Payrix

JANUARY 30, 2024

Their cloud-based software suite supports donor engagement, member management, event planning, volunteer tracking and more, allowing their clients to put focus back into doing good. Before consolidating with Payrix and creating Neon Pay, the organization was far from fully realizing the revenue potential of payment monetization.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

SaaStr

JUNE 17, 2023

Case study analysis – UiPath & HubSpot UiPath , a leading enterprise automation software company, managed an impressive turnaround by focusing on operational efficiency. By doing so, they’ve maintained steady revenue streams while also enhancing product offerings and customer service capabilities.

Venture Capital 206

Venture Capital Scale Technical Review Software Review 206

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

SaaStr

DECEMBER 1, 2022

Invite everyone to the project—internal resources, customer teams, and third-party vendors. Tropic makes buying and managing SaaS ridiculously easy. The world runs on software, which is why companies of all sizes—from startups to Fortune 500s—use Tropic to buy software, manage contracts, and guarantee savings.

Merchant Services 228

Merchant Services Payment Solutions SaaS Payments Payments 228

SaaStr

FEBRUARY 9, 2024

The first role that comes to mind is driving revenue and it’s probably within sales. New hires in your GTM team will usually fall within one of four categories: Distribution Revenue Storytelling or messaging Some form of operations Most of the time, it’s distribution or revenue, qualify people as in or out for those two areas.

Scale 252

Scale Sales Hiring Sales Marketing 252

SaaStr

JANUARY 24, 2024

Mark Roberge , SaaStr fan-favorite and Co-Founder and Managing Director of Stage 2 Capital brought together some of the top CROs in SaaS during the SaaStr Annual to share some of their greatest learnings and pivotal moments leading some of the Cloud 100 SaaS companies. As a startup, it’s tempting to try and do everything.

Scale 218

Scale Sales Hiring Scaling Revenue 218

USIO

JANUARY 15, 2024

Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies. This stability is appealing to investors and allows businesses to plan and allocate resources more effectively. Cash Flow Management: Subscription payments provide a steady cash flow.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

SaaStr

NOVEMBER 25, 2023

Jameson Yung, SVP of Sales at Gong, and Sam Blond, Partner at Founders Fund and previous CRO at Brex, share five tactical ways to get back to growing and hitting revenue targets. The days of working a little for big returns are behind us in the Boom of ‘21, so what can you do to start hitting revenue targets? #1: Revenue matters, too.

Sales Hiring 194

Sales Hiring Underperforming Technical Team Revenue Sales 194

SaaStr

MAY 6, 2021

Sandi Lin, CEO and Co-founder of Skilljar, and Kathy Lord, its CRO, know a thing or two about Chief Revenue Officers. You might never have considered a Chief Revenue Officer (CRO) because it’s not been a common role until very recently, and because you might not have the kind of revenue that needs its own manager.

Sales Hiring 228

Sales Hiring Sales Recruiting Interviewing Revenue 228

SaaStr

NOVEMBER 17, 2022

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

Banking 221

Banking Payment Features Venture Capital Subscription 221

SaaStr

SEPTEMBER 29, 2022

Stage 2 Capital’s Co-Founder and Managing Director, Mark Roberge, breaks down what a consumer tech growth team looks like and how they operate. They invest development resources for non-technical people to quickly run and analyze these experiments. Don’t wait to implement PLG till you have some revenue.

Technical Review 233

Technical Review Technical Advisors Scale Compensation 233

SaaStr

JANUARY 24, 2022

Take a read if you are still running finance yourself, or just have an part-time outsourced resource. Was it misunderstanding bookings vs. ARR vs. GAAP revenue, was that the issue? I’ve got my Excel sheet to help me explain to investors, advisers and friends how well revenue will increase. Mistake #1: Bookings are not revenue.

Finance 323

Finance Outsourcing Services Systems Review Technical Review 323

SaaStr

JANUARY 3, 2023

And the more existing customers you visit in person, the better the upsell and revenue retention. Want to increase your revenue retention? Even with no new leads, and no new customers, this alone will boost your revenue. Your #1 Management Hack: Weekly 1-on-1s. Get on an airplane. Show up in person. Starting Monday.

Scale 244

Scale Retention Scaling Revenue 244

Sales Hacker

APRIL 23, 2024

Before Common Room, Linda led product marketing for serverless computing at Amazon Web Services, where she saw firsthand the impact connected data and person-level insights had on accelerating product adoption, earning new customers, and expanding account revenue. Tactics for capturing untapped revenue by leveraging existing customer signals.

Sales Recruiting 81

Sales Recruiting Scale AWS Management 81

SaaStr

JANUARY 3, 2023

Kate Ahlering, CRO at Calendly, shares how revenue operations are every CRO’s secret weapon to revolutionizing enterprise sales growth. . Embracing revenue operations as buying cycles change. When you’re looking at how you can marry product-led growth with a sales-led growth motion, revenue operations is the answer.

Enterprise 218

Enterprise Sales Sales Funnel Compensation 218

SaaStr

MARCH 19, 2021

No lead commit, or revenue commit. A head of customer success that doesn’t own churn, or net revenue retention in the first 90 days. And when we stretch, we bring in the help, the resources that know how to do what we don’t know how to. Something sounded off. I asked how about this VPM’s lead commit.

Sales Recruiting 312

Sales Recruiting Sales Hiring SMB Engineering 312

SaaStr

APRIL 3, 2024

CIOs now understand that if they don’t figure out how to use automation as a lever to improve margins, customer experiences, and innovation with fewer resources, they’ll be the ones without a job at the end of the year. There is an expectation that GenAI will do more than just automate simple stuff.

