Neil Patel

NOVEMBER 11, 2020

The best way to ensure your site is editorially cohesive is with an editorial style guide. This article will walk you through the basics of an editorial style guide. You’ll learn the steps you need to follow to create your own style guide whether from scratch, with the use of a template, or with help from a freelancer.

Social Media 145

Social Media Technical Review Branding Systems Review 145

Intercom, Inc.

FEBRUARY 7, 2019

Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Coda is run on two observations : the world runs on docs, not apps, and those docs haven’t changed in 40 years. If there’s one person who can pull off such a reinvention of the wheel, it’s Mehrotra.

Software Review 171

Software Review Mobile Systems Review Technical Review 171

User Pilot

MAY 14, 2020

These tools cover every aspect of onboarding, including email, help docs, and in-app guidance. Early stage customer onboarding software for help docs. You can then use emails to proactively guide them through it. Customer onboarding software for help docs. This means you can make your help docs even more accessible.

Onboarding 98

Onboarding Software Scale SaaS 98

Andreessen Horowitz

FEBRUARY 13, 2024

Here, we’re sharing an actionable guide for biotech leadership teams as they start the process of building or renovating their own data room. Investor-specific Q&A docs from this diligence process Frequently, investors or BD partners will ask you to respond to one or more sets of written diligence questions.

Development Team Review 128

Development Team Review Technical Review Finance Systems Review 128

User Pilot

JUNE 19, 2023

These are the two main questions that our guide answers. Apart from text docs, you can use the resource center to embed videos , webinars, checklists , and surveys. The post A Guide to Choosing the Best SaaS Learning Management System appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Systems Review 96

Systems Review Management SaaS Education 96

Intercom, Inc.

OCTOBER 15, 2018

That feature request will then go straight into your Coda doc for easy tracking and analysis. You can check out our docs on building apps here. To get started with these apps, head to the Intercom App Store or learn more in our docs. Or learn more about using Answer Bot effectively with these guides.

Payment Solutions 123

Payment Solutions Payment Methods Payments Subscription 123

Neil Patel

MAY 13, 2021

How to Use the Disavow Tool: A Step-by-Step Guide. Feel free to use Google Docs or Excel — whichever you prefer. On Google Docs, open a Google Doc, copy column B into a document and then click File, Download As, and Plain text. People try to upload spreadsheets, Word docs, and other file formats. Add Comments.

Systems Review 145

Systems Review Engineering Trends Data 145

Intercom, Inc.

JULY 22, 2019

Is there a (help) doc in the house? Done well, help content – best practice docs and clear how-tos – acts as an extension of your product. Design specs or workflows: This is a detailed overview of how the feature works, typically resembling a step-by-step guide. Here’s a hint: with help content.

Customer Support 177

Customer Support Machine Learning Artificial Intelligence Engineering 177

Buffer Resources

JULY 4, 2023

I kept my marketing simple at first, putting all the work I’ve ever done into a Google doc portfolio and posting the link on Facebook groups whenever someone mentioned they were looking for a copywriter. But eventually, I realized I wanted to grow a brand that would have more staying power than just me and a Google doc.

Sales Hiring 90

Sales Hiring Business Entertainment Trends 90

Intercom, Inc.

APRIL 1, 2020

A great example of this is a “Sanity Savers” doc initially put together by employees from Salesforce doc, which lists anything and everything to help keep sane and fit while working from home. My favorite thing has been the recreation of live events online, mimicking that shared experience we normally get in person.

Scale 201

Scale Government Content Marketing Data 201

Unbounce

MAY 11, 2021

A customer journey map is a step-by-step visual guide detailing your customers’ experience with your brand. You’ll use these docs as references for your customer actions, pain points, and preferences. Create your customer journey map using our template and guide. What Is a Customer Journey Map? Not exactly. Easy as that.

Software Review 143

Software Review Technical Review Branding Technology 143

User Pilot

APRIL 9, 2024

To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions.

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

30 Day Leadership

MAY 10, 2022

1:02 - Approaching the problem differently - How does Trainual differ from Google Docs? Being a great leader isn't hard, you just need a guide and the right set of tools. 1:02 - Approaching the problem differently - How does Trainual differ from Google Docs?

