Intercom, Inc.

FEBRUARY 12, 2020

We all talk a good game about the customer being the most important thing in our business. But the truth is, as most companies scale, the customer can feel further and further away. Customer empathy is often one of the first things to suffer as companies grow from startup to scale-up. But keeping close to customer needs is crucial not just for the health of your product, but also for the overall success of your company.

Scale 193

Scale Customer Support Scaling Education 193

SaaStr

FEBRUARY 12, 2020

Q: What financial information should be included in an investor pitch deck? All of it. What is mean is, stop hiding things. It doesn’t help if you want to get funded. Make it easy on them. If something is so confidential you don’t want to share it — truly confidential — then don’t share. But other than that, just share everything. Your ARR and MRR for sure.

Investment 149

Investment Data 149

Groove HQ

FEBRUARY 12, 2020

KPI reports used to take me 2 hours a week to prepare. Now I do it in 5 minutes. These Google Data Studio examples will show you how. Not long ago, we had a manual, spreadsheet-based KPI reporting process. Every week, I would manually review numerous tabs across a couple of Google Sheets files, compile […]. The post Google Data Studio Examples: These 5 Reports Save Me a Full Day of Work Every Month appeared first on Groove Blog.

Data 145

Data 145

IT World

FEBRUARY 12, 2020

Oracle Wednesday staked its claim in the data science platform space with the availability of the Oracle Cloud Data Science Platform. The platform, built on the foundation of DataScience.com acquired by Oracle in 2018, is geared for teams of data scientists working collaboratively. Its capabilities include shared projects, model catalogs, team security policies, reproducibility, and auditability. [ Stay on budget with these 6 cloud cost management tips , learn the 5 fundamentals of effective clo

Cloud 98

Cloud Data Management 98

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

Generative AI

Teamgate

FEBRUARY 12, 2020

Digital marketing has transformed the advertising industry tremendously. In fact, it has become pivotal to developing advertising strategies. But, there are two forms of digital advertising: search ads and display advertising. The former was the most popular in the advent of digital advertising, but display advertising has outdone text ads by a pretty significant margin in the last three years.

Advertising 94

Advertising Technical Review Social Media Mobile 94

Teamgate

FEBRUARY 12, 2020

As the owner of a small business, you’ve put your blood, sweat, and tears into your beloved company. You’ve probably even prioritized it over other aspects in your life. It’s tough love, but it’s worth doing. So when you receive a negative review online, it feels like the world has crashed down around you. It can be difficult not to take the harsh criticism personally.

Social Media 92

Social Media Communication Business Strategy 92

InsightSquared

FEBRUARY 12, 2020

Want to grow revenue faster? RevOps. Want to speed deal cycles? RevOps. Want to improve rep effectiveness? RevOps. . Let’s face it, RevOps is “the answer” to many of the top challenges B2B organizations face today. But are you set up for success? . Whether you are building a RevOps function from scratch or scaling your RevOps team, you may find yourself in the difficult position of navigating the vast landscape of 7,040 marketing tech and 950 sales tech solutions to build the perfect RevOps tech

Technical Review 71

Technical Review Scale Machine Learning Artificial Intelligence 71

IT World

FEBRUARY 12, 2020

Looking at the enterprise technology landscape, three areas have industry experts and watchers excited: 5G, cloud management and Graph API. Much of this technology is just getting started. But participants in a recent IDG TECH(Talk) Twitter chat said they love what they’ve seen of it so far – and look forward to how this trio can improve the enterprise. 5G networks.

Cloud 72

Cloud Wireless Management compliance 72

Adhere Creative

FEBRUARY 12, 2020

What If I Told You You Could Lower Your Average Cost-Per-Click without Adjusting Bids, Strategy, Or Budget? Sounds too good to be true, but hear me out…. There are a lot of tactics, tricks, and guru insights for optimizing a Google Ad search campaign. Most of this advice focuses on strategy: bidding, audience targeting, remarketing, etc. These are all well deserved in the conversation of campaign optimization, but there's something often overlooked that will significantly influence your success

Strategy 69

Strategy Advertising 69

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With no barriers to entry you can get started with Snowflake for next to nothing, but as you may already know, costs can quickly spiral out of control. While usage costs can be better managed for your internal BI use case, Snowflake costs skyrocket for SaaS providers because the need to deliver real-time, interactive analytics in a multi-tenant environment is always on.

