Payrix

FEBRUARY 21, 2024

To start the series, Ian and his guest Andy Meadows, Head of Partner Success Management for Payrix, dive into the topic of resourcing and what you need to consider when it comes to selling payments, boarding and underwriting, service and support, and development and tech. You and I spent some time brainstorming a host of topics.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

SaaStr

FEBRUARY 4, 2022

By doing this, 90% of the update content will have been covered and you can focus the agenda on more strategic topics. For topics that can’t be covered in the allotted time, schedule a follow-up meeting. Plan to cover one or two deep-dive topics: This is ideally what the board meeting is all about.

Sales Hiring 232

Sales Hiring Scale Leadership Startup 232

SaaStr

JANUARY 9, 2021

AMAs, SEM for SaaS, the most hypertactical topics out there). What is your topic? This is what we’re looking for, somewhere in these realms of topics. Please be sure to tell us specifically what you’d want to cover in the topic. (As Operational. Examples of great topics: How To Gain 30 Thousand Leads Every Month.

Sales Hiring 173

Sales Hiring Scale Outbound Sales Team Interviewing 173

SaaStr

JUNE 25, 2023

Unsurprisingly, Product Led Growth has been one of the most popular discussion topics at the past few SaaStr Annuals. As we gear up for SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the years, that we can still learn from today.

Scale 170

Scale Engineering Churn Enterprise 170

SaaStr

JULY 21, 2022

with Confluent’s President of Field Operations. The foremost topic on every founder’s mind right now: how to weather the ups-and-downs of an unpredictable economy. Scaling Revenue in 2022: What’s the Same and What’s Different? Gusto, has swerved with every economic curve since its founding 10 years ago.

Venture Capital 241

Venture Capital Enterprise Cloud Pricing 241

SaaStr

DECEMBER 20, 2022

Our top videos alone cover a wide range of topics important to SaaS Founders and CEOs: scaling, fundraising, building and retaining a high-performing team, PLG, and more. How ClickUp Rocketed from $4M to $70M ARR in 2 Years with Product-Led Growth | ClickUp VP Operations Aaron Cort. #17.

Scale 198

Scale SMB Sales Enablement Innovation 198

Totango

JANUARY 2, 2024

In a recent webinar, I explored how CS Operations professionals can be the ideal change agents to help drive this transformation and unlock new business growth. Drive business outcomes leveraging Totango The first topic we discussed was how each of our experts leveraged Totango to drive business outcomes within their respective organizations.

Payment Services 99

Payment Services Merchant Services Customer Success Business 99

Clouded Judgement

FEBRUARY 9, 2024

SBC / Dilution SBC goes in and out of being a hot topic of conversation, but it’s something every startup founder should always be thinking about. FCF calculated as Cash Flow from Operations - Capital Expenditures GM Adjusted Payback is calculated as: (Previous Q S&M) / (Net New ARR in Q x Gross Margin) x 12.

Cloud 195

Cloud Pricing Startup Revenue 195

SaaStr

AUGUST 29, 2021

How to ensure your Rev Ops team is maximizing value at your company with Pablo Dominguez, Operating Partner @ Insight Partners. Sign into Braindates now to start booking a session with these mentors, or to create a topic of your own! We also have limited slots available for VC office hours and topics. MEET A MENTOR (OR TWO).

Stax 277

Stax Cloud Startup Metrics 277

SaaStr

SEPTEMBER 3, 2023

And if not profitable, very positive operating margins of 20% or more. Until last year, they were relatively inefficient, with -20% operating margins until the market said no more. In one year , they went from -20% to +20% operating margins. Fast forward, and Box is over $1B in revenue. Over 90% stay each year.

Sales Hiring 219

Sales Hiring Headcount Finance Technical Review 219

Clouded Judgement

JUNE 5, 2023

Open Market Operations: This involves buying and selling government securities to influence the amount of money in the banking system. government's general daily operations. Simply put, the government could not issue debt to fund operations. That offset is going away… This topic is very nuanced. In the U.S.,

Payment Services 169

Payment Services Cloud Government Banking 169

Casey Accidental

FEBRUARY 7, 2023

Founders frequently convince themselves that this new person they hired is an expert on this topic, and they should defer to them. Moving forward, founders have to calibrate how their intuition stacks up against team expertise on every topic of the business to know how much to intervene vs. let the team drive.

Startup 141

Startup Scaling Strategy Management 141

Payrix

APRIL 2, 2024

PCI security is a topic, that’s a value added service that’s necessary. PCI security is a topic, that’s a value added service that’s necessary. You touched upon a number of pretty complex topics. are hot topics in the market this year. There are some instances where it may not make sense at all.

