SaaStr

JUNE 24, 2022

Your best sales reps can close so much more than your average rep. Move the bottom 10% out and give the best leads to your top performer, and watch sales go up 20%. The best VPs of Sales design comp plans so the team never wants to leave. You should be striving for zero voluntary attrition on your sales team.

Sales Recruiting 217

Sales Recruiting Sales Hiring Scale Customer Success 217

SaaStr

JULY 10, 2022

A great VP of Customer Success in just a quarter or so decreases churn and increases account revenue growth. It’s hard enough just to maintain KPIs and metrics as you scale. Sales growth slowly declines as she struggles to bring in enough reps. And don’t make excuses for a deterioration in metrics after you make the hire.

Sales Recruiting 189

Sales Recruiting Sales Hiring Scale Churn 189

SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Sign up for free.

Sales Hiring 164

Sales Hiring SMB Sales Recruiting Payment Methods 164

Sales Hacker

MAY 6, 2021

What’s the difference between a VP of Sales and a Chief Revenue Officer (CRO)? The VP of Sales. Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. Singular focus on sales. As the title would hint at, the VP of Sales should focus on sales.

VP of Engineering 95

VP of Engineering Sales Hiring Sales Recruiting Sales 95

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. Recruiting is easier, but the things that don’t change are customers don’t care.

Sales Recruiting 249

Sales Recruiting Sales Hiring Scale VP of Engineering 249

SaaStr

JULY 29, 2021

Someone great at something core you aren’t: Sales, Engineering, Marketing. Great at sales. If you hire someone to do the first sales, you’ll never understand it yourself. When you go to hire your first sales rep, hire 2. 50% of the job for a VP is recruiting. Make NPS a top company metric. A bit more here.

Sales Hiring 310

Sales Hiring Sales Recruiting Interviewing Engineering 310

SaaStr

AUGUST 11, 2021

A ways back at SaaStr, we did a post “If Your VP Sales Isn’t Going to Work Out — You’ll Know in 30 Days” At first, so many VPs of Sales I know hated the post. A great VP can’t always double sales in a month or two. Shares the key metrics they plan to improve. They can’t recruit.

Sales Recruiting 280

Sales Recruiting Scale Sales Hiring Scaling 280

SaaStr

AUGUST 9, 2022

Investments I've made that didn't work out: – Momentum investment – CEO a bit of bulls**t artist – CEO good at sales but weak product team / CTO. Some sales-y, some very technical. CEO good at sales, but CTO not that great. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) August 6, 2022.

Investment 272

Investment Sales Recruiting CTO Startup 272

SaaStr

JANUARY 28, 2022

When you think of scaling up, many things may come to mind, like hiring, culture, marketing, and sales. The go-to-market segment worked together on key metrics across the revenue board. For this, they made their BDRs laser-focused on behavior-based signals, ICP, and recurring processes to help them become account executives. .

Scale 174

Scale Sales Hiring Scaling Sales Recruiting 174

User Pilot

JULY 27, 2023

Account Managers: They serve as the lead point of contact for all customer account management matters. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

NOVEMBER 21, 2020

We’ve written a lot on SaaStr on how to increase the odds your first management team is a success. How to hire a great VP of Sales (tons on that here ). What a great VP of sales really does. How to manage customer success. About recruiting and helping you scale. When to hire her (more here ).

Sales Hiring 354

Sales Hiring Scale Sales Recruiting Engineering 354

SaaStr

SEPTEMBER 25, 2020

379: From how many reps to hire, to compensation models, here are the top 10 mistakes founders make when hiring their first sales teams and how to avoid them. Announcer: In today’s SaaStr Insider, SaaStr CEO and founder, Jason Lemkin, shared the top 10 mistakes founders make when hiring their first sales team.

Sales Hiring 171

Sales Hiring Sales Recruiting Scale Sales 171

SaaStr

MAY 5, 2021

– did their #1 key metric improve? 50% of the job of a real VP is recruiting. Criterion #2: Did their #1 key metric improve? Criterion #2: Did their #1 key metric improve? But you can expect in the first 60 days for one key metric to improve. Sales — for a VPS.

Part-Time VPE 197

Part-Time VPE Sales Hiring Sales Recruiting Metrics 197

SaaStr

NOVEMBER 12, 2022

Especially when some other crappy company just got funded last week with worse metrics. I’m 100% OK taking a lot of risk here because I know I can help them recruit a local team as much as necessary or desired. Which is expensive, can take tons of sales reps, and isn’t done through the software / network effects per se.

