Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. I was having a great time there, back in 2011. But then we brought in four teams – four product managers, four designers, et cetera.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

ProfitWell

NOVEMBER 12, 2019

Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit. In these three steps, you’ll align pricing with your goals, review current strategies, and identify potential weaknesses. Identify weaknesses and opportunities. What is a pricing audit? How to perform a pricing audit.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

Intercom, Inc.

MAY 1, 2018

We developed all these tips and tricks that would help us optimize what happens when they land. Intercom has grown like a weed since I’ve been involved, which is August 15, 2011, our incorporation date. Meanwhile you have your product team working on some awesome stuff that users are never going to bump into.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

BetterCloud

NOVEMBER 11, 2020

In fact, there were a lot of people who thought it was a really bad idea. You’re putty in the hands of whoever developed that software.”. IT teams enjoy the freedom from supporting on-prem hardware and software, especially as they continue to be asked to do more with less. Things have changed dramatically since then.

DevOps as a Service 52

DevOps as a Service Underperforming Technical Team Government Cloud 52

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Scale 211

Scale compliance Software Review Technical Review 211

Valuize Consulting

JUNE 10, 2020

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. How were your company’s customer success processes created? Perhaps it was a carefully thought out initiative. Or perhaps not.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

SaaStr

JULY 12, 2022

You have to create a repeatable process if you’re going to scale up the sales team. The Number One Job of a VP Sales is Recruiting a Great Team. But let’s step back a minute, you’ve got three reps on your team already, doing whatever revenue, four, and you want to triple your revenue. Whatever you do, hire two.

Sales Hiring 274

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 274

Outseta

OCTOBER 15, 2018

Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. Buffer Funding History $120,000 through AngelPad start-up accelerator in August 2011 $330,000 seed round in December 2011 $3.5M and paid it out to the Founders and early team members. of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

JULY 1, 2021

Since 2011, over 500,000 projects have been built with PlanGrid. The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? How have the other two of you thought about building out your team?

VP of Engineering 279

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 279

Sales Hacker

DECEMBER 2, 2019

She’s now a consultant helping VPs of Sales scale and build their sales teams. She’s also been a high-performing individual contributor — she was part of the team that drove a lot of growth at HubSpot as it went from small to large, and she worked under Mark Roberge. What You’ll Learn. Who is Mary Rogul.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

Sales Hacker

NOVEMBER 17, 2020

I struggled with being able to align our sales and marketing teams across New York, LA, London, Delhi all of these different places. And at the end of the day, Vertify is a revenue operations intelligence platform that turns disparate data into intelligent answers for revenue teams specifically. My team is suffering from this problem.

Scale 102

Scale Sales Hiring Underperforming Technical Team Travel 102

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Three developers: Tim, Isaac, Jose.

Underperforming Technical Team 132

Underperforming Technical Team Development Software New CTO 132

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. One example I’ll give, one of the best companies out there on this metric was Shopify, which is a company that in around 2011 had about 12 million of ARR.

Cloud 101

Cloud Scale AWS Machine Learning 101

Chart Mogul

SEPTEMBER 15, 2023

We trust leaders to make decisions on what tools they need to get the most out of their teams. Guide to SaaS Revenue Recognition and Deferred Revenue in SaaS by Ben Murray, The SaaS CFO SaaS revenue recognition is an ongoing priority for SaaS accounting teams. Keep an eye out as we will be making regular updates.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2011, he co-founded Rock Content, the top provider of content marketing solutions in Latin America. She’ll be talking about her approach to sales as a team sport. Talk: Sales is a Team Sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

FEBRUARY 4, 2021

We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software. And we sold that to Rupert Murdoch in 2011 for about 80 million bucks. And so, our teams it’s a huge motivator for them. Even the poorest of the poor.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Intercom, Inc.

APRIL 26, 2018

I hosted Nir on our podcast to learn how to create healthy habits, how to avoid bad ones, what questions thoughtful product designers should be asking themselves, and much more. Here are five quick takeaways: We have good habits and bad habits , which are very different from addictions. For me, that was a bad habit.

Underperforming Technical Team 223

Underperforming Technical Team Advertising Technology Social Media 223

Neil Patel

APRIL 3, 2023

In fact, this has been known since Google’s announcement in 2011 , and their reiteration of this as a ranking factor in 2020. When it begins to underperform. Refresh: How to Get on TikTok’s For You Page (FYP) What We Refreshed The team refreshed the metadata and content to update the piece and align it better with searcher intent.

Underperforming Technical Team 145

Underperforming Technical Team Engineering Social Media Software Review 145

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded. If not now, then when?”

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

User Pilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Develop creative “what-if” scenarios to design potential blue ocean offerings. By 2011, it achieved revenues of $850 million with only 20 shows. New capabilities and skill sets will need development.

Strategy 67

Strategy Technical Review Business Innovation 67

SaaStr

OCTOBER 22, 2020

As for Ryan, he has spent an incredible 9 years at Okta in numerous different roles starting with running the product marketing team before moving to run the marketing team, leading to his promotion to CMO close to 5 years ago now. How does the structure of your marketing team need to change with the evolution?

