Fri.Jun 30, 2023

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From Uncertainty to +$400M: How Braze Found Opportunity in Headwinds with Braze’s Co-Founder & CEO Bill Magnuson (Podcast 671 + Video)

SaaStr

When change is happening, even “negative” change, there’s always opportunity in it, says Bill Magnuson, Co-Founder and CEO of Braze. But how do you find that opportunity when there’s a lot of pressure from venture and the market? Braze was founded in 2011 when the most exciting mobile apps were a compass, a flashlight, and a game where you could feed fish.

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Businesses and tech firms criticize proposed EU AI Act

IT World

A proposed EU law that would create the West’s first regulatory scheme for AI is the target of criticism from the business and technology sectors, which published an open letter today arguing for fewer restrictions and a less “bureaucratic” approach. The letter was signed by prominent executives from a who’s-who of major European companies like Siemens, Dassault, Heineken, Renault, Deutsche Telekom, and Airbus.

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It’s Now Been 18 Months Since a Real SaaS IPO

SaaStr

Nature is Healing Salesforce is now worth > $200 Billion again pic.twitter.com/9v29wRsFNY — Jason ✨Be Kind✨ Lemkin  (@jasonlk) June 27, 2023 The SaaS markets peaked in December 2021, and so did SaaS IPOs. Per CNBC, HashiCorp in December 2021 was the last top-tier tech IPO to go out. It’s been quiet since then, and while many top SaaS startups have now crossed $200m ARR , they’re all waiting until 2024 to IPO.

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The Best AI Writing Assistant of 2023 (Top 19 Compared)

User Pilot

Which is the best AI writing assistant available for marketing and customer success teams in 2023? There’s no simple answer to this question. Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to lon

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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An 8 Part Test to Identify Bad Investors Before Signing a Term Sheet

SaaStr

Dear SaaStr: How can startup founders identify bad investors before signing any term sheets with them? A few thoughts: Talk to as many founders they’ve invested in as you can. Do reference checks. YYou may hear 1 or 2 rough stories, bear that in mind. Don’t expect 100% support, at least not for folks at big funds that write big checks and serve on boards.

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The secret to a smarter Android lock screen

IT World

Google giveth, and Google taketh away. It's an all-too-common tale here in the land o' Android, and it's exactly what happened in the world of widgets on our lock screens. Way back in 2012, a full decade before Apple decided to (cough, snort) invent the idea of a more interactive smartphone entry point, Google made a big deal about bringing widgets onto the Android lock screen with its Android 4.2 release.

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40+ Voice of The Customer Questions For Collecting Insightful Feedback

User Pilot

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? In this article, we will cover the voice of the customer methodology. We’ve handpicked the right survey questions under different research categories to make everything easy. You’ll also find techniques for collecting feedback and best practices to ensure everything goes well.

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For Apple users, tips on improving Wi-Fi performance

IT World

In-person, or remote, in borrowed offices, meeting places, or hot hubs, one of the most frequent complaints is usually: “Why isn’t my Wi-Fi working?” That question is usually followed by a dash to move the router around, check for network interference and all the other standard responses covered in " WFH? Tips for better Wi-Fi network performance." But there are additional tweaks that might help keep your next WebEx meeting stable.

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Content Localization: Step-By-Step Guide for SaaS Companies

User Pilot

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. Let’s get right to it. TL;DR Content localization is the process of adapting your content so that users in different countries feel as if it was originally written for them.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Video of the Balderton SaaS Metrics That Matter Webinar

Kellblog

Just a quick post to share the recording of the webinar we did yesterday, where my Balderton Capital colleague, Michael Lavner, and I discussed the SaaS Metrics That Matter. You can find the slides here. The video is available here. Thanks to everyone who attended and for the great questions that kept it interactive. The post Video of the Balderton SaaS Metrics That Matter Webinar appeared first on Kellblog.

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12 Strategic Customer Engagement Tactics [+ Examples]

User Pilot

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly. In this article, we will delve into the top 12 strategic customer engagement tactics and then look at some of the leading customer engagement examples in the SaaS industry.

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Healthtech Startup WatchYourHealth Secures $2.2 Million In Series A Funding

Entrepreneur - SaaS

The funds will be allocated towards product development, geographic expansion, sales and marketing efforts, office spaces, and inventory enhancement

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What is Omnistudio?

CloudKettle

What is Omnistudio? (And how can I use it?) Omnistudio is a low-code development platform that allows businesses to build custom applications quickly and easily. It helps to simplify the creation of complex, industry-specific experiences on Salesforce. It is an all-in-one platform that offers a range of tools and features to help businesses develop and […] The post What is Omnistudio?

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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The “Magic of 0”

SaaSHolic

In venture capital, there is a very real phenomenon often referred to as the “magic of zero” The premise is that companies with zero revenue can many times be valued (much) more highly than companies with some revenue. The logic is based on the potential for growth and scalability. When a company has no revenues, it’s often because it’s still not a company (but rather still a power point) or because it’s focused on building a user base, creating network effects, or

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3 reasons Zuora for Consumption is the total package

Zuora

The only complete solution for adopting a consumption based pricing model The post 3 reasons Zuora for Consumption is the total package appeared first on Zuora.

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The Lead Generation Process: Your Most Important Piece of Property

CloseSaaS

The lead generation process delivers a steady stream of qualified leads. Learn why it should be considered your property and how your own killer process.

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Userpilot HubSpot Integration: How to Create Powerful In-App Experiences?

User Pilot

Have you used the Userpilot-Hubspot integration yet? If not, our article will show you 8 ways product managers can leverage the synergy of the two tools to build in-app experiences that drive your product growth. Let’s dive right in! TL;DR Thanks to the Userpilot-Hubspot integration you can easily send data from one app to the other without having to export or import it manually.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Clouded Judgement 6.30.23 - Data + Compute = AI

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Data + Compute = AI Two of the largest data companies in the world, Snowflake and Databricks, held their annual conferences this week. Tons of takeaways and exciting product announcements from each, but the one quote that I believe summarizes both conferences perfectly was something Frank Slootman said in his opening keynote: “In order to have an AI strateg

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13 Personalized Customer Experience Examples That Work in SaaS

User Pilot

Most SaaS companies know that customers expect a personalized experience across multiple channels. That said, not all customer engagement teams are able to leverage customer data and put together an effective customer personalization strategy. At the same time, looking at how other brands offer personalized customer experiences that today’s customers expect can provide inspiration on how to apply the same strategies to your own communication channels.