Scale 343

Scale Sales Recruiting Machine Learning Artificial Intelligence 343

SaaStr

MAY 2, 2021

. “The 5 Metrics You Should Track to Maximize Your Company’s Valuation with Tomasz Tunguz” A great session from the recent SaaStr Build with Tomasz. #9. “Recruiting Your Sales Team with Brex Chief Sales Officer Sam Blond” Brex was just valued at $7B just 4 years after founding.

Sales Recruiting 146

Sales Recruiting Scale CTO Scaling 146

Buffer Resources

JANUARY 18, 2024

  Your options, in order of cost: LinkedIn Premium Career  LinkedIn Premium Business LinkedIn Sales Navigator LinkedIn Recruiter Lite The primary differences between the plans are how far back you can see profile views, people browsing, more advanced search filters, and saved leads.   Yes!

Technical Review 108

Technical Review Systems Review Sales Recruiting AI Search 108

SaaStr

NOVEMBER 25, 2019

The headline metrics: 15,000+ attendees. With power, snacks, and more, we’ll have lounges just for Founders; just for Sales + Marketing professionals; just for Builders (Dev + Product), and just for VCs to issue term sheets. Recruiting Fair. March 10-11-12 in San Jose, CA just south of San Francisco. 4,000+ CEOs.

New CTO 258

New CTO Sales Recruiting CTO Coach Scale 258

SaaStr

APRIL 5, 2021

I bet the freemium metrics appeared good, with positive growth and solid conversion rates. And at a sales perspective, they’ll move to optimizing revenue per lead, over closing every possibly lead. Harder to Recruit. You’ll have to develop a very lean sales culture. More on that here.

Scale 240

Scale Sales Recruiting Underperforming Technical Team Pricing 240

ChurnZero

JANUARY 25, 2024

Skillset 1: Sales acumen In 2024, driving revenue is a primary responsibility of CS. This means that sales acumen is no longer just a bonus for CS professionals—it’s a new baseline for many companies. In 2024, tracking these metrics and demonstrating their impact are essential skills for CS professionals.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

SaaStr

AUGUST 25, 2023

2 “Give the VP of Sales more time.” You can’t always expect a great VP of Sales to double sales in 30-60-90 days. But you have to see progress in one sales cycle. If, in one sales cycle, things aren’t improving on several core metrics, they never will. The best VPs of Sales hit the ground running.

Part-Time VPE 178

Part-Time VPE Scale Sales Hiring CTO Hire 178

Buffer Resources

JANUARY 18, 2024

  Your options, in order of cost: LinkedIn Premium Career  LinkedIn Premium Business LinkedIn Sales Navigator LinkedIn Recruiter Lite The primary differences between the plans are how far back you can see profile views, people browsing, more advanced search filters, and saved leads.   Yes!

Technical Review 62

Technical Review Systems Review Sales Recruiting AI Search 62

FastSpring

JANUARY 23, 2020

3 Simple Tips for Recruiting Successful Affiliate Partners. One of the most common struggles in the affiliate space is activating affiliates immediately following recruitment and keeping them engaged over time. One metric for affiliate activity is by measuring an action—like sales, leads, etc.—no no surprise there.

Engagement 113

Engagement Sales Recruiting Software Review Communication 113

User Pilot

JULY 9, 2023

Relevant usability metrics include success rate, task duration, error rate, and customer satisfaction. This may translate into increased sales and greater customer loyalty. Modal recruiting test participants. What metrics should you track? It also influences the perceived value of the product.

User Experience 98

User Experience Sales Recruiting Scale Interviewing 98

User Pilot

MAY 21, 2023

For feature or product announcements, use multiple channels, like in-app messaging , emails, social media, or blogs. Blog posts – an SEO-optimized blog post is a good way to reach prospective users that are looking for solutions to their problems. You can also use them to recruit beta testers or to conduct fake door tests.

Underperforming Technical Team 97

Underperforming Technical Team Sales Recruiting Social Media Onboarding 97

SaaStr

SEPTEMBER 27, 2019

As for Ryan, prior to G2 he was Senior Director of Global Marketing at Hubspot where among many other achievements, he scaled HubSpot’s marketing-generated sales revenue by 330% year-over-year. It was about, these people that have already pulled in, how do I now convert them into marketing qualified leads for our local sales teams?

