Clouded Judgement

JANUARY 19, 2024

One thing I do want to call out that I don’t see tracked enough is stock compensation. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Cloud 177

Cloud Scale Compensation Metrics 177

Stax

JANUARY 31, 2024

Visa may modify rates to compensate for expected risks associated with different transaction types. Audit your data security measures. Secure payment processing methods can result in reduced fees, as the card networks offer reduced fees on transactions they deem less risky. Improve your customer retention strategies.

Payment Services 88

Payment Services Merchant Services Payment Methods Accept Credit Card Payments 88

Incredo

OCTOBER 17, 2019

What are 5 common SaaS sales compensation models? The reason is that commission-only position doesn’t guarantee a fixed financial compensation at the end of each month. Pros: With this way of compensating, you reward high-performing sales reps when they show they can do more for you! See below! New and expensive customers.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Incredo

OCTOBER 17, 2019

What are 5 common SaaS sales compensation models? The reason is that commission-only position doesn’t guarantee a fixed financial compensation at the end of each month. Pros: With this way of compensating, you reward high-performing sales reps when they show they can do more for you! See below! Here’s why.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

SaaStr

JULY 23, 2020

The average package price is USD 500 for subscription/month. A bit more here: The ultimate guide to SaaS Sales Compensation Plan | SaaStr. Q: What is a good model for SaaS product sales commission? At the end of the day, most SaaS companies pay their reps from 20%-25% of what they close in total comp — base + bonus.

Scale 180

Scale Compensation Subscription Payment Features 180

Buffer Resources

APRIL 10, 2024

Get started for free → How to make money on Instagram Jump to a section: Partner with brands on sponsored content Livestream and earn Badges from fans Offer paid subscriptions Sell your own products and services Take up affiliate marketing Sell digital products Develop and teach a course Join Instagram’s Creator Marketplace 1.

Payments 93

Payments Payment Methods Marketplace as a Service Payment Services 93

Kellblog

MARCH 29, 2023

Third, a one-slide-per-metric review of the set of metrics that matter in 2023: ARR growth, free cashflow margin, Rule of 40 score, subscription gross margin, burn multiple, ARR/FTE, CAC ratio, CAC payback period, NRR, and GRR. Note that I also did a Balderton webinar ( Balancing Growth and Burn in 2023 ) on this topic with David Thevenon.

Metrics 123

Metrics Compensation Benchmarks Interviewing 123

SaaStr

MARCH 8, 2021

The average package price is USD 500 for subscription/month. A bit more here: The ultimate guide to SaaS Sales Compensation Plan | SaaStr. Q: What is a good model for SaaS product sales commission? Often at roughly a 50/50 ratio. Sometimes for very transactional, low ACV sales, the percent can be lower.

Scale 172

Scale Sales Compensation Churn 172

SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. The difference now is how important and meaningful the subscription model has become to the national economic engine. What has changed?

Subscription 40

Subscription Payment Features Technical Review Airlines 40

SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. The difference now is how important and meaningful the subscription model has become to the national economic engine. What has changed?

Subscription 40

Subscription Payment Features Technical Review Airlines 40

SaaSOptics

JANUARY 20, 2022

If your organization is using spreadsheets to manage compensation plans and account for sales commissions, you may be doing a lot of rowing without getting very far. Managing commissions and compensation plans in spreadsheets is a common practice, but it’s also inefficient and outdated. Where Are We Going and Who’s Driving the Boat?

Compensation 77

Compensation Scale compliance Forecasting 77

Buffer Resources

FEBRUARY 15, 2024

The program is part of a broader effort by TikTok to enhance monetization opportunities , including other avenues such as LIVE Gifts and subscriptions , TikTok Series , and TikTok Pulse. per 1,000 views, the Creativity Program aims to rectify this by offering enhanced compensation, potentially reaching up to $8.00

Payments 95

Payments Payment Services Payment Solutions Payment Methods 95

ProfitWell

APRIL 11, 2019

If you’ve ever caught an episode of our show Pricing Page Teardown , you’ve seen Peter & Patrick rip apart the pricing strategies of the biggest names in subscription. Best of all, it’s a subscription, so your bowl with never go empty. And, like all good things, it comes with a subscription — $35 for four boxes of cereal per month.