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

Tom Tunguz

FEBRUARY 23, 2021

Whereas a decade ago, a board might have hired a professional CEO to scale the operations of a startup, today, more boards seek COOs. They might start by succeeding with the first operational projects, hiring the team to staff it, and then managing the team as they scale. A few hypotheses underpin this trend.

Sales Recruiting 193

Sales Recruiting Startup Scale Sales Hiring 193

Tom Tunguz

SEPTEMBER 7, 2020

Second, a leadership team will have the capacity to focus on many more important topics than a team of two or three people. But some teams operate with four, five, six, eight or ten. If you have a leadership team of seven recruiting on your behalf, you will be way more effective than someone with only two or three managers.

Sales Hiring 244

Sales Hiring Sales Recruiting Management Leadership 244

SaaStr

JUNE 3, 2022

How to Build a Performance Marketing Operation: What Roles, What Scope, and How to Start with Meta (Facebook)’s Head of B2B SaaS EMEA. There are two ways to participate in Braindates: First, you can join an existing Braindate on a topic that catches your attention. 7 Secrets to a Successful SMB GTM Strategy with PayFit and Accel.

Mobile 211

Mobile Scale SMB Travel 211

Buffer Resources

DECEMBER 12, 2023

Scale 📈 Lastly, systems enable creators to scale their content from solo operations into media businesses. However, with the right systems, creators can scale their operations to meet this demand without compromising quality or burning out. Don't be afraid to experiment with different formats, styles, and topics.

Systems Review 104

Systems Review Social Media Technical Review Scale 104

Intercom, Inc.

MARCH 2, 2021

Even though your Customer Support team is deeply familiar with your product and ways to describe it, your customers don’t (and often won’t) operate with the same product-specific vocabulary and may describe things in a totally different way. That way you can quickly get more context and clear up any initial confusion.

Machine Learning 248

Machine Learning Artificial Intelligence Customer Support Data 248

Kellblog

MAY 12, 2023

We had a great discussions with those who attended and dove into the more advanced topics of: Growth-weighted rule of 40 scores. Several discussions contrasting the operator and the VC point of view on metrics in general. Growth endurance (also known as growth retention or growth persistence) as an increasingly popular metric.

Metrics 115

Metrics Benchmarks Social Media Retention 115

Kellblog

JANUARY 23, 2022

Have you ever been to a board meeting where 60 minutes were allocated on the agenda for discussion of a strategic topic? Two or three questions were asked by the one board member closest to the topic. But, when it comes to strategic discussions, the board is heterogenous in three critical dimensions as well [2]: Operating experience.

Compensation 126

Compensation Entrepreneurship Finance Startup 126

Kellblog

JULY 29, 2021

In this fast-paced episode we move through topical discussions of the major SaaS metrics followed by investors and operators alike, and look at the size-segmented benchmarks presented in Ray’s 2020 B2B SaaS Metrics report. Here’s the video: Thanks to Ray and Ben for having me!

Benchmarks 122

Benchmarks B2B Metrics SaaS 122

User Pilot

DECEMBER 21, 2023

Hosted by an ensemble of AI-generated voices, the show delves deeply into a new topic each week, offering listeners an insightful and innovative experience. The platform encourages audience interaction, where listeners can suggest and vote for future episode topics. TL;DR Podcast.ai Podcast.ai Listen to podcast.ai. #2:

Artificial Intelligence 98

Artificial Intelligence Technical Review AI Technology 98

Neil Patel

NOVEMBER 23, 2021

Regardless of which industry you operate in, providing value and gaining visibility has never been more important. If you answered no, read on to learn how Google’s advanced search operators can considerably benefit your strategic digital efforts. What Are Google’s Advanced Search Operators? Improve SEO Ranking.

Payment Services 107

Payment Services Payment Methods Software Review Healthcare 107

SaaStr

NOVEMBER 18, 2021

On the topic of “building cultures that scale”, Pat noted: Cultures are defined by making tough decisions in “crucible” moments. Takeaway: To achieve operational scale, make a culture a real priority. Takeaway: The best habits are ultimately specific to the individual leader and their company.

Scale 284

Scale Company Culture Interviewing Finance 284

Neil Patel

MARCH 2, 2021

The social media giant’s rise to search engine status includes the addition of advanced features, like Facebook search operators. What are Facebook search operators, and why should you care about them? Before we get into that, let’s first talk about what search operators are and why they matter.

