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CRO Confidential: What It Really Takes to Be Successful in Enterprise SaaS Sales with Christian Smith, CRO of Splunk

SaaStr

In this week’s latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Splunk, Christian Smith. Splunk is a 20-year-old Enterprise software giant that has accomplished many things — a 2012 IPO, a $28B+ Cisco acquisition in 2023, and $3.7 His answer? His answer?

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Brew and Review: Building a knowledge sharing loop for Customer Success

Intercom, Inc.

“As with any high-performing team, free time is more myth than reality and we weren’t transferring much value doing ride-alongs” But it turns out, as with any high-performing team, free time is more myth than reality and we weren’t transferring much value this way. . The only problem? We were operating in silos.

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How Startups Can Develop a Positioning Strategy To Create a Lasting Brand with Rosabel Tao

Mucker Capital

In this Mucker Growth session, Rosabel Tao from Fire & Bridge delves into the critical field of startup positioning strategy and its crucial role in shaping enduring brands. What is positioning? The crux lies in understanding the fundamental essence: positioning is the bedrock of all communication endeavors. Why is positioning important?

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Create a killer video strategy: your ultimate video content creation guide

Trint

So you know video is the new trend, but how do you actually go about creating quality videos that your customers want to watch? But the reality of video production makes it impossible to achieve all three. 79% of people say a brand’s video has convinced them to buy a piece of software or app. If you wouldn’t say, don’t script it.

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9 Ways to Improve Organic Reach and Beat the YouTube Algorithm

Neil Patel

YouTube’s product chief underlined the reality of the impact of suggested-to-watch videos in an interview, noting 70% of a user’s time spent on the platform was dictated by the company’s suggested video algorithm. That number is huge. Here are nine ways to increase your organic reach on YouTube. The YouTube Algorithm’s Evolution.

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How to Use Amazon Posts to Promote Your Products

Neil Patel

Amazon Posts is Amazon’s social media initiative designed to help shoppers find new products and engage with their favorite brands. Platforms like Amazon and social media release new features constantly. So, what are the benefits of investing in this new feature? What Are Amazon Posts? Reach a Wider Audience.

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Just the ticket: The power of customer support ticketing workflows in Intercom

Intercom, Inc.

We recently released more than 20 new features that make Intercom better at handling complex queries and therefore a better tool for offering world-class support at scale. This may have made procedural sense for companies, but the reality for customers is less than ideal. In response, you get a 12-digit “ticket number.”.