SaaStr

MAY 10, 2022

Doug has done it all, from being the first seed investor in Marketo all the way to being a growth investor in Calendly, Loom, Braze, Lattice, and much more: My key take-aways: #1. Per Doug, don’t tell VCs the deal is closing 3 days after first meeting. VC remains open — at least for deals < $1B valuation.

SaaS 274

SaaS Enterprise Startup Investment 274

SaaStr

JULY 2, 2022

We are getting CLOSE!! Calendly (!), We’re back for the 8th SaaStr Annual, Sep 13-15 , at the outdoor / open air San Mateo country fairgrounds between SF and Palo Alto. This worked so well last year, we’re staying at the 40 acre campus, just going even bigger and better! We’ll have the CROs of Atlassian (!),

Scale 214

Scale Sales Hiring PayPal Scaling 214

SaaStr

JUNE 17, 2022

See, e.g., Calendly, Zapier, etc. When our early-ish burn rate was ~$60k a month, we closed one whale that prepaid us $360k. In an ideal world, you’d experience both hyper-growth, and free cash flow from almost Day 1. If you’re Freemium and hit it big, fast, in fact it can work that way. I remember than one well.

SaaS Payments 287

SaaS Payments Sales Hiring SaaS Payment Services 287

SaaStr

JANUARY 31, 2023

Strategic Funds: An Introduction Greer began his VC career at OpenView VentureCapital, where he invested in brands like Loopio, Calendly, and Applitools. SaaStr Workshop Wednesdays are LIVE every Wednesday. Sign up for free. This ecosystem has grown from about 150 partners when Greer first started to around 1500 today.

Investment 228

Investment Startup Branding Acquisition 228

User Pilot

JUNE 29, 2023

Zapier, RollWorks ABM, Eventbrite, GoToWebinar, and Calendly are the top integrations for sales and marketing teams. Zapier RollWorks ABM Eventbrite GoToWebinar Calendly Zapier and HubSpot integration Zapier and HubSpot integration. Calendly and HubSpot integration Calendly and HubSpot integration. out of 5 in G2.

Scale 52

Scale Business SaaS Pricing 52

Neil Patel

OCTOBER 25, 2021

While there are still times when this works, you don’t want to overlook the power of an appointment scheduling tool, such as Calendly. Calendly has several high-level competitors, but this solution remains my favorite, because of its ease of use for a variety of sales reps. In the past, the preferred option was email or a phone call.

Sales 131

Sales Social Media Cloud Software 131

SaaStr

FEBRUARY 16, 2021

He sent me his Calendly, and never followed up when I didn’t pick a convenient time for him. She will close a lot more of them. Every sales study with data out there shows the faster you respond to an in-bound request, the higher your close rate. AEs just closing. Wanted to buy a product last week. A lot more.

Scale 209

Scale Sales Hiring Sales SaaS 209

SaaStr

MAY 25, 2020

“Presumptive close in a transactional sale. “At “Sell to the next step not jumping to the close” — Jason Hamilton, Co-Ceo, TestLauncher. SMB: build a pitch that enables a one-call close: include an ROI sample, relevant case study, and proactive answers to common objections. And Close More, Faster.

Sales Hiring 340

Sales Hiring Sales Outsourced Development Technical Review 340

SaaStr

OCTOBER 24, 2022

If you have a pricing page that says Contact Us, developers will just close the tab and leave. Some people might like blog posts, others might like videos, or some just want to see the code right away. So selling, marketing and supporting them should be different too. Developers hate opaque pricing. Use your own product.

Underperforming Technical Team 194

Underperforming Technical Team Outsourced Development Development Part-Time VPE 194

User Pilot

JANUARY 17, 2023

Although “value realization” and “value expectation” are closely related, they’re different. For example, here’s how Calendly celebrates when you schedule your meeting: How Calendly celebrates your first meeting. Value expectation vs. value realization. Value validation.

Software Review 89

Software Review Technical Review Technical Advisors SaaS 89

OpenView Labs

DECEMBER 13, 2019

We had some of the top PLG leaders from organizations like Zapier, Dropbox, Atlassian, Expensify, Calendly, SendGrid, GitLab and more contribute to our blog and our podcast. Investors look closely at retention rates as a signal of customer health, product stickiness, competitive differentiation and pricing power.

Sales Hiring 52

Sales Hiring Benchmarks AWS Scale 52

User Pilot

JULY 20, 2023

Here’s an example of Calendly celebrating user success and providing links for the next steps. Calendly celebrating customer milestones. For example, some companies make it difficult to close an account. For the user, it means they get to master using your tool to solve their problems. if they opt out.

