SaaStr

MARCH 12, 2021

We’ve through a quiet revolution in sales processes now, where a combination of specialization, technology, and segmentation are making the next generation of SaaS founders far better at figuring out and scaling sales than I or my peers ever were a generation ago in SaaS. Now, we’ve all kind of sort of learned it, too.

Sales Hiring 280

Sales Hiring Scale Outbound Sales Team Sales 280

SaaStr

MARCH 14, 2023

Organizational Structure and Communication Failure Everyone knows that the biggest issues often arise within any kind of relationship because of a communication breakdown. They blame all their peers. It’s no different in the startup world. Early on at PlanGrid, they tried to be creative about organizational structure. And they weren’t.

Startup 221

Startup Communication Leadership Engineering 221

FastSpring

APRIL 4, 2024

John Eitel 02:03 Gosh, the first thing I bought online, it’s hard for me to remember back to that, like, it’s so it’s like, you know, kind of like asking about the first time you took a breath, right? John Eitel 02:57 Yeah, so Demandbase, you know, has an interesting, I would say, kind of origin story.

Scale 122

Scale Sales Payment Methods Merchant Services 122

Intercom, Inc.

APRIL 22, 2021

Different companies have different kinds of needs as they grow, and so the role of a staff engineer can take different forms. Write a draft, talk through it with your peers, your manager and other staff engineers – and don’t forget to ask for feedback. They likely don’t have all the answers. Will: Yeah, that’s a great question.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Nimble - Sales

MAY 27, 2021

No matter what kind of business you’re in, customer satisfaction is a top priority. It’s essential to listen to peer reviews because it’s one of the main things potential customers look at before making their buying decision on […]. Customers are the backbone of your business.

Business 123

Business 123

SaaStr

MAY 27, 2023

It took me a while to see it as a partnership, and to see myself as a peer, and as the more informed market expert. These are also the people, btw, who are far more likely to fit culturally, because that kind of passion is contagious and inspires people and teams. Lesson: Be the skeptic and interrogator. Tell me more. Experiment.

Technical Review 172

Technical Review Leadership Company Culture Startup 172

SaaStr

JUNE 3, 2020

Just last month, we had over five million SaaS and software buyers, coming to G2, to find trusted SaaS solutions, and what those software buyers are looking at on G2, are trusted peer reviews. And in this time of COVID, we’re also pleased we are able to give back. And even that’s really just the beginning.

Software Review 178

Software Review Scale Technical Review SaaS 178

SaaStr

FEBRUARY 2, 2020

CEOs represent 35% of the attendees, which is actually kind of stunning. Please help us as much as you can and invite your top peers in SaaS and Cloud to apply to our Equality Program. Right now we’re tracking to somewhere close to 15,000 attendees. But who comes? Let’s take a deeper look: 1. Folks at Every ARR.

Cloud 228

Cloud Trends Engineering SaaS 228

Buffer Resources

FEBRUARY 1, 2024

The job market was very strong at the time for my area; there were a lot of incredible opportunities, and when you see most of your peers moving on, it’s hard not to ask, “Should I be doing the same?” But one of the most common is, “Why have you stayed so long?”

Compensation 83

Compensation Social Media Leadership Branding 83

SaaStr

JANUARY 5, 2024

Whether it’s an SDR manager or a peer, each person must drill into those themes. It’s kind of cheesy, but everyone who loves to win but hates to lose even more will stop at nothing to win. You have to figure out why they want to be in sales and use those buckets to find a successful SDR. Those are the people she wants to hire.

Sales Hiring 239

Sales Hiring Sales Recruiting Scale Outbound Sales Team 239

Stax

MARCH 4, 2024

Other trending payment methods include peer-to-peer (P2P) payment apps like PayPal or Venmo are a secure and convenient way to transfer funds between people and businesses. SSL/TLS is a complex payment security practice involving two different kinds of encryption keys—for more detailed information, check out this guide.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Features 88

Intercom, Inc.

SEPTEMBER 17, 2020

Their mission is born out of the desire to bring transparency to the workforce and to offer a platform for colleagues, peers, and leadership teams to honestly share information about salary, culture, career advice, and industry insights. It kind of makes sense in terms of Blind being like the online version of the water cooler.

Technical Review 210

Technical Review Company Culture Business Model Sales Hiring 210

SaaStr

DECEMBER 8, 2022

If you know what you’re up against, what kinds of problems your customers are facing, and what your competitors are offering, you can leverage it to your advantage. You have got to be good at it to know how you’re performing compared with your peer set. How do you set the bar low for customers? . And how it’s affecting revenue.

