SaaStr

OCTOBER 8, 2023

We run on Productboard , Figma , Jira , Mixpanel , Pendo , and Looker. “My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader.

AI 224

AI Innovation Communication Revenue 224

User Pilot

APRIL 7, 2024

Pendo is the best for tracking mobile users. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. But how do you know you’re picking the right tools? TL;DR User tracking is the process of recognizing, identifying, and interpreting data into insights into user behavior.

Scale 86

Scale Social Media AI Search SaaS 86

User Pilot

MARCH 7, 2024

Pendo is the best analytics platform for mobile apps. Mixpanel is a product analytics platform with superior visualization capabilities. Heap is the best platform for analyzing user behavior with session replays. Amplitude is the best product insights tool with AI-based event analytics. Web analytics tools. Mobile analytics tools.

Social Media 97

Social Media AI Search Mobile AI 97

User Pilot

MAY 3, 2023

Is Pendo onboarding functionality any good? We look at the onboarding features Pendo offers, how to use them, and their pros and cons. We also check out Pendo’s pricing plans and what its users think about it. Finally, we check out a very attractive alternative to Pendo. Pendo offers 4 pricing plans, including a free one.

Software Review 93

Software Review Onboarding Pricing Engagement 93

User Pilot

APRIL 26, 2024

Pendo for tracking feature adoption. You’re looking to track your customer data and build your sales and marketing efforts around it. Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. Event tracking.

Software Review 87

Software Review Software Scale Systems Review 87

Tom Tunguz

AUGUST 14, 2022

Last week, Office Hours welcomed Bill Binch, former CRO at Pendo, EVP Worldwide Sales at Marketo & operating partner at Battery to share his views on building world-class sales organizations. Bill & I exchanged emails about Deliberately Underselling as Sales Strategy. But we covered much more.

Startup 304

Startup Construction Sales Compensation 304

Tom Tunguz

JULY 28, 2022

Most recently, Bill led the sales team at Pendo as CRO. On August 11 at 9:30 AM Pacific time, Office Hours will host legendary sales leader Bill Binch. Bill started his career at Oracle where he rose to VP. He led Marketo sales as EVP of Worldwide Sales. Today, he’s an operating partner at Battery.

Compensation 221

Compensation Sales Strategy 221

User Pilot

JULY 31, 2023

What is Pendo? In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. We also have a quick look at Userpilot as a worthy Pendo alternative. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams.

Underperforming Technical Team 79

Underperforming Technical Team AI Scale Onboarding 79

SaaStr

MAY 3, 2022

Bill Binch, Operating Partner // Former CRO @ Battery Ventures // Pendo. Jennifer Brannigan, CRO @ Pendo. Ok we’re all gearing up for 2022 SaaStr Europa in Barcelona — join us there at the beach with 2,500 of your SaaS BFFs on June 7-8! But then after that it’s a spring to the 8th ever SaaStr Annual! See you there!!

New CTO 187

New CTO Scale CTO AWS 187

User Pilot

MARCH 18, 2024

Is Pendo or Whatfix the best tool for no-code growth? TL;DR Let’s explore how Pendo, and Whatfix compare when it comes to enabling SaaS no-code growth. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

Software Review 52

Software Review Technical Review Scale Onboarding 52

User Pilot

NOVEMBER 21, 2023

Hubspot integrates nicely with tools like Pendo and Amplitude. For example, you can use the Hubspot contact and company data to optimize Pendo’s user segmentation feature. One such platform is Userpilot, a no-code product growth software for analyzing user behavior and creating personalized user experiences.

Management 89

Management Software Social Media Trends 89

User Pilot

MARCH 16, 2024

Is Pendo or UserGuiding the best tool for no-code growth? TL;DR Let’s explore how Pendo and UserGuiding compare when it comes to enabling SaaS no-code growth. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

Software Review 52

Software Review Onboarding Pricing Technical Review 52

User Pilot

FEBRUARY 20, 2023

Pendo vs Amplitude? Pendo is a product adoption platform famous for high-quality analytics solutions. Userpilot is a digital adoption platform with advanced analytics tools , which is a good alternative to Pendo and Amplitude at a fraction of their price. Retention analysis is offered by both Pendo and Amplitude.

