User Pilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Then, you’ve come to the right place!

AI Search 105

AI Search Software Review SaaS AI 105

User Pilot

APRIL 29, 2024

A well-designed in-app help center will help users to get instant answers to common support questions thus enhancing and simplifying the onboarding process. TL;DR In-app help (or in-app support ) refers to the provision of assistance and guidance directly within a software application or platform. Let’s get started!

SaaS 52

SaaS Onboarding AI Search Mobile 52

Payrix

APRIL 17, 2024

Payrix is an Embedded Payments solution that empowers software companies to create stickier and more profitable platforms. We make it easier for B2B platforms to create and own the most frictionless payments experience for their merchants.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

Stax

APRIL 11, 2024

Look for a PMS that can serve as an all-in-one platform for payment processing, integrates with other technologies, offers appropriate POS equipment, and prioritizes security compliance. Think of a PMS as your financial command center. It consolidates all your payment processing needs into one user-friendly platform.

Payment Services 88

Payment Services Payment Solutions Merchant Services Payment Methods 88

User Pilot

APRIL 17, 2024

TL;DR Customer insight platforms enable informed business decisions by analyzing customer behaviors and preferences to improve products and experiences. A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization.

AI Search 103

AI Search Social Media Cross-platform App Design (Application) Systems Review 103

User Pilot

FEBRUARY 25, 2024

User behavior is primarily focused on SaaS platforms and how users leverage them. 14 user behavior trends for 2024 To keep your SaaS platform engaging and attractive for users, it’s important to meet user expectations. Answer FAQs with self-service resource centers. And that’s where a platform like Userpilot can come in handy.

SaaS Payments 106

SaaS Payments Trends Payment Solutions Payment Methods 106

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! What are Zendesk integrations?

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media Customer Support 97

User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. Utilize in-app guidance with tools like Userpilot to create intuitive flows and resource centers. Use user data analytics to monitor in-app behavior, sentiment, engagement, and financial metrics.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

User Pilot

APRIL 29, 2024

An in-app resource center empowers users with self-service support and minimizes friction. Key principles of SaaS platforms When it comes to SaaS providers, the role of design isn’t restricted to making your product look good. It minimizes a user’s cognitive load and helps them understand your platform comfortably.

SaaS 98

SaaS Onboarding Trends User Experience 98

User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? To make the job a little bit easier, we’ve compiled a list of the 12 best adoption platforms, along with their use cases, features, and pricing. What is a digital adoption platform?

SaaS 98

SaaS Onboarding Pricing Mobile 98

User Pilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. LiveAgent excels as an Intercom competitor for live chat automation , offering customizable live chat and call center features. Why is an Intercom alternative needed?

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

User Pilot

FEBRUARY 14, 2024

We have offered HubSpot integration since June 2023, and have just released the 2-way Userpilot Salesforce integration. TL;DR Userpilot is a product growth platform that allows you to track and analyze user behavior, collect feedback, and create in-app experiences to drive user engagement. Salesforce is a leading CRM platform.

AI 105

AI Engagement User Experience SaaS 105

User Pilot

JANUARY 15, 2024

This is especially true when trying to implement an in-app support infrastructure within your platform. Creating a personalized experience, using in-app guidance /communication, and building an in-app resource center are all effective strategies for improving the fintech customer experience. Get your free Userpilot demo today!

Blockchain 101

Blockchain Artificial Intelligence Onboarding Banking 101

Totango

SEPTEMBER 22, 2023

, we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. And, CS has the technology and customer data to feed product, sales, and marketing with the integrated insights to drive innovation forward.

Enterprise 113

Enterprise Revenue Scale Innovation 113

User Pilot

MARCH 7, 2024

In reality, some companies are better served using free vs paid analytics platforms. In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. UXtweak is the best free user experience research platform.

Social Media 106

Social Media AI Search Mobile AI 106

User Pilot

JUNE 19, 2023

They should also support mobile learning and integrate with other organizational systems, like HR. For user onboarding in digital products, product adoption platforms like UserGuiding , Chameleon , and Userpilot are more suitable. Cloud-based SaaS LMS platforms have a number of advantages over self-hosted ones.

Systems Review 98

Systems Review Management SaaS Education 98

User Pilot

MARCH 9, 2023

TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. Note, the list doesn’t include checklists or the resource center functionality. Its lowest plan is cheaper than Pendo’s Starter plan and offers all its analytics and sentiment tools as well as integrations. No resource center or checklists.

Software Review 98

Software Review Technical Review Systems Review Scale 98

Totango

NOVEMBER 27, 2023

Forrester recognizes the value customer success platforms can provide to B2B companies looking to foster retention, growth, and advocacy. The global market research company conducted its first Forrester Wave™ evaluation of top customer success platforms. Offer self-service functionalities through community and knowledge centers.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

User Pilot

OCTOBER 5, 2023

Unlike conventional marketing automation, which prioritizes expanding audience reach, growth marketing automation centers on activities that drive rapid business expansion —e.g., This integration ensures both teams can access up-to-date customer data, allowing for better collaboration. Building a resource center with Userpilot.

Scale 106

Scale Marketing Growth Marketing Payment Features 106

User Pilot

APRIL 10, 2024

A SaaS resource center should include a variety of content to cater to different needs and learning styles. To ensure users find your knowledge base once it’s published, use a tooltip to guide users to the resource center. Integrate different types of content into your knowledge base with Userpilot.

