SaaStr

NOVEMBER 3, 2023

Want more leads, pipeline, influence, and awareness in 2024? Leading Public Cloud Company: “We got 110 qualified opportunities and converted 40 to sign-up for our offer. ” Public Fintech #2: “Our sales team walked away with over 100 qualified leads. .” Our prospects were there.

Scale 212

Scale Payments Payment Services Payment Solutions 212

Scytale

JANUARY 22, 2024

Did someone say ‘compliance framework’? Security compliance isn’t just the new buzzword of the year nor a novelty that separates the greats from the average. As it grows in significance, it also grows in complexity – often deterring startups from investing in the proper compliance framework.

Payment Services 52

Payment Services compliance Startup SaaS Payments 52

Scytale

OCTOBER 31, 2023

Many businesses prioritize compliance automation when formulating their strategic plans, and it’s crucial to understand why. This strategy leverages technology to simplify the compliance processes, encompassing security and data requirements needed. Managing compliance manually can be a burdensome and never-ending task.

compliance 52

compliance Scale SaaS Sales 52

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. Compliance: Don’t just take our word for it . Employee security.

compliance 138

compliance Data Software Review Scale 138

Sales Hacker

JANUARY 5, 2024

This feels like the year that many companies have now realized that sales-led and product-led aren’t exclusive; they’re more of a spectrum. Factors to Consider for Product-Led Sales There are important factors that make a purely product-led growth motion easier. Happy New Year! 2024, we’re officially here. Let’s get into it.

Scale 99

Scale Sales AI Social Media 99

Scytale

OCTOBER 17, 2023

Have you ever felt overwhelmed by the compliance requirements of running a startup? As a startup founder trying to build your new organization from the ground up there’s a ton to do – And one of the commitments is keeping security compliance regulations and industry standards, and all that red tape! You’re not alone.

compliance 59

compliance Systems Review Development Team Review Startup 59

SaaStr

DECEMBER 5, 2023

As Managing Director of Salesforce Ventures, Nowi Kallen , shared at last week’s Workshop Wednesday, there are five main challenges of moving upmarket and tips to follow if you want to succeed at Enterprise sales in today’s macro environment. For many, moving upmarket makes sense to scale. Security — SOC 2 compliance is table stakes.

Scale 180

Scale Enterprise readiness compliance Enterprise 180

USIO

FEBRUARY 13, 2024

This approach enables businesses to streamline their operations by consolidating payment functionality directly into their point-of-sale (POS) systems, e-commerce platforms, or other software applications. This leads to faster transactions and improved overall operational efficiency.

Merchant Services 130

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 130

SaaStr

AUGUST 9, 2021

So how do you simplify and speed up your sales cycles? He started as the first sales hire at TripActions when the company was small and he helped scale the business to 5,000 customers, 1,200 employees and a $5 billion private valuation. Read on for Michael’s insightful advice for driving faster sales cycles. Subscribe.

Scale 246

Scale Sales Hiring Enterprise Compensation 246

ChurnZero

JULY 22, 2022

As Donna Weber , the world’s leading expert in customer onboarding, knows, onboarding is about more than completing product training and filling out checklists. Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I have two handoffs.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

SaaStr

JULY 22, 2021

Avalara is a leading public SaaS company we probably should all know more about. Avalara manages a big problem — tax and related compliance automation. It’s in many ways the hardest way to do it (direct sales to SMEs), but like HubSpot, Avalara has made it work well.

Scale 318

Scale SMB compliance Churn 318

SaaStr

OCTOBER 13, 2019

6 Key Signs a VP Can’t Scale Beyond $5m-$10m ARR. Your Sales Efficiency Will Probably Plummet Toward $10m ARR. California’s new privacy law could cost companies a total of $55 billion to get in compliance. SAP CEO Bill McDermott stepping down after over nine years leading software giant. views · 25 upvotes.

Scale 123

Scale Cloud Scaling PayPal 123

SaaStr

DECEMBER 18, 2023

Facing Challenges Scaling AI 86% of CXOs say they will adopt AI and need it to move forward because it’s critical to their business. How to scale AI across your business. How to advance trustworthy AI, i.e., compliance, security, and ensuring the AI software you put out there is responsible.

AI 225

AI Technology Scale Startup 225

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 148

Scale Payment Services Payment Methods Scaling 148

Intercom, Inc.

AUGUST 30, 2022

But these days, there are so many innovative and impactful tools that can massively streamline your workflows and help to set you up for success as you scale. This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock).

Scale 163

Scale Payment Services Startup AWS 163

SaaStr

JANUARY 3, 2024

In the latest episode of our What’s New series, Founder and CEO at Secureframe, Shrav Mehta, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Secureframe, a rising SOC-2 and compliance software company breaking out in SaaS. So the time to implementation and compliance is much quicker now than it used to be.

AI 145

AI SMB Sales Hiring compliance 145

SaaStr

JUNE 22, 2023

Thousands of revenue leaders at leading companies, including Clearbit, WordPress, Zenefits and Miro use Rattle to make their teams more effective and forecasts more predictable. Remote makes it easy to manage international payroll, benefits, taxes, stock options, and compliance in 50+ countries. appeared first on SaaStr.

Scale 184

Scale Banking compliance Forecasting 184

FastSpring

JANUARY 29, 2021

If your new year’s resolutions included anything about scaling your business or expanding into other countries, then there’s a lot to be excited about at FastSpring this month. Made PSD2 Compliance Easy for Global Sellers. Early Access Launch of FastSpring Quotes for B2B Sales.