Sales Hiring 175

Sales Hiring Scale Interviewing Technical Review 175

Intercom, Inc.

JUNE 19, 2019

When it comes to platform strategy, Ceci’s experience is unparalleled, having worked at Box as part of their founding platform team before later joining Slack in 2015 to found the platform marketing team there. If there’s customer adoption , developers generally will come. Measuring platform success is complicated.

Marketing 217

Marketing Underperforming Technical Team Technical Review Sales Hiring 217

User Pilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Develop creative “what-if” scenarios to design potential blue ocean offerings. By 2011, it achieved revenues of $850 million with only 20 shows. New capabilities and skill sets will need development.

Strategy 52

Strategy Technical Review Business Innovation 52

SaaStr

APRIL 9, 2019

Eric Yuan : Yes, when I started the company in 2011, I was already 41 years old, but I still feel that I was very young. Mallun Yen : And, you’ve done that with a number of your executive team, and, in fact, most of your executive team are the ones that you hired early on in the day. What’s your weakness?

Sales Hiring 136

Sales Hiring Scale CTO Hire Marketing 136

OPEXEngine

JANUARY 24, 2023

They invest to develop the right routines and capabilities by focusing on five themes: simplicity; automation and digitization; new ways of working; visibility; and resilience and sustainability. They’ll rely on gig workers to match talent demand, for example, and develop systems for effective remote working. Visibility.

VP of Engineering 52

VP of Engineering Underperforming Technical Team Traceability Scale 52

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Kyle was in charge of creating the Austin, Texas sales team @ Dropbox, what were some of his biggest lessons when it comes to moving sales outside of HQ? What worked? What did not work?

Sales Hiring 206

Sales Hiring Sales Recruiting Scale Technical Advisors 206

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. And this is 2011.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

JUNE 3, 2020

Who should be brought into the meeting other than the sales team? Harry Stebbings: We are back for another week in the world of SaaStr, and diving straight in today, I recently tweeted about the importance of a sales playbook, pre-release, scaling out your sales team. What is the right way to structure your sales meeting?

Sales Hiring 184

Sales Hiring Scale Technical Advisors Systems Review 184

SaaStr

SEPTEMBER 6, 2019

263: Building a company made up of distributed teams presents a plethora of complex challenges that can derail productivity and impact employee retention. But with it comes immense benefits and competitive advantages such as the diversification of ideas, speedier product development, and representation in important regions and time zones.

Sales Hiring 137

Sales Hiring Scale Underperforming Technical Team Software Review 137

SaaStr

NOVEMBER 21, 2020

Both of us and our third co-founder, Jason Purcell, were at a company called Endeca, which was a search engine for e-commerce, exited to Oracle for over a billion dollars in 2011. I mean, if you were a Johnson & Johnson, or you were any of these large manufacturers, you had one person or a tiny little team on Amazon, and that was it.

SaaS Payments 277

SaaS Payments Scale Payment Services Payment Solutions 277

SaaStr

AUGUST 12, 2022

But it sounds like the bad news is you’ve got a limited runway. It’s not the investor’s problem if you have an expensive team. They know everyone, and if they don’t, someone on their vast team does. Like if you have a three people in a team, what do you think that is recession proof right now?

Scale 213

Scale SaaS Payments Scaling SaaS 213

Sales Hacker

OCTOBER 31, 2017

In a practical sense, your sales process serves as a model by which any member of your sales team can replicate success in finding prospects, solving customer problems, closing deals, performing upsells, and bolstering client loyalty. . This enables your team to allocate limited resources on qualified, high-value leads.

Sales 81

Sales Underperforming Technical Team Artificial Intelligence Social Media 81

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

Sales Hiring 258

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 258

Intercom, Inc.

MAY 17, 2018

Today, Bob is President and CEO at The Re-Wired Group , a consultancy that’s helped develop more than 3,500 products and services. It’s almost like theory development, to understand how to look at big data. Des: Some background here: Intercom started in 2011 as a single product. So I have to find something better.”

Sales Hiring 202

Sales Hiring Interviewing Scale Underperforming Technical Team 202

Teamgate

JANUARY 14, 2019

I was planning to become a war correspondent, as was my role model and inspiration Anna Politkovskaya , but when the time came and I was invited to join a group of journalists from a very reputable broadcasting team to go to Palestine in 2010, when I was still at university, unfortunately, I had to reconsider my life choices.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStock

FEBRUARY 13, 2019

Founded : 2011. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. Founded : 2011. Launched in 2005 in New York and Guangzhou, Gizwits has become the largest IoT development platform in China, as well as its first PaaS and SaaS platform.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Unbounce

JULY 30, 2019

With that in mind, Unbounce has teamed up with a few heavy-hitters of marketing to give you the rundown on how you can start with your holiday campaigns and landing pages today. (So, ” (She and Val Geisler recently teamed up for a webinar on writing copy for holiday emails , so she has a lot to say on the subject.).

Scale 111

Scale Branding Underperforming Technical Team AWS 111