SaaStr

APRIL 2, 2024

This will de-stress your life. For most of us, especially if the acquisition is after years of doing it “our way” — that can be very frustrating. So the advice I give founders now is: Get Zen. Plan to stay for 24 Months. Even if you stay less, at least mentally plan for it. Get your arms around what they care about.

Acquisition 216

Acquisition Business 216

SaaStr

APRIL 25, 2024

If you only sell 20–30% of the company, because you don’t need that much capital … you’ll remain in de facto and legal control. Roughly, you will give away control in proportion to the ownership stake you sell. If you sell 90%+, you won’t remain in control. Which is fair. It’s not your company anymore.

Finance 217

Finance Investment SaaS Marketing 217

Tom Tunguz

MARCH 25, 2024

Once budget had been allocated, Gainsight became the de facto software to implement the discipline. Instead, the speakers & the content equipped customer success leaders with the statistics & stories to convince their peers & managers that customer success needed to exist at their companies.

AI 204

AI Startup Customer Success Technology 204

SaaStr

JUNE 10, 2023

But …unless (x) the VCs control the company (own > 50%+) AND (y) are willing to step in and put a CEO in, or be the CEO … the founders have a lot of de facto power here. In lower drama situations, the founders are the de facto decision-makers here. Most VCs can’t run a startup on their own.

Venture Capital 234

Venture Capital Scale Startup Pricing 234

SaaStr

MARCH 22, 2022

So, we’re officially upgrading our space and moving SaaStr Europa Barcelona to the beach, and taking over the entire CCIB – Centre de Convencions Internacional de Barcelona. (Like, the end of the month sooner.).

SaaS 254

SaaS Mobile Pricing Revenue 254

Andreessen Horowitz

SEPTEMBER 21, 2023

Isso é especialmente válido para empresas globais, que lidam com diversas contas bancárias em diferentes moedas, taxas de câmbio obscuras e caras, transferências imprevisíveis, conciliações que demoram semanas e muito mais. Além disso, muitas empresas globais de software monetizam serviços financeiros.

Payment Solutions 85

Payment Solutions Software Payment Services compliance 85

Sales Hacker

APRIL 29, 2020

The post 3 Phone Sales Tips to De-Stress Prospects When You Cold Call appeared first on Sales Hacker. It’s a great way to gather inside information to bring to VP and C-level conversations. What would you add? Do you have a sales call tip that beats anything else you’ve ever done?

Sales 80

Sales Engagement Leadership Enterprise 80

FastSpring

NOVEMBER 8, 2023

Situated in Parque das Nações, Feira Internacional de Lisboa and Altice arena are the homes for Web Summit 2023 in Lisbon. Web Summit holds events across the world in Lisbon, Rio de Janeiro, Qatar, Toronto and Hong Kong. We’d love to talk with you in person at booth E474 in Pavilion 4!

Merchant Services 138

Merchant Services Payment Methods Payment Solutions Payment Services 138

SaaStr

AUGUST 20, 2022

After de-bootstrapping, they rocketed to the #1 valuation in Europe. The burn creeps up on you without realizing it when you de-bootstrap. And pretty soon more than half the money is gone, and even more importantly, the burn rate has moved to structurally much higher. And the runway has shrunk to less than 10–12 months. Look at Klarna.

Finance 173

Finance Investment Startup Management 173

FastSpring

APRIL 26, 2024

Join us at the Paris Expo Porte de Versailles, in Paris, France, on May 22nd – 25th, for an extraordinary event dedicated to all things tech. Ready to join Europe’s biggest startup and tech event with the leading startups, investors, executives, and media from 174 countries? We’d love to talk with you in person!

Merchant Services 78

Merchant Services Payment Solutions Payment Methods Payment Services 78

SaaStr

SEPTEMBER 25, 2022

SaaStr 590: 10 Lessons Learned Along the Path to $100M ARR with UserZoom CEO Alfonso de la Nuez and CMO Sophie Chesters. SaaStr 591: The Key to Successful Scaling Across Markets, From a Founder Turned VC with OMERS Ventures Managing Partner Harry Briggs.

Sales Hiring 277

Sales Hiring Venture Capital Scale Cloud 277

FastSpring

APRIL 26, 2024

Transactions can be initiated using simpler unique identifiers such as CPF ( “Cadastro de Pessoas Físicas” which translates to “Individual Taxpayer Registry” ), which makes it easier for the unbanked population to engage in digital transactions. FastSpring redirects the customer to the partner’s Pix page.

