SaaStr

DECEMBER 5, 2022

Allissa and Patrick believe that SaaS founders—bootstrapped or not—can pull six key levers to significantly impact their businesses. . In SaaS, retention is usually driven by recurring revenue, cross-selling, and up-selling. This is where SaaS companies generate most their revenue. Lever #1: Tactical retention.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

Neil Patel

NOVEMBER 9, 2020

The solution? While it’s a trend across sectors, it’s picking up steam in tech where companies are looking to deliver more complete solutions to consumers. For example, HR and finance SaaS vendor Workday bought Scout RFP (a San Francisco startup with a team of 8) for $540 million. Micro startup acquisitions.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

ChurnZero

DECEMBER 14, 2023

That’s when it occurred to him: the process of scheduling an appointment with the barber was the same as it was 20 years ago. A double-booking problem emerges Named for a character role in the Netflix series, Game of Thrones , Squire set out to be a reservation system for barbershops: “Open Table for barbers”, as some have put it.

Payment Solutions 52

Payment Solutions SaaS Payments Payment Methods Scale 52

SaaStr

AUGUST 12, 2022

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. Colin here, CEO of a startup, B2B SaaS, and raising a seed round right now. Take the meeting.

Scale 187

Scale SaaS Payments Scaling SaaS 187

OPEXEngine

JANUARY 28, 2020

As alternative financing solutions attract more attention from entrepreneurs, some VC investors are noticing more startups are turning to these options for their growth and working capital needs, many times mixing and matching RBF with a term loan, line of credit with a forward commitment, or both. Funding options by stage of growth.

Venture Capital 61

Venture Capital Finance Payments Revenue 61

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Outseta

APRIL 14, 2020

I’ve come to believe that there are only two scenarios where it undeniably makes sense to raise venture capital: You’re building something so capital intensive that it can’t possibly be built without massive amounts of money. If the second describes you, well done—venture capital may very well make sense for you.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Technology Enables Strategy; Doesn’t Define It. Sales Process Engagement.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. I learned a million lessons about SaaS, about start-ups, and about life along the way.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Outseta

JANUARY 10, 2020

While our regular company updates focus largely on product updates, this one is intended to pull back the curtain and provide some insight into how much it costs to build a modern SaaS business, how we’ve allocated equity amongst our team, and what we’ve done from a marketing perspective to grow our user base. 2017 2018 2019 Total.

SaaS Payments 55

SaaS Payments Scale Payment Methods Payment Solutions 55

Baremetrics

MAY 7, 2019

million – about half of all the cash they had on hand – to buy out their main venture capital investors after eight years since founding. Whether founders want to admit it or not, less-than-ideal funding sources like personal savings and credit cards are more popular than you’d think. Tyler Tringas of Earnest Capital.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Outseta

FEBRUARY 2, 2019

By Geoff Roberts 12 min read When we first started building Outseta we stated outright that we weren’t interested in raising venture capital—instead, we planned on bootstrapping the business and remaining independent. Each time a payment is made, the fund’s ownership stake is reduced with the founders’ ownership shares increasing.

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

Baremetrics

AUGUST 23, 2021

When bootstrapping a business, you are using your personal assets—cash, of course, but also your garage, home office, personal car, laptop, and anything else you can extract value from—to build and expand your business. What does bootstrapping look like for SaaS? You will be funding your dream using personal savings.

Business 96

Business Payment Services SaaS Payments Payment Solutions 96

SaaStr

APRIL 18, 2019

And I’ve been building SaaS Companies now for 20 years, so that’s a long time. They were building time and expense software. But they were doing it earlier than Java and trying to do it in a way where it gets deployed on the internet, which is something we would call SaaS today. Join us for SaaStr Annual 2020.

Sales Recruiting 162

Sales Recruiting VP of Engineering Scale SaaS Payments 162

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Chart Mogul

MARCH 24, 2020

Contrary to what both proponents of bootstrapping and raising capital want you to believe, choosing between the two sides of the debate is not just a matter of personal preference. that largely determine which path is right for you and your software business. As if it’s a 50/50 call. However, I don’t believe that’s the case.

