SaaStr

APRIL 5, 2023

A bad experience with a revenue operations leader might taint your view of the position at all future companies, but that would be a mistake, as CRO Confidential podcast host Sam Blond learned first-hand. If you’re growing slowly, you’ll probably need less support on the strategy and operations side of things early on.

Sales Hiring 195

Sales Hiring Education Scale Strategy 195

Chargebee

MARCH 6, 2024

Chargebee’s annual user conference, beelieve, buzzed with excitement as it brought together trailblazers and innovators from the subscription and revenue growth industry. Typeform’s big […]

Innovation 100

Innovation Leadership Subscription Payment Features 100

SaaStr

SEPTEMBER 29, 2022

Stage 2 Capital’s Co-Founder and Managing Director, Mark Roberge, breaks down what a consumer tech growth team looks like and how they operate. Consumer growth teams operate to achieve those metrics by high-quality, rapid and data-driven experimentation. ”. Don’t wait to implement PLG till you have some revenue.

Technical Review 241

Technical Review Technical Advisors Scale Compensation 241

SaaStr

FEBRUARY 9, 2024

The first role that comes to mind is driving revenue and it’s probably within sales. New hires in your GTM team will usually fall within one of four categories: Distribution Revenue Storytelling or messaging Some form of operations Most of the time, it’s distribution or revenue, qualify people as in or out for those two areas.

Scale 260

Scale Sales Hiring Sales Marketing 260

SaaStr

MAY 16, 2023

It would be so great if we could all outsource sales, sales development, sales operations, and more. They managed the resources, wrote the scripts, reviewed the lists, etc. Negative – in case of seasonal cycles or very sudden changes to market condiitions, it’s harder to quickly pivot external resources.

Outsourcing Services 238

Outsourcing Services Outsourced Development Development Team Review Sales Hiring 238

SaaStr

JUNE 22, 2023

Mercury also offers vibrant community programs that provide founders with the connections, advice, and resources to help them build the next great companies. At Rattle , we are redefining the way revenue teams and leaders interact with their go-to-market systems! Update your revenue data from anywhere, all within Slack or MS Teams.

Scale 190

Scale Banking compliance Forecasting 190

SaaStr

DECEMBER 29, 2022

Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue and expense recognition, and SaaS analytics. SalesIntel is your resource for contact and business intelligence.

Scale 210

Scale Underperforming Technical Team B2B AI 210

SaaStr

NOVEMBER 25, 2022

Atlassian’s Chief Revenue Officer, Cameron Deatsch, walks us through how Atlassian grew over the course of 20 years and became one of the most successful startups today. They have grown to over $3 billion in revenue while keeping sales and marketing spending under 15% of revenue for all 20 years they’ve been in business.

Scale 223

Scale Scaling Marketplace as a Service Entrepreneurship 223

Sales Hacker

APRIL 30, 2024

Eric Gilpin is Chief Revenue Officer of G2, the world’s largest and most trusted software marketplace. In this role he oversees all aspects of G2’s revenue generation, including global sales and customer success, enablement, partnerships, and revenue operations.

Scale 68

Scale Enterprise Sales Hiring Outsourced Development 68

SaaStr

JANUARY 24, 2024

Solving High Volume, Low Conversion at Lattice Dini Mehta joined Lattice at $3M in revenue when it had just 10 people in seat for Go-To-Market and 7 salespeople. Lattice had limited resources and a small team, which meant they needed to focus in. But, at some point, you have to focus in if you want to drive operational excellence.

Scale 226

Scale Sales Hiring Scaling Revenue 226

SaaStr

JANUARY 18, 2023

International revenue is 36% of total, growing 124% a year. But the gross margins aren’t quite the 75%-80% of a classic low-resource SaaS company. Getting More Efficient, But Still Spending 73% of Revenues on Sales & Marketing. 90%+ of Revenue from Channel Partners. International is outperforming overall.

Cybersecurity 234

Cybersecurity Scale Cloud Scaling 234

Sales Hacker

APRIL 23, 2024

Before Common Room, Linda led product marketing for serverless computing at Amazon Web Services, where she saw firsthand the impact connected data and person-level insights had on accelerating product adoption, earning new customers, and expanding account revenue. Tactics for capturing untapped revenue by leveraging existing customer signals.

