SaaStr

DECEMBER 9, 2020

The old sales playbooks of 2009 and even 2019 may not work as well in 2021. These days, it can really feel like the Old Bag of Sales Tricks is starting to just not work anymore: With maybe 500x the SaaS vendors of 10 years ago, there’s so much noise. Emails get blocked, spam filtered. No one even has voice mail anymore.

Sales Hiring 356

Sales Hiring Outbound Sales Team AWS Engineering 356

OpenView Labs

DECEMBER 13, 2019

We’ve published over 250 articles in 2019 and we’re proud to have contributors who provide our community with key insights and takeaways in the SaaS industry. 2019 was the year of the End User and the rise of Product Led Growth. 2019 Expansion SaaS Benchmarks. Our 2019 Expansion SaaS Benchmarks Report is live!

Sales Hiring 52

Sales Hiring Benchmarks AWS Scale 52

SaaStr

OCTOBER 31, 2019

Bessemer Venture Partners’ Alex Ferrara takes a look at trends and predictions for the cloud industry in 2019. Retail was mentioned twice, that’s it, and AWS was mentioned 78 times, so it’s probably not surprising that they’re doing this. Want to see more content like this? Join us at SaaStr Annual 2020.

Cloud 100

Cloud Scale AWS Machine Learning 100

CloudGeometry

MARCH 22, 2022

In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth. State of DevOps Report, DORA Research Institute, 2019 The latest iteration of the study was launched in May 2021.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

SaaStr

NOVEMBER 9, 2019

But they are often just awful managers. note: updated in 2019 from original post). You probably haven’t done it before. Turns out, first-time CEOs are often the most successful. Because they don’t know it’s impossible. Or at least, far worse than they are the second time. But that you 100% believe in.

Sales Hiring 279

Sales Hiring Sales Recruiting AWS Churn 279

SaaStr

MAY 12, 2019

We all know this from AWS and Twilio on down, but Fastly is a visceral reminder. This sounds like a sane ratio for a tech company with an HQ in SF in 2019-2020. It’s also a great one to learn from, at $200m+ ARR ($45.5m GAAP revenue in Q1 ’19) because it’s in a space filled with strong competitors.

Outsourced Development 212

Outsourced Development AWS Retention Enterprise 212

SaaStr

SEPTEMBER 21, 2019

The Cloud has grown 700% since the first Annual, if we use AWS as a proxy. We’ve also branched out, and had 1,600+ at our first SaaStr Europa in Paris, then 2,500+ this year at Europa 2019. SaaStr (@saastr) September 19, 2019. ever SaaStrAnnual , March 10-12 in San Jose / SF Bay Area. So much has changed.

Scale 166

Scale AWS Cloud Education 166

User Pilot

MAY 10, 2023

Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience. Using this tool, Amazon AWS users can now offer up to 50% better recommendations to their website visitors, email marketing lists, and more, thus improving the customer experience and their conversion/click-through rates.

Artificial Intelligence 90

Artificial Intelligence AI Search AI Machine Learning 90

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. We are also working with several outside marketing consultants to help with content for our blog and Search Engine Optimization (SEO) work. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs.

Merchant Services 79

Merchant Services Payment Services Payment Features Payments 79

SaaStr

JANUARY 26, 2023

In 2018-2019, it grew then a bit, and for very top SaaS companies, 20x ARR wasn’t uncommon for Series A and later rounds. Even If It’s Awful for Series A-E Rounds. As SaaS picked up, 10x ARR remained a rough standard but for Series A, B and later rounds grew to about 15x for top performing SaaS companies.

Venture Capital 58

Venture Capital AWS SaaS Startup 58

OPEXEngine

OCTOBER 25, 2019

As the close of 2019 approaches, with extreme stock market volatility and mixed economic signals, SaaS Finance execs building plans for 2020 and 2-5 years beyond don’t have an easy time. Meanwhile, this week, the IMF cut its global growth forecast for 2019 to 3%, potentially the weakest in a decade.

Trends 40

Trends Marketing SaaS Azure 40

OPEXEngine

OCTOBER 17, 2019

The main drivers of the cost reductions are: Hosting expense, the primary component of COR, has become more competitive, with extensive use of AWS and other hosting and network services. Source: OPEXEngine EdgarEngine 2019. Source: OPEXEngine EdgarEngine 2019. Source: OPEXEngine EdgarEngine 2019.

Scale 40

Scale SaaS AWS Revenue 40

Chargify

AUGUST 17, 2020

However, with the introduction of Events-Based Billing by Chargify, this event-based billing model is now available to small and medium-sized businesses, giving them the ability to offer the same pricing models and bill customers just as precisely as Amazon Web Services (AWS) or the popular voice and messaging platform Twilio.

AWS 98

AWS Payment Services SaaS Payments Payments 98

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. It’s just a superpower in 2019. ” I’m like, that sounds awful. I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret.

Sales Hiring 212

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 212

SaaStr

JUNE 3, 2020

It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. And G2 Gives, we partner with philanthropies, we partner with some of our customers like AWS and Google Cloud, who can then make donations for every review, to thank their customers. The situation is getting worse.