Software Review 95

Software Review Systems Review Underperforming Technical Team Mobile 95

User Pilot

MARCH 16, 2024

Is Pendo or Chameleon the best tool for no-code growth? TL;DR Let’s explore how Pendo and Chameleon compare when it comes to enabling SaaS no-code growth. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

Software Review 52

Software Review Technical Review Onboarding Scale 52

User Pilot

FEBRUARY 13, 2024

Wondering whether Userpilot or Pendo is the best option for your SaaS company? This article is going to dive into the Userpilot vs Pendo debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? What is Pendo? Let’s get into it!

SaaS 52

SaaS Onboarding Benchmarks Mobile 52

User Pilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. What are the best onboarding platforms available on the market in 2024? This depends on your use case.

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

User Pilot

MARCH 9, 2023

Pendo Free sounds like an attractive option. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. You can use Pendo Polls to collect basic feedback but surveys and NPS tools are not covered. Appcues is a better option than Pendo for mobile apps. What is Pendo Free?

Software Review 89

Software Review Technical Review Systems Review Scale 89

User Pilot

MARCH 29, 2024

Pendo is best for tracking how mobile users. Mixpanel is the best cross-platform behavior analytics tool. Hotjar is the best user session analytics software. Crazy Egg is the best heatmap analytics software. Tableau is best for behavioral data visualization. Amplitude is the best analytics tool for event tracking. Session replay tools.

Social Media 87

Social Media AI Retention Pricing 87

User Pilot

FEBRUARY 21, 2023

Heap vs Pendo? Pendo is a digital adoption platform with robust analytics functionality. Pendo’s Paths offer similar functionality. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Let's jump right into it!

Software Review 93

Software Review Underperforming Technical Team Technical Review Systems Review 93

User Pilot

APRIL 27, 2023

Pendo is best known for its state-of-the-art analytics features. How good are Pendo surveys though? To be more specific, we analyze the survey functionality, look at its strengths and limitations, share Pendo’s pricing, and explore alternative tools that might do a better job than Pendo surveys. What are Pendo surveys?

Software Review 79

Software Review Mobile Pricing Underperforming Technical Team 79

SaaStr

APRIL 3, 2021

“Four Product Strategy Shifts on the Path to $100M+ ARR with Pendo” How Pendo has remade itself 4 times on the way to $100m in ARR. #3. “Four Product Strategy Shifts on the Path to $100M+ ARR with Pendo” How Pendo has remade itself 4 times on the way to $100m in ARR. #3.

Scale 149

Scale Cloud Scaling Strategy 149

User Pilot

MAY 18, 2022

Pendo Feedback is one of the most popular trademarks of pendo.io Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Let’s see if Pendo Feedback is worth spending all that extra money on. Businesses use Pendo Feedback to collect and prioritize product requests.

Software Review 94

Software Review Pricing Enterprise Onboarding 94

User Pilot

MARCH 20, 2023

Pendo vs Mixpanel? TL;DR Pendo is a product adoption tool whereas Mixpanel is a purely analytics software. TL;DR Pendo is a product adoption tool whereas Mixpanel is a purely analytics software. Both Pendo and Mixpanel enable you to segment users according to their properties and events that they complete. Book the demo!

Mobile 77

Mobile Retention Pricing Engagement 77

User Pilot

FEBRUARY 15, 2023

Pendo is a product adoption platform with excellent analytics but limited in-app experiences, especially in the lower plans. What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. Want to learn how?

Software Review 91

Software Review Management Systems Review SaaS 91

SaaStr

AUGUST 16, 2021

We put out a call on Twitter the other day for folks’ best tips on what has really lowered churn for them this year. A few of the best: “Hire more relationship managers. Customers care about relationships, and nothing replaces a human available to help whenever you need something.” ” — Sam Blond, CRO, Brex.

Churn 315

Churn Sales Hiring Headcount Technical Review 315

User Pilot

APRIL 26, 2022

Curious about the Pendo Resource Center? Let’s examine Pendo to see if its solution can serve the purpose of a modern Resource Center. Pendo aims to help its customers create product experiences, among other things. The Resource Center is not available on Pendo’s free plan. What is Pendo product for?

