In-App Help for SaaS: Types, Examples, and Tools
User Pilot
APRIL 29, 2024
In-app help includes a button to access support and chat, a help center and knowledge base hub , tooltips to announce new features, hotspots to grab users’ attention, as well as checklists to drive users to the activation point. They are used to onboard new users, highlight secondary features, and train new employees.
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