Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. I recommend that a startup should consider three questions when choosing a SaaS billing platform: What is the specific billing logic the platform should provide?

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Manual processes first.

Scale 148

Scale Payment Services Payment Methods Scaling 148

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. Building a flippable business can work, but those are often built by taking advantage of short-term trends.

Software Review 144

Software Review Technical Review Development Team Review Branding 144

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I What success looks like for using both together.

Scale 144

Scale Sales Payment Methods Merchant Services 144

User Pilot

APRIL 15, 2024

In-app support strategies to eliminate them. Collect passive customer feedback to improve the in-app experience and more. Analyze customer data and improve in-app communication with interactive guides. This could mean they’re unable to get answers, troubleshoot app issues, or learn about product updates on time.

Communication 89

Communication SaaS Payments Payment Solutions Payment Methods 89

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

SaaSOptics

MARCH 1, 2022

What makes finance teams throw up their hands and say, “I just need a tool that can do X!” finance teams are responsible for planning the financial roadmap of an organization and keeping everything in balance. So, where do point solutions fit into all this? . On the other hand, point solutions (QuickBooks, Xero, etc.)

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

User Pilot

MARCH 25, 2024

Because it improves your business’ profitability, understanding and reducing churn also gives you a better customer acquisition cost to customer lifetime value (CAC: CLV) ratio. Use checklists to guide users toward key actions within your app. Outside of the lost revenue that comes from losing customers (and that is a lot!),

Underperforming Technical Team 77

Underperforming Technical Team SaaS Payments Payment Solutions Payment Methods 77

SaaStr

AUGUST 12, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling and VC funding. But I think going to your point, Nathan, what folks miss a little bit is how much crap VCs are digging out of, and that leads to a lot more hard nos. Have revenue, but early, so like 50K ARR after two months of charging for a product.

Scale 187

Scale SaaS Payments Scaling SaaS 187

User Pilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. 2: Customers churn as a result of an ineffective onboarding process that doesn’t deliver product value.

SaaS Payments 86

SaaS Payments Churn Underperforming Technical Team Payment Methods 86

Casey Accidental

OCTOBER 27, 2020

In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. But even for companies with this early viral growth, there comes a point in time when this organic growth needs to be supplemented with formal sales. Yes, Slack started off with no sales team.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Intercom, Inc.

OCTOBER 12, 2021

As a support leader, you already know how important it is to take care of your customers – but it’s just as important to take care of your support team. Here’s why human support is so crucial for any customer-centric organization, and how it can have a significant impact on your team, your business, and your customers.

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Payment Methods Payments 222

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Lessons for scaling high-growth organizations.

Scale 114

Scale Payment Services Payment Methods Sales Hiring 114

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Join us at SaaStr Annual 2020.

Payments 116

Payments Merchant Services Payment Solutions Payment Services 116

SaaStr

APRIL 30, 2022

Average Revenue per Customer. The second constituent there is the developer. Why do developers love SaaS products? The last kind of constituent here is investors and business owners. And basically SaaS revenue models is just magical for investors and for businesses. SaaS businesses have churn.

SaaS Payments 230

SaaS Payments Metrics Payment Methods Scale 230

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding.

Payment Solutions 101

Payment Solutions Payment Methods Payment Services Payments 101

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. They also manage finances and supervise one or more engineering teams. Account Managers: They serve as the lead point of contact for all customer account management matters.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

SaaStock

FEBRUARY 13, 2019

When we announced a few weeks ago that we would be bringing our leading SaaS conference to Asia, and running it in Hong Kong, many locals thanked us for choosing the city. Their solutions span a wide range of verticals: from E-commerce, HR and Health to collaboration, infrastructure and AI. See our agenda and book tickets here.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

ChurnZero

APRIL 27, 2021

In this article we will share some enlightening Q&A with our lead investors from our seed, Series A, and Series B funding rounds. Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. Let’s hear what they each had to say. . ChurnZero raised a $2.5

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

User Pilot

OCTOBER 30, 2023

TL;DR User behavior analytics (UBA) is the monitoring, gathering, and analyzing of user actions and data using monitoring systems, allowing you to acquire useful insights into your users’ desires, concerns, and challenges.It Which specific aspects of your website or app frustrate them?

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

SaaStr

NOVEMBER 21, 2020

How should sales and marketing work together on pricing? I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. It just made it a lot easier for us to scale up Salsify as we found success.

SaaS Payments 245

SaaS Payments Scale Payment Services Payment Solutions 245

Baremetrics

FEBRUARY 2, 2021

If you’re looking the best online payment processor, you've likely come across options including Stripe and Zuora. Both power a wide range of companies, but which is the best for your business? Wide Range of Payment Options Stripe helps companies take their business international, with support for over 135 currencies.

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

User Pilot

OCTOBER 30, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s take a closer look at its benefits.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? Join Joaquim Lecha, CEO at Typeform, and Christoph Janz, Managing Partner at Point Nine, as they delve into freemium at scale. We give them the superpowers of the developer and the designer. FULL TRANSCRIPT BELOW.

Scale 130

Scale Scaling Payment Methods SaaS Payments 130

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Chargify

APRIL 23, 2019

There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Hopefully the information below will help you avoid premature scaling.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. Enter the platform company. Zach : So in our back end, we’ve integrated with about 10,000 financial institutions in the U.S.

Payments 143

Payments SaaS Payments Banking Underperforming Technical Team 143

Neil Patel

SEPTEMBER 12, 2020

Or perhaps you work in marketing and are looking for ways to test and optimize your sales funnels. However, as they are multi-purpose in nature, you cannot expect these features to not be as in-depth and robust as more specialist platforms. Content management platforms. eCommerce platforms. Ease of use.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. These companies can scale really efficiently. They need fewer sales as a percentage of overall employees.

Payment Solutions 145

Payment Solutions Pricing Payments Payment Services 145

Baremetrics

MARCH 23, 2021

Introduction You want a subscription model for your business that increases revenue and keeps customers. You think about either Stripe , a payment platform, or Recurly , a customer-driven one to handle your billing. Decide on one or both depending on how you see your business and its success. Which do you choose?

Payment Services 69

Payment Services Payment Features Payment Methods Payments 69

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. How Revenue Grid enables smarter selling. powered by Sounder.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

Navint

FEBRUARY 20, 2019

Earlier this year, we welcomed Sean Joyce to the Navint team. Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. What made you want to be a part of this consultancy?

Payments 53

Payments Technology Scale Revenue 53

Audacix

NOVEMBER 10, 2023

Even after knowing the massive difference that automated vulnerability scanning tools can make, many organizations are hesitant to integrate application security tools in the software development life cycle. Similarly, testers and developers need to know about these features of application security tools.

Payment Services 40

Payment Services Payment Solutions DevOps as a Service Payments 40

Sales Hacker

AUGUST 4, 2022

But it won’t help you if you don’t leverage it to actually develop and grow relationships. Sales: It’s not just a numbers game. Sales is a numbers game,” is probably one of the most common phrases uttered by grizzled sales veterans. Case in point: I’ve worked in tech sales almost my entire career.

Scale 82

Scale Underperforming Technical Team Social Media Payments 82

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. Start with your existing sales and see where there’s interest from existing buyers. David used the U.S. as an example: “You charge in U.S.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78