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From conversion to retention: industry experts on improving your onboarding

Intercom, Inc.

If your product is to survive and your business is to grow, improving your user onboarding must always be top of mind. First, onboarding is the one thing that every user of your product experiences. Secondly, just as Ruairí wrote recently , your onboarding strategy must adapt over time as your product and business evolve.

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How Companies do Software Training and Onboarding

Upscope

You can go slightly crazy figuring out how to onboard and train employees and customers on software because it requires swimming through lots of abbreviations like DAP, LMS, Internal KB, as well as help centre, customer knowledge base, and corporate Wiki. What training and onboarding problems does software create? What do they do?

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Customer retention is the new conversion

Intercom, Inc.

High customer retention is built on great product onboarding. “Product onboarding is the key to customer retention” The key area – and the area that’s most under-invested in for most businesses – is onboarding a customer successfully. Product onboarding is the key to customer retention. Sounds great.

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4 Spectacular Site Traffic Sources That’ll Help You Move Beyond Google

Neil Patel

Properly onboard your new subscribers The welcome email is your first point of contact with the subscriber. Yet I received a total of 16 conversions (lower visitor volume but high-converting direct traffic) from Entrepreneur Magazine and Inc. I would advise you to use an improved pop-up technology that decreases the pop-up annoyance.

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Key Definitions in Subscription Billing: Demystifying the Jargon

Blulogix

Example: An online magazine uses subscription management software to handle new sign-ups, billing, and customer inquiries. It includes marketing, sales, and onboarding expenses. CRM, ERP) to automate processes like customer onboarding, provisioning, and activation.

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Finding the Best Sales Commission Structure for your Business in 2020

Chart Mogul

Magazine, and Entrepreneur Magazine, as well as prominent industry blogs such as Mashable, TechCrunch and VentureBeat. A Guide to SaaS Customer Onboarding [Updated for 2020]. About the author: Andrew Gazdecki is the Chief Growth Officer at Spiff – the leading sales commission software.

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Annual vs Monthly Subscription for SaaS Businesses: Weighing the Pros and Cons

Incredo

People were subscribing to newspapers and magazines on a weekly or monthly basis to follow the trends and news with printed media (No internet, no laptops. But you can reduce the negative consequences mainly through flexible onboarding and active communication with your paying subscribers. Boring, right?).