Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

SaaStr

AUGUST 19, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. So much talk about doom and gloom. So much talk about downturn. So much talk about inflation. Michiel Rauws (@michielrauws2): So, my question is, we’ve been scaling our SaaS business.

Scale 217

Scale Sales Hiring Scaling VP of Engineering 217

OpenView Labs

OCTOBER 8, 2019

Editor’s Note: This article is Part 1 of a 4-part series that was first published on the Product Led Institute blog here. And let me be clear about something: This is NOT a lame “listicle” with 5 steps to do user onboarding right. This is Part 1 of the ultimate guide to user onboarding. Let’s dive right in.

Onboarding 55

Onboarding Scale Advertising User Experience 55

User Pilot

APRIL 30, 2024

Market penetration is about increasing existing market share with existing products. From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Let’s get to it. Diversification introduces new products to new markets.

Underperforming Technical Team 91

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 91

SaaStr

JULY 29, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. If we want to queue up the conversation, we did a blog post on SaaStr last week, about how everyone from Salesloft, to Zendesk, to Salesforce, Workday said they’re really seeing no slow down. Jason Lemkin: Okay.

Scale 222

Scale Scaling Sales Hiring Enterprise 222

Baremetrics

NOVEMBER 9, 2021

At some point in your journey, you’ll need to think about your exit strategy from your SaaS startup. At some point in your journey, you’ll need to think about your exit strategy from your SaaS startup. The most common reasons for selling a business usually relate to the time-cost tradeoff of running it. Table of Contents.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

FastSpring

AUGUST 11, 2020

The way we purchase products is changing—and so are our business models. More and more, customers are looking for ways to streamline their purchases and make transactions easier. The subscription-based model has become so popular that Salesforce predicts every new software company will now offer subscriptions. The best part? Let’s get selling.

Payment Features 85

Payment Features Payments Payment Methods Subscription 85

CustomerSuccessBox

JUNE 15, 2020

Not a single person in 2015 answered “Where do you see yourself in 5 years” correctly. Puneet added that in the subscription economy the company is not only dependent on new sales but MRR is equally important, if not more. But neither did several companies who had made detailed plans to achieve glorious heights in 2020.

Customer Success 64

Customer Success Strategy Construction Business Model 64

ChurnZero

JANUARY 26, 2021

This is a guest blog post by Jay Nathan, Chief Customer Officer at Higher Logic. Joint Success Plans are all about creating alignment with customers and memorializing it. . A J oint Success Plan is a simple but powerful tool for outcome-based customer success management. It’s designed to be read and reviewed by executives. .

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

The SaaS Garage

MAY 10, 2017

I have to admit that I was a bit skeptical when the founder of that company mentioned to me that he is about to sign an overdraft (debt capital) contract with a bank, only a few weeks after he had initiated the dialog. For an intro, Daniel gave me the elevator pitch about Deutsche Handelsbank and how they function.

Technical Review 73

Technical Review Startup Banking Outsourced Development 73

Sales Hacker

OCTOBER 7, 2021

Questioning what we can achieve and how far we can stretch is a tactic to evaluate our choices. Women in sales often have a polarizing experience. It has little to do with the work itself, and more to do with the societal pressure, norms, and bias that exist in 2021. We’re often encouraged to hide, toughen up, and bury our emotions.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaSOptics

AUGUST 16, 2018

We’re going to be talking about building a roadmap for early stage SaaS growth. If this is like our webinar last week, then we’re going to have some really great questions come through. I just wanted to give you a quick little overview with of what SaaSOptics is all about. Length: 45-60 minutes . Thanks, Marissa.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We’re going to be talking about building a roadmap for early stage SaaS growth. If this is like our webinar last week, then we’re going to have some really great questions come through. I just wanted to give you a quick little overview with of what SaaSOptics is all about. Length: 45-60 minutes . Thanks, Marissa.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We’re going to be talking about building a roadmap for early stage SaaS growth. If this is like our webinar last week, then we’re going to have some really great questions come through. I just wanted to give you a quick little overview with of what SaaSOptics is all about. Length: 45-60 minutes. Thanks, Marissa.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40