Chart Mogul

APRIL 24, 2019

Much of my day-to-day is: getting my hands on the necessary data sets, running experiments, analyzing what is significant, and tweaking here and there to improve retention. We actually pushed new users into the app without a sign up screen during onboarding and found that engagement, retention, and LTV was much higher. A: Definitely.

Mobile 53

Mobile Growth Hacking Technical Review Underperforming Technical Team 53

User Pilot

JANUARY 23, 2023

How growth marketing differs from traditional marketing and growth hacking. TL;DR A growth marketing framework is a defined, data-driven process for achieving real growth as a business. It focuses on every aspect of the customer journey , from acquisition to retention. What is a growth marketing framework?

Growth Marketing 86

Growth Marketing Marketing Growth Hacking SaaS 86

User Pilot

NOVEMBER 12, 2023

The growth hacking process is a process of rapid iterative experimentation: you analyze the current situation, generate ideas for improvement , prioritize them, and test their impact. This should happen at all stages of the funnel , but priority should go to activation because it has the biggest impact on growth.

Growth Hacking 76

Growth Hacking AI Search Onboarding AI 76

Intercom, Inc.

MAY 28, 2019

You can growth hack the first one, but to build a great business, you need to invest in the second one. The math is simple: good onboarding = higher customer retention. There are two funnels for SaaS companies. The first is all about acquiring new users. The second is all about keeping them.

Onboarding 214

Onboarding Strategy Growth Hacking Interviewing 214

Intercom, Inc.

JUNE 7, 2018

Here are five quick takeaways: “Growth hacking” means different things to different people, but Sean defines it as singular focus on growth through rapid experimentation across the full customer journey. What growth hacking is and isn’t. I thought startups had no choice but to be super focused on growth.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

Casey Accidental

APRIL 13, 2021

So, for most businesses, instead of measuring satisfaction, measuring retention is the best signal of product/market fit. Measuring retention is pretty easy. Perform a cohort analysis, graph the curve over time and see if there is a flattening of the retention curve. So product/market fit cannot be measured by retention alone.

Product Marketing 145

Product Marketing Marketing Scale Retention 145

User Pilot

APRIL 30, 2024

TL;DR A marketing growth strategy is a comprehensive business growth approach focusing not only on customer acquisition but also on long-term engagement and retention. Growth marketing strategy vs. traditional marketing strategy Growth marketing focuses on the entire customer lifecycle , not just the initial acquisition.

Underperforming Technical Team 90

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 90

User Pilot

AUGUST 14, 2023

TL;DR Growth marketing is achieving exponential and sustainable growth by implementing high-impact tactics across the user journey. The Pirate Metrics Framework is a great growth marketing framework – covering the 5 stages of acquisition , activation , retention , referral, and revenue. What is growth marketing?

Growth Marketing 82

Growth Marketing SaaS Payments Strategy Payment Methods 82

Brian Balfour

JUNE 28, 2017

Soldsie has product market fit by all measures (solid NPS, good retention, organic growth), but despite great efforts, growth for Soldsie was slow, and the company was not growing at a venture-backed pace. Learn Authentic Growth, One Email Per Post. It’s not great product, product/market fit, or growth hacking.

Product Marketing 111

Product Marketing Growth Hacking Marketing Construction 111

The Marketing & Growth Hacking Publication

APRIL 8, 2019

Harness as many methods and channels to learn from as you can, and make sure you keep both acquisition and retention in mind at all times. Their three-step approach is clear and example driven, with an emphasis on retention and LTV. link] Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group.

Mobile 40

Mobile Growth Hacking Underperforming Technical Team Advertising 40

User Pilot

SEPTEMBER 29, 2023

Main steps of the growth process: Collect and analyze data Draw a hypothesis based on the data Design a growth experiment using insights from your hypothesis Analyze your results and improve The best growth team structure should focus on the following key roles: Growth PM : Responsible for defining the overall growth strategy and experiment roadmap.

Scale 97

Scale Software Review SaaS Technical Review 97

User Pilot

AUGUST 30, 2023

What strategies can you implement to drive acquisition and retention faster? About the author – Maja Voje Maja is the founder of Growth Lab and has directly helped over 500 companies—including Google, Miro, and Rocket Internet—develop growth strategies. It’s 2023, and customers have options. But how do you do that?