Churn 81

Churn SaaS Payments Payment Solutions Payments 81

OpenView Labs

MARCH 20, 2020

A couple of weeks ago, we decided to temporarily close our office in Boston and ask our team to work from home. You’ll find books, blog posts, downloadable PDFs and plenty of others from around the web. ”- @chriss_HP , HubSpot blogging manager. Calendly: Free Virtual Meeting Integrations Update. Staying Connected.

Leadership 60

Leadership Communication Management Data 60

OpenView Labs

APRIL 14, 2021

He hires dozens of executives every year for OpenView portfolio companies like Expensify , Highspot , and Calendly. In this blog post, Steve shares how to widen your talent pool, identify sneaky red flags founders commonly overlook, and foster a more diverse C-suite. Tope Awotona , CEO and Founder of Calendly.

Sales Hiring 55

Sales Hiring Sales Recruiting Technical Review Technical Advisors 55

User Pilot

JANUARY 23, 2023

Examples of real-time personalization in SaaS Here are ten examples of real-time personalization in SaaS to inspire you: Collecting feedback and closing the loop We have talked about the importance of gathering user feedback routinely and acting upon it to improve customer satisfaction and build trust with customers.

Software Review 91

Software Review Onboarding Social Media Engagement 91

User Pilot

JULY 30, 2023

You need to segment your trial users and closely monitor their behavior to address any user friction. Upgrade marketing message – Calendly. The post Marketing Automation Segmentation: How to Use It to Drive Growth [+ Tools] appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Scale 86

Scale Marketing Onboarding User Experience 86

User Pilot

JULY 27, 2023

Collecting feedback and closing the loop to build trust. Calendly gamification example. #5 You can act on them, closing the customer feedback loop, boosting customer satisfaction, building customer loyalty, and improving retention. Enabling users to solve their own problems with self-service support.

Retention 75

Retention Strategy Management Churn 75

ProfitWell

JANUARY 23, 2020

February may be creeping in, but we’re still on that new year grind —with 14 tech trends to watch closely in 2020. Now that billing is in a really good place —one of the most under appreciated yet important parts of any subscription business—we have the ability to get super close to the customer and price on where the customer finds value.

Sales Recruiting 43

Sales Recruiting Sales Hiring Venture Capital Pricing 43

SaaStr

AUGUST 16, 2022

You can hear more of a deep dive on how Calendly does it for example here. Amazing blog content — that truly adds value in the industry. Hiring some agency to write a bunch of low-value blog posts, or making a really junior hire than doesn’t know the product do some … rarely works. At least for a while.

Scale 283

Scale Sales Hiring Marketing SaaS 283

SaaStr

DECEMBER 1, 2021

Patrick Moran, CRO @ Calendly. A SaaS and PLG executive, Patrick will be sharing “ From New Relic to Salesforce to Calendly: What’s Changed in Product Led Growth.” At SaaStr Scale he’ll be leading a session on Reaccelerating Growth at Scale. ” The Operators. ” Sid Sijbrandij, CEO @ Gitlab.

Scale 223

Scale Scaling SMB compliance 223

SaaStr

NOVEMBER 17, 2021

Casey Renner, Operating Partner at OpenView, hosts a star-studded panel featuring CEOS from three unicorns: Calendly, Algolia, and Contentful. Tope Awotona founded Calendly in 2013 with the mission of simplifying scheduling for everyone. Tope’s Takeaway: Stay customer-obsessed and never lose your close relationship with them. “As

Leadership 236

Leadership Product Marketing Strategy SaaS 236

User Pilot

AUGUST 24, 2022

Hubspot is a cloud-based CRM platform that helps businesses attract leads, nurture leads, close deals, and analyze business metrics. Calendly is a popular appointment scheduling software for businesses. Calendly – appointment scheduling automation tool. Calendly is mobile-friendly. Lead generation. Salesforce.

Social Media 94

Social Media SaaS Onboarding Sales Hiring 94

Intercom, Inc.

JUNE 5, 2019

Use the Article Inserter app to send them a help doc to get them up and running with their new features, share an upcoming webinar with the Zoom Webinars app, or send a relevant blog post with the Content Showcase app. Or, you can hop on a call right away with Google Meet , Aircall Now or one of our other video or phone call apps.

Payment Solutions 29

Payment Solutions Payment Methods Subscription Payment Features 29

SaaStr

JULY 29, 2022

If we want to queue up the conversation, we did a blog post on SaaStr last week, about how everyone from Salesloft, to Zendesk, to Salesforce, Workday said they’re really seeing no slow down. Even though it wasn’t that expensive, in the early days, they literally would ship it for free and assume the customer would close.

