SaaStr

APRIL 3, 2024

As the kickoff to our first fully digital SaaStr AI Day, Jennifer Tejada , the CEO of PagerDuty, chatted with Jason Lemkin, SaaStr CEO and Founder, about navigating the shift to Generative AI and what Artificial Intelligence in SaaS might look like in the next 6 months, as well as years to come. How to Buck Up and Go Long in SaaS?

Generative AI 226

Generative AI AI Technical Review Software Review 226

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

Payrix

FEBRUARY 21, 2024

To start the series, Ian and his guest Andy Meadows, Head of Partner Success Management for Payrix, dive into the topic of resourcing and what you need to consider when it comes to selling payments, boarding and underwriting, service and support, and development and tech. So, let’s put resourcing into a few categories.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

SaaStr

JANUARY 3, 2023

If you’re a go-to-market operator, you know this new imperative is not an either/or. Kate Ahlering, CRO at Calendly, shares how revenue operations are every CRO’s secret weapon to revolutionizing enterprise sales growth. . Embracing revenue operations as buying cycles change. Your enterprise must grow, and profitably.

Enterprise 218

Enterprise Sales Sales Funnel Compensation 218

Totango

FEBRUARY 13, 2024

TrustRadius—a platform designed to deliver the most credible resources to help technology buyers confidently make decisions—compared mentions of “love” in all its (grammatical) forms and reviews received for 28,600+ products in 825+ categories and named Totango one of 101 most loved software products! Systems & Operations Manager.

Systems Review 105

Systems Review Software Review Technical Review Churn 105

SaaStr

FEBRUARY 7, 2024

For context to kick us off, some of the top SaaS companies have 41% lower CAC than the rest. They do a lot of predictive analysis to categorize TAM and prioritize their resources. Another example, for them, would be when a company starts using another tool in the eComm SaaS world, either competitive or complementary to their product.

Scale 216

Scale Sales Hiring Strategy Marketing 216

SaaStr

JUNE 22, 2023

With an intuitive product experience, founders can access free checking and savings accounts, debit and credit cards, domestic and international wire transfers, treasury, venture debt, and more — and manage their business with confidence. We empower companies of all sizes to pay and manage full-time and contract workers around the world.

Scale 183

Scale Banking compliance Forecasting 183

Scytale

APRIL 9, 2024

SOC 2 is often considered a voluntary compliance standard, but increasingly seen as essential by many businesses and their clients, and specifies how an organization should manage internal controls. Complying with common frameworks such as SOC 2 has become an unwritten rule for most SaaS companies today who store customer data on the cloud.

Technical Review 98

Technical Review Systems Review compliance Software Review 98

BetterCloud

APRIL 18, 2024

Many organizations struggle with a hidden cost culprit: unmanaged Software-as-a-Service (SaaS) spend. We’ve developed “ The IT leader’s mega-guide to saving on SaaS ” to equip IT leaders with the knowledge to optimize their SaaS stack and maximize ROI. Every organization needs a SaaS system of record.

SaaS 52

SaaS compliance Operational efficiency. Subscription 52

FastSpring

MARCH 3, 2023

This is one of the primary reasons why growth expert Fred Linfjärd encourages SaaS companies to consider using a merchant of record instead of a DIY solution. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe. Related post: Can SaaS Companies Afford to Ignore Sales Tax and VAT?

Merchant Services 131

Merchant Services Payment Services Outsourcing Services SaaS Payments 131

User Pilot

APRIL 24, 2024

companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. This includes the SaaS industry too. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. About 73% of U.S.

AI 65

AI Artificial Intelligence SaaS Generative AI 65

SaaStr

JANUARY 24, 2024

Mark Roberge , SaaStr fan-favorite and Co-Founder and Managing Director of Stage 2 Capital brought together some of the top CROs in SaaS during the SaaStr Annual to share some of their greatest learnings and pivotal moments leading some of the Cloud 100 SaaS companies. As a startup, it’s tempting to try and do everything.

Scale 218

Scale Sales Hiring Scaling Revenue 218

SaaStr

SEPTEMBER 29, 2022

Stage 2 Capital’s Co-Founder and Managing Director, Mark Roberge, breaks down what a consumer tech growth team looks like and how they operate. B2B SaaS investors, founders, and growth teams skip ahead to monetization and expansion early and focus disproportionately on them. Stage 4: Prove monetization and expansion.

Technical Review 233

Technical Review Technical Advisors Scale Compensation 233

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. By partnering with a trusted SaaS billing platform. In this guide, we’re going to cover what companies need to consider when choosing a SaaS billing platform—and how Stax Connect makes this process simple.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Subscription Flow

APRIL 1, 2024

Given the explosive growth of e-commerce, any company that operates in the digital sphere and wants to stay ahead of the competition must comprehend the nuances of having a merchant of record for digital products. How might a merchant of record for digital products help out a digital media company? The advantages are as follows: 1.

Merchant Services 97

Merchant Services Payment Services SaaS Payments Payment Methods 97

BetterCloud

APRIL 11, 2024

Similarly, BetterCloud revolutionizes SaaS management by automating tedious tasks, allowing users to enhance productivity and reduce errors. The resourceful Rulo Pet parent: Marco Béjar Villalba BetterCloud, much like Rulo the cat, stealthily prowls through your software environment, sniffing out inefficiencies and excesses.

Management 52

Management Software Review SaaS Subscription 52

User Pilot

NOVEMBER 5, 2023

Wondering how to scale customer success in SaaS and drive product growth ? If you’re a leading SaaS company, you know that growth is directly tied to helping customers achieve their desired outcomes. This article discusses ten tips that can help you to effectively scale customer success teams in SaaS.

