SaaStr

FEBRUARY 27, 2024

Go-to-market (GTM) design and efficiency are sometimes overlooked, but they’re a critical driver of any SaaS business. Previously in SaaS, it was widely seen that anything > 1 was healthy if you were venture-backed, and anything > 1.5 is was seen as perhaps too capital-efficient. If you were well-funded, 0.7

VP of Engineering 213

VP of Engineering Scale Marketing Benchmarks 213

SaaStr

AUGUST 26, 2023

The first myth is that working with data is hard, but John emphasizes that anyone can start working with data by leveraging their business knowledge. The third myth is the notion of scarcity, and John highlights the resources and solutions available for data analysis. Every Wednesday we bring you the best speakers in SaaS.

Technical Advisors 201

Technical Advisors Data Technical Review Sales Hiring 201

SaaStr

JUNE 17, 2023

In the ever-evolving landscape of SaaS, Venture Capital, Bootstrapping, and Valuations – understanding market trends and investment patterns is critical. We’ll also examine how public markets currently influence the SaaS industry and unpack the elevated CIOs’ role in budgeting for SaaS products.

Venture Capital 206

Venture Capital Scale Technical Review Software Review 206

SaaStr

APRIL 3, 2024

As the kickoff to our first fully digital SaaStr AI Day, Jennifer Tejada , the CEO of PagerDuty, chatted with Jason Lemkin, SaaStr CEO and Founder, about navigating the shift to Generative AI and what Artificial Intelligence in SaaS might look like in the next 6 months, as well as years to come. How to Buck Up and Go Long in SaaS?

Generative AI 226

Generative AI AI Technical Review Software Review 226

CloudGeometry

JANUARY 15, 2022

Before you shout “Digital Transformation” in a crowded marketplace, it’s important to recognize two foundational principles in developing a SaaS product plan. First: SaaS is a business strategy, not a technology strategy. Second (a corollary of the first): There is no one-size-fits-all SaaS architecture.

Well Architected Framework 130

Well Architected Framework DevOps as a Service AWS Traceability 130

User Pilot

JANUARY 22, 2024

What are the most common customer success models? What factors should you consider when choosing one for your SaaS business to provide the best assistance to your customer ? TL;DR Customer success models are frameworks that help organizations ensure that customers can use their products effectively to realize their goals.

Customer Success 92

Customer Success Sales Hiring Scale SaaS 92

User Pilot

APRIL 8, 2024

If it’s the latter, then you’ve already experienced what bottom-up SaaS is! Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. TL;DR In the bottom-up model, a SaaS company promotes the product to individual end-users and teams.

Strategy 83

Strategy Business SaaS Customer Lifetime Value 83

SaaStr

APRIL 12, 2023

Generative AI has taken the world by storm, and VCs and SaaS founders are looking at new opportunities it can bring. The infrastructure layer can have the biggest payoff but requires the most money and resources to compete at the top level. Foundational Model New capabilities through scale (ex. GPT, Llama).

Generative AI 175

Generative AI AI Machine Learning Artificial Intelligence 175

SaaStr

MARCH 17, 2021

Today’s SaaS apps are easy to acquire and use without IT and operations’ assistance. However, trouble arises when your company ends up with a SaaS sprawl – the overall amount of adopted applications overwhelms your tech stack. Data becomes siloed in disparate SaaS apps, fragmenting the business processes that run your organization.

Scale 284

Scale Sales Hiring Technical Review Marketplace as a Service 284

SaaStr

AUGUST 4, 2021

Innovation holds the key to brilliant products and successful business outcomes. Pete Schlampp, EVP of Product at Workday, explains how to prepare your product strategy at every phase of growth and learnings from Workday’s growth to $10 billion in annual recurring SaaS revenue. Enter your email below for the latest SaaStr updates.

Innovation 242

Innovation Startup Leadership Investment 242

User Pilot

APRIL 22, 2024

Learning from the success of product-led growth examples can be a game changer for your business. More and more established businesses – even outside the SaaS industry – have transitioned to product-led growth. Miro uses an optimized pricing model that caters to different market segments.

Strategy 92

Strategy Education User Experience Acquisition 92

SaaStr

SEPTEMBER 29, 2022

B2B SaaS investors, founders, and growth teams skip ahead to monetization and expansion early and focus disproportionately on them. They invest development resources for non-technical people to quickly run and analyze these experiments. Founders are worried about ruining the PLG model with a GTM motion.

Technical Review 233

Technical Review Technical Advisors Scale Compensation 233

SaaStr

MAY 18, 2021

HubSpot is almost all small businesses, but at a higher price point ($10k) that is sold directly and through channel partners. More here: Public SaaS Company Disclosure Metrics for Retention and Renewal Rates. If you are selling mainly to small businesses, roughly, 80% net revenue retention is good, 90% is strong, 95% is Best of Breed.

Merchant Services 264

Merchant Services Revenue SMB SaaS 264

User Pilot

OCTOBER 24, 2023

When it comes to product-led growth , SaaS companies need to get everything details right. From the messaging, positioning, and pricing models, every little detail needs to be perfect for product-led growth to take off. This pricing model lowers the barrier to entry for new users and creates a seamless path toward account expansion.

Pricing 102

Pricing Payment Solutions SaaS Payments Payments 102

SaaStr

MARCH 22, 2023

You need to marry your go-to-market strategy to specific commercial structures that you, as a SaaS company, decide to offer your customers. Instead of selling products, they were selling aspirational concepts and business value. A consumption model is about removing friction. The country maturity model is critical.