Sales Recruiting 83

Sales Recruiting Scale AWS Management 83

SaaStr

OCTOBER 5, 2022

Confluent’s President of Field Operations, Erica Schultz, explores different tactics businesses can employ to scale revenue and increase efficiency in the current macro environment. Another approach to scaling revenue involves accelerating the customer adoption and expansion phases. Align your customer and persona understanding.

VP of Engineering 197

VP of Engineering Scale Scaling Sales Hiring 197

SaaStr

FEBRUARY 21, 2024

The Challenges and Pitfalls of a Partner Ecosystem Drata attributes much of its success to its partner ecosystem, which is an interesting case study for most, so how do they break up marketing, sales, and resource allocation vs. a more direct-sales modeled business? Sydney recommends looking at the balance of net new vs. growth revenue.

AWS 206

AWS Scale Sales Hiring Marketing 206

SaaStr

MAY 6, 2021

Sandi Lin, CEO and Co-founder of Skilljar, and Kathy Lord, its CRO, know a thing or two about Chief Revenue Officers. You might never have considered a Chief Revenue Officer (CRO) because it’s not been a common role until very recently, and because you might not have the kind of revenue that needs its own manager.

Sales Hiring 237

Sales Hiring Sales Recruiting Interviewing Revenue 237

SaaStr

FEBRUARY 27, 2023

Storyblok’s CEO, Dominik Angerer, and VP of Operations, Lydia Kothmeier, discuss how they achieved these feats in just a few years. They credit this growth to their global team, a switch to an enterprise business model switch, and flexible work operations. A way of onboarding new employees and equipping them with the right tools.

Scale 195

Scale Sales Hiring Sales Recruiting Scaling 195

SaaStr

FEBRUARY 7, 2024

Automated Outbound as a Low-CAC Growth Strategy Axelle Heems, Senior Director of Growth Operations at Gorgias, started us off by walking us through how their demand gen engine is fully automated and optimized using a multi-channel approach to reach all contacts at companies within their TAM. 1.80, which is a big difference.

Scale 225

Scale Sales Hiring Strategy Marketing 225

SaaStr

NOVEMBER 8, 2021

Example Referenceable Slide + Full Deck : The flagship deck from Battery Ventures’ recent OpenCloud event is an equally authoritative and durable resource. This 20-20-20 data is amazingly useful to that Self-Taught Founder building out their GTM operating model. Additional Resources: SaaStr Annual 2021 Sessions Worth Studying.

Scale 305

Scale Cloud Forecasting Pricing 305

SaaStr

AUGUST 8, 2022

You can’t disrupt a market by operating like everyone else. Dubugras explained, “One of the early constraints of product market fit is that you can’t build things that are too complex because you don’t have a lot of resources…but after you grow, expanding is much easier…the opportunities for expansion go a lot further.”. Key Takeaways.

Startup 188

Startup Consulting Product Marketing Revenue 188

yoursales

JUNE 2, 2023

Sales Forecasting: A Strategic Imperative Sales forecasting is a critical process for any B2B organization, particularly for companies operating in a highly competitive landscape. It empowers businesses to make informed decisions, allocate resources effectively, and achieve sustainable growth.

Forecasting 86

Forecasting Sales Sales Funnel B2B 86

Blulogix

APRIL 8, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Aligning Financial Transactions with ERP Systems In the world of subscription management , the seamless alignment of financial transactions from the billing system with Enterprise Resource Planning (ERP) systems is paramount.

Payment Solutions 52

Payment Solutions Payment Services Payments Subscription 52

Totango

JANUARY 2, 2024

In a recent webinar, I explored how CS Operations professionals can be the ideal change agents to help drive this transformation and unlock new business growth. She also discussed the importance of CS having a good relationship with the Sales Operations team. Need help getting started?

Payment Services 99

Payment Services Merchant Services Customer Success Business 99

FastSpring

MARCH 3, 2023

Recurring Disruptions to Service Are Impacting Your Revenue Perhaps you keep finding yourself in a situation where you are experiencing card declines or interruptions in service related to integrations or technical issues. And this leads to our third point. Operationally, it becomes a resell partnership,” Fred explained. “So

Merchant Services 138

Merchant Services Payment Services Outsourcing Services SaaS Payments 138

Sales Hacker

NOVEMBER 7, 2023

Scott is an experienced executive operator, investor, advisor, and board member with a proven track record of building and scaling great companies, globally, from near zero to $100M plus. Today Scott advises for nearly a dozen SaaS companies.