Scale 92

Scale AI Growth Hacking Innovation 92

The Marketing & Growth Hacking Publication

FEBRUARY 14, 2019

Customer retention for brands who used at least three channels in their automation workflows was at about 90%. Just the option of a third channel, no matter what it was, boosted customer retention that much. Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group. Write for us.

Marketing 45

Marketing Growth Hacking Branding Retention 45

The Marketing & Growth Hacking Publication

FEBRUARY 11, 2019

And healthy net revenue retention targets should be 100–120% after expansion. ?? Brent Scooter Math Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group. Great Read : Tom Tunguz on what metrics make free trial models work. Thanks for listening. Have a great week. Write for us.

Sales Hiring 40

Sales Hiring Growth Hacking Transportation Advertising 40

User Pilot

JULY 24, 2023

SaaS marketing requires an effective retention strategy as the majority of a customer’s lifetime value is dependent on them renewing their subscription. After all, the best way to ensure customer retention is by first understanding the needs of your current customers. There are multiple ways you could go about this.

SaaS Payments 65

SaaS Payments Marketing Payment Solutions SaaS 65

User Pilot

FEBRUARY 4, 2023

When it comes to customer retention , figuring out how to wow a customer is crucial. In fact, excellent customer service is one of the best ways to increase customer loyalty and retention. After all, how can you expect to keep existing customers if you’re not able to meet (or exceed) customer expectations?

Social Media 73

Social Media Software Review Growth Hacking Onboarding 73

The Marketing & Growth Hacking Publication

MARCH 19, 2019

And more exciting is that you can get many views on a limited budget 8: Email Marketing E-mail marketing is often cited as the most effective digital marketing channel for customer retention, and it is cost effective. As a result, if you do not have an email list, start now to grow your list. You need to create an email database, urgently.

Social Media 53

Social Media Growth Hacking Marketing Business 53

CustomerSuccessBox

MARCH 28, 2022

So, customer success is the ‘growth hack’ that your SaaS firm is looking for! Millions of data points are there, yet you’re only guessing customer retention drivers. Hence, only the view will not drive net retention! It should not be a ‘game of luck’ to get to a 125 percent + NDR ( Net Dollar Retention ).

Artificial Intelligence 52

Artificial Intelligence Customer Success AI Technical Review 52

OpenView Labs

SEPTEMBER 2, 2021

Growth strategy experts: These players come in later, and work to perfect pricing to optimize for conversion, expansion, and retention. What makes a great senior growth hire? You’re not likely to find people with more than five years of experience in “true” growth. So, what about experience?

Sales Hiring 72

Sales Hiring Scale Growth Hacking Benchmarks 72

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

According to this App Retention & ROI report , apps only have a 21% retention rate by day one and by day 90, this falls right down to 1.89%. This suggests retention of app users is really tricky, but it also highlights considerable opportunity for those marketers that take the time to refine their retention strategy.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

The Angel VC

OCTOBER 24, 2013

Andrew is a writer and entrepreneur and has written a large number of must-read essays on topics such as viral marketing, growth hacking and monetization. B1: Shows the percentage of retained customers, making it easy to see how retention develops over time as well as to compare different cohorts with each other.

Customer Lifetime Value 211

Customer Lifetime Value SaaS Churn Growth Hacking 211

Intercom, Inc.

MAY 10, 2018

Those working in growth and retention must continually seek “fresh powder.”. Growth teams commonly make the mistake of picking random, off-the-shelf KPIs without thinking about how they all fit together. The interesting early story there is that they had amazing retention but not a lot of top-line growth.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

The Marketing & Growth Hacking Publication

APRIL 26, 2019

The more you focus on providing a great customer experience through service and support, the easier it will be to improve conversions, customer retention and loyalty rates. Leverage SEO SEO (Search Engine Optimization) is a cost-effective marketing strategy that can vastly contribute to business growth, especially in the long run.

Business 40

Business Marketing SaaS Growth Hacking 40

The Marketing & Growth Hacking Publication

FEBRUARY 27, 2019

A focus on improved customer experience is vital for the growth of a business as it contributes to customer retention. Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group. I’ve put together a few tips to help you get started with your omnichannel retail strategy: 1. Write for us.

Strategy 40

Strategy Growth Hacking Branding Acquisition 40

The Marketing & Growth Hacking Publication

MARCH 21, 2019

Liberal vacation policies, for instance, have been shown to have a direct ROI on retention and performance. Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group. But the truth is, a highly functioning workplace is grounded in happy and healthy employees. 4) Finally?—?and and will?—?happen.

