Chargify

APRIL 23, 2019

There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. The first thing you may think, as we did, is “Does it matter? Do you really need to know what phase your company is in?”. Do you really need to know what phase your company is in?”. Are we still a startup? Pre-Startup.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

OpenView Labs

FEBRUARY 4, 2020

Segment CEO and Co-founder Peter Reinhardt was recently reflecting on what were his top lessons learned from changing packages and pricing. Over time, they removed the free tier and managed to raise prices by up to 8x with minimal impact to conversion or churn. and reach a $2.5M and reach a $2.5M

Pricing 60

Pricing Scale Technical Review Software Review 60

OpenView Labs

MARCH 24, 2020

When software as a service (SaaS) companies first began to enter the market, traditional methods of measuring businesses didn’t apply to them. If we look at two of the early SaaS companies to go public, Concur (1998) and Salesforce (2004), markets had no idea what to do with them. Here’s the problem: SaaS metrics are broken.

Metrics 43

Metrics Scale SaaS Sales Hiring 43

Baremetrics

MAY 7, 2019

We’ve also talked about our own journey at Baremetrics, sharing what it’s like , which is better , and lessons learned along the way. I would never raise funding” and conversely “I would never bootstrap” are both equally ignorant positions for a founder to hold. What do I need funding for? Funding Your Startup.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Outseta

OCTOBER 16, 2017

By Geoff Roberts 20 min read As the SaaS business model has matured over the course of the past decade, it's fair to say that awareness of the importance of the customer success function has escalated dramatically. If you're interested in listening to the audio version of this interview, here's what you'll find. How's it going, Aaron?

Interviewing 40

Interviewing Customer Success SaaS Software Review 40

SaaStr

MARCH 1, 2019

In Today’s Episode We Discuss: * How Tom made his way from creating software with his father in Brazil to being GP and forefront figure in the SaaS investment community as a GP at Redpoint today? Annual contracts: To what extent do annual contracts dominate today? How does this differ when comparing enterprise to SMB?

Scale 114

Scale SMB Sales Recruiting Sales Hiring 114

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 110

Merchant Services Payment Services SaaS Payments Payment Solutions 110

User Pilot

DECEMBER 3, 2021

Does the SaaS magic number sound rather mysterious? Today we’re going to talk about what the SaaS magic number is, how to calculate it, and what effects it can have on your business. The SaaS magic number is used to measure the results for every sales and marketing dollar spent.

Metrics 103

Metrics SaaS Scale Churn 103

Intercom, Inc.

JANUARY 16, 2019

Sure, you might get a few more deals across the finish line and maybe even score a lighthouse logo. An efficient and profitable sales org is the product of many strategic decisions – who you’ll hire, what you’ll pay them, how you’ll onboard and train them, and much more. But this approach rarely succeeds in today’s environment.

Scale 156

Scale Sales Hiring Underperforming Technical Team Scaling 156

Unbounce

MARCH 20, 2019

For this reason, ensuring a buttery-smooth post-click experience is fundamental to the app marketer’s toolbox. Hence this post. Along the way, we’ll throw in our two cents about what sets them apart. Let’s get started: Establish your conversion goal first. How to build app landing pages. So start there.

Automotive 145

Automotive Mobile Subscription Payment Features 145

SaaStr

FEBRUARY 21, 2020

David is also the author of foreentrepreneurs.com the must read blog in the world of SaaS metrics. In Today’s Episode We Discuss: * How David made his way into the world of SaaS at the age of 22. Does David agree, “entrepreneurship does not get easier with time, it just gets different”? Loving our podcast content?

Scale 189

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 189

SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. It’s an SMB SaaS company in the healthcare technology vertical. I broke into SaaS in 2009 I was the second sales hire and the 10th overall hire at a New York City based SaaS business called Zocdoc.

Sales Recruiting 254

Sales Recruiting Sales Hiring Scale Sales 254

SaaStr

JULY 29, 2022

If we want to queue up the conversation, we did a blog post on SaaStr last week, about how everyone from Salesloft, to Zendesk, to Salesforce, Workday said they’re really seeing no slow down. It still does work to get to these folks, and you’ve just got to penetrate. Jason Lemkin: Okay. Let’s get it going.

Scale 207

Scale Scaling Sales Hiring Enterprise 207

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. If you go back to before 2014, what you see is the power of the cloud. That was February 5th, 2019.

Sales Hiring 153

Sales Hiring Scale Payments Cloud 153

Outseta

FEBRUARY 2, 2019

It wasn’t that we had any issue with venture capital per se, it was simply a reflection of never wanting to have our hand forced in pursuit of growth if we thought it wasn’t what was right for the business. Indie.VC (V3) Website: [link] Key Personnel: Bryce Roberts Revenue Requirement: Post revenue, but no minimum requirement.

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

Neil Patel

APRIL 12, 2021

Apple does what it does so well that there are whole websites out there devoted to nothing but Apple products and Apple marketing. Even high-end journalistic publications like The Atlantic write endlessly about the company, dissecting what it does and how it does it. Apple is one of those brands for me.

