Tom Tunguz

AUGUST 10, 2017

Invest Like the Best is one of my favorite podcasts. Hosted by Patrick O’Shaugnessy, Invest Like the Best profiles investors from many different disciplines. Recently, New York seed investor Jerry Neumann spoke on the show and talked about three key ideas on the technology innovation cycle. First, he discussed reading Carlota Perez Technological Surge Cycle.

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Innovation Technology Finance Interviewing 153

CloseSaaS

AUGUST 7, 2017

Every year, hundreds of startup founders move to Silicon Valley. But even if you’ve had success elsewhere, it’s a risky move.

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Startup Sales 72

Practical Advice on SaaS marketing

AUGUST 5, 2017

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Acquisition Marketing SaaS 100

Chargify

AUGUST 9, 2017

We’ve been hearing hype about the Internet of Things (IoT) for a while, but now we’re at a time where it is becoming a reality. Many are calling IoT the fourth Industrial Revolution; the other revolutions brought us factories, the steam engine, and the internet. At its most basic definition, Internet of Things is “a network of internet-connected objects able to collect and exchange data,” according to Business Insider.

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B2B Subscription Payment Features VP of Engineering 54

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

Generative AI

Totango

AUGUST 8, 2017

Part III of this video series of interviews with Totango customers features two companies who used Totango to frictionlessly scale their customer success operations and teams. If your company is at a similar stage, these videos can provide ideas about how you can achieve similarly impressive results. Anthony Enrico, Director of Customer Success, Emailage.

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Scale Interviewing Scaling Subscription 48

Tom Tunguz

AUGUST 7, 2017

At some point in the life of most SaaS companies, the business will be faced with the question, when should we move up market? The strategic question might be catalyzed by increasing cost of customer acquisition in the core SMB segment. Alternatively, a surge of large customers paying for the product might trigger the question. Or account executives might raise it.

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SMB Sales Funnel Company Culture Enterprise 159

Chart Mogul

AUGUST 9, 2017

This week in our Tips and Tricks series, we take a look at how time to convert to a paid account can have an impact on the eventual churn rate among paying customers. Knowing which customers are at greater risk of cancelling is key to reducing churn. Segmentation in ChartMogul lets you find and view groups of customers that are a greater risk of churning.

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Churn Sales Pricing Onboarding 40