Software Review 93

Software Review Onboarding Enterprise Branding 93

User Pilot

APRIL 19, 2022

If you’re looking to create user surveys to examine sentiment and customer loyalty, then chances are you’ve considered using a Pendo NPS survey. Like every other B2B buyer, it’s important to research a product before committing to it, especially in this case that you can’t try out Pendo NPS for free.

Software Review 92

Software Review Software Pricing Enterprise 92

User Pilot

MAY 14, 2023

If you go for a digital adoption platform , like Userpilot , Appcues , Pendo , or Chameleon , their analytics functionality may be limited. Pendo has the most advanced analytics features but it’s quite pricey and doesn’t track events in real time. Adobe Analytics offers similar functionality but no free plans. Amplitude pricing.

SaaS 90

SaaS Scale Social Media Pricing 90

SaaStr

MARCH 9, 2020

While Santa Clara County (and global events) forced us to postpone SaaStr Annual to September, our good friends at Pendo, Zendesk and other leading SaaS companies are putting on a short + powerful virtual event on Wednesday recapping their product announcements for the week. Please join if you can here — we would really appreciate it.

Cloud 158

Cloud Trends SaaS 158

User Pilot

DECEMBER 15, 2023

Looking for a good in-app surveys tool and wondering which one of Pendo, Appcues, and Stonly is the best option for your SaaS company? Let’s explore how Pendo, Appcues, and Stonly compare when it comes to in-app surveys. There is a better tool for your SaaS than Pendo! Let’s compare them! Let’s dive in!

Software Review 52

Software Review Technical Review Mobile Underperforming Technical Team 52

User Pilot

JANUARY 31, 2024

Pendo is a product analytics and adoption platform offering various features to improve user engagement and deepen understanding of the product. Mixpanel specializes in tracking user events, offering intuitive analytics to understand customer behavior, drive engagement, and support informed decision-making. What are product analytics tools?

Management 91

Management Scale Software Review User Experience 91

User Pilot

APRIL 28, 2022

Appcues vs Pendo? This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Appcues and Pendo are both types of onboarding software, designed to help boost customer engagement. Are Appcues and Pendo the same?

Onboarding 87

Onboarding Software Review SaaS Technical Review 87

User Pilot

DECEMBER 15, 2023

Looking for a good SaaS analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? Let’s explore how Pendo, Appcues, and Mixpanel compare when it comes to SaaS analytics. There is a better tool for your SaaS than Pendo! Let’s compare them! Let’s dive in!

SaaS 52

SaaS Software Review Technical Review Mobile 52

User Pilot

DECEMBER 15, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s explore how Pendo, Appcues, and UserGuiding compare when it comes to SaaS reporting. There is a better tool for your SaaS than Pendo! Let’s compare them! Let’s dive in!

SaaS 52

SaaS Software Review Technical Review Underperforming Technical Team 52

User Pilot

DECEMBER 10, 2023

Looking for a good user feedback tool and wondering which one of Pendo, Appcues, and Stonly is the best option for your SaaS company? Let’s explore how Pendo, Appcues, and Stonly compare when it comes to user feedback. Let’s explore how Pendo, Appcues, and Stonly compare when it comes to user feedback. Let’s compare them!

Software Review 52

Software Review Technical Review Mobile Underperforming Technical Team 52

User Pilot

DECEMBER 15, 2023

Looking for a good customer satisfaction tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? Let’s explore how Pendo, Appcues, and Product Fruits compare when it comes to customer satisfaction. There is a better tool for your SaaS than Pendo! Let’s compare them!

Software Review 52

Software Review Technical Review Mobile Underperforming Technical Team 52

User Pilot

DECEMBER 15, 2023

Looking for a good onboarding automation tool and wondering which one of Pendo, Appcues, and Stonly is the best option for your SaaS company? Let’s explore how Pendo, Appcues, and Stonly compare when it comes to onboarding automation. Let’s explore how Pendo, Appcues, and Stonly compare when it comes to onboarding automation.

Onboarding 52

Onboarding Software Review Technical Review Mobile 52