Remove features launchpad
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In-App Help for SaaS: Types, Examples, and Tools

User Pilot

In-app help includes a button to access support and chat, a help center and knowledge base hub , tooltips to announce new features, hotspots to grab users’ attention, as well as checklists to drive users to the activation point. They are used to onboard new users, highlight secondary features, and train new employees.

SaaS 52
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Driving Software Adoption through Customer Success: 6 Ways to Improve Customer Engagement

Totango

Data on the frequency and duration of logins, feature access, license utilization, support tickets, NPS results, and other metrics strongly associated with the experience of value will reveal how the customer is currently experiencing your product. Offer Relevant Communications. Proactively Provide Value.

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Appcues Analytics: An In-Depth Review [Features, Alternatives, and More]

User Pilot

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. TL;DR Appcues is a product adoption platform that allows you to track and analyze product usage and design onboarding experiences to drive feature and product adoption. Book the demo! What is Appcues?

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12 Best Digital Adoption Platforms for SaaS Companies in 2023

User Pilot

To make the job a little bit easier, we’ve compiled a list of the 12 best adoption platforms, along with their use cases, features, and pricing. Besides these, teams need analytics features to assess their effectiveness and analyze user behavior. What are the key features of a digital adoption platform?

SaaS 94
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Building Your Product Adoption Strategy: 5 Ways to Improve Customer Engagement

Totango

Data on the frequency and duration of logins, feature access, license utilization, support tickets, NPS results, and other metrics strongly associated with the experience of value will reveal how the customer is currently experiencing your product. Proactively Provide Value.

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Will Your Startup Pass The Landing Page Test?

The Marketing & Growth Hacking Publication

All the startups were part of the Google LaunchPad Start Lagos event that held sometimes in November 2017. Special shout out to James Lethem , Aniedi Udo-Obong , other Google Developer team members and all the awesome mentors at Google Launchpad start Lagos. Drift’s profile feature is another tool that is a perfect alternative.

Startup 59
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5 Stakeholder Engagement Best Practices to Improve Customer Communication

Totango

No matter what stakeholder engagement plan you use, connect with your customers only when you have value to add, such as something relevant to share, a milestone to celebrate, or a new feature, training, or update that will improve the customer’s experience of your product. Track and Analyze Your Engagements.