Payment Features 45

Payment Features Technical Review Software Review Subscription 45

OpenView Labs

FEBRUARY 9, 2021

But growing with a usage-model is not as straightforward as traditional subscription SaaS. It requires shifts in go-to-market strategy, sales compensation, financial planning, billing, and much more. Some folks might have feared that investors would hate usage-based pricing because customers aren’t locked into a subscription.

Scale 98

Scale Pricing Scaling AWS 98

Chargify

SEPTEMBER 10, 2019

The underlying foundation for these new capabilities starts with the ability to add/manage reps and associate them to subscriptions that run through Chargify. . Once a rep-to-subscription association is created, you have instant access to a wealth of revenue data for any given rep. Compensating Other Revenue Generators.

Payments 61

Payments SaaS Payments Scale Compensation 61

OpenView Labs

MARCH 16, 2021

But the shift from pure subscription to usage-based pricing is nearly as complex as going from on-premise to SaaS. SaaS companies exploring a usage-based model need to plan for both go-to-market and operational challenges spanning from pricing to sales compensation to billing. Designing sales compensation plans.

Pricing 52

Pricing Payments SaaS Payments Payment Solutions 52

OpenView Labs

SEPTEMBER 8, 2021

The complexities of pivoting from traditional seat-based subscriptions to usage-based pricing are analogous to making the leap from on-prem to SaaS in the first place. . New Relic has even taken this a step further where sales compensation is now 100% consumption-based , a notable change from their previous compensation structure.

Pricing 64

Pricing Customer Success Scale Compensation 64

Valuize Consulting

AUGUST 24, 2021

Build Your Compensation Model. While there are a lot of differing opinions and conversations around Customer Success compensation, it’s crucial to ensure that you are driving desired behaviours with your CS compensation model. Watch our webinar for 5 innovative and impactful ways to increase Net Revenue Retention.

Retention 52

Retention Metrics Compensation Innovation 52

Valuize Consulting

AUGUST 24, 2021

Build Your Compensation Model. While there are a lot of differing opinions and conversations around Customer Success compensation, it’s crucial to ensure that you are driving desired behaviours with your CS compensation model. Watch our webinar for 5 innovative and impactful ways to increase Net Revenue Retention.

Retention 52

Retention Metrics Compensation Innovation 52

ChurnZero

JUNE 10, 2020

Baxter takes readers through every step of the subscription business process – from initial start-up or testing of a new model to scaling the operation for long-term growth and sustainability to revamping your culture so everyone works together to optimize the customer lifetime value.

Customer Success 69

Customer Success Compensation Scale Customer Lifetime Value 69

Neil Patel

SEPTEMBER 11, 2020

If you offer benefits to your employees, you need a payroll service that helps you effectively manage things like time off, vacation requests, workers’ compensation, insurance, and more. Wave also offers numerous other small business tools for free, including invoicing, accounting, and receipt management. Built-in HR tools.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Clouded Judgement

JULY 21, 2023

When new products are being built and engineers are hired you’re paying those engineers compensation when the products they’re building aren’t generating any revenue (because they haven’t been built yet…). Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Cloud 130

Cloud Software Sales Hiring Scale 130

Totango

DECEMBER 3, 2020

This continues a trend of high reliance on CS teams in the past few years, and with it has come an evolution in the compensation structures for these team members. In this article, we will breakdown the factors shaping today’s CS compensation structure and discuss how these elements come to impact a business’s revenue and overall success. .

Customer Success 64

Customer Success Compensation Scale Onboarding 64

Baremetrics

SEPTEMBER 8, 2021

Start monitoring your subscription revenue accurately Get deep insights into MRR, churn, LTV and more to grow your business. Understanding Equity in SaaS The standard definition of equity is the compensation that represents ownership. Try Baremetrics Free. This income would be accounted for as income. Try Baremetrics free.

Payment Methods 81

Payment Methods SaaS Payments Compensation Payment Services 81

SaaStr

NOVEMBER 2, 2019

And so I’m so thrilled to welcome back Krish Subramanian, founder and CEO at Chargebee, the startup that lets you go beyond payment, billing, and recurring invoices to delivering subscription experiences that wow and what they’re doing now in the world of rev ops, trust me, it’s pretty mind blowing.

Scale 133

Scale SaaS Payments Sales Recruiting Payment Services 133

User Pilot

MARCH 25, 2024

SDE is the profit of the business owner and his compensation. To calculate the figure, deduct overheads from the gross revenue and add the owner’s compensation (salary, dividends, etc.). The metric is used by companies with quarterly or yearly subscription plans. SaaS valuation formula: SDE.