Sales Hiring 97

Sales Hiring Scale AI B2B 97

Totango

FEBRUARY 23, 2023

Challenging economic times really put pressure on teams to retain revenue. How can you ensure you’re aligning resources to the right initiatives that will protect and grow your customer base? Thankfully, customer success operations has come to the rescue. It’s not a set it and forget it metric.”

Scale 83

Scale Customer Success Forecasting Metrics 83

Blulogix

FEBRUARY 9, 2024

Here’s why: Streamlined Operations: Automation eliminates manual processes that are prone to errors and inefficiencies, streamlining operations from billing to revenue recognition. This not only reduces operational costs but also frees up valuable resources to focus on growth and innovation.

Payment Features 52

Payment Features B2B Subscription Innovation 52

Sales Hacker

FEBRUARY 20, 2023

Almost every week, Iceberg RevOps’ founder Taft Love gets messages from executives and CEOs at growth-stage companies asking for help with their first revenue operations hire. Related: Is a Revenue Operations Career Right for You? Second, there’s no such thing as a typical career path in revenue operations.

Sales Hiring 70

Sales Hiring Underperforming Technical Team Scale Consulting 70

Sales Hacker

NOVEMBER 14, 2023

During Sean ‘s most recent operating role he spent 4.5 He helped scale the sales organization from 15 to 300 people, while growing annual recurring revenue from $25m to over $450m. In 2022 Sean made the switch from operator to investor, currently serving as Managing Partner at Perkins Cove Partners.

Sales Hiring 90

Sales Hiring Scale Sales Interviewing 90

User Pilot

FEBRUARY 14, 2024

TL;DR Salesforce integrations connect the CRM with other platforms to enhance functionality, streamline operations, and improve data sharing. The Resource Hero integration optimizes sales rep productivity by enabling detailed time tracking and resource allocation inside Salesforce. G2 rating 4.6/5 G2 rating 4.3/5

Payments 98

Payments Payment Services Payment Methods Payment Solutions 98

Stax

MARCH 6, 2024

As the business landscape continues its unstoppable evolution, the necessity for operational efficiency and innovation becomes even more pronounced. In this article, we’ll unpack the complexities of recurring billing for businesses operating or transitioning to a recurring billing payment option. Learn More What is Recurring Billing?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Blulogix

MARCH 15, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Achieving End-to-End Automation In the competitive arena of B2B subscription s , the quest for operational excellence is unending. Automation addresses these challenges head-on, offering a pathway to streamlined operations and enhanced service delivery.

Payment Features 59

Payment Features Payment Services Subscription Payments 59

Andreessen Horowitz

APRIL 30, 2024

Angela: You’ve had 3 corporate careers and Global Payments was really your first operating role. And then my third and most recent career was as an operating executive, as you say, over at Global Payments. I think we were doing something like $3 billion of revenue a year in software sales.

Payment Solutions 84

Payment Solutions Payments Payment Services SaaS Payments 84

User Pilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. A higher revenue growth rate generally indicates positive business performance. Average salary: $191,286/yr.

Sales Hiring 95

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 95

Stax

FEBRUARY 28, 2024

This includes subscription management, revenue recognition, dunning management, integrations with other business systems, fraud prevention, and more. Automated SaaS billing and subscription management work hand-in-hand to streamline business operations. This integrated approach addresses modern consumers’ evolving expectations.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Blulogix

APRIL 9, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Integration and Automation: Scaling Your Business Efficiently In subscription-based business models, particularly those operating within the digital space, managing digital inventory emerges as a critical yet complex task.

Scale 52

Scale Subscription Payment Features B2B 52

Stax

FEBRUARY 21, 2024

So, of course when it came to revenue-driving activities, Ford knew that success in marketing—and business—wasn’t about how much your marketing spend is, but how efficiently you spend it. Enter the SaaS Magic Number, which measures the return on sales and marketing spend in generating new subscription revenue.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

Sales Hacker

OCTOBER 3, 2023

Mark Cranney is an enterprise go-to-market operator and three-time unicorn creator. He’s also a founding operating partner at Andreessen Horowitz (a16z) and has been involved in the acquisitions of Opsware and Aster Data Systems by HP and Teradata, respectively. Most recently, he was the COO at Skydio.

Sales Recruiting 94

Sales Recruiting Revenue Sales Hiring Acquisition 94