Scale 237

Scale Scaling Sales Hiring Enterprise 237

User Pilot

JANUARY 26, 2023

Customer loyalty vs. customer advocacy Although customer advocacy and customer loyalty are closely related concepts, they’re not the same. For example, here’s how Calendly celebrates when you schedule your meeting: How Calendly celebrates your first meeting. Loyalty is a purchasing behavior.

SaaS Payments 95

SaaS Payments Payment Solutions Metrics Payment Methods 95

yoursales

JANUARY 28, 2022

Postal.io - Open More Doors and Move Deals To Close Quicker. DocSend – Find and share the documents that close deals. Kinetizine - Communicate Like a Pro - Close More Deals Faster. Proposify - Transform your sales team into a closing machine. Qualifier.ai - Close more deals by automating outbound sales.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

NOVEMBER 12, 2019

Join him for a session on lessons learned over the years through Pardot to Calendly. And who here has heard of Calendly? So Pardot, SalesLoft and Calendly, you’re thinking, “How is this random guy from Atlanta 2000 miles away at the starting floor, at the ground floor of three pretty interesting SaaS companies? .”

Sales Recruiting 167

Sales Recruiting Scale Outsourcing Services Sales Hiring 167

User Pilot

NOVEMBER 20, 2023

HubSpot reports track all assets, including your website, blog, emails, and social media. Analytics feature #1 – Event tracking HubSpot’s tracking features help you gather event data on your landing pages or blog posts to determine the effectiveness of your content marketing efforts. Source: HubSpot. Source: HubSpot.

Software Review 100

Software Review Marketplace as a Service Metrics Pricing 100

Unbounce

JULY 2, 2019

In the first quiz, results led to a Calendly page where a potential customer could schedule a consultation because the goal was to acquire as many early adopters as possible. Using interactive content along with optimized landing pages, LeadQuizzes went on to close 189 clients in 2 years and generate $720,000 in annual revenue.

Scale 111

Scale Marketing SaaS Sales Funnel 111

GetUplift

NOVEMBER 29, 2021

I don’t know about you but every time we hit publish on an article for our blog, our hearts skip a beat. . It’s highly unlikely that a website visitor will instantly convert after reading one blog post. . There are also two other factors that determine whether you’ll get conversions from a blog post or not: Customer research.

Social Media 103

Social Media Interviewing Sales Hiring Content Marketing 103

SaaStr

AUGUST 19, 2022

Because we all see this somewhere between one and 5 million in ARR, is the initial motions, blog posts, the type of events we did, the type of outbound we did, the type of paid ads we did on Facebook, or sometimes wow, even Google or others. Jason Lemkin: And they closed nothing, and they closed nothing, right? YouTube works.

Scale 232

Scale Sales Hiring Scaling VP of Engineering 232

yoursales

DECEMBER 12, 2018

FunnelCRM – Never Miss Closing a Deal, or Following Up With a Customer Again. Hubspot CRM – Close More Deals with Less Work. DocSend – Find and share the documents that close deals. Proposify – Transform your sales team into a closing machine. Freshsales – Your sales force needs a better CRM.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

SaaStr

OCTOBER 13, 2020

Sharing the Secrets To $1B And Beyond, SaaStr Scale is a completely immersive, two-day digital event for Founders and Revenue Executives looking for actionable content that can be set in motion the moment you close your Zoom browser. . Katie Christian, Head of Customer Success, Calendly. Hannah Wilson, VP Sales, Modern Health.

Scale 204

Scale Engagement Scaling Sales Hiring 204

User Pilot

MARCH 29, 2023

Depending on how long you’ve been in the market, you have two options: Create your ideal personas based on your existing customer base Create your ideal personas based on the type of customers you’d like to attract In either case, your marketing team and sales team should use closed-loop analytics to compare data.

Strategy 92

Strategy Marketing Onboarding Acquisition 92

User Pilot

DECEMBER 3, 2022

Then you can create marketing and sales content, like blog posts or social media campaigns, that speak to those concerns. Then, follow up with customers to close the feedback loop. In this example from Calendly, they show a celebration modal when users schedule their first event. Share informative and relevant content.

SaaS Payments 92

SaaS Payments Payment Solutions Software Review Payment Services 92

GetUplift

DECEMBER 12, 2021

It covers the entire funnel from your ad copy to your emails, blog articles and any other element that forms part of your funnel. Using emotions on a landing page can mean the difference between people clicking your call-to-action (CTA) or closing the tab. It’s closely related to the principle of supply and demand in economics.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

yoursales

JANUARY 29, 2021

Close – Stop logging calls and emails and start making them instead. Hubspot CRM – Close More Deals with Less Work. FunnelCRM - Never Miss Closing a Deal, or Following Up With a Customer Again. Hubspot CRM – Close More Deals with Less Work. DocSend – Find and share the documents that close deals.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104