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Sequoia India: 22 Things We Learned from SaaStr Annual

SaaStr

They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. Proximity to customers helps too.

Scale 230
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Market Gaps: 10 Ways to Spot Untapped Customer Needs

User Pilot

A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Talk to the developers and engineers. What are examples of market gaps?

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Understanding Risk Management Strategies as a PayFac

Stax

Not only must PayFacs safeguard themselves and their clients against potential threats like fraud or cybersecurity breaches but also ensure PCI compliance , customer due diligence, and adherence to card regulations. They must also ensure that sub-merchants are compliant with the regulations set by card companies, e.g. PCI compliance.

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5 Best Practices for Answering Security Questionnaires

Scytale

Most businesses rely on third-party vendors for their business processes, whether it’s through partnerships or outsourcing. It’s important for organizations to assess the security compliance of these vendors before engaging in any business transactions. What Is a Security Questionnaire?

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When should you hire a CFO?

SaaSHolic

.” Bookkeeping, planning, and modeling are skills and activities that someone in the founding team should perform at a good-enough level. Accounting and payroll should definitely be outsourced. It just so happens that these CEOs typically prioritize pressing operational needs (a sales rep, a developer, etc.),

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Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

Intercom, Inc.

As face-to-face consultations were no longer an option for many healthcare providers, Joel and his team dropped everything and asked themselves: what could they build to help their customers (and their customers’ patients) adapt to the new normal? It was exciting, and the worst-case scenario wasn’t so bad. Joel: Sure.

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Solving Hard(ware) Problems

Point Nine Land

I can already hear Christoph and the rest of our software-loving P9 team telling me that they would have preferred to invest in SaaS if it had existed, and he’s probably right. Software for hardware and low-level teams Someone has to build the hardware in the first place. Still, it’s clear that things are different today.