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Scaling Customer Success in 2022 From Series A to IPO with Snyk io, Vanta, Crane, and Hook (Video)

SaaStr

Rav Dhaliwal, Investor and Venture Partner at Crane Ventures , Lindsey Serafin, VP of Customer Success at Snyk.io , and Caitlin Sullivan, Director of Customer Success at Vanta, discuss what customer success is, who owns it, what customer metrics you should look at, and what you need to focus on if you want to scale digital customer success.

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Our Top 10 Sessions and YouTubes of 2022!

SaaStr

Here’s what folks most watched in 2022 : Here were the Top 10: #1. “How To Innovate Faster with Community: Insights From GitLab CEO Sid Sijbrandij” A great session from GitLab’s CEO and founder on how to really use community to build and scale. #2. The post Our Top 10 Sessions and YouTubes of 2022!

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Join the CEOs and CXOs of HubSpot, Checkout, Wiz, Samsara, Figma, Typeform, Digital Ocean and More at FREE Digital SaaStr Scale 2022!

SaaStr

SaaStr Scale is our biggest digital / on-line event of the year and is back for its 5th edition on December 7 ! The post Join the CEOs and CXOs of HubSpot, Checkout, Wiz, Samsara, Figma, Typeform, Digital Ocean and More at FREE Digital SaaStr Scale 2022! It’s FREE and sign-up to learn from: CEO HubSpot. CEO Attentive.

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SaaStr 2022 Events: Tested, Boosted and Open Air

SaaStr

That it was possible to have a large-scale event that was 100% tested, vax’d, and primarily open air and outdoors. We’re continuing that in 2022, even as others aren’t. We understand almost no one else doing events at scale is maintaining these standards anymore. Primarly outdoors and open-air.

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Scaling Your Startup and Getting Funded: Key Lessons from Seasoned Pros

Speaker: Brian Chang, Managing Director of Warburg Pincus & Scott Schwan, Chief Product Officer of A-LIGN

Scaling your SaaS business to the growth stage requires a strong product/market-fit, an optimized marketing funnel with repeatable sales processes, and a strategy for customer retention. Navigate roadblocks to scale and maintain focus on the long-term vision. April 13th, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 GMT.

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Top 5 SaaStr Annual 2022 Sessions (So Far!)

SaaStr

We’re less than 60 days away from SaaStr Annual 2022! 10 Lessons Learned Scaling to $1B Valuation with Drift’s Co-founders. Scaling Revenue in 2022: What’s the Same and What’s Different? The post Top 5 SaaStr Annual 2022 Sessions (So Far!) Sep 13-15 in the SF Bay Area!! Fully vaxxed.

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Key Strategies for Scaling Revenue in 2022 with Confluent President of Field Operations Erica Schultz (Pod + Video)

SaaStr

Confluent’s President of Field Operations, Erica Schultz, explores different tactics businesses can employ to scale revenue and increase efficiency in the current macro environment. As you look to scale your business and make your processes more efficient, it’s essential to foster a shared understanding of who your target customer is.

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The Ultimate Gartner Report to Driving Growth & Recurring Revenue

In 2023, companies are looking to improve their revenue and drive sustainable growth by scaling their subscription offerings, to increase the rate of growth and resilience by moving from one-time sales to recurring revenue. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S.

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Feedback Management: A PM's Key for Continuous and Impactful Product Growth

Speaker: Hannah Chaplin - Product Marketing Principal at Pendo & Steve Cheshire - Product Manager at Pendo

Best practices for measuring and analyzing customer feedback at scale. August 11, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT Feedback implementation frameworks that increase the precision and accuracy of the features being built.

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Product Market Fit: A Lesson from Sephora’s Head of Product

Speaker: Sneha Narahalli - VP, Head of Product at Sephora

Scaling a successful product after PMF has been established. October 25th, 2022 at 12:30 pm PT, 3:30 pm ET, 8:30 pm BST. This discussion will cover: Techniques for determining the unmet needs of your target audience. Creating an iterative process to identify Product Market Fit.