SaaS 94

SaaS Customer Lifetime Value Acquisition Metrics 94

Software Platform Consulting

MAY 28, 2019

I spend very little time on issues of compensation on this blog. Often, as with P2P, payments, Order to Cash, and EDI networks, there may be a significant time lag between: the bookings or cash—if any—coming from one side, and. And often, the revenue from one side of the network is transactional, not subscription.).

SaaS Payments 56

SaaS Payments Enterprise B2B Metrics 56

FastSpring

AUGUST 3, 2022

You don’t always have time to compensate for unexpected events in your market, but the key is to speed up how quickly you can measure the impact of the investments you’re making today. This is why it’s so important to be able to test the ROI of any investment you’re making as quickly as possible. Learn more here.

Scale 116

Scale Revenue Sales Compensation 116

Software Platform Consulting

MAY 6, 2019

Invoicing and payment (e.g., Bookings (for compensation). That’s why I call them enterprise-driven. Examples of these types of networks include: Procure to Pay (e.g., Ariba, Coupa, Basware, Jaggaer, Tradeshift, etc.). Order to Cash (e.g., Billtrust, HighRadius, etc.). Taulia, C2FO, Paymode-X, NvoicePay, etc.).

Payments 60

Payments Enterprise SaaS Payments Metrics 60

OPEXEngine

MARCH 15, 2022

Talent Compensation. Compensation is a complex issue that is not only financial in nature—but also a cultural decision by your company that requires management foresight. Depending on the market—even if a subscription contract is held by the US headquarters of a SaaS company, it may still be governed by local legislation.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

CustomerSuccessBox

MARCH 7, 2022

‘SaaS renewal’ is a term relating to Software-as-a-Service companies that operate with a subscription-based financial model. Basically, a SaaS renewal is when a SaaS customer renews their subscription, either automatically or manually. Hiring and compensation.

Sales Hiring 52

Sales Hiring Scale Technical Review SaaS 52

ChurnZero

OCTOBER 5, 2021

Are your compensation plans setting your business up for longer-term success or subscription contraction? No worries if you weren’t able to attend (or even if you did and are looking for a recap), we have pulled together our top ten Customer Success takeaways from SaaStr Annual 2021 that we wanted to share with you here.

Customer Success 95

Customer Success Scale Customer Lifetime Value Compensation 95

Kellblog

AUGUST 7, 2019

I’ve been asked about this a few times lately, less because people value my accounting knowledge [1] but rather because people are curious about the CAC impact of such deals and how to compensate sales on them. The question on my mind is how do I look at this from a new ARR bookings, ending ARR, CAC, and sales compensation perspective?

Deferred Revenue 74

Deferred Revenue Pricing Payments SaaS Payments 74

Totango

MARCH 5, 2019

If the escalation is so problematic that the customer is seeking compensation, review their purchasing history before extending a compensation offer. High-value customers are more valuable to retain, so you may want to give them more generous compensation offers. Is a refund in order? Then refund the customer.

Management 58

Management Compensation Software Review AWS 58

Baremetrics

SEPTEMBER 24, 2021

Baremetrics integrates directly with your payment gateways, so information about your customers is automatically piped into the Baremetrics dashboards. Sign up for the Baremetrics free trial , and start monitoring your subscription revenue accurately and easily. Table of Contents. What is Equity Financing in SaaS?

Finance 98

Finance Venture Capital SaaS Payments Payments 98

OpenView Labs

APRIL 8, 2021

Yet pivoting from traditional subscriptions to usage-based can be just as big of a shift as making the leap from on-prem to SaaS. One way to solve for this is to mix subscription packages with usage-based pricing, similar to Zapier (screenshot below) or Cypress. Unfortunately, that’s only half the story.

Pricing 97

Pricing Scale Subscription Payment Features 97

Totango

OCTOBER 20, 2022

Customer success managers are critical at SaaS companies, where they help deliver results that promote subscription renewals and upsells. They should be comfortable performing sales functions such as encouraging subscription renewals, upselling, and cross-selling. What Makes a Good Customer Success Manager?

Sales Hiring 91

Sales Hiring Customer Success Sales Recruiting Technical Review 91