Payment Methods 52

Payment Methods Venture Capital SaaS Payments Sales Hiring 52

Chart Mogul

MARCH 24, 2020

Contrary to what both proponents of bootstrapping and raising capital want you to believe, choosing between the two sides of the debate is not just a matter of personal preference. that largely determine which path is right for you and your software business. As if it’s a 50/50 call. However, I don’t believe that’s the case.

Payment Methods 52

Payment Methods Venture Capital SaaS Payments Sales Hiring 52

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. We have over 1,500 apps listed in our app directory, so those are with third party partners. Thank you Ceci. I’m Vicki Lin.

Payments 117

Payments Scale Scaling Revenue 117

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. Christoph co-founded Point Nine Capital in 2011. In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS.

Development Team Review 153

Development Team Review Software Review Management SaaS Payments 153

SaaStr

MAY 27, 2020

Whatever it is, the way you tell your story online can make all the difference. Mark Suster | Managing Partner @ Upfront Ventures. We woke up February 2020 with a shock to the system and no idea what it would mean for our business. So we had a shock to the system with no idea what it actually meant. FULL TRANSCRIPT BELOW.

Technical Review 186

Technical Review Payment Services Payment Methods Development Team Review 186

Outseta

AUGUST 31, 2018

We now support Stripe as a payment gateway. When we launched our subscription billing and management functionality, we initially partnered with Forte Payment Systems as our payment gateway. As a result, adding Stripe as a payment gateway very quickly became the most requested feature from our users.

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. Returning investors in the round included Baird Capital and Grotech Ventures.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

ProfitWell

AUGUST 13, 2020

But first, the B2B SaaS index. Ben Horowitz is the co-founder and general partner of Andreessen Horowitz, a private venture capital company. How is the B2B SaaS market trending? ??7 Today, our B2B SaaS index is valued at 1,665 points, with overall growth climbing 0.77% over the last seven days. I'll fill you in.

Payments 52

Payments SaaS Payments Payment Methods Underperforming Technical Team 52

SaaStr

JUNE 28, 2020

A venture capital investor, she is the founder of Cowboy Ventures. But I think for a lot of vertical SaaS, they’ll see impacts when the Q2 numbers come out. Are you more excited about eCommerce? Partially, I think, for personal reasons. 346: Aileen Lee is a U.S. seed investor. Jason Lemkin: Yep.

Part-Time VPE 160

Part-Time VPE Sales Hiring Payment Methods SaaS Payments 160

Sales Hacker

JANUARY 21, 2020

This week on the Sales Hacker podcast, we speak with Angus Davis , VC and Partner at Foundation Capital. Angus is an amazing person — who never went to college. Angus is an amazing person — he never went to college. Angus Davis: Foundation Capital is a Silicon Valley-based venture capital firm.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Point Nine Land

MARCH 7, 2019

It seems like while there’s been a lot of discussion in the SaaS community about the right time to bring on a VP of Sales or VP of Marketing (with the best advice coming from Jason himself¹), the finance department hasn’t attracted as much attention yet. are usually also things such a person could take care of instead of the founders.

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

SaaStr

NOVEMBER 21, 2019

I’m the founder of Blossom Capital. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. I work with Dawn Capital. We are a purely B2B fund, focused on software and fintech. Maybe fifty of them are B2B SaaS. Evgenia : Hi.

New CTO 142

New CTO Sales Hiring B2C CTO Hire 142

SaaStr

JULY 8, 2020

Personally, our team has been holding back a little bit. We can only process so much change, and I feel like we’ve been through three worlds since early March. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Are you more excited about eCommerce?

Investment 155

Investment Technical Review Part-Time VPE Development Team Review 155

SmartKarrot

SEPTEMBER 1, 2022

It is a sign of development, showing that the business has effectively transitioned from an R&D organization dependent on venture capital to an autonomous, long-lasting enterprise. . But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. .

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10