Scale 93

Scale Customer Success Scaling SaaS 93

Payrix

APRIL 24, 2024

Check out the Payrix podcast library (or click the links below) to listen to Ian and Andy explore resourcing considerations, payments attachment and merchant activation, and the impact of payments value-added services, and how each layer into an overarching Embedded Payments strategy. We hear this from all of our partners.

Payments 147

Payments Embedded Payments Merchant Services Payment Solutions 147

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. This shift has not only transformed internal business operations but has also significantly impacted external market dynamics.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

SaaStr

AUGUST 26, 2021

BigCo folks just don't know how to succeed without a brand + tons of resources. They break when the event is looming and they just can’t manage all the complexity. It’s a reminder the same is true of SaaS startups. You need startup folks to succeed at a startup. But after that, it gets too late.

Sales Hiring 293

Sales Hiring Scale Startup Scaling 293

SaaStr

JANUARY 18, 2023

So there are Cloud and SaaS companies growing quickly. But the gross margins aren’t quite the 75%-80% of a classic low-resource SaaS company. SentinelOne’s operating income is less negative than a year ago, but still pretty negative. And then there are just a handful growing like SentinelOne.

Cybersecurity 226

Cybersecurity Scale Cloud Scaling 226

Subscription Flow

MARCH 28, 2024

The rapidly changing digital economy has led to a growing demand from SaaS businesses based in the US for more straightforward ways to handle international transactions. How It Can Become the Backbone of Your Online Transactions Section 1: Why you may need a merchant of record for SaaS companies?

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Solutions 52

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. That’s perfectly normal.

Sales Hiring 97

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 97

SaaStr

FEBRUARY 9, 2024

Before joining Zapier, Giancarlo was at Atlassian as a technical sales lead before moving to DropBox as a Senior Director of Growth and Monetization, and was CMO at Confluent – so he has a wealth of knowledge from Zapier’s Go-To-Market history as well as these successful SaaS companies to pull from. There’s no silver bullet.

Scale 252

Scale Sales Hiring Sales Marketing 252

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

Subscription Flow

NOVEMBER 30, 2023

In this article, our focus is going to be on those companies that want to hunt other enterprises and find the best billing system for SaaS businesses that can help them achieve this goal. CRM integration For a comprehensive understanding of client interactions, integration with client Relationship Management (CRM) systems is essential.

Payments 59

Payments Payment Solutions Payment Services SaaS Payments 59

Subscription Flow

DECEMBER 12, 2023

Customer Relationship Management ( CRM ) software are the ultimate solution to help you. In this article, we are going to go into details so that the best CRM for B2B SaaS can be found. Dynamics of SaaS Businesses Companies are more conscious when they are looking for CRMs for SaaS companies.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

Subscription Flow

DECEMBER 6, 2023

Especially, in the SaaS world, it is unthinkable to manage business processes without SaaS CRM and payment processors. Also, SaaS platforms majorly opt for subscription billing business model to streamline their operations. So, they always look for subscription management platforms to manage all their activities.

Payment Features 52

Payment Features Payment Services Payments Payment Solutions 52

Frontegg

MARCH 9, 2023

System for Cross-domain Identity Management (SCIM), a set of application-level protocols, is helping securely manage and communicate user data across multiple domains. Here’s everything you need to know about this key SaaS component. Why is user lifecycle management so important? What is SCIM? That’s not all.

Identity management 98

Identity management Management Azure Cloud 98

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. could also be classified as operational risks. However, several complex types of risks come along with this.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

SaaS Payments 140

SaaS Payments Pricing Payments Merchant Services 140

Sales Hacker

NOVEMBER 14, 2023

During Sean ‘s most recent operating role he spent 4.5 In 2022 Sean made the switch from operator to investor, currently serving as Managing Partner at Perkins Cove Partners. Over the last few years he has advised and invested in many B2B SaaS companies, particularly focused on helping with Go-To-Market.

Sales Hiring 90

Sales Hiring Scale Sales Interviewing 90

Subscription Flow

FEBRUARY 14, 2024

The reason why in today’s day and age a CRM software can be of assistance to a B2B company is by managing all the needs of its customers (the way Salesforce membership management does). In the second section (the main body of this blog), we will understand the ways in which Salesforce membership management works.

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52

User Pilot

MARCH 25, 2024

Whether you’re planning your exit, seeking VC funding, or setting up ESOPs, a SaaS valuation is a must. Our article: Explains different SaaS valuation methods. Shows how to leverage PLG strategies to boost the value of your SaaS business. It uses revenue and operating costs to determine the company’s value.

SaaS 97

SaaS Customer Lifetime Value Acquisition Metrics 97

Subscription Flow

FEBRUARY 20, 2024

In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world. The ability of the best automated billing software to automate repetitive operations is one of its main benefits.

Payment Solutions 102

Payment Solutions Payment Features Payment Services SaaS Payments 102

How To Buy Saas

APRIL 5, 2024

Software as a Service (SaaS) has quickly become one of the primary models for offering software applications over the internet, and SaaS Development Frameworks provide developers with a methodical way of building and deploying these cloud apps efficiently while guaranteeing scale, reliability, and security of them.

Artificial Intelligence 40

Artificial Intelligence Machine Learning AI K8S orchestration (Kubernetes) 40

BetterCloud

APRIL 25, 2024

SaaS tools are fantastic, but keeping your tech stack from turning into a financial snowball can be tough. Let’s break down smart SaaS budgeting, so you can make your tech work for you, without blowing the bank. What is SaaS budgeting? These are the things you’ll discover when you take an inventory of your SaaS spend.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52