SaaS

IT World

FEBRUARY 12, 2020

Establishing a digital presence in China can be intimidating for any Western business. You are forced to grapple with myriad new and rapidly changing regulatory and security concerns, various trade war tensions, and of course the Great Firewall. In setting up IT infrastructure from within mainland China, you’ll face considerations different from almost any other geography on earth.

Cloud 69

Cloud Marketplace as a Service AWS Marketing 69

ProfitWell

FEBRUARY 12, 2020

Let’s say you’re a fan of video games, and you just bought the latest Xbox. But, what’s the point in owning an Xbox without a controller and a few games? It would just be a hunk of metal, some wires, and plastic. Knowing this, you spend an extra few hundred bucks on your favorite video games and enough controllers to play them with your friends. Little did you know, there’s a pricing strategy hard at play—captive product pricing.

Pricing 59

Pricing Entertainment Subscription Payment Features 59

Nimble - Sales

FEBRUARY 12, 2020

Managers of small companies devote time to each customer. If the flow of potential customers is constantly growing and managers lack time to pay attention to each of them, it starts to be difficult to understand whether the client is ready for a deal and divide the effort and time between deals. Lead scoring best […]. The post The Best Lead Scoring Tools and Strategies for Teams in 2020 appeared first on Nimble Blog.

Strategy 77

Strategy Management Business 77

ReSci

FEBRUARY 12, 2020

We've had a busy week here at Retention Science! We hosted a webinar earlier this week, and threw an event for local eCommerce executives just last night, right here in Los Angeles. The post Between the shopping aisles: retail apocalypse or evolution? appeared first on ReSci.

Retention 52

Retention Business 52

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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

SaaS

CloseSaaS

FEBRUARY 12, 2020

Data is the key to accountability in SaaS sales. If you’re still living in the 1960s, when the only metrics you measured were deals closed, revenue earned and bottles of brandy polished off, it’s time to get with the times.

Data 52

Data Sales SaaS Metrics 52

SaaS Metrics

FEBRUARY 12, 2020

Writing a high-quality academic assignment is always a challenge. To succeed, you need more than excellent language skills. Creative thinking, ability to analyze arguments, and express your point of view are also essential. In the face of a deadline, it’s hard to write an academic paper, ensuring correct punctuation, grammar, and spelling. Proofreading helps reduce the number of errors immensely but, unfortunately, does not eliminate them.

Outsourcing Services 52

Outsourcing Services 52

OpenView Labs

FEBRUARY 12, 2020

Superhuman might not have a free trial or freemium, but they are definitely designing for the End User Era. In this episode of BUILD, Rahul Vohra, Founder and CEO of Superhuman, puts his stake in the ground that game design philosophy is integral for building B2B products. Learn the differences between gamification and game design (the gap between them is huge), the scientifically-backed reason why Superhuman sometimes purposefully makes email harder, and more.

Strategy 52

Strategy B2B 52

ProfitWell

FEBRUARY 12, 2020

Today, Disney+ and The New York Times see strength in subscriber numbers. Plus, Tien Tzuo considers: Will 2022 be the last year of television as we know it? Your top subscription news. A dedication to subscription. “Disney+ is an undeniable juggernaut.”. This statement is, frankly, what every streaming service would like to read about itself. And for Disney+ this is the reality.

Branding 52

Branding Advertising Entertainment Subscription 52

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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

Payments

InsightSquared

FEBRUARY 12, 2020

BOSTON — Feb. 12, 2020 – InsightSquared , the leading provider of revenue intelligence solutions, today announced integration with the LinkedIn Sales Navigator Application Platform to bring LinkedIn Sales Navigator usage data into InsightSquared’s revenue intelligence software. Joint customers can now leverage InsightSquared to get deep visibility into how their reps are using LinkedIn Sales Navigator and identify additional opportunities to engage with buyers on the platform. .

Scale 12

Scale Sales Recruiting Sales Benchmarks 12