Strategy 141

Strategy Marketing Technical Review Social Media 141

Sales Hacker

JULY 15, 2021

What is account-based marketing? ABM can mean everything from sending some nice packages to a handful of C-suite leaders to a full, cross-channel campaign that targets hundreds of employees. So you can focus your marketing efforts on the top 50 education SaaS brands in the USA. Conversion rate. ABM is hyper-focused.

Strategy 107

Strategy Outsourcing Services Outsourced Development B2B 107

User Pilot

OCTOBER 30, 2023

Looking for a good funnel analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for funnel analysis depending on the different criteria that different SaaS companies may have. Let’s dive in!

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

NOVEMBER 28, 2023

Looking for a good SaaS analytics tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Appcues!

SaaS Payments 52

SaaS Payments Payments Payment Solutions Software Review 52

User Pilot

NOVEMBER 28, 2023

Looking for a good SaaS reporting tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Appcues!

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

Intercom, Inc.

NOVEMBER 23, 2022

In 2012, looking to build something of his own, Patrick founded ProfitWell , a suite of products to help SaaS companies grow by optimizing pricing, reducing churn, and getting accurate revenue reporting. Hold on to it – it’s what keeps you going. What follows is a lightly edited transcript of the episode. Then, came integration.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

SaaStr

JANUARY 3, 2020

In Today’s Episode We Discuss: * How Tom made his way from creating software with his father in Brazil to being GP and forefront figure in the SaaS investment community as a GP at Redpoint today. Annual contracts: To what extent do annual contracts dominate today? How does this differ when comparing enterprise to SMB?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

User Pilot

NOVEMBER 28, 2023

Looking for a good product analytics tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for product analytics depending on the different criteria that different SaaS companies may have.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

User Pilot

OCTOBER 30, 2023

Looking for a good user behavior analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for user behavior analysis depending on the different criteria that different SaaS companies may have.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. Get a Userpilot demo for SaaS reporting and drive your product growth code-free.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

OCTOBER 30, 2023

Looking for a good user analytics tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for user analytics depending on the different criteria that different SaaS companies may have. Let’s dive in!

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

OCTOBER 30, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for user engagement analysis depending on the different criteria that different SaaS companies may have.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

Baremetrics

DECEMBER 18, 2019

What can we do to improve retention? Scoring yourself. After all: “What gets measured gets improved.”. means you’re growing, below, and you’re contracting. Most marketers and entrepreneurs optimize their activation model — how you get users into the product — for lead volume or lead conversion rate.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Sales Hacker

FEBRUARY 11, 2020

Prior to Ometria, Pete has been growing SaaS revenue teams for almost 20 years. What You’ll Learn. Pete’s a longtime veteran of the SaaS world and the sales world. It’s a really inspiring conversation. Outreach makes customer-facing teams more effective and improves visibility into what really drives results.

Sales Hiring 69

Sales Hiring Scale Sales Underperforming Technical Team 69

OpenView Labs

FEBRUARY 13, 2020

What can we do to improve retention? Working with over 800 startups, many of which I’ve formed personal relationships with, has taught me a lot about what actually moves the needle to improve retention. Scoring Yourself. After all: “What gets measured gets improved.”. means you’re growing, below, and you’re contracting.

Retention 52

Retention SaaS Payments Strategy Payment Solutions 52

All that Saas

JULY 14, 2021

It tells the user who, what and how the content is being used to help make better decisions. Sales enablement platforms are to feed sales representatives with productive content and give them opportunities to sell. It has become a necessity for sales enablement apps to be implemented in a business. The Sales Enablement Software in 2021.

Sales Enablement 52

Sales Enablement Software Review Software Development Team Review 52

Kellblog

JUNE 17, 2023

Those who find SaaS benchmark reports as impenetrable as James Joyce. The post could serve as my Ulysses Guide for the interested, but in need of assistance. The post could serve to slow them down and make them think a bit more before diving into interpretation. What do they say? So, let’s try it.

Scale 103

Scale Sales Benchmarks Metrics 103

Kellblog

JANUARY 2, 2024

Well, it’s that time of year again, time for my annual predictions post, now in its tenth incarnation. As I said last year , “while this bodes well for the customer success (CS) discipline, it does not automatically bode well for the customer success department.” Please remember that I do these for fun and fun alone. Partial hit.

AI Search 110

AI Search Technical Review Technical Advisors ChatGPT 110

OnStartups

JULY 7, 2021

Sam and Shaan asked me several questions about what it's like to be a billionaire, and I answered them openly and truthfully. Sam: I don't remember what I was going to say, but right before you came on, I was asking Dharmesh what he listens to. Shaan, do what you want. The Hustle My First Million Episode #197.

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

OnStartups

JULY 7, 2021

Sam and Shaan asked me several questions about what it's like to be a billionaire, and I answered them openly and truthfully. Sam: I don't remember what I was going to say, but right before you came on, I was asking Dharmesh what he listens to. Shaan, do what you want. The Hustle My First Million Episode #197.

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40