ChatGPT returns to Italy after OpenAI tweaks privacy disclosures, controls
IT World
MAY 1, 2023
OpenAI has relaunched ChatGPT in Italy after making changes requested by the country's data privacy regulator.
disclosure 
93% of You Say Competitors Lie To Close Deals. You’ve Gotta At Least Get Good at Counter-FUD.
SaaStr
JULY 21, 2023
What was actually true is that there are certain disclosures in e-signatures required in certain scenarios, and we allowed more flexibility in the disclosures if the customer wanted based on which scenario they were using. In some cases, we put the disclosures in the Terms of Use (not all, just some cases).
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5 Easy Steps to Edit the Footer in WordPress
The Daily Egg
MAY 28, 2021
You could use it to add the links to your privacy policy or affiliate disclosure, add attractive social media icons, an email opt-in box, or a […]. If you’re looking for step-by-step instructions on editing the footer in your WordPress website, this article is for you. There are many ways to utilize your site’s footer space.
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Dear SaaStr: What is The Legal Responsibility To Be Transparent With Investors?
SaaStr
JANUARY 27, 2022
There are very few legal responsibilities for disclosures to investors in U.S. You do owe your investors honest, frequent disclosures. Dear SaaStr: What is The Legal Responsibility To Be Transparent With Investors? It’s a great question. I’m an investor in several startups where I’ve never gotten an update in years. They bet on you.
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Data Science Fails: Building AI You Can Trust
Advertiser: Data Robot
The optimal level of disclosure to AI stakeholders. Download the report to gain insights including: How to watch for bias in AI. Why your organization’s values should be built into your AI. How human errors like typos can influence AI findings.
User Experience Optimization Guide For SaaS: Steps and Techniques
User Pilot
MARCH 19, 2024
Simplify user interface design with progressive disclosure. Simplify user interface design with progressive disclosure Progressive disclosure simplifies the learning process, gradually teaching users how to navigate your product through small steps. Design an intuitive user interface. Refine your product copy with AI.
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A Founder’s Guide on How to Secure Your Company Like a Unicorn
SaaStr
JANUARY 3, 2021
1 Have a responsible disclosure as the bare minimum. By giving them a safe harbor through responsible disclosure, they’ll understand there will be no undue penalties if they provide you with the information they’ve found while hacking your platform. . # Give hackers a chance to report bugs to you without legal worries.
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Dear SaaStr: A Big Potential Customer Just Asked for Our Financials. We Haven’t Raised Much. What Do We Do?
SaaStr
JULY 21, 2022
And put together the right, simple disclosure for your sales team and others to use (as Nick Mehta suggests above). You probably won’t get an enterprise deal. Many still won’t ask. So don’t be too discouraged in any event. In the end, my advice is just to be calmly honest. Put a little positive spin on it.
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Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis
User Pilot
MARCH 4, 2024
Progressive disclosure Progressive disclosure means strategically revealing information in stages, presenting only what the user needs at a particular moment. A good example of progressive disclosure in SaaS is an interactive walkthrough that reveals key activation tasks one step at a time. Userpilot’s concise sign-up form.
Data Analysis 100
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Top 12 information security recommendations for software companies with Embedded Payments
Payrix
FEBRUARY 22, 2024
In the payments world, information security revolves around safeguarding sensitive data from unauthorized access, unauthorized disclosure, and any alteration or destruction. Here are a few highlights you don’t want to miss. As Tsigankov says, “It’s not only customer data. It also holds your company’s trust and credibility.
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Credit Card Surcharge Sign Wording and Template: How to Create Effective Notice for Your Surcharging Program
Stax
APRIL 2, 2024
Best Practices When Creating Your Surcharge Sign When deciding on what kind of wording to use, keep in mind that you need to have two signs: both a point-of-entry disclosure and a POS disclosure. which often require notification to the networks and clear disclosure to customers. Q: What is an example of a credit card surcharge?
Dear SaaStr: How Much (what %) of Revenue (ARR) Comes From Renewals in a SaaS Company?
SaaStr
MAY 18, 2021
More here: Public SaaS Company Disclosure Metrics for Retention and Renewal Rates. Its net revenue retention at IPO was about 130% and the majority of its new bookings come from its existing customers. Twilio was 150% at IPO and is still at 140% today. Today, 73% of Salesforce’s new bookings come from its installed base.
17 SaaS Customer Success Best Practices to Improve Customer Retention
User Pilot
APRIL 22, 2024
Use progressive disclosure to avoid overwhelming users. Use progressive disclosure in your product UX Progressive disclosure in UX is about showing only the most essential elements upfront and providing access to additional features as needed. Progressive disclosure example. Onboarding email from Todoist.
What Makes a Successful IPO: Metrics You Need to Know
Sage Intacct
MAY 31, 2022
Getting to an initial public offering (or IPO) will hold a company more accountable than ever, and the process requires a tremendous amount of financial discipline, disclosure, planning, and strategic direction.