Social Media 127

Social Media Web Development Web Developers Engineering 127

SaaStr

APRIL 9, 2022

And one-quarter of women in professional services and revenue operations roles listed sexual harassment as one of their top three challenges. This is a big topic, and in part beyond the scope of this piece. And make 100.00% sure women are paid equally to men in your org, today: #2. This is just really tragic.

Revenue 249

Revenue Sales Hiring Compensation Startup 249

Subscription Flow

MARCH 20, 2024

Smaller companies or niche publications looking for ease of use for handling their subscription operations will find its streamlined approach especially appealing. Businesses that need smooth data flow across several platforms to improve customer experiences and streamline operations will find this sort of integration useful.

Payment Services 100

Payment Services Payments Payment Solutions Payment Methods 100

Clouded Judgement

FEBRUARY 10, 2023

Another topic I’ve discussed at length here is the question of “are forward estimates too high” for software companies. FCF calculated as Cash Flow from Operations - Capital Expenditures GM Adjusted Payback is calculated as: (Previous Q S&M) / (Net New ARR in Q x Gross Margin) x 12.

Cloud 268

Cloud Software Review Technical Review Systems Review 268

SaaStr

AUGUST 29, 2022

A renowned enterprise software leader that has led revenue organizations and spearheaded the cloud GTM strategies at companies such as Oracle, New Relic, and now Confluent, Erica Schultz is Confluent’s President of Field Operations and will share what she has seen evolve in enterprise GTM and tips on how to thrive in the current environment.

Scale 235

Scale Sales Hiring Marketplace as a Service B2B 235

SaaStr

FEBRUARY 12, 2021

The select few with topic metrics, top brands, and top traction. The best of the best of times. It’s just crazy. Huge VC rounds everywhere. Unicorns every week. Times are good — well, at least for the select few. So if you are offered a big term sheet — who should you pick? Pick who deeply believes in you.

Branding 232

Branding Pricing Cloud Startup 232

Sales Hacker

NOVEMBER 17, 2023

That’s in GTMfund’s DNA: Insight from world class operators who have been there, done that. 3) Overlooking the importance of operations Putting the right systems and processes in place makes it easier, as Brian Weinberger advises. Insight around growing sales teams has been a highly requested topic. See more top GTM jobs here.

Sales Hiring 105

Sales Hiring Scale Headcount Sales 105

Kellblog

OCTOBER 19, 2022

I chose this topic because extending runway is on everyone’s mind and — because it’s usually the single largest contributor to overall operating expense — sales & marketing (S&M) is where companies turn to do so. Improve operating efficiency. Shoot at richer targets. Forward-deploy more resources.

Sales Hiring 98

Sales Hiring Operational efficiency. Customer Success Sales 98

SaaStr

FEBRUARY 4, 2022

Keeping that open line of communication between you and your CEO for all topics is key to successful alignment. My first five hires at Klayvio were the heads of brand, performance, product marketing, self-serve, and analytics operations and research. Enter your email below for the latest SaaStr updates.

Scaling 195

Scaling Marketing Management Branding 195

Andreessen Horowitz

OCTOBER 19, 2023

Innovation in the data center has been constrained by the traditional model of suppliers providing fixed-function chips that limit how much the biggest data center operators can differentiate. Martin has written frequently on infrastructure and data-center issues and has appeared on many a16z podcasts on these topics.)

Innovation 63

Innovation Data Trends Enterprise 63

Kellblog

NOVEMBER 26, 2023

Discuss an interesting, if dated, survey [1] I found on the sometimes tense relationship between CEOs and PE operating partners (and other senior advisors like executives in residence ) [2]. Friction between CEOs and operating partners might be an unavoidable human condition. This relationship is unlike any other in the business world.

Market Research 85

Market Research Marketing Leadership Compensation 85

Tom Tunguz

OCTOBER 14, 2019

Many innovative companies now have design operations teams that do this is a full-time job. If you have interest or are passionate about this topic, please let me know. Many innovative companies now have design operations teams that do this is a full-time job. No open-source project to my knowledge has a similar idea.

Engineering 182

Engineering Innovation User Experience Acquisition 182

SaaStr

JANUARY 7, 2021

We were fortunate enough to interview CEOs who were in the trenches navigating the COVID-19 pandemic, investors who were advising companies on how best to move forward, and operators who saw explosive growth given the shift to working from home. . Interested in what our most popular episodes were last year?

Scale 236

Scale Sales Hiring Scaling B2B 236