Intercom, Inc.

SEPTEMBER 15, 2020

Series is a brand new way to build behavior-based customer messaging campaigns in Intercom. It’s a powerful, highly intuitive visual campaign builder that enables the seamless orchestration of multiple different types of messages – inside and outside of your product.

Scale 231

Scale Mobile Engagement Onboarding 231

User Pilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. Personalize your campaigns. Measure campaign performance and refine your customer acquisition strategy. Increase customer acquisition efforts with paid campaigns SEO is more of a slow and steady customer acquisition strategy.

Acquisition 104

Acquisition Strategy Social Media Underperforming Technical Team 104

User Pilot

MARCH 29, 2024

Are conversion funnel leaks sabotaging your product and marketing efforts while leaving money on the table? You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Poor product-market fit. Complicated product. Userpilot can help.

Scale 102

Scale Sales Funnel Onboarding Retention 102

User Pilot

FEBRUARY 14, 2024

Let’s see how product teams can leverage it to build better products and deliver excellent customer experience. TL;DR Userpilot is a product growth platform that allows you to track and analyze user behavior, collect feedback, and create in-app experiences to drive user engagement.

AI 96

AI Engagement User Experience SaaS 96

SaaStr

AUGUST 24, 2021

Just making your product Free doesn’t attract users. You probably aren’t really better than the competition in many places, but you may be in 1 or 2 niches or key features. Make every email truly sell the product — for real. Too many startups waste their list and email campaigns. Do more customer marketing.

Scale 337

Scale Startup Marketing SaaS 337

User Pilot

OCTOBER 5, 2023

Growth marketing automation isn’t the same as email marketing automation. The former is a broader concept that encompasses email marketing but also includes the automation of other tasks. With the right toolset, it becomes easy for SaaS growth teams to identify, validate, implement, and track product growth ideas.

Scale 102

Scale Marketing Growth Marketing Payment Features 102

User Pilot

JULY 30, 2023

Identifying power users for product launches and sending targeted messages highlighting the benefits. Segmenting disengaged customers to implement targeted re-engagement campaigns to prevent churn. HubSpot simplifies marketing campaigns with automation and effective lead nurturing. Behavioral segmentation in Userpilot.

Scale 95

Scale Marketing Onboarding User Experience 95

Intercom, Inc.

JULY 6, 2022

We started off the summer with a bang – hosting the Summer 2022 edition of New at Intercom and announcing three huge new product releases: SMS , the next-generation Inbox , and Custom Actions and Custom Objects in bots. Increase email open rates with dynamic email subject lines. Learn how to set it up here.

Engagement 210

Engagement Scaling Retention Data 210

User Pilot

AUGUST 2, 2023

With the amount of data companies have available, there is no excuse not to use data-driven email marketing. Whereas data-driven email marketing uses valuable customer data to send the right email at the right time to assist with your product’s growth. It can also let you create campaigns based on relevant holidays.

Data 93

Data Strategy Marketing Software Review 93

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Management 99

Management Software Social Media Trends 99

User Pilot

FEBRUARY 14, 2024

With the Marketo and Salesforce integration, organizations can better align marketing and sales processes for improved lead management and marketing campaign personalization. The Resource Hero integration optimizes sales rep productivity by enabling detailed time tracking and resource allocation inside Salesforce.

Payments 102

Payments Payment Services Payment Methods Payment Solutions 102

Intercom, Inc.

OCTOBER 28, 2020

Once you’ve captured someone’s attention with a banner message, you can now drive a range of actions, such as: Click a CTA, opening a new feature page and triggering a Product Tour. Submit an email address. You can use an email sign-up field to capture leads. Product Tours. Highly customizable banner designs.

Engagement 239

Engagement Mobile Onboarding Communication 239

User Pilot

MARCH 6, 2024

CRO is a practice with a lot of room to explore, hence, there are many tactics you can experiment with to optimize sales and product engagement. Interactive Guidance in Onboarding : Implementing interactive walkthroughs during onboarding to improve product adoption and conversions. And which ones are misleading?

Trends 96

Trends AI Search Social Media SaaS 96

User Pilot

NOVEMBER 22, 2023

Hubspot customer journey analytics can help product managers tap into the pulse of their target customers. Optimize your marketing investments : With the customer journey analytics feature on HubSpot, you can optimize your campaigns and make smarter budgeting decisions. Click and drag the steps to the Stage section.

Enterprise 87

Enterprise Pricing Advertising Social Media 87

User Pilot

APRIL 21, 2024

TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others. Userpilot also offers solutions for user onboarding and product analytics as well. This holistic tool covers everything your product team could need.

Software Review 52

Software Review Software Pricing Enterprise 52

User Pilot

FEBRUARY 13, 2024

Contextual email marketing isn’t just about sending emails—it’s about delivering the right message at the right time and relevant to the user’s behaviors. But how can you implement the right email marketing strategy to drive product engagement in SaaS businesses?

Marketing 52

Marketing Engagement Software Review Onboarding 52

Neil Patel

DECEMBER 6, 2020

This magic marketing channel is called email. Yes, just good old email. And that insane average return on investment is one of many email marketing statistics that have held true for years now. The biggest surprise to me is how many companies aren’t taking advantage of email marketing. More effective campaigns.

Marketing 145

Marketing Scale Software Review Technical Review 145

Intercom, Inc.

FEBRUARY 11, 2020

A company you bought something from months ago sends you an email with three immortal words: “We Miss You”. A retention campaign that paints a commercial relationship as a personal one will always be awkward at best and at worst will create ill will. 1: Focus on how your product helps. It happens every day.