Growth Hacking 40

Growth Hacking Leadership Communication Investment 40

wepay

FEBRUARY 20, 2018

Its focus is mostly on sales and the list is generally about growth hacks, but despite that the post also thinks about customer interactions in the form of an hour glass rather than a funnel. To retain your users, experiment with different engagement strategies to improve retention.”. What is a go-to-customer strategy?

SaaS Payments 40

SaaS Payments Strategy Payments SaaS 40

The Marketing & Growth Hacking Publication

FEBRUARY 26, 2019

The retention of Netflix customers is impressive. Negative influences from advertisers have staunched the growth of media giants like YouTube. Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group. Netflix is available on virtually any device that can play videos. Write for us.

Payment Solutions 40

Payment Solutions Payments Payment Methods Development 40

Sylvia Ng

FEBRUARY 17, 2016

Experience with Growth Hacking including retention. Solid Growth Framework knowledge. Relevant experience in working for (or with) a fast-growth consumer start-up from conception through commercial launch. At least 1 year experience in growth hacking tactics. Start-up experience. Background in UX.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Intercom, Inc.

DECEMBER 12, 2019

If it’s of real value to them, the positive experience they have will drive conversions and, crucially, retention. Consider this analysis from Georgios Chasiotis at Marketing & Growth Hacking: “The reason why we need to move beyond MQLs and SQLs is that people are tired of ‘marketing tricks’ that work only in the short-term.

Scale 169

Scale Growth Hacking Enterprise Scaling 169

The Marketing & Growth Hacking Publication

APRIL 26, 2019

Creating a navigable and easy-to-use experience for your customers has been proven to not only improve customer retention but also bring in new business. Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group. Contact us for a sponsored post. Write for us. and share to help others find it!

Branding 40

Branding Social Media Growth Hacking Market Research 40

User Pilot

FEBRUARY 26, 2023

Companies that prioritize digital engagement tend to build brand awareness with their target audience and improve customer retention. This will tell you how engaging your product is and can serve as a leading indicator for customer loyalty or retention. What are the benefits of digital customer engagement?

Engagement 83

Engagement Technical Review Software Review Social Media 83

Incredo

OCTOBER 8, 2019

Just look at customer acquisition vs retention statistics. If you increase retention rate by 5%, you can increase your company’s profitability by up to 95%. What do you see? When you acquire a new customer, it costs you 5x more than if you retained your existing customer. Top 3 Facebook groups where you can 1.

Acquisition 148

Acquisition Strategy Technical Review SaaS 148

The Marketing & Growth Hacking Publication

APRIL 1, 2019

One-to-one marketing offers a proven method to improve response rates and retention rates. Thanks for reading The Marketing & Growth Hacking Publication Join our Facebook Group. Brands need to harness smart data to accurately identify customer intent and allow them to “PULL” from your multiple channels. Write for us.

Scale 40

Scale Branding Scaling Growth Hacking 40

Chart Mogul

APRIL 29, 2021

And importantly, our retention rate for these customers is high. Sales and marketing teams are all too often pursuing a quick win or growth hack instead of sustainable growth via select channels. What would it mean for our business if we could crack outbound sales? And maybe that’s true for you too.

Scale 59

Scale Sales Hiring Strategy Underperforming Technical Team 59

Incredo

OCTOBER 8, 2019

Just look at customer acquisition vs retention statistics. If you increase retention rate by 5%, you can increase your company’s profitability by up to 95%. What do you see? When you acquire a new customer, it costs you 5x more than if you retained your existing customer. Top 3 Facebook groups where you can 1.

Acquisition 134

Acquisition Strategy Technical Review SaaS 134

ProfitWell

APRIL 6, 2020

Last week, the Growth Hack Group hosted an entrepreneurs office hours Q&A called “During Tough Times,” to discuss the current state of the economic crisis from three different perspectives. We’re also washing away our worries with Soapbox, Wistia’s solution to better video marketing. We're in it together, "During Tough Times".

Growth Hacking 59

Growth Hacking Content Marketing B2B Education 59

Chart Mogul

APRIL 29, 2021

And importantly, our retention rate for these customers is high. Sales and marketing teams are all too often pursuing a quick win or growth hack instead of sustainable growth via select channels. What would it mean for our business if we could crack outbound sales? And maybe that’s true for you too.

Scale 52

Scale Sales Hiring Strategy Underperforming Technical Team 52