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Being future ready in a generative AI world
IT World
MARCH 30, 2023
Disclosure: All of the companies mentioned are clients of the author. This week, I’m at HP’s Amplify partner conference in Chicago. Like a lot of companies, HP is struggling with the surprisingly fast adoption of generative artificial intelligence (AI).
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Dear SaaStr: How Do Founders Take Advantage of VCs?
SaaStr
SEPTEMBER 11, 2022
Taking cash out of the company for themselves without disclosure or agreement. This can be OK if it’s disclosed and done in the right way (e.g., additional grants after 3-4 years). But when done to rework an agreed-upon cap table, it’s too greedy. This is not THAT uncommon. When you are bootstrapped, do what you want.
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10 Tips to Fundraising in The Tumultuous Times of 2023
SaaStr
MAY 19, 2023
A lot of folks run aggressive playbooks and deal processes in 2021 with limited disclosure and lots of FOMO games. Share where the competition is stronger, for real. Share up front why your first CTO left. Transparency builds trust. Well, there’s just not that much FOMO today in SaaS at least. And no one is in a rush today to invest.
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The productivity advantages of Microsoft Azure: vertical focus
IT World
JUNE 9, 2022
Disclosure: Microsoft is a client of the author. This week Microsoft offered up a presentation on its “ Microsoft Cloud For Sustainability ” effort, which should benefit companies trying to wrap their arms around efforts to reverse climate change and pollution.
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Building a digital clone or assistant with generative AI — good idea or bad?
IT World
MAY 5, 2023
Disclosure: IBM, Microsoft and Cisco are clients of the author. Generative artificial intelligence (AI) is moving at light speed, and we’re already beginning to see people use it to clone themselves digitally. (A A Wall Street Journal writer created a digital clone that her family has been interacting with instead of her.)
What is Customer Experience Design: Principles, Strategy & Best Practices
User Pilot
AUGUST 23, 2023
Use progressive disclosure to lower confusion and avoid friction. Implement progressive disclosure to avoid friction and improve customer experience Progressive disclosure is a design technique where you present only the essential information upfront, keeping secondary information hidden until users choose to access it.
Strategy 88
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Crypto Security and the New Web3 Mindsets for Users
Andreessen Horowitz
OCTOBER 15, 2021
As a reminder, none of the following should be taken as investment advice, please see a16z.com/disclosures for more important information.) Today’s episode is all about crypto security — that is, the new mindsets and the new strategies for storing crypto assets safely while also allowing holders control and access. (As
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Three ways conversational AI could boost productivity
IT World
SEPTEMBER 3, 2021
Disclosure: The vendors mentioned are clients of the author. Conversational AI is, at heart, a new interface in computing where the computer learns how to best work with a human rather than the reverse. While primarily focused for now on tele-sales, it has several other potential uses, including personal tutors or virtual bosses.
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IBM’s watsonx could be a generative AI game-changer
IT World
MAY 12, 2023
Disclosure: IBM is a client of the author. IBM this week announced watsonx at Think , and it has the potential to be a generative AI standout. That’s important because generative AI has hit the tech industry like a Mack truck and appears to be advancing at an unbelievable rate.
Microsoft’s mixed reality and generative AI moves — girding for war?
IT World
JANUARY 27, 2023
Disclosure: Microsoft is a client of the author. Microsoft’s decision to move away from mixed reality (where it was arguably the leader and market-maker for augmented reality with HoloLens) was a big surprise. And its massive investment in OpenAI and ChatGPT was equally surprising, given the company’s advanced internal AI efforts.
Generative AI will change PCs and smartphones, making one (or both) obsolete
IT World
MARCH 2, 2023
Disclosure: Microsoft is a client of the author. Microsoft is rolling out an update to Windows 11 that adds ChatGPT. Though it’s mostly a front-end for the Bing search engine at this point, eventually it could change how we interact with our computers.
The gathering AI storm between Microsoft and Google
IT World
FEBRUARY 10, 2023
Disclosure: Microsoft is a client of the author. Microsoft this week caught Google napping when it comes to the future of online search — much as Google caught Microsoft napping almost two decades ago when it came to the future of web browsers. And given the similarities between the two, Google should have been better prepared.
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NFTs, Explained
Andreessen Horowitz
OCTOBER 19, 2023
As a reminder, NONE of the following should be taken as investment advice, for more important information please see a16z.com/disclosures.
Investment 84
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Is it finally time to upgrade to Windows 11?
IT World
OCTOBER 1, 2022
Disclosure: Microsoft is a client of the author. I’ve been following Windows since the 1980s. I was one of the designated launch analysts during the Windows 95 launch and in some ways, I owe my success as an analyst to that launch. It put me on the map as an influential analyst.
Engineering 101
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Three issues with generative AI still need to be solved
IT World
APRIL 20, 2023
Disclosure: Qualcomm and Microsoft are clients of the author. Generative AI is spreading like a virus across the tech landscape. It’s gone from being virtually unheard a year ago to being one of, if not the , top trending technology today.
Microsoft Dev Box — a better path to provisioning and productivity?