Generative AI 226

Generative AI AI Technical Review Software Review 226

SaaStr

DECEMBER 11, 2021

We’ve walked through why Second Order Revenue (i.e., the revenue ultimately generated or supported by Customer Success) is the key to growing a SaaS business. We’ve talked about how all the Second Timers are hiring in customer success way early , ahead of sales, ahead of revenue. Ok, let me help. It’s OK.

Sales Hiring 271

Sales Hiring Customer Success Headcount Churn 271

User Pilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Teams of customer success are responsible for building playbooks , managing churn , streamlining onboarding, enhancing customer experiences, driving account expansion , and gathering feedback.

Customer Success 79

Customer Success Retention Software Review Customer Lifetime Value 79

Totango

FEBRUARY 13, 2024

TrustRadius—a platform designed to deliver the most credible resources to help technology buyers confidently make decisions—compared mentions of “love” in all its (grammatical) forms and reviews received for 28,600+ products in 825+ categories and named Totango one of 101 most loved software products! Systems & Operations Manager.

Systems Review 105

Systems Review Software Review Technical Review Churn 105

yoursales

JUNE 2, 2023

It empowers businesses to make informed decisions, allocate resources effectively, and achieve sustainable growth. This article is part of the series where we identify the top 5 problems sales leaders want Customer Relationship Management (CRM) systems to solve, what those problems really are, and the value of solving them.

Forecasting 86

Forecasting Sales Sales Funnel B2B 86

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! G2 rating 4.6/5

Payments 101

Payments Payment Services Payment Methods Payment Solutions 101

Blulogix

FEBRUARY 27, 2024

Here’s a glimpse of what to expect: Foundational Principles: Revisiting the core principles of agile monetization, the whitepaper lays the groundwork for understanding the shift towards more flexible, customer-centric revenue models.

AI Search 97

AI Search Machine Learning Artificial Intelligence Blockchain 97

FastSpring

MARCH 3, 2023

Recurring Disruptions to Service Are Impacting Your Revenue Perhaps you keep finding yourself in a situation where you are experiencing card declines or interruptions in service related to integrations or technical issues. Fred was working with a photography SaaS company as its ecommerce manager when he discovered FastSpring. “I

Merchant Services 131

Merchant Services Payment Services Outsourcing Services SaaS Payments 131

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Reliable Flow of Revenue: Subscription billing guarantees a steady stream of income by collecting payments from clients at prearranged intervals.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

Blulogix

APRIL 8, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Aligning Financial Transactions with ERP Systems In the world of subscription management , the seamless alignment of financial transactions from the billing system with Enterprise Resource Planning (ERP) systems is paramount.

Payment Solutions 52

Payment Solutions Payment Services Payments Subscription 52

User Pilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. What is SaaS account management?

SaaS Payments 88

SaaS Payments Management Customer Lifetime Value SaaS 88

User Pilot

NOVEMBER 29, 2023

In this article, we highlight the job responsibilities of a retention specialist, the skills needed to become one, and the resources these professionals can benefit from. Advanced organizational skills, such as time management. Some of these include user behavior tracking tools, CRM software, feedback, and project management tools.

Retention 98

Retention Customer Lifetime Value Churn Outsourced Development 98

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. TL;DR Recurring billing is a powerful solution to streamline processes and enhance revenue generation and customer engagement.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

BetterCloud

APRIL 18, 2024

The rise of spend management software Just like your single sign-on tool is crucial for running IT, so is a SaaS spend management platform. Since a SaaS spend management tool is a SaaS system of record, or a single source of truth for the organization’s software resources, it delivers savings and operational efficiencies.

SaaS 52

SaaS compliance Operational efficiency. Subscription 52

Stax

MARCH 12, 2024

But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Over time, late payments have a detrimental effect on cash flow and company resources, especially if you need to get outside creditors involved. Learn More What is Days Sales Outstanding?

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

Blulogix

FEBRUARY 9, 2024

How Recurring Revenue Sustains Modern Businesses Amidst Uncertainty By BluLogix Team The Vital Role of Recurring Revenue In an era marked by rapid technological advancements and shifting consumer preferences, recurring revenue models have become the lifeline for modern businesses.

Revenue 52

Revenue Business compliance B2B 52

User Pilot

APRIL 8, 2024

Did it come from the management or employees? Product-led growth is a well-known bottom-up approach that relies on the product for customer acquisition and revenue expansion. That’s because users can onboard , use, manage, and troubleshoot a product without their direct assistance. Resource center in Userpilot.

Strategy 80

Strategy Business SaaS Customer Lifetime Value 80

Stax

FEBRUARY 28, 2024

TL;DR A SaaS billing platform is a digital solution that allows SaaS companies to process payments and manage the overall transaction lifecycle. This includes subscription management, revenue recognition, dunning management, integrations with other business systems, fraud prevention, and more.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Subscription Flow

FEBRUARY 14, 2024

The reason why in today’s day and age a CRM software can be of assistance to a B2B company is by managing all the needs of its customers (the way Salesforce membership management does). In the second section (the main body of this blog), we will understand the ways in which Salesforce membership management works.

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52

Agile Payments

AUGUST 22, 2023

Research records a 20-30 % loss in companies revenue yearly due to company inefficiencies. Financial strategies are the compass for businesses, directing them toward optimal resource allocation, stringent cost control, and overall efficiency. It creates a domino effect and can bring the business to rock bottom.

Strategy 88

Strategy Technical Review Technology Scaling 88

User Pilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Engineering Manager: In charge of planning, designing, and overseeing projects. Average salary: $191,286/yr.

Sales Hiring 97

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 97