Sales Hiring 209

Sales Hiring Sales Compensation Branding 209

Intercom, Inc.

JANUARY 27, 2022

The phrase “women in tech” has become a kind of umbrella term, a label used to describe everything from the problem, to the solution, to the community working to solve the problem. But I was eager to avoid, as you were saying, the kind of tokenistic approach to spotlighting these women and go deeper than that.

Engineering 138

Engineering Underperforming Technical Team CTO Management 138

Sales Hacker

AUGUST 9, 2022

Sam Jacobs: So you started off as a bootcamp if I’m not mistaken, helping people from underrepresented or diverse backgrounds enter kind of the sales ecosystem, but now you’ve built a platform. I work with a lot of founders who are my peers that have services businesses that are building products. What You’ll Learn.

VP of Engineering 79

VP of Engineering Sales Hiring Mobile Innovation 79

Incredo

JANUARY 21, 2020

After exploring this post, you will know 1) What is conversational marketing and how it works, 2) What is making CM a successful strategy, 3) How to increase conversions through CM, 4) How your SaaS peers leverage CM so far. Time to see what your SaaS peers have prepared for you today. Stay us till the end.

Marketing 313

Marketing SaaS Social Media Customer Support 313

Intercom, Inc.

JUNE 23, 2022

Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance. Customers are looking more and more to their peers before considering a purchase. And by the time they make their first contact, the decision has likely been made. Amanda: Yes, I have.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

Intercom, Inc.

OCTOBER 5, 2022

It was kind of the luck of the draw. In these workshops I’m giving to tons of different kinds of managers and leaders at different companies, I talk about a lot of the things that I touch on in the book. Her latest book, Resilient Management , was born out of that. How can you build the resiliency needed to succeed at the job?

Leadership 118

Leadership Part-Time VPE Management Underperforming Technical Team 118

ChurnZero

JUNE 2, 2021

How does your company stack up to its peers in this regard? They just need to be aware of it and that’s why this kind of thing is helpful with the benchmarking data that you can compare. That’s something that should empower you as you go fundraise to say, “Here’s my peer group. appeared first on ChurnZero.

Benchmarks 98

Benchmarks B2B SMB SaaS 98

Buffer Resources

FEBRUARY 22, 2024

I’ve also tapped some of my freelance peers for their top tips on messages that actually get replied to, as well as what not to do when reaching out via DMs. Think messages from people who misspell your name, are clearly looking to sell you something you don’t need, or are just copy-pasting text en masse. 

Social Media 106

Social Media Underperforming Technical Team Engagement B2B 106

SaaStock

JANUARY 17, 2019

Just like Liam, we are not fans of thumbs-falling-off kind of freezing weather. From Sao Paulo to Hong Kong and San Francisco to Sydney, we will be within a short flight at most from you so join us to learn from experienced SaaS practitioners such as Liam who are open to sharing their pitfalls, connect with peers and potential partners.

SaaS 119

SaaS Business 119

Intercom, Inc.

AUGUST 21, 2019

That is why peer-to-peer content is on the rise. Peer review sites. While content creation is still an integral part of digital marketing, potential prospects are increasingly interested in seeing what independent sources have to say about your product. What do we mean by the term “review sites”?

Software Review 172

Software Review Technical Review Software Branding 172

Sales Hacker

MAY 31, 2023

A crucial aspect of this growth involves the creation of opportunities for employees to learn from their peers, leaders, and industry experts. “And the camaraderie and the relationships that come out of the kind of culture that we have, it’s the magic sauce, right? It’s the reason why we have low turnover.”

Sales 85

Sales Leadership Development Engagement 85

ChurnZero

MAY 26, 2021

Since joining a Slack community usually requires an invite from an existing member, it can be kind of tricky to know which ones are out there to consider being a part of. The CSN empowers client-facing experts to collaborate with their peers in sharing best practices, implementation tips, key metrics, and CS transformation trends.

Customer Success 86

Customer Success Leadership Onboarding Communication 86

Intercom, Inc.

SEPTEMBER 3, 2020

There’s our forum, social media, all kinds of different places. Thomas Creighton De Farias: Thanks for joining us today on this special episode of Inside Intercom. This is the first in a series of quarterly panels that we’ll be hosting as part of Built For You. Customer feedback is a big deal here at Intercom.