Part-Time VPE 52

Part-Time VPE Entrepreneurship Leadership B2B 52

30 Day Leadership

MAY 10, 2022

1:02 - Approaching the problem differently - How does Trainual differ from Google Docs? Being a great leader isn't hard, you just need a guide and the right set of tools. 1:02 - Approaching the problem differently - How does Trainual differ from Google Docs? Curiosity is at the heart of great leaders because….

Part-Time VPE 52

Part-Time VPE Entrepreneurship Leadership B2B 52

Intercom, Inc.

JULY 31, 2018

Our guiding principles are ensuring our customers get value from partner-built apps, supporting our partners in reaching our customers and enabling developers with powerful APIs, comprehensive docs and the support they need. Check out our developer docs here. We plan to continue building and evolving our platform as well.

Business 147

Business Development Retention Innovation 147

Intercom, Inc.

JANUARY 20, 2021

Embed a how-to video within your doc for a speedier lesson. When we created our best practices guide to using Product Tours , we interviewed relevant teams – like our Product Marketing and Customer Engagement teams – to learn how they were using Product Tours to proactively inform, educate, and onboard new users. Let them scan.

Scale 232

Scale Technical Review Education Customer Support 232

Intercom, Inc.

JUNE 4, 2020

Anti-racism resources for white people : A comprehensive Google Doc of books, podcasts, articles and films which serve as a resource to white people and parents to deepen our anti-racism work. The parent’s guide to teaching kids about cultural diversity and inclusion. An anti-racist reading list : Ibram X. Social justice books list

Education 160

Education Leadership Scaling 160

Neil Patel

MARCH 5, 2021

If you want to prove your worth to your customers and find ways to become more efficient, you need clear analytics to guide you. Quip for Slack lets you: preview links to Quip docs within Slack channels create Quip docs within Slack channels receive notifications in Slack channels when Quip docs change.

Social Media 135

Social Media Marketing AI Search Technical Review 135

Intercom, Inc.

JULY 31, 2018

Additionally, we’ve revamped our documentation and guides to help developers who are new to the platform get up and running as quickly as possible. That feedback then goes straight to a user feedback doc in Coda, so you can analyze and action it – and then send custom responses to the users who requested an update.

Development 106

Development Mobile Communication Branding 106

Intercom, Inc.

MARCH 14, 2018

To address that deficit, I’ve put together a guide on how we run betas here at Intercom. Product Managers often fall into the trap of tracking some feedback on Post-its, lodging others in their brains’ feedback depository and spreading the rest between different scraps of paper and Google docs. Short on time?

Benchmarks 223

Benchmarks Metrics Management Communication 223

Buffer Resources

MAY 18, 2023

Once I have a rough outline, which is more of a tornado of ideas and marginalia rather than a strict bullet-point structure, I sit down with Google Docs to write the article. As a creator, clearly understanding your values and desired voice can help guide your content creation.

Social Media 93

Social Media Interviewing Payment Features Engagement 93

Buffer Resources

DECEMBER 7, 2023

Armed with these three guiding 'Whats' – what you know, what people want to know, and what makes you unique – I've found my content creation groove. Google Docs, Grammarly, and my good pal ChatGPT play key roles in shaping my thoughts into engaging pieces.

ChatGPT 125

ChatGPT Social Media Interviewing Content Marketing 125

User Pilot

FEBRUARY 7, 2020

Moment Guide for Product Onboarding. To reduce your time-to-value, you need to create an onboarding flow that takes your new users and guides them step-by-step. Here’s an example from Rocketbots: They used Userpilot to add a checklist and some tooltips to guide their users towards the Aha! That feature is your product’s Aha!

Education 65

Education Churn SaaS Onboarding 65

User Pilot

JANUARY 23, 2024

Coda employs competitor-based positioning by comparing itself against tools like Google Docs and Notion. This statement will guide all your marketing efforts and ensure consistency across different channels. Want to streamline and automate product management tasks to focus on important positioning strategies?

Strategy 52

Strategy SaaS Healthcare Software Review 52

User Pilot

JUNE 30, 2023

Initially, focus on written docs. A good compromise could be localizing some content in-house, for example, the in-app messages , and outsourcing the more demanding ones, like legal docs, to the experts. That’s why robust self-service help is even more important. And they cost more.