Software Review 189

Software Review Scale Technical Review SaaS 189

Chart Mogul

OCTOBER 18, 2019

I have just used it to describe one of the largest and most impressive booths at SaaStock 2019 — a 2-storey giant with an observation deck and a cafeteria on top. I have just used it to describe one of the largest and most impressive booths at SaaStock 2019 — a 2-storey giant with an observation deck and a cafeteria on top.

Scale 71

Scale SaaS Automotive AWS 71

Chart Mogul

OCTOBER 18, 2019

2 days of talks and meetings at SaaStock 2019 made one thing clear: The industry is moving out of its baby phase and into its Golden Age. I have just used it to describe one of the largest and most impressive booths at SaaStock 2019 — a 2-storey giant with an observation deck and a cafeteria on top.

Scale 52

Scale SaaS Automotive AWS 52

SaaStr

OCTOBER 15, 2019

I think maybe once we saw the deck that they were using and it was pretty awful. When we first started doing this, we didn’t have a sales deck and so we just let them do their own thing. They gave a presentation to their boss. So now we give them a modified version of our deck so that they can use that to do that presentation.

Underperforming Technical Team 160

Underperforming Technical Team Sales Hiring compliance SMB 160

Intercom, Inc.

DECEMBER 2, 2021

I was like, ‘Oh, this is so bad’” Brian Scanlan: One of the most traumatic outages I was involved with, even though I was not actually there during the outage, was the great Elasticsearch outage of January 2019. This time, some automation that was owned by AWS. Jamie Osler: In between drinks? I was sober at the time.

Engineering 178

Engineering Technical Review Systems Review Underperforming Technical Team 178

SaaStr

MAY 14, 2019

We guided towards $800,000,000 for 2019. Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. We ended just shy of $600 million dollar in revenue for the year.

Cloud 189

Cloud Sales Recruiting Scale AWS 189

Chart Mogul

DECEMBER 22, 2021

This year, we also migrated ChartMogul to AWS cloud. As always, you can stay updated on what’s new with our product on our blog or in our release notes. Most popular blog posts. This year, we also published 24 blog posts in total (excluding podcasts and customer case studies). The 3 most popular ones were: What is ARR?

Software Review 52

Software Review Systems Review Payment Features PayPal 52

SaaStr

OCTOBER 17, 2019

And we were using a solution from Amazon AWS… We had one big issue first, which was a number of regions they were supporting were not the same vendors. Like we have 15-16 region worldwide, but you may not want to use all of them, so you can control your costs. The geo distribution is done by the DNS.

Scale 130

Scale Scaling CTO Hire Part-Time VPE 130

SaaStr

AUGUST 26, 2022

For a long time, until this boom, until the 2019-2021 boom, crossover funds would be very careful. I’m going to get the numbers wrong, I think Amazon has 10,000 open positions out in AWS. Jason Lemkin: Crossover funds can go where it’s greener. I think Azure’s like 7,000, Google. I think hiring is harder than ever.

Sales Hiring 203

Sales Hiring Scale Sales Recruiting Scaling 203

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well.

Engineering 133

Engineering Part-Time VPE Sales Hiring Scale 133

Sales Hacker

OCTOBER 7, 2021

I exited to pursue other interests after Upland Software acquired the company in 2019. Read every book you can, subscribe to every blog, listen to every podcast, and then get to know the top performers at your organization. Emmy has spoken at major events and has been featured on several sales-related podcasts and blogs.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

FEBRUARY 21, 2019

It was: you go to a vendor site, you fill out a form, some sales rep calls and qualifies you, and then you go through this awful process. Then 12 months in, they typically find they need an internal Wikipedia, an internal blogging tool to share information that’s not quick, like an instant message tool, but is more evergreen.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

SaaStr

OCTOBER 25, 2019

In 2019, with your customers, if the CIO or the IT, if they’re opposed and the CMO really wants Shopify, he or she sees the world changing, I want to be up in 90 days, I want to be agile, can the CMO win that debate in 2019? What are the odds today in 2019? Jason Lemkin: You just end the conversation. Jason Lemkin: Yeah.

Sales Hiring 109

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 109

SaaStr

AUGUST 20, 2019

Sameer Dhokalia: It turns out if you do ask those two basic questions of 100 people in your business, you will learn an awful lot about what needs to be focused on. This year we’ll probably do as much in revenue this year in 2019 with that second product as all of SendGrid was doing at the time that I joined.

Scale 139

Scale Acquisition Scaling Sales Hiring 139

SaaStr

JULY 29, 2020

And I remember like AWS was growing really quickly. And at the time there was a big debate of, “Will big companies ever really use AWS?” So again, when you start a company and then now we’ve scaled it to in 2019 we did about 287 million in revenue last year. If you look at our blog, we have a corporate blog.

Sales Hiring 176

Sales Hiring Outsourcing Services Scale Sales Recruiting 176

SaaStr

MAY 21, 2019

Join Bessemer Venture Partners’ Byron Deeter and Kristina Shen as they take a look at trends and predictions for the cloud industry in 2019. 78 times in the AWS … ADABAS was referenced in the Amazon press release and earnings announcement. Want to see more content like this? Join us at SaaStr Annual 2020. Twice for retail.

Cloud 171

Cloud Scale Finance Retention 171