Mobile 212

Mobile Scale Underperforming Technical Team Engineering 212

Neil Patel

JUNE 18, 2021

In addition, 78 percent of them outsell peers who don’t use social media. After all, what gets measured gets managed, and you may not realize just how far you are behind your peers until it’s pointed out. How to Find Your LinkedIn SSI Score. It’s simple to find your SSI on LinkedIn. It’s a fair question. more opportunities.

Social Media 124

Social Media Benchmarks Metrics Branding 124

Intercom, Inc.

DECEMBER 16, 2020

You might have a peer who’s potentially your competition, but they’re very happy to share knowledge, sit down and speak about their experiences, or help onboard new joiners and give them a lot of their time.”. Be collaborative, not cutthroat. Here’s how you can focus on collaboration without stifling ambition. Foster a team mindset.

Sales Hiring 143

Sales Hiring Sales Recruiting Scale Sales 143

Totango

OCTOBER 13, 2020

Given that peer recommendations are among the most trusted sources of information about a business, positive reviews from existing customers can quickly turn into genuine inquiries from potential new clients. Happy customers can multiply your revenue base since each satisfied client might recommend your services to dozens of their peers.

Strategy 62

Strategy Scale Software Review Customer Success 62

SaaStr

JULY 8, 2020

So it’s kind of in my blood. ” I’m really intrigued, given your kind of ingrained entrepreneurship from birth, what do you advise those graduates and how do you think about the advice you give them? * How the heck did Neha scale Contentstack to over $1M in ARR without raising capital, whilst being based in the Bay?

Scale 200

Scale Technical Review Technical Advisors Sales Hiring 200

Intercom, Inc.

JULY 6, 2018

Pro tip #1 : Do similar kinds of calls together with a team member. This introduces a competitive element and adds a bit of “peer pressure.”. But these conversations and how they progress will form your pipeline. These might be: Targets – very early days, not yet contacted. Contacted – you’ve called or emailed.

Management 197

Management Sales Forecasting Software 197

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. That includes: A global focus. More established professionals and businesses (less students and early-stage startups).

SaaS Payments 124

SaaS Payments Payment Solutions Merchant Services Software Review 124

Subscription Flow

FEBRUARY 12, 2024

It distinguishes itself by being easily accessed by companies of all kinds and by offering the most comprehensive free point-of-sale system on the market. Its allure is that it allows companies to take card payments everywhere, negating the need for cash or through peer-to-payment apps. What is QuickBooks?

Payment Services 52

Payment Services Payments Payment Features Merchant Services 52

FastSpring

JANUARY 26, 2024

I know that’s kind of a squishy term sometimes. And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. And that can only be a good thing. And here’s your host, David Vogelpohl. I believe.

Customer Success 136

Customer Success VP of Engineering Payments Payment Methods 136

Totango

APRIL 12, 2022

At Totango’s 2022 Global Executive Forum , customer success leaders from around the world came together to connect with their peers, share ideas and learn about new products and opportunities. Never Stop Iterating. The world moves and changes quickly, so you have to continuously iterate and improve upon your customer journey to keep up.

Customer Success 82

Customer Success Scale Engineering Enterprise 82

Chart Mogul

DECEMBER 20, 2023

to 3 times faster than their peers. 2022: Nothing Makes Sense 2023: SaaS is Really Hard 2024: SaaS Still Hard But Smidge Less So — Jason ✨Be Kind✨ Lemkin  🇮🇱 (@jasonlk) December 15, 2023 Finally, our SaaS Growth Report told the story of how companies scale from zero to $30m ARR and beyond.

Scale 52

Scale Subscription Payment Features Benchmarks 52

Sales Hacker

AUGUST 19, 2021

Next, consider what kinds of videos you want your reps to be using. Be as specific as possible so they know exactly what kind of video they should be using at the different phases you’ve identified. What kinds of videos should your reps be creating? Start with an enablement plan. Proposal walkthrough. Handoff to a CSM.

Sales 82

Sales Travel Education Engagement 82

Intercom, Inc.

MAY 26, 2021

We always assume good intent, and we deeply value kindness and empathy. As we’ve grown from a tiny team when I joined in 2016 to the 160 or so folks we have today, there’s still this incredible empathy, kindness, and desire to lift each other up and see each other succeed.”. We think big and start small. We’re confident, yet humble.

Sales Hiring 138

Sales Hiring Sales Recruiting Customer Support Engineering 138