Sales Hiring 139

Sales Hiring Sales Recruiting Scale Software Review 139

Software Platform Consulting

NOVEMBER 25, 2014

But, there are a few good b2b blogs and newsletters those of you interested in enterprise cloud business applications should follow for inspiration. The blog is quite well written and demonstrates good knowledge of SaaS pricing issues. Openview Partners claims to do just that in the areas of recruiting and sales/marketing.

B2B 40

B2B Software Review Payment Solutions Software 40

Chart Mogul

FEBRUARY 25, 2021

Thanks to our community of early adopters, they write in a blog post. Our founders are huge believers in starting with why, and I had zero chance of getting buy-in without a clear articulation of why we were doing this, a short and medium-term strategy, and some clearly defined success metrics. Recruitment.

Sales Recruiting 80

Sales Recruiting Scale SaaS Branding 80

OPEXEngine

APRIL 8, 2021

It is easier for small companies—they don’t have large sales organizations that need to be re-trained in how to manage a sales cycle in a virtual world or how to meet changing buyer expectations. We are hearing that some companies are already increasing recruitment budgets going into Q2.

Sales Hiring 59

Sales Hiring Sales Recruiting SaaS Business 59

Neil Patel

JANUARY 6, 2023

At the same time, the number of houses up for sale is at historic lows. All that results in more sales and a growing income. In fact, real estate agents who invest in SEO make 2-3x more sales every month than those who don’t. Agencies can: Work contractually, meaning you don’t need to recruit a full-time employee.

Technical Review 84

Technical Review Social Media Sales Recruiting Engineering 84

User Pilot

FEBRUARY 9, 2023

Next, you need to choose the right metrics to measure progress and set the timescale for the experiment. Set your success metrics and timeline Once you set the goal, you need to choose the right metrics that will guide the work of your team and help you evaluate the effectiveness of your efforts.

Management 98

Management Sales Recruiting User Experience Customer Lifetime Value 98

SaaStr

APRIL 23, 2019

And can you talk a little bit about touching on the hiring point, because you did say that you focused a lot on talent, and recruiting. And coming from Brazil without a big network in Silicon Valley, un-launched, without a website, it was actually really hard to recruit the first ten people. So, they pick on the metrics.

Sales Hiring 160

Sales Hiring Sales Recruiting Scale Payment Methods 160

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. MRR, obviously. We talked about churn.

SaaS Payments 232

SaaS Payments Metrics Payment Methods Scale 232

SaaStr

FEBRUARY 12, 2022

What was the first warning sign your VP of Sales wasn't going to work out? A new VP of Sales doesn’t always double sales in 30 days — although it can happen in SMB sales. The old playbook does help, but every great VP of Sales knows they quickly have to evolve it to any new role.

Sales Recruiting 250

Sales Recruiting Sales Hiring Sales SaaS 250

Chart Mogul

FEBRUARY 25, 2021

Thanks to our community of early adopters, they write in a blog post. Our founders are huge believers in starting with why, and I had zero chance of getting buy-in without a clear articulation of why we were doing this, a short and medium-term strategy, and some clearly defined success metrics. Recruitment.

Sales Recruiting 52

Sales Recruiting Scale SaaS Branding 52

SaaStr

NOVEMBER 6, 2019

What’s a sample job description that I can use to recruit talent? Eventually all businesses—whether category creators or disruptors—will have to become more capital efficient and manage sales and marketing expenses against industry benchmarks. How can I convince my CEO that CATEGORY X is important?

Scale 111

Scale Sales Recruiting Marketplace as a Service Forecasting 111

SaaStr

JANUARY 31, 2022

Having learned from thousands of customers and prospects, Sarah Lash, Envoy’s head of enterprise sales, will talk about what it takes to guide and scale enterprise sales programs during an uncertain future. Metrics That Matter. In my first six months at Envoy , I grew the sales team from six to 17. Here’s how I did it.

Sales Recruiting 221

Sales Recruiting Sales Hiring Scale Enterprise 221

Baremetrics

MAY 14, 2020

I quit to join Andrew (he likes to say he recruited me) and we transformed Product Pains into Canny , a SaaS tool. After launch, we started writing blog posts. Telling our story on the Canny blog. Jacques pointed out that we can focus on true success metrics. Takeaways: Many businesses start off as side projects.

Sales Recruiting 90

Sales Recruiting Sales Hiring Branding Business Model 90