Fractional VPE, Growth Hacking and Retention

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Growth Hacking

Retention

Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders?

SaaStr

MARCH 1, 2024

Upsell and retention is an art, science and craft. You can smother customers with love alone in the early days, but as you scale, you need a seasoned customer success team and VP that has done this before. Or churn will increase, NPS will stagnate and decline, and upsell and revenue retention will be a fraction of what it could be.

Scale

Scale Part-Time VPE CTO Hire Fractional VPE

What’s The #1 Challenge After $1m-$2m ARR?

SaaStr

JUNE 23, 2020

Upsell and retention is an art, science and craft. You can’t hack it forever. You can smother customers with love alone in the early days, but as you scale, you need a seasoned customer success team and VP that has done this before. You’ll need more than 5–6 core engineers to go big. She can be your CTO forever.

Part-Time VPE

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting

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How to Optimize the Developer Experience for Monumental Impact

Generative AI Deep Dive: Advancing from Proof of Concept to Production

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

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SaaS Brief

Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders?

What’s The #1 Challenge After $1m-$2m ARR?

Webinars

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