Software Review 104

Software Review AI Search SaaS Technical Review 104

User Pilot

JUNE 30, 2023

Luckily, Userpilot’s resource center editor gives you full control and lots of fantastic options to choose from. In this article, we’re going to examine Userpilot’s resource center editor in depth. Start with set-up – get a resource center added via the engagement layer. There are many metrics to explore.

Software Review 98

Software Review Technical Review Engagement Pricing 98

User Pilot

MARCH 16, 2023

TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. With UserGuiding, you can integrate with multiple applications, build easy onboarding flows, create user segments and microsurveys , and analyze feedback. UserGuiding is a cloud-based digital platform that provides onboarding solutions for teams.

Pricing 98

Pricing Software Review Technical Review Onboarding 98

User Pilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in! Let’s dive in! Starts at Starter’s $2,988/year.)

Artificial Intelligence 105

Artificial Intelligence Social Media Software Review AI Search 105

User Pilot

AUGUST 6, 2023

Resource centers and chatbots are another way to provide automated guidance and support to users. Examples of marketing automation include sending automated emails triggered by user behavior , or scheduling and posting content across all social media platforms. Userpilot resource center. A/B testing in Userpilot.

Marketing 98

Marketing SaaS Social Media Onboarding 98

User Pilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. TL;DR Onboarding platforms allow organizations to design personalized onboarding experiences that enable new users to realize the product value. Ready to dive in?

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

User Pilot

APRIL 24, 2024

AI implementation comes with challenges like skill gaps or integration complexities. Userpilot is a product growth platform that uses AI to power its writing assistant and localization features. The respondents were also concerned about AI reliability and integration issues, which could break existing processes.

AI 95

AI Artificial Intelligence SaaS Generative AI 95

User Pilot

FEBRUARY 15, 2024

Userpilot is a digital adoption platform (DAP) that fosters product growth through a variety of product analytics tools , including funnel analysis, among other useful features. Hubspot is a powerful customer platform with a variety of hubs containing various features for tracking sales funnels, interpreting marketing data, and more.

Sales Funnel 106

Sales Funnel SaaS User Experience Forecasting 106

Subscription Flow

FEBRUARY 2, 2024

This blog is centered around Asana integrations with SubscriptionFlow and in general the best Asana integrations. In this blog, keeping all this mind, we will look at some of the top Asana integrations with SubscriptionFlow. Users can simply monitor these tasks in this way to make sure nothing gets missed.

Payments 59

Payments Payment Services SaaS Payments Payment Features 59

User Pilot

OCTOBER 26, 2023

Instead of forcing users to contact customer support or customer success teams, product-led businesses offer users on-demand support through knowledge bases , resource centers, and in-app guidance. How to integrate the product-led approach in complex products? Resource center in Userpilot. Sounds perfect, right? .

Outsourcing Services 104

Outsourcing Services Onboarding Customer Support Customer Lifetime Value 104

User Pilot

MARCH 21, 2024

Adoption stage : Guiding users to integrate the product into their routines, personalizing the experience for deeper engagement. ActiveCampaign : A marketing automation platform for engaging customers with personalized campaigns throughout their lifecycle. Building an in-app resource center with Userpilot.

Strategy 106

Strategy Software Review Social Media Engagement 106

Neil Patel

SEPTEMBER 2, 2020

NOTE: Bing now refers to all platforms related to their shopping ads by the Microsoft name. For example, what was once called the “Bing Merchant Center” is now the “Microsoft Merchant Center.” You can easily craft ecommerce ad campaigns across platforms (Google included) to reach a wider audience.

Merchant Services 144

Merchant Services Business Advertising Software Review 144

User Pilot

JUNE 29, 2023

Userpilot is a powerful platform that makes it simple to create resource centers, contextually relevant guides, and more. Feature video tutorials in resource centers built with Userpilot. Userpilot First up, let’s take a look at what makes Userpilot’s user documentation so effective: Userpilot ’s resource center.

Management 98

Management Technical Review Software Review Customer Support 98

User Pilot

MARCH 19, 2024

Offer self-service support with a resource center to remove friction. User experience optimization is the process of improving the overall experience of users when they engage with your app, website, or other digital platforms. Your resource center can help users easily discover your product’s features and boost website traffic.

User Experience 105

User Experience SaaS AI Search Customer Lifetime Value 105

How To Buy Saas

MARCH 14, 2024

WhatsApp is, as you know, everyone’s favorite messaging platform. The simple answer to this is through integrating a WhatsApp chatbot, which helps to enhance interactions with your customers and contribute to business growth. It is such an integrated program that it is widely used around the globe nowadays.

SMB 52

SMB Artificial Intelligence Enterprise Business 52

BetterCloud

FEBRUARY 6, 2024

The recognition and feedback we received from IT professionals in 2023 reaffirmed the need for a platform like BetterCloud to help IT operate more lean and regain domain control over SaaS – giving IT the control to manage SaaS adoption, administration, security, and costs. ” Apr 27, 2023 “Very easy to use.

Software Review 52

Software Review Software Innovation Operational efficiency. 52

Andreessen Horowitz

OCTOBER 12, 2023

Whether or not a program integrates AI is less important than quality, safety, usability, and cost. Koester warned us that standalone solutions, without being integrated into the existing workflow, often go unused. That ultimate user could be a physician or a specific administrative team member.

Healthcare 113

Healthcare AI Payments Enterprise 113

User Pilot

AUGUST 28, 2023

Maintaining core brand elements across various platforms to offer a familiar brand image. So, consistency across different platforms and interactions lets you fulfill customer expectations and be their choice. In-app resource center in Userpilot. Reinforce brand values by being consistent in messaging and every action you take.

Branding 98

Branding Onboarding Social Media Development 98