SaaS Payments 93

SaaS Payments Outsourcing Services Payment Solutions Payment Services 93

Buffer Resources

DECEMBER 5, 2023

Strong pitches and post examples have become crucial in guiding contributors toward our standards. First, we repurposed our existing blog guidelines and style guide. All content is expected to be shared through Google Docs. Starting small : Initially, we reached out within our networks for high-caliber contributions.

Scale 101

Scale Benchmarks Social Media Communication 101

Neil Patel

JULY 1, 2021

If you want free options for getting started, Google Docs, Excel, or Trello are popular choices. Free tools like Trello and Google Docs are fine, but there are also paid options like Asana available. Summary of Editorial Calendar Guide. Your first step is deciding which tools to use. Not unless you want to.

Strategy 145

Strategy Social Media Marketplace as a Service Content Marketing 145

Intercom, Inc.

JUNE 11, 2018

It will guide your sales team towards growth opportunities, flag churn risks and defend against potential attacks from your competitors. Here’s a step by step guide to creating yours, along with some handy account plan templates you can start using right away. Putting your account plan to work.

Sales 201

Sales Acquisition Retention Consulting 201

Sales Hacker

SEPTEMBER 6, 2021

Simul Docs is a version control and collaboration tool for Microsoft. We talk about how our product is the world’s only version control tool for Word, we link to case studies that talk about how some of our customers use it to version control documents, and we offer guides and the option to jump on a call with one of our sales reps.

Data 67

Data Marketing Branding B2B 67

Intercom, Inc.

MARCH 26, 2018

At any given moment, I’d estimate that a small percentage of our docs are likely to contain some out-of-date information – it’s my job to bring that down to zero, and more importantly, ensure it never grows. You can then feed that knowledge back into your articles, and elevate your customers’ education with best practice guides.

Education 190

Education Customer Support Branding Management 190

Upscope

JANUARY 4, 2021

It can include the trouble shooting instructions, how-to guides, FAQs, overviews and more. A seller can help these buyers by creating a guide giving them an overview of the industry, the product, how to compare products and make decisions. Guides can come in the form of blog posts, white papers, comparison sheets and more.

Software Review 52

Software Review Systems Review Technical Review Scale 52

Kellblog

JANUARY 7, 2022

Guiding them to the right name is a problem we’ll hopefully get to have in 2-4 years. Think: “I’ll write everyone’s concerns down in a Google Doc that we can revisit in two to four quarters — right now we’re in execution mode.” Analysts name categories, not vendors. Just be clear. ” [3].

Entertainment 123

Entertainment Startup Technology Market Research 123

Neil Patel

JANUARY 19, 2021

With so many options to choose from, it can be difficult to find the right software for your website, which is where this guide comes in. In this guide, we’ll discuss my top picks in more detail to figure out which is best for your business. It’s very similar to Google Docs. Let’s delve right into it.

Software Review 95

Software Review Software Scale Systems Review 95

Chart Mogul

SEPTEMBER 25, 2017

Nobody expects to read the manual for Spotify (although my recent attempts to use Snapchat leave me wishing for a quickstart guide). One how-to guide can be served to millions of customers at almost no incremental cost. Write The Docs is a global community focused around technical writing. A Guide to SaaS Customer Onboarding.

Underperforming Technical Team 68

Underperforming Technical Team Scale SaaS Technical Review 68

User Pilot

APRIL 26, 2022

Resource Centers typically include help docs, articles, tutorials videos, and any content format that provides the customer with the help they need. The Resource Center functionality on Pendo (formerly the guide center) helps customers build Resource Centers on their own apps without coding. Guides List. Add guides and flows.

Software Review 98

Software Review Onboarding Enterprise Branding 98

Kraftblick

JULY 5, 2023

This is how we structured the information for our article “ SaaS Marketing Plan: The Ultimate Guide How to Build It.” So far, we consider Google Docs the best tool for writing articles. Researching Mindjet MindManager is a great tool for organizing all your researched information for articles in the form of a structured plan.

Software Review 52

Software Review Software Content Marketing Engineering 52

Intercom, Inc.

DECEMBER 14, 2018

If you’re interested in learning more about improving your email deliverability or reading our suggested best practices, please see our email sending guidelines and our docs on improving your open rate and email deliverability. Happy – and safe – sending. ??.

Metrics 171

Metrics Customer Support Branding Engagement 171