Remove Payment Methods Remove Payments Remove Reference Remove Underperforming Technical Team
article thumbnail

How to Find the Best SaaS Billing Platform: A Complete Guide

Stax

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? What is a SaaS Billing Platform?

article thumbnail

Vertical SaaS vs Horizontal SaaS: 8 Differences and Similarities

Stax

Horizontal SaaS refers to general-purpose software solutions that are applicable across industries and attract a diverse user base. Vertical SaaS solutions are SaaS products designed for use by a specific industry or business vertical. By serving common business needs, horizontal SaaS platforms have a very wide target audience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them

User Pilot

And how can customer success teams address them to ensure product growth? TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs.

article thumbnail

6 Customer Communication Pain Points in SaaS + How to Resolve Them

User Pilot

TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. Generic support without any personalization. Steps to eliminate customer pain points: Offer personalization with omnichannel support. We cover: Types of customer pain points.

article thumbnail

5 Key Steps to Evolving Your Offering Into a Platform with Eventbrite and Stripe (Video + Transcript)

SaaStr

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Join us at SaaStr Annual 2020.

Payments 116
article thumbnail

Do SaaS Affiliate Programs Work? [+7 Related Stories from SaaS people]

Incredo

3) Almost any business in the world needs this or that software for its own needs. Software to track analytics, transfer payments, manage inventory, create videos and for many other things. And they refer your software not to their friends but usually to people they don’t know. But most SaaS startups don’t realize that.

article thumbnail

Best Competitor Research Tools to Spy on the Competition

Neil Patel

Instantly, you can see a snapshot of your competitor’s current domain authority, referring domains, and backlinks. However, what’s most helpful is the detailed data like referring pages, URLs, domain authority score, and anchor text. There are three subscription tiers: Pro, Guro, and Business. Type in a website of your choice.