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How to Conduct User Analysis and Get Quality Insights

User Pilot

How can user analysis help you drive product growth and reduce churn? With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. Let’s get down to the nitty-gritty and learn how to perform user analysis. Customer analysis involves six steps: 1.

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How to Perform A Product Feature Analysis

User Pilot

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This article aims to simplify feature analysis. A step-by-step process for effective feature analysis. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products.

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Customer Journey Insights: What Are They and How to Collect Them?

User Pilot

Customer journey insights enable marketing, product, design, and customer success teams to make informed decisions and create better customer experiences. In this article, we explain: What customer journey insights are. How they are linked to customer journey analysis and customer journey mapping. Tweak them as you go.

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End-User Behavior Monitoring: Types, Benefits & Tools

User Pilot

Act on the insights you’ve gathered through user tracking to elevate your user experience. It also involves tracking a wide array of reports, including trend analysis, funnel analysis, heatmaps , and user session recordings. You can even collect qualitative insights through feedback surveys and user interviews.

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PayFac vs. ISO: What Is the Optimal Integrated Payment Strategy in SaaS?

Explore our in-depth analysis today for insights and clarity. Our comprehensive article delves into the merits and challenges of Payment Facilitators (PayFac) versus Independent Sales Organization (ISO) registration. Understand the nuances of speedy onboarding with PayFacs and the enterprise value advantages of ISOs.

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12 Best Customer Insight Tools for SaaS Companies in 2024

User Pilot

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media.

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How to Track User Sentiment in SaaS: Steps and Tools

User Pilot

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. User sentiment analysis is the process of collecting user feedback data and analyzing the sentiment and intent behind it using tools like natural language processing.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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The Product Corner: Maximizing Impact, Reducing Hours, and Accelerating Roadmaps with Data

Speaker: Edie Kirkman - VP, Digital at Focus Brands

To overcome this challenge, it is crucial to build core product and technology competencies that provide actionable insights through qualitative and quantitative data analysis. By leveraging data-driven insights, companies can accelerate time-to-market, enhance product quality, and align offerings with customer needs.

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What is Contextual Analytics? The Next Evolution of Embedded Analytics

Download this whitepaper to learn what contextual analytics is, how BI platforms like Yellowfin revolutionize the way users discover insights from their data with native contextual analytics, and how it adds value to your software solution by elevating the user experience.

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Feedback Frenzy: Restoring Customer and Internal Alignment for Product Success

Speaker: Evan Leong - CEO & Founder, Product Signals

How do industry leaders like Apple and Amazon successfully leverage customer and market insights to enhance their products, even with vast customer bases and extensive market data? Customer feedback is integral to effective problem management and product development for senior product professionals.

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All Method, No Madness: Guiding Agile Teams Through Research

Speaker: Amanda Stockwell, President of Stockwell Strategy

However, if you're willing to adapt the right way, you don't have to sacrifice agility or user insights. Data analysis and integration. Using the right strategy, your agile team will collect qualitative data, interpret it, and integrate it effectively. In this webinar, she'll make specific suggestions around: Team makeup.

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2021 Community Predictions

This year's edition includes: Insight from 21 top community experts. This year's edition includes: Insight from 21 top community experts. Thorough analysis of the factors that have led to the emergence of these trends. What impact has the global situation had on the community and what can we expect moving forward into 2021?

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Fail Well, Pivot Fast: Product Experimentation for Continuous Discovery

Speaker: William Haas Evans - Principal Consultant, Head of Product Strategy & Design Practice, Kuroshio Consulting

This presentation will dive into how proper experimental design, multiple hypothesis testing, cohort analysis, and split testing can effectively reduce batch size and meantime to validate insights accelerating your lead time from idea to cash. Good experiments generate insights (information).