Payment Methods 78

Payment Methods Payment Solutions Payment Services Merchant Services 78

SaaStr

MARCH 29, 2023

But … and yet … many of my investments in founders I’ve already met and gotten to know over time And getting to know founders earlier dramatically de-risks the people side of an investment. Let’s meet later when you are ready to raise. You get time to really know the CEO.

Investment 243

Investment Startup Revenue Metrics 243

SaaStr

JULY 14, 2023

Don’t De-Bootstrap Too Quickly For most normal SaaS companies, when they hit $10M ARR and if their margins are 80 or 90 for real software, it means they’re getting $10M of funding each year, especially if they’re going from $10M to $15M to $22M to $30M. Also — Don’t de-bootstrap too quickly.

Sales Hiring 226

Sales Hiring Scale Customer Success SaaS 226

SaaStr

MAY 14, 2023

De-risk Things Brutal Multiples, Too Many Vendors, and Realism Replacing Optimism: Where Venture is Right Now with Jason Lemkin on DisrupTV Top Podcasts This Week: 1. But 100 of Them Are Closing Almost Nothing. 5 Interesting Learnings from Freshworks at $560,000,000 in ARR Want to Raise Money from VCs?

Sales Recruiting 191

Sales Recruiting Scale Generative AI AI 191

SaaStr

JUNE 1, 2023

But … If you de-pressure the situation by saying we’re raising over “the next few months,” you may be able to get the best of both worlds. And even in small firms, consensus is often important. Even in 2 partner firms, often they won’t do a deal unless both partners agree. I can do a deal myself in 20 minutes.

Management 182

Management Leadership 182

SaaStr

JUNE 3, 2022

We’ll be at the CCIB – Centre de Convencions Internacional de Barcelona Plaça de Willy Brandt, 11-14, 08019 Barcelona, Spain. This is our ultimate guide for everyone attending, to make the most of this year’s Europa. Location, SaaStr Europa Campus & Registration.

Mobile 212

Mobile Scale SMB Travel 212

Andreessen Horowitz

APRIL 20, 2021

La empresa brasileña de tecnología financiera, Nubank, es ahora el neobanco más grande del mundo, con 33 millones de clientes y una valoración de 25 billones de dólares. Read this post in English. / Leia esse artigo em Português.

Innovation 145

Innovation Mobile 145

Andreessen Horowitz

SEPTEMBER 21, 2023

De novo licenses spur market competition For years, it was difficult and expensive to obtain a de novo banking license in Colombia, a response to the government’s historic struggle to tamp down drug trafficking and money laundering.

Payment Solutions 85

Payment Solutions Payment Methods Payment Services Banking 85

Tom Tunguz

DECEMBER 3, 2023

Much like mobile technology became a de facto part of every startup, AI is now no longer a category but the core or a component of every product. The public market shifted from valuing absolute growth, to valuing profitability, to valuing efficient growth - all in less than 12 months. Why Every Startup Needs an AI Strategy.

Artificial Intelligence 162

Artificial Intelligence ChatGPT AI Generative AI 162

Tom Tunguz

MARCH 19, 2023

To paraphrase from an internal document written by Eeke de Milliano : Writing is an equalizer; it provides everyone the same information. Much of the Monday meeting agenda is derived from those snippets. Another segment emphasizes the importance of Stripe’s written internal communication.

Startup 222

Startup Scale Systems Review Compensation 222

SaaStr

FEBRUARY 8, 2023

But usually, when I invest, part of the reason is to de-stress the money side of things. I’ve done it before — I signed a $750,000 full-recourse promissory note in my first start-up, which far exceeded my savings at the time. Some “skin in the game” one way or another is important. It aligns interests.

Investment 192

Investment Startup Leadership 192

SaaStr

FEBRUARY 10, 2023

This is where a great rep at the #2 choice can steal a deal from the de facto #1 choice. Sometimes, if you’re the #2 choice, it’s just a CYA call. But a lot of times even if there is a bias toward the #1 choice, the discovery is real. Price rarely wins per se. Going in low alone is unlikely to win a deal in the enterprise.

Enterprise 242

Enterprise Software Pricing Branding 242

SaaStr

JUNE 29, 2021

You want equity to be the main driver here, but once cash isn’t that important (the company is cash-flow positive or you’ve had a large raise and have many years of runway), the #1 use of that cash is to de-stress the CEO’s life. Your gut probably already told you all of this already. The post How Much Should the CEO Pay Themselves?

