Q&A recap: Driving customers to value during onboarding, at scale
ChurnZero
JULY 22, 2022
Does your Customer Success team have a shallow view of onboarding? As Donna Weber , the world’s leading expert in customer onboarding, knows, onboarding is about more than completing product training and filling out checklists. You have about half of the time of how long the average sales cycle is to start delivering value.
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