Retention 282

Retention Sales Hiring Churn Onboarding 282

User Pilot

AUGUST 6, 2023

TL;DR Marketing automation describes the use of software tools to automate repetitive marketing tasks, like sending emails or scheduling social media content. Your marketing automation tool can help you score and qualify leads based on their activity inside the product. Let’s get right to it! Book the demo to see how!

Marketing 93

Marketing SaaS Social Media Onboarding 93

User Pilot

NOVEMBER 19, 2023

TL;DR Cross-selling is a sales and marketing tactic that helps increase the average order value by selling additional or complementary products to current customers. Use customer data segmentation to identify your most profitable customer segments and trigger relevant cross-selling campaigns. Improves customer retention.

Strategy 85

Strategy Customer Lifetime Value SaaS Business 85

User Pilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year.

ChatGPT 92

ChatGPT Social Media AI Market Research 92

Buffer Resources

APRIL 11, 2024

Make data-informed decisions Before you embark on your next volunteer, fundraising, or outreach campaign, research your audience’s preferences. Which emails, social posts, or web pages are people viewing and interacting with? Technology can help personalize emails. What’s your most popular newsletter or blog?

Technical Review 106

Technical Review Startup Social Media Marketing 106

ChurnZero

FEBRUARY 22, 2024

1: Data-driven personas bring hyper-relevance to customer marketing campaigns. Without any imports, exports, pivot tables, or excel cross-referencing, I can build customer marketing personas and campaigns in seconds. How to introduce a new feature to your user base in a more targeted, relevant way with ChurnZero.

Marketing 52

Marketing Scale Engagement Customer Success 52

Intercom, Inc.

JULY 27, 2022

Users spend far too much time jumping from app to app, hindering productivity. . At Intercom, one of the core beliefs guiding our product is that the old world of siloed companies and their siloed tools is breaking down. Intercom has unleashed the power of conversational support across Medallia’s growing suite of products.

Enterprise 205

Enterprise Headcount Engineering Cloud 205

Neil Patel

DECEMBER 11, 2020

You know the revenue is out there and you know an email campaign can help you get it. But how do you keep a strong handle on your campaign as it plays out over weeks and months? Email autoresponders can save you a ton of time and deliver huge returns on campaign investment. Or your team, for that matter.

Scale 143

Scale Mobile Pricing AI Search 143

User Pilot

MAY 16, 2023

However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. In this guide, we’ll go over the reasons why email marketing is important and showcase 12 SaaS email marketing strategies that you can use for your own email marketing campaigns.

Strategy 83

Strategy Marketing SaaS Onboarding 83

User Pilot

APRIL 18, 2024

They can help you understand how to target your marketing better to increase product engagement and usage. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer segmentation? Looking for the best customer segmentation examples? Let’s get started.

Customer Lifetime Value 91

Customer Lifetime Value Sales Recruiting Market Segmentation Scale 91

User Pilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. That said, we’ll review how to build a strong product strategy that delights users and unlocks product growth. What is a product experience strategy?

Strategy 96

Strategy Customer Lifetime Value Onboarding User Experience 96

User Pilot

JUNE 30, 2023

If not, our article will show you 8 ways product managers can leverage the synergy of the two tools to build in-app experiences that drive your product growth. Let’s look at 8 possible use cases: Hubspot customers can use Userpilot’s advanced analytics features to track product usage in real-time.

Software Review 93

Software Review Engagement Data Interviewing 93

User Pilot

AUGUST 30, 2023

The customer acquisition funnel in SaaS SaaS users go through the following acquisition stages: Awareness: Here, potential customers are unaware of your product or service; they just know they have a problem that needs a solution, so they begin their search. These actions include requesting a demo, signing up for a trial, etc.

Acquisition 100

Acquisition Strategy Social Media Customer Lifetime Value 100

User Pilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users.

Strategy 99

Strategy Marketing Social Media AI Search 99

Neil Patel

JULY 12, 2021

No, I’m not just talking about emails. Luckily for you, I’ve compiled a list of the best marketing automation tools with countless features and automated workflows that will make marketing less of a headache. to Automate Timely Emails. Pricing starts at $150 per month for unlimited emails, SMS, tracking, and technical support.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

User Pilot

OCTOBER 22, 2023

Bringing back dormant users and getting them to adopt your product brings greater ROI than acquiring new users. Re-engaging these users can also supercharge your product growth. TL;DR A dormant user is someone who abandons your product after using it briefly. Book a demo today to learn more. What are dormant users?

Management 98

Management Social Media Engagement Retention 98

User Pilot

DECEMBER 5, 2023

Customer satisfaction analytics are key to understanding what makes your customers happy and building a product that retains users. But how can you leverage this user sentiment data to lead product development and grow your business? Customer effort score ( CES ): the percentage of users who find your product features easy to use.

Customer Lifetime Value 87

Customer Lifetime Value Scale Retention Onboarding 87

User Pilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? TL;DR The customer activity cycle (or lifecycle) represents a customer’s complete journey with a product or service, from initial awareness to eventual advocacy or departure.

Strategy 102

Strategy Software Review Social Media Engagement 102

User Pilot

OCTOBER 15, 2023

But you may be thinking, what exactly is the role of a growth marketer, and how do they help grow your product ? While a growth marketer emphasizes experimentation to drive growth and bolster retention, a product marketer centers on activation and adoption. This article will help answer that exact question. What is growth marketing?

Growth Marketing 103

Growth Marketing Marketing Customer Lifetime Value Scale 103

User Pilot

MARCH 14, 2024

If you’re getting started with product analytics and want to better understand your users and how they reach conversion, then Amplitude Pathfinder is one of the most commonly recommended tools. In this article, we’ll break down all the details, pros, and cons of one of Amplitude’s analytics features – the Pathfinder.

Software Review 100

Software Review Engagement Data User Experience 100