Sales Hiring 257

Sales Hiring Revenue Sales Marketing 257

SaaStr

JUNE 3, 2023

'23 numbers feel de-risked, but '24 numbers in question — Jamin Ball (@jaminball) June 1, 2023 The post Who’s Doing Well This Week: Okta, Crowdstrike, Salesforce, Workday appeared first on SaaStr. " A: "Yes. Yes, it definitely got worse." " Timing of re-acceleration in software getting murkier.

Cybersecurity 187

Cybersecurity Cloud Innovation Subscription 187

SaaStr

MARCH 26, 2021

Start with contingent recruiters to de-risk things. In the early days recruiting fees can seem so expensive. But you’ll tap out both your network and your outbound skills, earlier and faster than you think. Move up to retained later as you scale. If nothing else, they’re often more receptive to cold emails.

Interviewing 338

Interviewing Startup Scaling 338

SaaStr

MAY 1, 2023

insights / hacks to slightly de-frustrate the process. You’re lucky as a sales rep to close 20% of the warm leads you get. Even 10% is pretty good. Venture capital close rates will be lower, unless you truly have a hot hand, Let me tell you just 1.5 Most VCs don’t have enough (x) great deals that (y) they really want to do.

Investment 212

Investment Venture Capital Startup Engagement 212

SaaStr

NOVEMBER 14, 2023

They reoriented their sales team and de-incentivized reps from making deals upfront. MongoDB de-incentivized this because the product is good, and they wanted reps to focus on getting as many workloads as possible and getting them consuming. This is MongoDB’s approach. It was creating friction in the sales cycle.

Compensation 164

Compensation Sales Azure AWS 164

SaaStr

APRIL 2, 2022

But in building on that, some great AEs may well find an authentic approach to both building trust and qualifying leads is quickly de-qualifying folks that can’t benefit enough today from your product. This isn’t to say you don’t need good training and scripts. You absolutely do, it’s critical. It’s not as crazy as it sounds.

Scale 206

Scale Strategy Sales Scaling 206

Neil Patel

AUGUST 6, 2021

O que se busca medir por meio do NPS é o grau de satisfação do cliente em relação a fatores específicos de uma empresa, seus produtos ou serviços em geral. De certa forma, é também um meio de medir a “temperatura” de um elemento dos mais valorizados nos esforços de marketing: a propaganda boca a boca , ou word of mouth.

Marketing 96

Marketing 96

SaaStr

SEPTEMBER 30, 2022

And importantly: De-risk things. You have to hustle, have the team to back up the commitments, and be able to sell a long-term relationship. But if you can, it’s done all the time. Start-ups penetrate and close F500 and G2000 customers in their first 1–12 months all the time. Let Big Companies do pilots first — paid pilots, but pilots.

Enterprise 238

Enterprise Startup Scale Innovation 238

SaaStr

DECEMBER 9, 2021

As Samsara continues to push more and more into $100k deals, it’s sub-$5k customers have been de-emphasized.

Transportation 242

Transportation Scale SMB Revenue 242

SaaStr

DECEMBER 31, 2020

Let’s de-pack this for a minute. The most common objection you’ll get in SaaS sales, which will drive you nuts at first, is … Not Right Now. I Don’t Have Budget. It’s Great, But Not This Quarter. No one needs another piece of business software.

Sales Recruiting 306

Sales Recruiting Sales SaaS Software 306

SaaStr

SEPTEMBER 18, 2022

SaaStr 590: 10 Lessons Learned Along the Path to $100M ARR with UserZoom CEO Alfonso de la Nuez and CMO Sophie Chesters. What Add-Ons You Can — And Can’t — Charge For. Top Podcasts This Week: 1.

Scale 183

Scale Sales Hiring Venture Capital B2B 183

SaaStr

APRIL 1, 2021

But it will dramatically de-stress things. But if you can — one less round of dilution actually will de-stress your life and make it more fun. Raise Enough Capital for An Extra 6 Months. However much capital you raise (if any), however you do it … raise enough for 6 more months. You probably won’t need it.

Sales Hiring 265

Sales Hiring Scale Finance Scaling 265

Casey Accidental

MAY 27, 2021

So, at Eventbrite we try to do work to de-risk that commitment up front. So, no matter who we are building for, we try to de-risk investments into projects by learning more about the problems before we invest time in solutions. How do you de-risk projects? That’s a big commitment. But it’s not that simple.

Underperforming Technical Team 145

Underperforming Technical Team Payment Solutions Payment Services Payments 145