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Scaling Past $10M ARR: Listening to the Market and Defying Tradition with WorkRamp CEO Ted Blosser (Video)

SaaStr

It has now secured over $67M in funding and offers a robust platform for mid-market and SMB segments. Blosser comments, “The big thing I want to share with everyone is just stick with it if you feel like you have product-market fit. Blosser explains, “If you think about WorkRamp and traditional startup advice, we ignored that.

Scale 213
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How to Build Custom Funnel Reports in SaaS

User Pilot

Our guide explains how to build and analyze funnel reports for actionable insights. Inbound marketing funnel reports focus on the effectiveness of marketing efforts in attracting the interest of potential customers and turning them into leads. Let’s get to it! Let’s have a look at a few common ones.

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The Intersection of AI and Security: What’s New at Secureframe with CEO Shrav Mehta

SaaStr

Especially as you then try to move into the mid and upper markets, security becomes table stakes for the buying committee. Shrav added that if you want to close bigger deals, not just Enterprise, but mid-market and SMB as well, that the moment you’re ready to Go-To-Market, you need to become compliant.

AI 148
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Customer care in a crisis: How support teams are navigating shifts in volume, wait times, and CSAT

Intercom, Inc.

Below, we share how the outbreak has impacted three key support metrics – inbound volume, wait times, and CSAT scores – and advice from respected leaders on how to continue caring for your customers in a crisis. Inbound volume is spiking for half of support teams. The increased volume is affecting businesses of all types.

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Why The Era of Efficient Growth is Now: The 2023 VC State of the Market with SaaStr CEO and Founder Jason Lemkin (Podcast +Video)

SaaStr

In the ever-evolving landscape of SaaS, Venture Capital, Bootstrapping, and Valuations – understanding market trends and investment patterns is critical. We’ll explain Jason’s take on the recent market fluctuations, highlighting major deals that shaped investment patterns and their effects on valuation trends.

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Your First 5 Sales Hires to Jumpstart Pipeline Generation

SaaStr

Many founders are design, product, or engineering-focused and have never hired for sales, marketing, or revenue operations. By the time someone like me questions a founder’s hiring strategy, inbound leads have already fallen to the floor. A Digital Marketer or Content Creator . To be clear, SDRs are not salespeople.

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SaaS Inbound Marketing With Vs. Without HubSpot

Cobloom

A question we're often asked by SaaS founders & team members is as follows: " Can't you just do inbound marketing without HubSpot? It's a reasonable question, and in today's post I explain why it usually doesn't work very well, and costs more in lost efficiency alone, than using HubSpot would.