST 16, 2022

Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business. Customer retention software is an app that promotes SaaS subscription renewals and reduces churn rates. First, we’ll define what customer retention automation is.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

Neil Patel

NOVEMBER 19, 2021

In a blog post about one-on-one conversations, there’s a thought-provoking CTA that encourages readers to take the desired action i.e., click through to download a guide: Now we’re a little clearer on what makes a good CTA, ask yourself this question: When was the last time you tested the effectiveness of your CTAs? Host a Training Webinar.

Social Media 141

Social Media B2C Software Review Merchant Services 141

ProfitWell

MARCH 24, 2020

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? So why the subscription business model?

Subscription 72

Subscription Payment Features Payment Methods Payments 72

OPEXEngine

DECEMBER 31, 2020

Each year, we do our best to provide you with valuable SaaS insights and share best practices through case studies, reports, webinars, and blog posts. In our last post of 2020, we wanted to share the most popular of these blogs and webinars with you. Top-Read Blogs of 2020. Top SaaS Conversations-Webinars.

Software Review 52

Software Review Cybersecurity SaaS Benchmarks 52

User Pilot

JUNE 22, 2023

TL;DR Customer churn refers to customers discontinuing their usage or subscription to your product. Trigger new feature announcements and send webinar invitations to educate relevant user segments. Sending webinar invitations to educate customers on new or advanced features can help you overcome this challenge.

Churn 91

Churn Retention Onboarding Engagement 91

User Pilot

DECEMBER 19, 2023

For example, add FAQs, video tutorials , interactive guides , and blogs and articles. Use webinars to educate customers on your product and industry A common SaaS account management best practice is to focus on delivering customers with continuous education and value. Webinars are a great way to do just that.

SaaS Payments 89

SaaS Payments Management Customer Lifetime Value SaaS 89

User Pilot

JUNE 9, 2023

Webinars help boost feature adoption and re-engage customers by highlighting important features and finding improvement areas. You can send onboarding messages at each stage of the customer journey using welcome surveys , interactive walkthroughs , tooltips , checklists , modals, webinars, and customer surveys.

Onboarding 77

Onboarding SaaS User Experience Engagement 77

Natalia Luneva

JUNE 2, 2021

From live Q&As to webinars and multi-day virtual summits, you can get as creative with your video format as you want. . The co-hosts of Coffee and Content run their webinars in this format. #3 We advertise the event through email and digital ads and strive to keep the webinar as educational as possible.

Scale 105

Scale SaaS compliance Education 105

User Pilot

JANUARY 23, 2023

Offer custom educational resources based on user behavior – for example, if a user hasn’t tried an important feature, encourage them to watch a webinar explaining its value. Landing new customers isn’t enough for a subscription-based business – it’s also important to retain them.

Market Segmentation 97

Market Segmentation Retention Marketing Software Review 97

User Pilot

JANUARY 9, 2023

Assuming both new and existing customers spend the same on your subscription service, you get a higher return on investment with retention than acquisition. You can provide this guidance via customized educational resources like personalized videos and webinars. Userpilot webinar slideout. Save resources on customer acquisition.

Customer Lifetime Value 94

Customer Lifetime Value Retention Marketing Scale 94

FastSpring

JUNE 11, 2019

To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019. Webinar: 7 Ways to Use Video to Increase Conversion Rates – FastSpring. Blog: 8 Ways to Attract More Loyal Customers – FastSpring.

Payment Methods 66

Payment Methods Scale Payments Payment Services 66

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Reminding customers to renew subscriptions. Blog content. Subscription renewals. Delivering customer support. Video chat.

B2B 116

B2B Payment Methods Payments SaaS Payments 116

Sales Hacker

MARCH 1, 2024

Owned media refers to content distributed through a brand’s channels , including self-hosted video, company blogs, and email campaigns. These spokespeople can directly connect to an audience through content like webinars and video podcasts, lending authority and expertise to your messaging and forging strong relationships.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

User Pilot

MARCH 6, 2024

This could be from blog articles, social media posts, paid ads, or a recommendation from a colleague. This could be by subscribing to the company’s newsletter (like our Product Rantz ), following the brand on social media, or attending its webinars. Userpilot webinars. Product funnel. PPC and social media ads.

Social Media 91

Social Media Sales Funnel Acquisition Retention 91

SaaStr

APRIL 28, 2019

” The Slack Fund is tiny. “As of January 31, 2019, Slack Fund has invested $10.1 million in 46 companies, with $5.2 million funded by Slack and the balance funded by the venture capital funds who partner with Slack Fund.” ” The Slack Fund is tiny. “As of January 31, 2019, Slack Fund has invested $10.1

Scale 279

Scale Venture Capital SMB Enterprise 279

ProfitWell

MARCH 24, 2020

2020 is the year of Corona Virus thus far but it’s also the year in which the subscription business model is excelling. Subscription companies have become incredibly popular in the past two decades. Almost everything is sold as a subscription, from socks to razor blades, and of course software. What is a subscription company?

Subscription 40

Subscription Payment Features Payment Methods Payments 40

Unbounce

AUGUST 13, 2019

A must-read ebook or can’t-miss webinar (gated on a high-converting, on-brand landing page) is one of your best opportunities to gather more information about your visitors and start moving them down the funnel. Generate 100,000+ leads with the intent to nurture new subscriptions for the platform. Just ask Taylor.

SaaS 111

SaaS Acquisition Content Marketing Benchmarks 111

User Pilot

OCTOBER 10, 2022

To improve adoption, use walkthroughs to improve feature discovery , send in-app feature announcements , arrange webinars to guide customers, use secondary onboarding to unlock advanced features, and collect user feedback and act on it. Organize webinars to explain the new features to existing users. Secondary onboarding webinar.

Metrics 86

Metrics Strategy Underperforming Technical Team Onboarding 86

User Pilot

JULY 31, 2023

The big deal is turning them into paying customers who keep renewing their subscriptions long-term. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. Send webinar invitations to educate customers on advanced use cases. But look no further!

Retention 96

Retention Strategy Marketing SaaS 96

CustomerSuccessBox

AUGUST 1, 2019

Invoice Due: You should also keep a track if the invoice is overdue. You can also watch our webinar on how to configure the perfect customer health score for your B2B SaaS. Happiness Quotient: Is the customer happy with the response that they have received? External factors.

Software Review 74

Software Review Payment Features B2B Churn 74

Unbounce

NOVEMBER 21, 2021

But you’ve gotta think about nurturing those leads early on: Guiding them to the conversion you want—like a purchase or subscription. New formats: Could you offer information in a brand-new format, such as a podcast, video, or webinar? You might think lead generation stops at email signup. Image courtesy of BrightWave.

Marketing 127

Marketing Mobile Branding Subscription 127

Totango

JULY 8, 2021

Service Utilization: Is the customer fully utilizing their subscription? Support and operations: Does the customer have outstanding support, SLA or invoicing issues? Invite all users to training webinars. Business Outcomes: Is the customer getting the end result they purchased the product for?

Systems Review 65

Systems Review Underperforming Technical Team Payment Features Churn 65

SaaStr

MARCH 15, 2021

. “A Step by Step Guide to Build a Marketing Strategy to Take You to the First $100M with Snowflake” This session was great, with Snowflake’s CEO telling you what really worked for them, from content marketing that worked, to customer webinars, and much more. It’s very good. #7.

Cloud 143

Cloud CTO Scale Venture Capital 143