IT World
JULY 13, 2023
Disclosure: Microsoft is a client of the author. Microsoft is basically a platform and tools vendor, and it’s particularly good at developing tools largely because it’s made up of developers. But the problem with a company like Microsoft creating tools for others is that it firm doesn’t really know what “others” do.
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Lenovo’s ThinkReality A3 Smart Glasses look to the future
IT World
SEPTEMBER 10, 2021
Disclosure: Most of the vendors mentioned are clients of the author. This week’s Lenovo Tech World 2021 offered up one of the more exciting product announcements of late: the Lenovo ThinkRealty A3 Smart Glasses. Though they had been previewed earlier this year at CES, this was their more formal coming-out party.
Pricing 115
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HP’s Dragonfly G4 — a better laptop for remote workers?
IT World
JUNE 29, 2023
Disclosure: HP is a client of the author. Each summer, I get the chance to review a lot of laptops. I’m currently working on three such reviews, and one feature stood out as particularly useful for remote employees.
The CCPA Compliance Checklist: Ensuring Data Protection and Privacy
Scytale
NOVEMBER 14, 2023
Make sure you have reasonable security measures to protect personal information from unauthorized access, theft, or disclosure. Gathering Clues First, assemble all relevant CCPA documents, notices, disclosures, privacy policies, and consent forms your business has used in the past 12 months. No loose ends or weak links in the system?
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Siggraph preview: How Nvidia envisions the omniverse as a powerful productivity tool
IT World
AUGUST 5, 2022
Disclosure: Nvidia is a client of the author. Next week at Siggraph , Nvidia will be talking about its Omniverse offering , which contrasts sharply with the much-overhyped metaverse.
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SaaS UX Design: 18 Best Practices
User Pilot
JANUARY 29, 2024
Use progressive disclosure to simplify complex SaaS products and simplify the experience for your users. Simplify complex SaaS products with progressive disclosure Progressive disclosure is a concept that involves breaking down information to gradually reveal information as users progress through the interface of a product.
SaaS 105
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Windows 11 — we haven’t seen anything, yet
IT World
APRIL 6, 2022
Disclosure: Microsoft is a client of the author. Microsoft this week had an analyst event about Windows 11 and a variety of productivity, management, and security features the company has planned.
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Windows 11 and Android: Rethinking the PC-phone connection
IT World
JANUARY 27, 2022
Disclosure: Most of the companies mentioned are clients of the author. Microsoft just posted an update on Windows 11 that includes several interesting new features. Since we are still early in the Windows 11 life cycle, Microsoft remains focused on adding capabilities rather than pushing them off until Windows 12.
Windows 11 and the need for better BIOS integration
IT World
OCTOBER 15, 2021
Disclosure: The vendors listed are clients of the author. Microsoft DOS and then Windows have gone through several evolutions over the years. When Windows first arrived, it was a User Interface (UI) shell on top of DOS. Then Windows 95 absorbed DOS to create something new — but didn’t include security.
Software Review 105
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How to Drive NRR Over 100% With SMBs
SaaStr
MAY 10, 2021
Shopify sells roughly 75% SMB / 25% enterprise, and while it hasn’t always disclosed its NRR (many SMB leaders don’t), what disclosure there has been in the past was around 100%. Pretty good for SMB SaaS. But then a lot changed in the last few years.
The evolution (and eventual end) of computer monitors
IT World
JUNE 30, 2022
(Disclosure: All of the vendors mentioned are clients of the author.) I met this week with Stefan Engel, Lenovo’s vice president and general manager of visuals business, and we chatted about where monitors are — and where they are going.
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The need to ‘work happy’
IT World
AUGUST 26, 2022
Disclosure: HP is a client of the author. At HP’s Amplify event this week (which is focused on partners), I initially got excited about an update to my favorite laptop, the HP Folio. But what really caught my attention was the opening video , which shows employees in a variety of locations and situations working, and having fun.
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11 Things All First-Time CEOs Should Know About Fundraising
SaaStr
MAY 30, 2022
Until you are, err on the side of promptness, honesty, and full disclosure. Fundraising is just a highly, highly specialized type of sales. You probably will eventually get good at it. It will build trust faster. note: a SaaStr Classic answer). The post 11 Things All First-Time CEOs Should Know About Fundraising appeared first on SaaStr.
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In the shadow of the Twitter disaster: How to prep for layoffs
IT World
NOVEMBER 10, 2022
Disclosure: Dell is a client of the author. There is an increasing chance many of us will experience layoffs shortly — and last week’s Twitter job-cuts disaster is a rolling showcase of how not to do one.
Acquisition 81
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Simpson's Paradox in Measuring Net Dollar Retention Rate
Tom Tunguz
FEBRUARY 2, 2020
These are the summaries from their public disclosures. We see this paradox all over the place: college admissions, sports performance data, and medicine. Which is right? Well, there’s no industry standard today. Alex Clayton collected the list here. Zendesk reports the annual change in cohort monthly recurring revenue.
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