Scale 189

Scale Scaling AWS Sales Hiring 189

User Pilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. That’s your chance to gain a competitive edge and drive business success. How exactly can you do it? Userpilot AI writing assistant.

AI Search 105

AI Search AI Artificial Intelligence Machine Learning 105

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. This is one of the primary reasons why growth expert Fred Linfjärd encourages SaaS companies to consider using a merchant of record instead of a DIY solution. Below, you’ll find highlights from our conversation.

Merchant Services 131

Merchant Services Payment Services Outsourcing Services SaaS Payments 131

SaaStr

AUGUST 8, 2023

The role of finance in SaaS is changing. Basics: The Building Blocks of the Finance Team To understand how finance teams impact an organization, it’s helpful to break down various functions and how they support the business. No longer are finance teams the traditional “bean counters” of ages past.

Scale 167

Scale Finance Outsourcing Services Sales Recruiting 167

CloudGeometry

MARCH 3, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a corollary of the first). So why put it on our shortlist?

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

SaaStr

DECEMBER 21, 2022

If you run a successful, scalable business, the word “enterprise” will inevitably come up at some point—and for good reason. To survive, businesses need to evolve, and creating an enterprise offering for customers is part of the evolution of a business. Build the right foundations. Build the right foundations.

Scale 187

Scale Enterprise Scaling Management 187

SaaStr

FEBRUARY 7, 2024

For context to kick us off, some of the top SaaS companies have 41% lower CAC than the rest. They do a lot of predictive analysis to categorize TAM and prioritize their resources. Another example, for them, would be when a company starts using another tool in the eComm SaaS world, either competitive or complementary to their product.

Scale 216

Scale Sales Hiring Strategy Marketing 216

SaaStr

APRIL 30, 2022

Or maybe ARR, depending on your model. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. So the first question is what made SaaS so successful. Customers love SaaS products and tools because it simply works.

SaaS Payments 229

SaaS Payments Metrics Payment Methods Scale 229

SaaStr

JANUARY 24, 2024

Mark Roberge , SaaStr fan-favorite and Co-Founder and Managing Director of Stage 2 Capital brought together some of the top CROs in SaaS during the SaaStr Annual to share some of their greatest learnings and pivotal moments leading some of the Cloud 100 SaaS companies. As a startup, it’s tempting to try and do everything.

Scale 218

Scale Sales Hiring Scaling Revenue 218

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

SaaS Payments 140

SaaS Payments Pricing Payments Merchant Services 140

User Pilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design?

SaaS 105

SaaS Interviewing User Experience Onboarding 105

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. Book a demo now to find out more.

SaaS Payments 76

SaaS Payments Retention Payment Services Payment Solutions 76

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. However, only 10% of them currently employ these models. Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

SaaStr

AUGUST 5, 2021

He’s most interested in what businesses should think about—the whys and hows of the choices businesses make. He shares some wisdom about using both bottom up and top down strategies and suggests some principles for mapping these out based on what business intelligence platform ThoughtSpot has done.

Scale 255

Scale Enterprise Finance Travel 255

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. They learned from some of the biggest in SaaS — Aaron Levie and Jeff Lawson. It’s a balancing act.

Payment Solutions 210

Payment Solutions Payments Travel Scale 210

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. This shift has not only transformed internal business operations but has also significantly impacted external market dynamics.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

Subscription Flow

DECEMBER 29, 2023

For SaaS businesses, one of the most taxing tasks is to set the right price for their SaaS product and services. There are many pricing plans that SaaS businesses opt for from flat rate to hybrid pricing, you can opt for any pricing plan. Decide your pricing structure accordingly. What Is Pay-Per-Use Charges?

Pricing 59

Pricing Marketplace as a Service Business Transportation 59

Incredo

JUNE 25, 2019

But when it comes to SaaS, freemium plans become a reality. SaaS freemium model: The What, The How and The Why. The concept of freemium is mainly typical for the SaaS world (yeah, SaaS means the world to us) and the video games industry. Note that freemium model ? And so does the freemium pricing model.

SaaS 236

SaaS Pricing Software Review Acquisition 236

SaaStr

FEBRUARY 2, 2021

The hardest phase of SaaS, at least for the founders, is the phase from Initial Traction ($1-$2m in ARR + 80%-100% YoY growth) to the next phase — Initial Scale. Inevitability in SaaS comes around $10m in ARR , plus or minus. That’s the power of compounding SaaS revenue. Will you get from $10m ARR to $100M ARR?

Scale 254

Scale Part-Time VPE Sales Hiring Scaling 254

SaaStr

NOVEMBER 15, 2023

Spenser Skates, CEO and co-founder at Amplitude took the stage at SaaStr Annual 2023 to share four key lessons he learned building a great organization and a long-lasting sustainable business. Lesson 1: Maintain a Culture of Product Innovation This is super important, particularly in a tech business. The core challenge?

Scale 227

Scale Innovation SaaS Scaling 227

User Pilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. This includes the SaaS industry too. In this article, we explain: Why investing in AI in SaaS is a must. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. This enables SaaS teams to adjust strategies promptly for optimal performance.

AI 67

AI Artificial Intelligence SaaS Generative AI 67

Blulogix

MARCH 7, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Metering Challenges As the subscription economy grows, B2B businesses are increasingly adopting usage-based, consumption, and SaaS metering models.

B2B 52

B2B Subscription Payment Features Systems Review 52