Merchant Services 78

Merchant Services Payment Services Payment Methods compliance 78

SaaStr

MARCH 19, 2021

We created a product that was simple to use for entrepreneurs who were juggling a thousand different priorities and didn’t have (and didn’t want) an expertise in regulation, compliance or sales tax. But when we started looking upmarket we knew we had a lot to learn about businesses of this size and the people who lead them.

Scale 256

Scale Business Finance compliance 256

SaaStr

JANUARY 30, 2023

This insight led Deel to focus on solving payments and compliance. Building revenue operations to support sales Deel had onboarded nearly 100 clients, reports showed good traction, and it was time to leverage this opportunity. Manage scaling issues by using data to plan ahead and being team and customer-obsessed.

Sales Hiring 218

Sales Hiring Payment Services SaaS Payments Scale 218

SaaStr

SEPTEMBER 14, 2023

In this Ask Me Anything Part 1, Lemkin answers the questions: Many VCs talk about funding, yet you’re so focused on sales. Question #1: Why Are You So Focused On Sales When Other VCs Are Focused On Funding? That VP of Sales came out of Salesforce. Lemkin’s Hail Mary was hiring Brendon Cassidy when that first VP of Sales quit.

Outsourcing Services 197

Outsourcing Services Sales Hiring Scale Sales Recruiting 197

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 166

Merchant Services Scale Technical Review Sales Hiring 166

SaaStr

MARCH 28, 2024

At Base10, I lead investing for our growth stage fund that invests $20-60M in market leaders primarily in B through D rounds, though we can invest up to pre-IPO. I spend a lot of time researching software trends in vertical software, compliance, and AI. What’s your sweet spot for investing — check size, stage, type of deal?

Venture Capital 243

Venture Capital Cybersecurity Scale Artificial Intelligence 243

SaaStr

JANUARY 6, 2021

But we haven’t done a deep dive on new learnings from Box at scale. 9% of sales are non-sales driven, which means almost $80m of ARR is still basicaly freemium / self-service. This is a common theme from almost all SaaS leaders at scale. Well, soon enough indeed, Box will be there.

Scale 271

Scale compliance Enterprise Scaling 271

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

SaaStr

NOVEMBER 1, 2022

We remain optimistic about the prospects of cross-border SaaS. Companies in our region are good at achieving PMF and scaling to $1 million-$5 million ARR efficiently. The promise of SaaS was healthy profitability at scale and yet we see companies with hundreds of millions of dollars in revenue burning cash. That’s too tactical.

Scale 203

Scale Sales Hiring Cybersecurity Underperforming Technical Team 203

Tom Tunguz

NOVEMBER 8, 2023

LLMs are fantastic first-pass filters and phenomenal classifiers that extract insight or build machine learning features from unstructured data like customer support conversations or sales calls. Meanwhile, regulation and compliance mean the governance burden only increases. Looker did this within the context of a BI system.

Artificial Intelligence 181

Artificial Intelligence Trends Data Software Review 181

SaaStr

FEBRUARY 2, 2023

Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes. No lock-ins. Savings from Day 1.

Cloud spend optimization 197

Cloud spend optimization AWS Scale compliance 197

SaaStr

MARCH 16, 2021

One of the biggest frictions that comes up as you scale is … hiding things. Sales comes under pressure to hit the quarter, and wants to overdiscount (and hide the overdiscounts). There’s one rule I’ve come up with to help unite sales, customer success, marketing and product: Assume Every Customer Knows Everything.

Scale 197

Scale compliance Engineering Customer Success 197

SaaStr

NOVEMBER 15, 2023

How to keep this up over time as you continue to grow and scale. One of the most overlooked parts of building and scaling great product development teams is setting the right structure and organization. This is the root cause of why your ability to innovate slows down as you grow and scale. Being in compliance.

Scale 225

Scale Innovation SaaS Scaling 225

SaaStr

AUGUST 25, 2022

A-LIGN is a technology-enabled security and compliance partner that helps global organizations take a strategic approach to confidently mitigate cybersecurity risks. Duda is the leading web design platform for companies that offer web design services to small businesses.

Cybersecurity 189

Cybersecurity Scale compliance Subscription 189

SaaSOptics

MAY 2, 2022

There are several different ways to successfully launch and scale a SaaS company. The two most common go-to-market strategies are sales-led growth (SLG) and, more recently, product-led growth (PLG). . In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Image Source: SaaStr 2021 ).

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

FastSpring

JANUARY 19, 2023

And they immediately began to see issues using PayPal as the foundation of their payment stack: “The moment we realized that our SaaS was going to be making more money in the next months, we realized that we had a payment issue, and we needed to be able to scale.” Here are important ways that FastSpring has helped NitroPack scale.

Merchant Services 138

Merchant Services Payment Services Payments Payment Features 138

SaaStr

JANUARY 13, 2023

They usually come in and handle compliance and oversight for an existing finance team that perhaps lacks the seasoned experience to handle models, venture capital and debt, prepare for an audit, etc. For sure, if you have a strong existing sales team that needs some mentorship, I can see a Fractional CRO working.

Sales Hiring 283

Sales Hiring Venture Capital Scale Finance 283

FastSpring

MARCH 3, 2023

You’re Running into Issues Localizing Payments “If your strategy for growth includes selling your product in more than, let’s say, two to three currencies or local payment methods, then scaling with a Stripe-type setup can be too slow,” Fred explained. And this leads to our third point.

Merchant Services 145

Merchant Services Payment Services Outsourcing Services SaaS Payments 145

SaaStr

OCTOBER 20, 2022

ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Our best-in-class app tools, automation, dashboards and reporting help you drive strategic customer conversations, boost productivity and scale effectively. appeared first on SaaStr.

Scale 196

Scale compliance Healthcare AI 196

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations.

Scale 114

Scale Payment Services Payment Methods Sales Hiring 114